I had called and no one answered the phone. About 10 minutes later I received a call saying sorry I missed your call how can I help you. Great customer service

Excellent service at the Prospect and Lyndon location. They replaced a blower motor on my Camry quickly and reasonably priced. I took my Corolla to the Lyndon location to check on something dragging from the undercarriage. No charge to replace a push pin. Very nice. I’ll be returning there for regular service!

Honest guy and took good care of my vehicle. Will go back again if needed but lets hope it isnt 😊would recommend this place for sure!

Great Service, fair pricing

Great team at Harrods Creek. I feel like I can trust them to give me a straight answer and not overcharge me for services that I do not need. Which I feel is rare in the business they are in.

Very kind, and caring. They fixed my husband’s flat tire (replaced valve) quickly and they didn’t even charge him

Good work!

Tim is great .

I was stranded in KY on my way to Texas. I called several dealerships begging for service. They said they were booked and maybe in a few days.AAA recommended Harrods’ Creek. They were friendly and helpful. Professional and worked very hard to get me going again. I’m so grateful to April and Tim for taking care so that I’d be safe on my trip home.

Jimmy is wonderful to work with. Trustworthy, reasonable and does great work. Would highly recommend.

Gave me honest answers and good prices.

Very happy with the service I received! The guys were legit and honest and I could be more happy with that. I would definitely use them again and highly recommend them as well!

My family and I have brought many vehicles over many years to this place and are always happy. Customer service is great and price is fair. They are always upfront and honest, which in this industry, means a lot! Anytime I have trouble I dont even look around anymore, this is the go to spot forsure. Thanks again guys for great work!

Price was fair and they were extremely knowledgeable. They had friendly service And gave me a correct diagnostic that got my car running again. Overall a great Service.

I booked my appointment online as Im always mobile in my job. They called to verify year, make & model prior to appointment to make sure they were prepared for me. They were quick & upfront with my cars condition. It was what I already knew that I needed & nothing more. Its nice to go to a shop that doesnt try to add & add & add to your ticket if its not necessary. Great experience & highly recommend their services at either location as I have been to both.

Feel like I was taken advantage of, my car was there twice for same problem that was not resolved after paying almost $400. Now Im sitting with a car that wont even start because computer system suddenly went completely HAYWIRE. My 2nd and last dealings with person in charge were of a very unprofessional business like manner. Telling me we dont want your car back.

Great work! Danny was very friendly and explained all the work done and why it needed to be done. Made me feel better and helped me understand why I needed some parts and not others. He didnt make me feel like I was getting taken advantage of like other shops do. Thanks again!

Got an estimate over the phone to replace spare tire winch on my Yukon. I compared that to GMC service estimate and Harrods creek was a third less. His price seemed more reasonable to me. He was ready for me when I got there, put the unit in and sent me on my way in less than an hour. No surprise when the bill came for the quoted amount. Will use again.

Great customer service. Truck ran great after work. Very reasonably priced.

Tim was very easy to work with. We gave him both of our cars to get an oil change and a 40-point inspection. He was very honest with us and offered us competitive rates for fluid flushes. Had my car turn around by the end of the day but the 2nd car took an additional day to complete. Most probably because I had asked for fluid flushing on that vehicle a tad bit later in the morning. Tim did a great job on the cars but I was left to deal with the communication a bit more on my end. If I wasnt moving Id most probably come back here to get my car inspected.***AAA-auto service center approved location

Ive been going to Harrods Creek Auto for years since it is so convenient for me. Their service has been excellent, work has been good, but the prices honestly arent that great. Since Charmaine has been back at the front desk I have been turned off to the point of no return. Ive heard her bragging to someone on the phone that she has made some sales and I have had her pressure me on 2 different occasions through a guilt trip to get some work done on my vehicle or my family will be in danger and could get stuck on the side of the road. I appreciate the concern, and high pressure sales might work for a season, but it can really turn people away too.

Getting your car fixed is never an enjoyable experience— but the crew at Harrod’s Creek definitely makes it a little easier to deal with. They are honest, do great work, and are very friendly. What more could you ask for?

Second time using this shop. This time for wifes car. Unknown problem. Brought the car in early. Asked Dan to do road test while taking me back to our house. Noise revealed itself and I got home. Repaired quickly and very reasonable. Will use them in the future. Hopefully this cured my wife of going to DEALERSHIPS. All they want to do (since Swope sold out) is do services you really dont need. They wanted to replace her exhaust system when all Dan did was secure a heat shield

They fixed my car when they promised they would. They stuck to the price that they quoted me and didnt sell me unnecessary parts. They went over with me the other issues with my car that I will need to keep an eye on. The car runs well and I am very satisfied.

These are some very nice people who do great work... Recommend highly!!!

Extremely rude, gave dodgy answers to all my questions, and kept my car for a week without so much as looking at it. Had to move my car elsewhere to fix, and the mechanic looked appauled that I dare show up and question his service. Horrible experience. An absolute waste of my time and money.

Always complete jobs in a timely manner and all repairs are done properly. People are always upfront,honest and considerate. Extremely helpful.

Theres a couple cars in front of yours. We can get to it in 2-3 days. (6 days later) we still havent even thought about looking at it.Took to Wildt bros who also had cars in line, problem was fixed and good as new in 2 hours. Avoid these scam artists at all costs. Its either inability to accurately project their workloads which points to incompetence or else they lie about workloads to keep your car on lot so they can make that money when they feel like getting to it. Waste of $500 on rentals because of these conartists.

This is a great shop to deal with. Very straight forward and honest with any and all dealings. Would definitely recommend them to my friends and family.

People here are very nice and outstanding work. Car always comes back clean and neat (and running well).

Very thorough, total knowledge of the repairs necessary, timely and pleasant.Definitely would recommend them.

Solid work, Honest People, Very Knowledgeable. They do a good job.

Customer service is excellent and prices are fair + vehicle ready in a reasonable time😁

Really quick and great service.

Excellent service.

I trusted that I would not be taken advantage

Tim is excellent