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Longview Auto and Tire
655 Commerce Ave, Longview, WA 98632, United States
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Longview Auto and Tire
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Me
Review №1

Longview Auto and Tire provides excellent service. They got me in at my requested time despite a glitch in the online appointment form. I went in for an oil change and received a complete chassis inspection and got my tires rotated at no charge. I appreciate the professionals there, and love that it’s a locally-owned business!

Jo
Review №2

I had a great experience with Longview tire. The staff are friendly, knowledgeable and funny. There was a miscommunication where my vehicle was supposed to stay overnight. Well I showed up to pick it up and they had just started working on it. They had it done in 2 hours. I was impressed! I will return in the future!

Ro
Review №3

Maddie was very helpful to get me scheduled on short notice. Service fast and they explained everything that needed to be done. I was in for a wheel alignment but they checked entire suspension and made all okay before doing alignment. Everyone in the office was very friendly and helpful. Even drove my car to the door for me when finished. Prices are very reasonable and quality of service is excellent. Highly recommend Longview Tire and Auto.

De
Review №4

These folks were incredible! Had me in and out in a jiffy! The manager was very cordial and professional, and he remembered my name, which was impressive! Would definitely recommend!

Ch
Review №5

The moment we walked in we knew it was a good friendly place to be. They pulled a hat right from behind the counter. (Handed it to my 2 y.o) bashful as he was we were immediately welcomed.Just needed oil change filter and tires rotated. They covered the rotation in the service and we were out the door in just a few short minutes more than happy with our service. Thank you.

Ch
Review №6

I was in a really tight spot and the crew helped me out and were very polite and personable. Thank you to Matt for going above and beyond and making sure my car would make my upcoming long trip safely

Za
Review №7

This place is incredible. They have the best technicians in town. Im glad that Dustan Walker is here so I can feel comfortable with the best Subaru tech I know working on my car. I believe he was the only Subaru Master Tech at the local Subaru dealer. Hope no one goes to that rip off dealer anymore. Five stars seems to low for the great service from this shop.

Ka
Review №8

They were able to squeeze me in day of for an oil change, most other we shops I called were booked out for weeks. They also checked my car out and let me know all the issues that should be taken care of soon, without making me feel like they had to take care of it IMMEDIATELY. Most places Ive been to will try to pressure me into more service. They even emailed me quotes for what the repairs that needed to be done would cost! Definitely will go back! I also feel like 50 dollars for an oil change is a fair price.

gm
Review №9

Appointments are always available when needed. In one case we had a difficult emergency and time was made to resolve it. Staff are professional and friendly. We trust them.

Ed
Review №10

While towing a 30 trailer I had a flat on my F-450 and called early morning for repair. You took me in and fixed and replaced the tire as soon as I got there. Everybody was very courteous. I could not have asked for better. Thank you for being there for me.

Vi
Review №11

Very professional and thorough. Asked them to inspect for a 150k service and they sure found a lot of things to replace and change. I plan to keep the vehicle for a while so I was happy with the scheduled maintenance and services they requested. They even stayed late that day to make sure I got my vehicle back on time that day.. My vehicle runs like a dream now. Thanks for all the good quality work you guys did on my 2007 Ford escape hybrid. Im more at ease for my long road trip coming up.

De
Review №12

Car started acting weird driving back from Vancouver, took it in the next day; $160 to diagnose, turned out to be a Cv Axle, wanted $4000 to fix 😂 took my business elsewhere and got everything patched up for less than a thousand. Very disappointed.

Ap
Review №13

The company was helpful with my urgent matter even when it was already a full day for them. The young gal that works the reception area is very personable and made me feel like I was family. Would recommend this place!

Ch
Review №14

Great Service, Wonderful staff. Would recommend to go there to enyone in the area.

Ly
Review №15

We had been searching for a place to have our Clsss A Motorhome serviced closer to home. We contacted Matt at Longview Tire and he was very positive about them doing this for us. This past Monday we had them service our rig. The Customer Service and the work they did for us was great. Being able to have this work done here in Longview by true professionals is a positive for us.

