user
AT&T Store
3801 Martin Luther King Jr Blvd Suite 2, Lynwood, CA 90262, United States
Appearance
AT&T Store

Comments
Ri
Review №1

I have been to this location twice now and both times the employees have been very helpful. They helped me transfer my information and set up all of my apps on my new phone. This is one of the few stores that actually care about people and helping get connected. The manager went out of his way to help me setup my new phone with all of my information that I thought was lost. Thank you all again for the help. I would recommend this location to anyone who is looking for friendly service. Thank you all again

Ju
Review №2

Honestly coming here is a mistake they’ll “help” if they’re getting something out of it. Later when you get your bill and it’s nothing like what they said they’ll say they can’t do anything and send you to a different store when all they had to do is make a call to fix an error. They won’t help with any phone or bill issues they’re there to sell nothing more. They don’t care about they’re customers just numbers and money WORST STORE EVER.

St
Review №3

Amazing customer service manager IRVING took care of me. Helped me with all of my wants and needs. He went above and beyond. Staff is very professional. Definitely recommend this store

Da
Review №4

Needed help upgrading my phone and Jose was very helpful.. He even found a way to save me money on my plan but updating to the new one! Really great service.. ask for Jose if you guys need help!

An
Review №5

I am a first responder This store had great staff The manager Irving was extremely helpful and knew his stuff. He went above and beyond to help me set up my account. I’ve been to the att store on Garfield South Gate but they were no help (avoid that location). I stumbled on this location. Irving knew exactly what I needed and how to get it done! Thank you!

ul
Review №6

Very friendly staff . Made me feel welcomed and helped me right away. Was in and out quick.

Jo
Review №7

The employees who helped me was very nice and informative. Definitely loving the switch from T-Mobile customer service to At&t

Lu
Review №8

Absolutely loved the customer service, walked in with a few question and walked out happy with a new phone within minutes. Employee had a lot of patience with me

Ca
Review №9

I thought I had a great experience until I got my first bill. First off all my name is cassandra de leon not alexandra leon. Second I was given a business line. I dont own a business. I made it very clear I worked for a school district. Third I told the lady helping I pay $105 now I do not want to pay any more than that. yet my bill says that after the first bill my Ill be paying $220. What is that about. So hopefully whoever Im on the phone with right now can fix all this. Dont go here unless you want to get something totally opposite of what you want.

YO
Review №10

Worst experience ever. Went there for 4 things (switch a phone, upgrade a line, add a new line, buy an apple watch) wasnt even able to switch the phone, female working tonight seem to be annoyed that i walked in, was super rude, attitude and didnt want to help at all. Being in the medical field and dealing with rude people its always hard but i was there to give them business and not asking for anything free. I wouldnt recommend this place.

El
Review №11

Angel and William are really nice and gave great customer service. They were attentive and made sure to tell me about their current promotions, answered all my questions regarding their different phones and made sure my phone was ready to go! If youre in the area and need a phone go and ask for them.

Ja
Review №12

Really upset with the service. Employee changed the plan and doubled my bill without my knowledge nor consent. Very disappointing and very bad business. Putting this experience into perspective I am debating wether changing phone carrier, which is a shame since I have been a customer since ATT bought off Cingular.

Na
Review №13

I initially was going to rate this spot 5 stars because of good customer service and how patient they were with us, but they ripped us off and ended up giving us a completely different plan than what we asked for.

Ca
Review №14

William, the manager,.was extremely polite, helpful and knowledgeable with a positive can-do attitude. So impressed & highly recommend.

Mo
Review №15

My experience at this location was very exceptional. They were very professional and made me feel very welcome. The sales rep Richard answered all my questions about the process of transferring my phone lines from T-Mobile to At&T. I was pretty hesitant in moving forward with this transition however Richard was very helpful and assuring me that this is the option for me and my family. Indeed, it was. It’s been approximately 2 months that I finalized the transition and I’m very pleased. So, from now on I try to recommend my family and friends to go to this store and have Richard answer all of their questions.

ce
Review №16

Angel aaa super helpful . Helped me and answered all my questions. All around good experience

Je
Review №17

I went in to get a new phone and the sales associate Kevin helped me out. He was very nice and patient when helping me transfer my phone number from my old carrier. He gave me the best customer service I’ve ever received! When going to this AT&T location you should ask for his help!

