FAMILY TYPE O F ENVIRONMENT AND VERY FRIENDLY ON HELPING TO GET WHAT I NEEDED. THANK YOU

Very friendly people and helpful

I went in for items to make a repair at home. When I arrived, w/ N95 on, I was asked what I needed as if I did something wrong. I let them know I would browse to find what I needed. It was hard to search as the store is in complete chaos and a safety hazard. After only 5 minutes of searching through the disarray the older lady with short black bob and glasses (who tracked me the whole time I was there and made me very uncomfortable) started yelling at me to get out since it “seemed like I didn’t know what I needed”. I was completely caught off guard and stunned at this treatment! Especially during this time of progress. I laid the couple items I collected on the counter and told her she should be ashamed before leaving. If you’re looking for a safe, organized, and inclusive place to support this IS NOT the place!!

If you want personal service do not go to Poco Building Supply. I try to buy local and shop at owner operated businesses but after the “no service” I received today I will just go Home Depot. If you don’t know the owner you will just end up standing in line while customers after you will receive help and not you.