Ri
Review №16

I showed up 5 minutes early for my 8am to-in-toe out wheel alignment on my 1967 Ford F100 but apparently a shop manager thought their laborer was wasting time and had him start a Van alignment as I was sitting there waiting for him. 1 hour and 25 minutes later (9:20am) he got my alignment done in 20 minutes. To the laborer I will say: Thank you for a job well done. To the unknown shop manager I say: Shame on you for putting productivity ahead of customer service. I had to cancel a 9:30 appointment. On the plus side I was given a No Charge bill for my patience. Thank you but I will take my future business elsewhere.

Be
Review №17

Ive gotten new tires and have had a tire repaired at Longview Tire and Auto. The staff are knowledgeable and good natured. Would recommend to anyone wanting good and timely service.

sh
Review №18

They did the ball joints and alignment on my vehicle. The best part was it was all-in-one day. They had great customer service And for the price Of the work they did I would recommend to everyone

La
Review №19

On Monday, July 12th at 7:00am, I took a punctured tire to Longview Auto & Tire. I was surprised to see the sign say open because Google Maps had them opening at 7:30am. I went in and was greeted, in a friendly manner, by Bob. I asked about the opening time and Bob told me he likes to open the doors early. He asked why I was there and I explained about my punctured tire. He acted sympathetic to my situation and asked me to make my self comfortable until a service advisor and a technician could arrive. Around 7:30am, Matt, a service advisor, asked me about my tire. He was friendly and professional. In just a few minutes, actually before I even knew it, the tire was fixed. I spoke with the technician, Ulises. He was also friendly and professional. He gave me the tire balancing weight that caused the puncture and had been embedded in my tire. Ulises also explained how he had fixed the tire. He used a plug patch combination. I needed just a little more air in the tire and Derek willingly, and efficiently, helped me out with that. I have now traveled over 500 miles on that tire and it is still holding air perfectly. I give Longview Auto & Tire my highest recommendation.

K
Review №20

Best customer service I’ve had in a long time! I love the honesty I got!! Unlike other mechanic shops…..Explained my situation and they made it work! Got me in ASAP! I will definitely be returning and highly recommend!!!

Mo
Review №21

With having good reviews, I unfortunately did not receive a good experience- I called this morning by 8am and spoke with Matt. He said to bring my vehicle in around 9am, which I did and after giving them info I left. By 1pm I had not heard anything, so I called to check the status. The lady who answered said I was next in line, my vehicle would be worked on in the next 10 minutes. Now 4pm rolls around, I decide to just stop in to see. My vehicle was exactly where I parked it and had not been touched after 7 hours and a lie from the lady earlier! I will not be coming back for any of my vehicle needs, what a waste of time.

Sa
Review №22

Bob, Sam and the tech doing the repair did so on time to meet a deadline for me to travel the next morning. They did a great job and the repair made a difference in a smoother and safer travel on the road. Thank you all!

Ta
Review №23

Loved the friendly personal service! Competative prices. Had fluids exchanged. Car was ready when promised and at the price estimated. I will use them again!

Ar
Review №24

Needed AC repaired. Called Longview tire and auto. They got us in right away. We had great service friendly, fast and professional. Definitely would go to them again for service.

Ch
Review №25

Service was done within a good time for me, alignment done and car driving fine. Thank you for being so accommodating and nice.

Au
Review №26

They were packed with a full schedule but managed to complete my alignment by the end of the day so that I could pick my truck up for a big trip. They were friendly and professional, despite being crazy busy. Truck drives great.

Mi
Review №27

Always great service here. Everyone here has been serving the community for a long time with a commitment to doing right by their customers. They do high quality work.

ji
Review №28

My 50+ year old pickup required a over the weekend stay for parts and they kept her warm and dry safe n undercover .. Excellent Service!

ke
Review №29

My experience with Longview Auto and Tire has been nothing but the best in Longview! Mike, Maddie, Reuben to just name a few, has always dealt with my husbands truck and no one will ever touch it but them. My oil change on my mini was smooth as silk. Yeah for L A &T and their awesome team of professionals!! A huge thank you!!

Jo
Review №30

They are always so friendly and happy to greet me when I stop by. The service and care they give my vehicles is what I look for. I recommend them to my friends and family.

Jo
Review №31

I recently had a very frustrating experience that left me feeling my business was not valued. I was contacted promptly and the staff went above and beyond to correct the issue. I have used Longview Auto for vehicle inspections, tires and all of my maintenance because of their knowledge and experience with Subarus. Their dedication to customer service and quality work sets them apart from other shops and is why I will continue to refer them with confidence.

Da
Review №32

Longview auto and tire is in a really good location, which is why I decided to give them a call to see if I could get my car in for an alignment. Unlike anywhere else I called, they were very polite, professional, and willing to help me out. I set up an appointment, and everything went very smooth, I was told it could take up to two hours, it was done faster then that. They explained how far my alignment was off before, and how much they corrected it. My car feels way better going down the road!! I would absolutely encourage anyone to bring their vehicle here, I am glad I decided to give them a call, and I think anyone else would be satisfied with the service they provide. I’m a customer service fan, I have zero complaints!!

Ma
Review №33

The people are very friendly and they do good work. The wait time however, even with an appointment was over three hours. Be prepared to wait, or to drop your vehicle off and pick it up later. They also didnt have the filter in stock for our car. This added to the delay. They did give us a discount for our inconvenience, but this would not be my first choice for car servicing in the future.

Sa
Review №34

We drove in, Reuben tested the battery we brought, found a replacement, carried it out for us, we paid our bill & were on our way within 10 minutes! Wonderful, prompt, courteous service! We will definitely be back! Thank you!

MI
Review №35

Seems like new owners have a much better handle on business. In an out no hastles and good prices.

J
Review №36

Friendly, efficient staff. The work was inexpensive and done well. It was finished on time just as I was told.

96
Review №37

Very pleasant associate’s and timely. I can’t see why anyone would go anywhere else. I will recommend you to all my friends.

Sh
Review №38

I came to Longview tire recommended to me by a friend and I’m glad I did! They ordered my wheels and tires in a timely manner as well as politely walking me through what might be best fit for my vehicle. They worked with my schedule well to find a good time and day. Overall I’m very satisfied with the service here and will continue to go back for all my vehicle needs!

Ma
Review №39

I was very happy with the service they provided on my car. I needed a big job done of getting my timing chain replaced, they quoted me less then other shops around, communicated with me every step of the way and even got it done faster then expected so we didnt have to cancel birthday plans!

be
Review №40

Second time I’ve been there. Right on time and fast

Bo
Review №41

Great service. Techs very knowledgeable. Will be our go to for our cars.

Ke
Review №42

Overall its been good. Ive been having work done to a 1990 suburban. One of the jobs was all new brakes, which they did a great job. I did have an issue when I picked it up. I looked under the hood and the cover was off the brake fluid resivor. Not a huge deal but it did concern me. Currently they changed the ac to R134 from R12. The cost was over $1200 with an estimate of $700. I didnt mind as long as it worked. It worked great for a week, till it leaked fluorescent green out of the ac compressor. I took it in this morning and the were able to get right on it. Im hoping for it to be ready after work. The shop also changed the head gasket and went through the top end of my 2014 Subaru wagon. Its working great!

He
Review №43

Fast and friendly. Last minute need for an appointment and they did their best to fit us in.

ea
Review №44

I continue to go to Lv Tire when I need service. Reliable, and try and get vehicle in and out as quickly as possible. My recent experience turned out was to correct a minor problem with recent brake work they had performed. They found and fixed the problem with no charge. They owned up to their mistake and took care of it. Good organization

M
Review №45

Great local place. Home feeling, great people and work. Thank you

Ja
Review №46

As always the service was gast and efficient!!! Will continue to give thwm my business and recommend them to everyone I meet.

Er
Review №47

Have and will always be loyal customers! We could buy tires anywhere, but outstanding local service makes all the difference, and will keep us coming back.

Br
Review №48

Everyone was very helpful and took care of my problems so I didnt have to worry about it. Longview Tire is always my first choice.

Ry
Review №49

Had a screw in my tire. Got me in right away which was 3 hours faster than another big store told me it would be. Cost was appropriate.

Bi
Review №50

We had the power steering pump replaced and some work done on our rear brakes. They got the job done fast and followed up to make sure every thing was ok.