Mo
Review №18

As small as this store is the service was awesome. There was two people ahead of me but every employee greeted me when I walked and and let me know they would be with me as soon as possible. I was lucky enough to get Jannette! She was extremely friendly, super sweet, very informative and helpful. She took her time explained everything and totally help me save on my monthly bill, as well as get an upgrade and add an additional line. I work in the area and this store treated me better than any other AT&T store Ive been too! Thank you Jannette! You were awesome and you deserve a raise!!

An
Review №19

The rep that was there this morning was not helpfull..Customer service👎

Yv
Review №20

Great customer serviceUnderstood everything they were explaining to meLeft there content with my purchase😊👍🏻

Ir
Review №21

Only one person to process payments :(Im going to have to down load the app and make payments on my own.

an
Review №22

The manager Jannette was very helpful and knowledgeable ! most definitely will be coming back thanks for hooking me up with some great service ! Highly recommend this store 😊

Jo
Review №23

To be honest with you. Ok AT&T service internet is excelent. but for tv cable service it really sucks. I was very good with DIRECT TV. now that AT&T got involved. Mess up everything.really...

Se
Review №24

Don’t come to this store. They rip you off.

Je
Review №25

The reps at this store are amazing ! They greeted me as soon as i walked in they accomodated all my needs..i ended up leaving with a 3 line account when all i was looking for was information and a quote..i will definitley be coming back to this location😀

El
Review №26

It was a great experience they help my dad with his home phone he had been going to several stores and no one wanted to help him because he is older but walk in and Juan help him to get connected to the right department thank you att in Lynwood

Da
Review №27

Excellent service all thanks too Jannette and Kevin I appreciate all your help 👏👍👍

Mi
Review №28

The employees are attentive and very helpful, Denise, Juan and Ricky were a great help. 10/10

ci
Review №29

Their service was great but AT&Ts system was sooo slow. Their wifi was ironically slow too.

ju
Review №30

This place is the best!!! Good customer service and Richard and all the staff are very friendly!!!

jo
Review №31

Really bad service

Cu
Review №32

I bought 4 phones 2 week’s ago and I still haven’t got them

Ro
Review №33

Sales agent was helpful and professional however Im little concerend about AT&T customer services giving mixed information abouts its goods and services. A sales agent may say one thing and an agent chatting on the website may say something contrary.

Be
Review №34

Good service and fast very friendly employees good customer service

Fr
Review №35

Its not a corporate store... therefore doesnt carry all phones, watches and promotions.

NI
Review №36

Every time I come to this store is a bad service evan a old man got mad because of bad service and he was waiting to pay off his bill

Ed
Review №37

Great place great people

ri
Review №38

Pretty.woman.s.and.good.Service

So
Review №39

Very friendly service

Is
Review №40

Customer service is amazing

J
Review №41

The best customer service

Sc
Review №42

Fantastic experience

ju
Review №43

Great service!!!

Ju
Review №44

Good Service

Jo
Review №45

Nice

Ma
Review №46

Very helpful

Ma
Review №47

Very good workers in this store. I was attended by a girl and the manager. I recommend them that they fell here if they want honest people of good quality. Thanks

Fe
Review №48

Very good employees. They are very friendly and helpful.

Ab
Review №49

Very good team working. Chris and Irving helped me get a phone and internet very easily. Come to this store if you want honest workers who help you well

ma
Review №50

They treat you as if they were going to ask for free things from 4 workers including the manager, one does not do a very bad service I put a star because there is not the option of 000000

Sa
Review №51

Horrible the experience of three employees, only a little boy in a cap is the one who attends while the others are despotic and ignore you completely without doing anything for the clients. girl and this tall man are the worst I definitely dont recommend this store

LI
Review №52

The guys are very helpful and knowledgeable about promotions and products

An
Review №53

Excellent service 👍

Ti
Review №54

Very good service

Ju
Review №55

They treated me very kindly and efficiently, they explained to me all the benefits and how the services work.

Ru
Review №56

Mmmmm they serve you very kindly and and and and they answer your questions 👌😉😁✌🤓

GU
Review №57

Very satisfied because they treat us with kindness and a lot of attention

Ri
Review №58

We need to streamline customer service, they only have two employees, who do their best but it is not enough

Information
15 Photos
58 Comments
4.1 Rating
  • Address:3801 Martin Luther King Jr Blvd Suite 2, Lynwood, CA 90262, United States
  • Site:https://att.com/stores/california/lynwood/122186
  • Phone:+1 310-631-3781
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:11AM–7PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations