Do not go here! They drum up business by creating problems with your car!! Do not trust them. Women are taken advantage of. Stay away!!!

My vehicle was properly repaired and it was thoroughly explained.

Professional 💯 nothing but the best and most of all HONEST! I highly recommend this shop.

Got charged for stuff they didnt even replace typical I see why people dont trust mechanics

I must say that the employees at Pallens will take care of you. Isabel and Tomas are great!! They are truely heaven sent and are honest, reliable, and affordable mechanics. Being a military family and having lived in many different states and countries, I must say that it has always been a struggle to find a good mechanic (especially one that is consistently honest and reliable); however, at Pallens, we have not had that problem. They have taken care of us and thoroughly explained the issue we had with our truck. Fixed and done! What a blessing.My husband and I will definitely be giving them our service in the future:-)

They were very helpful. They took their time to explain things to me. They fixed my car with no issues. They were finished in a timely manner. I will definitely go to them again!!!!

Fair prices.. Great service!! Trust is important to me when dealing with my vehicle. I definitely would trust Pallens Auto Concepts with my car

I was so inspired with Isabel and her husband Thomas they were awesome in every aspect of the word they treated me like family and I’m definitely referring and going back matter of fact this will be the ONLY place I will take my HEAVEN SENT! Love you guys!

Great professional service. Very knowledgeable mechanics very organized for repair shop. Wouldnt recommend going anywhere else. Does get busy so call ahead but worth to check out

They have high integrity! Fair price. AAA discount too.

Great place to work done on your car. They do a great job.

Tested vehicle. Everything ok. I will recommend Pallens to anyone looking for a good and honest mechanic.

Fair $$ and fast work kind staff clean.

Awesome mechanics and staff

Honest guys. That know what they are talking about. Ask for Thomas or Steven!

This is the ONLY place I TRUST to take all our vehicles!!! Great customer service and repairs and maintenance are always excellent!

The owner has an encyclopedic knowledge on vehicles. Great service and prices are fair.

A true gem. Fair and honest . Glad we found them.

My car broke down in Amherst. I dropped it off after hours, they made an accurate quote, were easy to work with, and were very honest about everything. Im glad I broke down where I did.

Excellent! Super friendly, fast service, fair pricing and clean and comfortable waiting area! Would definitely recommend!

Not bad knowledgeable but pricey

The best service in Lorain!!!!! Family owned and operated. Great prices

Pallens has always treated me good. They might be alittle expensive but the quality of their work backs it up only place I go

Best mechanics I ever had. Honest and competent

Great service! No problems starting car after putting gas in it!!!!

Great price and friendly Customer service will also fallow up with customers to improve customer service.

Very helpful and just cool ppl

Very honest

A great auto shop, did repairs on my vehicle for far less than it wouldve cost me elsewhere.

Excellent mechanics. They fix it right and quickly.

Great mechanics

Best shop on lorain

Always great service.

They are number one with me and five 🌟

He damaged my van and didnt say a word about, there in it for the money .

Great Work and Service!

Always the best service

They found the problem right away and fixed it right the first time at a fair price.

Did great work

Great Service!

Excellent service

Great auto repair

Great service

Dependable

Rude

They do a very good job ... very friendly and professional staff. They dont beat around the bush, they give you an accurate estimate for my experience, much better than the same diler that my car will ever take. I recommend them .....

They are not kind to customers they make a very ugly face when they serve you

Good service for true auto professionals

Tremendous service and good price