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Cochran Auto Body & Royal Auto Body and Paint
5220 W Pico Blvd, Los Angeles, CA 90019, United States
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Cochran Auto Body & Royal Auto Body and Paint
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St
Review №1

I needed my front bumper cover replaced so headed to body shop row on Pico. I got three estimates. Two were disappointing and then I got to the team at Cochran Auto Body. The estimate was super reasonable and they didnt try to gouge me for parts or work that wasnt needed. I dropped off the car and in 48 hours I had it back good as new. The work was fantastic and the team kept me updated every step of the way. If you need body work...this is absolutely the place to go. Thanks you Cochran Auto Body!!

Co
Review №2

Amazing service! Pauline and her family were quick, friendly and efficient. Best deal in town

ka
Review №3

Fantastic. Repaired my car in a timely matter with reasonable prices. They color matched perfectly. My car looks like it’s just been driven off the lot.

Jo
Review №4

Pauline and team are the best. Professional, great value, responsive, and incredible customer service. Highly recommend.

sh
Review №5

Highly recommend this place!! Ask for Pauline; she is the best, very professional, and helps you with everything to the tee literally. Amazing service and very accommodating!

Am
Review №6

Their service easy and quick. Free rental for 10 days and free tow service. Customer service is great. Pauline is very helpful. Everything was quick. Thank you Pauline you the best

Dy
Review №7

Pauline is awesome! She went above & beyond in communication and to help find a closer Enterprise to be driven to the body shop!

Lo
Review №8

Its interesting how the universe works! Without saying too much, this family owned business is everything!! A MUST for any auto body incidents even if its just a rim scratch. I feel blessed to have ran into the owners son Yaniv. The environment and the hospitality is unmatched. Pauline is super lovely and helpful! Sheputs you at ease instantly. The quotes arent crazy and definitely manageable. Professional but still very hospitable. Thank you again family!!

Va
Review №9

Phenomenal experience at Cochran Auto Body! A friend recommended them to me and Im so glad I went. Its so easy to get totally screwed over at auto body repair shops, but Pauline and the team here were honest and transparent each step of the way. They made every effort to get my car back to me in a timely manner and the repairs were done to the highest standard. Really grateful that such a kind, honest and skilled auto body repair shop exists in LA. I hope I wont need them again, but if I do, theres no where else Ill go!

Jo
Review №10

Cochran was fantastic! Pauline displays exceptional customer service and communicated with me in an extremely timely matter on the status of my car repair. Not to mention, the car was ready in a very short amount of time and Pauline took care of all the coordinating with my insurance adjuster. I highly recommend Cochran for any car / maintenance auto repair.

Ca
Review №11

I picked up my car the other day from Cochran Auto Body and was really happy with their work and service! They made the whole process so easy by talking to the insurance, sort you out with a place to get a rental car and keep in contact through out the process. Pauline who helped me was amazing! She is very organized and made sure everything was done with great quality workmanship, as well as quickly as possible dealing with the adjuster and making sure the repairs were done in a timely manner!! I cannot recommend Cochran Auto body enough, it is not often you come across an auto body store that is so customer service focused, organized and helpful as this one! If you ever needs your car repaired take it to Cochran Auto body you will be very happy with the results!

VI
Review №12

Amazing job and perfect service. Brought my car in a terrible condition after someone crushed it and got it 5 days later spotless. Pauline is running this family business with honesty and professionalism.Fair prices and great work, I highly recommend it !

K
Review №13

Highly recommend this shop! They do great work at affordable prices, and the lady that helped me was very nice and knowledgeable.

Ll
Review №14

Pauline and her family took such great care of my car and went above and beyond to make sure my experience was flawless from our first interaction. I had a bumper repaired and repainted during COVID-19 and the levels of care and adherence to policy was flawless. Communication was amazing, Pauline took care of literally everything, repairs done in a very timely manner, great pricing and a very nice family and local business. Being in a car accident can be very overwhelming, and this was truly a pain free experience. I will take my car back anytime I need repairs in the future, and will recommend to all friends and family. Cant recommend enough! Thank you again!

Me
Review №15

I was directed to Cochran Auto Body on the recommendation of friend following an accident. In a previous accident I had used BH Autobody and while they did a good job they dont compare to the experience with a family-owned and run business; the whole team at Cochran Auto Body went above and beyond in their dealings with me. They even fixed damage to my rear panel unrelated to the accident for an incredibly reasonable price when BH Autobody told me the entire panel would have to be replaced for $8000 (which means they would have charged insurance $8k and likely pocketed that money while they patched it up. I know that is how the car insurance game is played but knowing they could have simply fixed that panel for me made them lose credibility with me). While I hope I am done with accidents forever, Cochran Auto Body will be my choice should I need them again!

