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OfficeMax
876 N Lexington-Springmill Rd, Mansfield, OH 44906, United States
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OfficeMax
Comments
Ja
Review №1

Difficult to understand how this place is open. With people behind counter. But tell you the department is closed. I want to scan two pieces of paper and then fax them. Employees severely lack an understanding of customer service. I will be taking my business and money to staples . Dont recommend this place if you need something time sensitive

Li
Review №2

Jennifer in the print area is so rude, every person we come in contact at the store is great. Unfortunately, she gives your store a horrible experience. She has ABSOLUTLY NO customer service skills!

Am
Review №3

I come to this store regularly for all of my businesses needs. Supplies and printing services. Today, Brian went ABOVE and BEYOND to rectify a situation where I was mad enough to consider finding someone else to service our businesses needs. Instead of just calling someone else like many of us do I decided to take a minute, calm down and call back and speak to Brian. When I told him what had happened and how this was a big deal to me he totally fixed the situation. He got my products printed, faster than I could have even hoped for, gave me tips and pointers on how to make it easier for myself and made sure I was totally happy with the product he made for our business. When I arrived he made sure to make sure I was happy with the solution and even offered to help me with another service and product we had chatted about needing in the future. He will get my business loyally until I retire or he does, LOL!

Mi
Review №4

Been using office depot for over 2 years printing the same labels over and over. Moved to the area near this store and was refused service and help from the print shop. Apparently, they dont accept Avery links. Strange since all other stores and Avery itself says they do. The beauty of this is that I then asked what the solution is. I got NO help. I asked for the mgr to please, please help me figure this out. I still received NO help. They were not busy buit they sure were rude. My advice- find ANYWHERE else to go

Aa
Review №5

I was shopping for a new office chair on January 25, 2020 and found a highly priced, luxury executive chair at this store that I wanted to purchase. When I took the ticket to the clerk he asked me to show him the chair and he scanned the barcode and said We dont have any of this chair and then walked away. I said, Excuse me, can one be ordered? He said, I guess we could and continued to walk away. I asked to speak to a manager and expressed my dissatisfaction that they had a chair on the floor that I wanted to purchase but did not have any available. The manager apologized but made no effort to try to get me to order one or even to offer to sell me the floor model. I find it unacceptable that with electronic inventory management that the store would continue to have a chair in their store for sale that was not available and for the employees to be so dismissive about it. Why didnt the chair say Last one available, buy this floor model for $$?? If they were out of stock why didnt the clerk try to suggest another chair or offer to order one? They should have made a much better effort to keep the sale by offering to sell the story model or to have one shipped to my door. I took my $500 to Staples and bought a chair there because they had one that I liked available and in stock. Very disappointed and will likely not return to this store anytime soon.

JI
Review №6

Store has a lot of good items.People friendly but unfortunately not enough staff.Some times you have to hunt people.Fair selection of office desk but no information or pamphlets on most.Computer people are friendly but the tech department has proved not so good.In this department I would only give 1 star

De
Review №7

These guys handle your printing jobs like pros. The price is super reasonable and there are always coupons. The young man that has been running the printing area is SUPER fast and knows what you want. He will get the best print quality he can. You can set up your prints online first if you want.

Wm
Review №8

I am digitally dysfunctional, I had Word Perfect documents from an old version of Word Perfect that they were unable to print. The staff was very friendly and helpful in trying to help me overcome my dilemma. With a little teamwork the problem was solved and I was able to print the documents I had spent the entire night before repairing. Many thanks to the OfficeMax staff for their time and patience.

j
Review №9

Dont try to shop in store to see the actual chair your trying to buy if you have a medical reason (asthma attacks) and are unable to wear a medical mask.

Bo
Review №10

Great customer service. Restrooms were super clean. The store was neat, organized and clean.

An
Review №11

Nothing special about it. About the same as Staples down the street.Update: It went from a 3 to a 2. The prices are ridiculous. I can go just about anywhere else and find things cheaper. The help is poor, too. They just dont seem to care much about helping. Or maybe they just havent been trained very well?

Sh
Review №12

They have a lot of great stuff my husband found his ink for our printer here.

Th
Review №13

Poor customer service. Most sail associates walked by, until I approached them. Tried to ask a question about a desk was cut off by a young who interrupted me my saying wait, wait, repeatedly. Just to find they wouldnt price match it. Never will go back.

Ed
Review №14

This place will be here forever. Keep up the good work!

to
Review №15

Always helpful and can always find something I want or need.

Sc
Review №16

Great customer service in their printing dept. Fast and affordable

Ma
Review №17

Ive visited better locations of Office Max.

An
Review №18

Manager stayed after hours to finish my business card order. Courteous staff!

Ma
Review №19

Very helpful on my needs.. thank you

La
Review №20

They were very helpful. When and brought me what was looking for.

Ra
Review №21

Very good selection of office products with decent prices.

JB
Review №22

Back to school.

Ti
Review №23

Not crowded. Staff were helpful.

Le
Review №24

Nice place help around every corner.

Le
Review №25

Some really good deals. Thanks

C
Review №26

The sales people are the greatest!

Ad
Review №27

Has good deals on back to school supplies

Je
Review №28

Did not have everything I wanted. And what they did have cost more than other stores

Ro
Review №29

Friendly helpful staff outrageous pricing

Cr
Review №30

Always professional, friendly service.

Op
Review №31

Small supply of colored papet

ra
Review №32

Great office supply store!

M
Review №33

They had exactly what I needed

Sa
Review №34

Good deals and friendly cashiers

Do
Review №35

Ez in and out. Used FedEx Shipping.

E.
Review №36

The manager is terrible.

De
Review №37

Has good selection.

Ro
Review №38

Have what you need in a pinch, but youre going to pay a little more

Di
Review №39

Nothing special about this place. Very typical.

Ma
Review №40

Friendly fast service

Ka
Review №41

Very helpful finding what I needed !!!! Thank you !!!!

Je
Review №42

Good service

Tr
Review №43

Office supplies. Never busy.

Am
Review №44

Great team

Ti
Review №45

I got what i needed and then some

Ji
Review №46

The name says it all.

Wa
Review №47

Excellent assistance

Ge
Review №48

Great service

Je
Review №49

Office & school supplies

to
Review №50

Rude

Information
9 Photos
50 Comments
4 Rating
  • Address:876 N Lexington-Springmill Rd, Mansfield, OH 44906, United States
  • Site:https://officedepot.com/storelocator/oh/mansfield/officemax-6211/?utm_source=google&utm_medium=organic&utm_campaign=gmb_6211_website_retail
  • Phone:+1 419-747-3555
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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