Ma
Review №16

Great customer service, great service in general, my car looks great.Pauline was very nice and profesional

Or
Review №17

Amazing and timely service. The entire team was friendly and professional. My car’s issue was fixed and I still got to work on time! Highly recommended body shop in every way. Thank you Cochran Auto Team!!!

Ti
Review №18

Pauline and Nilo are amazing!They helped me with the whole insurance and car rental process and made my life much easier!I just dropped my car and picked it up after a week while my car was perfectly washed, detailed and waxed!They did an amazing job on my car and it’s nicer than before!Yes I definitely recommend their honest service at Cochran Body shop!

Kh
Review №19

Pauline was very helpful throughout the repair process. They helped me submit the damage to the insurance company, obtain my rental, and kept me in the loop with the whole process. They fixed my vehicle in a timely manner and were very sweet. I definitely recommend them!!

si
Review №20

I had the most wonderful experience taking my car to this bodyshop. They were the most friendliest, and kindest people. They did an excellent job on fixing my car. The job was done so efficiently and quickly. They also did a fabulous job of cleaning and washing my car. My car looked as if it was new. They also responded so quickly to all my questions and concerns. I would definitely rate them as a five star. I would highly recommend this body shop.Sarah

Va
Review №21

Amazing customer service from Nilo and her daughter Pauline! Very honest and professional - this is what you need when your car is broken :) They fixed my car in time (actually much earlier than I expected) and even went the extra mile with washing and polishing it. Will definitely recommend them to my friends!

Ka
Review №22

Great service, friendly staff. They do what they say will they will do, and they know what they’re doing. Ask for their specials! May save you some money.

TO
Review №23

Were a part of claiming to do work on my car that wasnt needed. They partnered with S2 Collision to con me and I ended up being out of $6000. Id stay away.

vi
Review №24

My Lexus GS350 came out of the Cochran Body Shop as almost brand new after collision repair, completely detailed and sanitized.Pauline took care of all the details with the insurance company and the claims adjustor and arranged rental car pick up. She is the ideal Customer relations person and this being my second car body job, I most whole heartedly recommend Cochran as # 1 Auto Body Shop.

Mo
Review №25

I had a great experience. They fixed my car quick and great. You can’t even tell anything ever happened to my car. They are very responsive& professional. They keep you updated through out the process. I highly recommend them

Je
Review №26

I just picked up my car from Cochran Auto Body and Im so relieved to see it looks just like new!!! Its a unique diamond white color and I was slightly worried how itll look having so many parts be painted, but as usual it made no difference for these guys, looks like it just came out of the factory. And believe me I see everything!!! It was stressful enough having gone through a huge accident in my brand new car. However I am so thankful that at least I had peace of mind throughout the entire process knowing that my car was undoubtedly in the best hands. Pauline took care of everything from A-Z. She helped me with getting a rental as well as updating me throughout the whole entire process and keeping my mind at ease.I truly cannot thank Pauline and the team enough for the top of the line service in repairing my car, they are so meticulous in ensuring that it was repaired in the most quality manner possible. Pauline is extremely detail oriented, professional, and courteous. If you want to drop off your car and not think twice about potential problems this is the place to go. They are truly the epitome of what a body shop should be!

Jo
Review №27

Amazing job by Pauline and Cochra Auto Body.My vehicle was picked up and delivered to my door. Excellent communication throughout the entire process and a very clean repair. Will use them again in the future

Mi
Review №28

This body shop replaced the rear passenger window of my Porsche in less than 2 hours. It has been totally shattered from a robbery. I was also given a great price... would highly recommend this body shop for any of your body repairs as well as lease returns... thank you!

Ma
Review №29

I brought my car to Cochran after I had gotten into an accident. Pauline helped me with the whole process of repairing, updating, ordering parts, and dealing with insurance. She made the process go so smoothly and the turn around time was so fast. Given that insurance takes so long. But Pauline and the team were so helpful. Thank you so much!!! I’ll def be back and refer friends and family!

Ri
Review №30

I was in an accident they had my vehicle towed to their shop they told me they would not have a storage fee they told my lawyer that too they ended up charging a huge storage fee and then they ripped me off for the quote they gave to the insurance companies these guys are unprofessional they are actually criminals I am having to take them to court to sue them to get my money back that they ripped me off for I would not use these guys ever I would not recommend them to anybody and please dont fall for any of their scams

Be
Review №31

Absolutely amazing people, had my car totaled and they did everything they could to help, even after we decided to not fix the car because it was too damaged, they were still incredibly nice and helpful. Highly recommended this place!

fr
Review №32

I had recently been involved in a car accident and was looking around for a few places to help with the repairs. The places my insurance had sent me to seemed really subpar and the reviews reflected that. A friend referred me to this place and from the minute I walked in the door I was treated like family. They helped me along with the entire process and made it as simple as just dropping off my car and picking it up once it was ready. The car was washed and waxed when I came to pick it up to. Will definitely recommend anyone here.

En
Review №33

They are really fast to take a look at your car and the estimates are free! They were incredibly polite and helpful. I will use then exclusively when Im in town.

La
Review №34

I took my car to get fixed at the place and they did an amazing job. The employee Pauline was very helpful and saved me a lot of money. Fast service and very clean work. Highly recommend.

Bo
Review №35

Royal Auto Body and Paint is the place where you can fix your car and pay decent amount of money. Friendly customer service and fast work they provide is awesome.They did what they promised and I was very happy with a job was done. I will recommend this body shop to everybody.Thank you Royal !

pa
Review №36

Best auto shop! Pauline helped me with everything and made the process go so smoothly. Its already a headache to be in an accident but she took care of everything. From contacting insurance to ordering parts. Thank you cochran auto body.

ca
Review №37

I was in an auto accident in my 2017 honda civic. Pauline took care of everything from dealing with insurance and handling updating me on everything. She made the process go so smoothly. My car looks brand new. Thank you!!!

An
Review №38

WOW! My car looks beautuful, Pauline worked with my husband and myself in getting my car fixed. Pauline kept in contact with me and updated me with the information regarding my insurance. I had both of my bumpers replaced and the color match is perfect, thanks to Pauline. Thanks guys for a job well done.

Mi
Review №39

Repaired my car efficiently. Girl in the front was very pleasant and communicative throughout the repair process. Recommend them.

Da
Review №40

They are really amazing. Straight forward and no gimmicks. Customer service is at its absolute best. I have had 2 cars with them so far and will never go anywhere else.

Dz
Review №41

Hi owner ... Please answer me in an email message how much does a daily worker get in this job cause Im from Algeria 🇩🇿 and i have a diploma like an auto body repairer and painter and i do olso ceramic pro and hydrographie ( carbon fibre ) for the interior & exterior of cars with 2 years of experience and i wanna come to USA CA but before coming i want to know if i can make a lot of money with this job like a daily worker .... Think you & good luck سلام 😊🤗

za
Review №42

There are too many body shops right next to each other . This would be the safest one to take a car too

Ch
Review №43

I had gotten rear ended on my 2015 Infiniti QX60 and brought my car here to have it repaired. Pauline took care of helping me getting a reservation number for my rental with enterprise. She ordered all the parts and updated me through text message. Everything was so easy and I didnt even need to worry about it. Already the stress of getting into an accident is such a headache, but Pauline made everything go so smoothly. Thank you so much to her and the staff for everything. I will definitely be back for my lease return.

Kf
Review №44

Great auto body amazing staff very helpfully and knowledgeable

A
Review №45

They sale car whit out the proper documents and dont give the money back I think boure of auto shure go and take care of then

Sa
Review №46

I had an amazing experience with Cochran bodyshop. When I first found out my tires and rims were stolen i panicked. I was out of town and didnt know what to do. I called Cochran auto bodyshop and spoke to Nilou. She calmed me down and she told me everything will be ok. She put me in touch with Pauline who took over the process of towing my car and fixing it. They were so nice, so professional and did an amazing job with the car. I just got my car back and it looks better than before. I highly recommend this bodyshop as I had a very positive experience from the begining to end.

Sa
Review №47

I got my entire convertible toyota with black flat paint. The customer service was awesome and the incredible paint job was done in amazing speed. I got a discount, amazing service and an incredibly experience. Thanks Dima!

sa
Review №48

They do insurance fraud...I towed my car by using my AAA membership but they billed my insurance $395.00 for towing fee.Also, they told me to keep my car on their body shop as much as possible to they can charge insurance storage fee. They charge my insurance company $135 per day and when my claim adjuster said they pay only $95 and the rest of the charge will be deducted from my car settlement fee, They said: WE DONT CARE.Do not trust them...I already reported their fraud to my insurance company for investigation.

As
Review №49

Easy to find, Very friendly staff.

Sh
Review №50

Honest and trustworthy, great communication, great price, and quick turn around!

Is
Review №51

Excellent

Information
9 Photos
51 Comments
4.6 Rating
  • Address:5220 W Pico Blvd, Los Angeles, CA 90019, United States
  • Site:https://cochran-auto-body-royal-auto-body-and-paint.business.site/
  • Phone:+1 323-936-2563
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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