Jo
Review №51

Great service! They found the problem quickly and offered me options on what to repair, explaining them to my satisfaction. Great results -- my brakes work better than they have in years. Id recommend Longview Auto and Tire anytime, to anyone who needs tires or auto service.

Di
Review №52

Longview auto and tire is the best place. Everyone is very polite. They tell you straight up what needs done and the cost.I will be taking my car back.

Tu
Review №53

Fair price, and got me done on a busy Friday before closing. Pleased with the work and communication, as well as attention to specifics I requested.

Br
Review №54

I brought my 4Runner in for an oil change. Reuben and his crew went above and beyond to track down an issue I was having with my rear wiper and defrost. They communicated well and there were no surprises throughout my visit there. I’m happy with services received, I’d recommend to others and go back here myself.

Ma
Review №55

Good service, Sam got me good tires at the price I wanna to spend thanks again.

Da
Review №56

After getting a diagnosis in my car that would have resulted in a $9000+ bill somewhere else, I took my car to these guys and they took the time to investigate a little further and resolved our issue for less than $2000. They were polite and took time to hear what we had to say.

Lo
Review №57

Only shop I will trust with my cars in longview! Have always been fair and honest with me. Just had new springs put on my car and I got it back exactly when they said, and charged me exactly what the quote was. I have had zero issues with this team and recommend them highly!!

Se
Review №58

Longview auto and tire has been the best experience for me because they are very professional and they listened and took care of my problems with my car. They did an excellent job. Ive been to several places and was very disappointed with their work. I was extremely satisfied with Longview auto and tire. Thats my place from now on ! Thank you guys for taking care me. You guys are the best !

Ji
Review №59

These people worked diligently to fix a problem caused at another shop. The communication was excellent and the technicians were highly trained. They are honest, diligent, and professional which gives you confidence to return to them with future issues!

Lo
Review №60

Again i must praise the team at Longview tire. I initially went in for an oil change.1. Because i was going to wait there, they got my car in quick. Mike was kind enough to move a heavy chair so i could charge my phone while waiting 😊2. I knew my brakes were really bad, but was being stingy with my money. Mike let me know how bad they really were. He was honest and very detailed about the issue. I am grateful he let me know and was not pushy at all.3. Yes i got the brakes done the same day. Driving off the lot i could 100% feel the difference! I feel so much safer, especially considering i will be heading to Spokane this weekend.4. Thanks guys for being an honest and hard working team. See you next week for my window washer work.

Da
Review №61

I am in the automotive industry and I had them do some work for me. Super professional and kind. Done in a timely manner. I would always recommend Longview Auto and Tire.

Br
Review №62

I chose to give a 4 instead of 3 due to the kindness of staff while in store though my experience was a bit frustrating. Paid for 4 new tires on a Friday and was told to come anytime after 11 on Monday to have them installed. I called Monday morning to inquire about how long it would take and if there was a need to make appointment. I was told it would take about an hour and was a slow day a and no appointment was necessary. I arrived at 3:30 to be informed that deliveries from Portland did not arrive due to the frozen roads and my tires would not be in until the following day. Apparently, phone calls would generally be made to customers in that situation but the person who ordered was off that day. Much better communication needs to be prioritized between both staff and customers. This was my first experience with your business as I have always used Les Schwab exclusively and it wasn’t a great first impression. But staff was extremely kind and friendly while in store and kindness covers a lot of defects in my opinion. I will give another opportunity to have better quality service.

To
Review №63

Their customer service is great. They are fast friendly and thorough. Awesome! I highly recommend!

Ri
Review №64

I bought some new wheels for my wifes van on Tirerack.com and made an appointment to have them installed. The installation went well and took about as long as any decent tire tire shop takes. The cost was a little higher than anticipated, but they did install new lug nuts. The ones Tirerack supplied were goofy and the wrong color.Now that know a good local tire shop Ill be using them for our other vehicles. Recommended.

Ki
Review №65

Wouldn’t take my car anywhere else this place is the best! They take amazing care of you for the best deal around

Ja
Review №66

I called Longview Tire this morning to get a second quote on brakes. They not only got my car in right away and the brakes fixed in a couple hours, but their price was nearly 1/2 that of the other place I received a quote from. Their customer service was on point. Very pleased to find a locally owned company with fair prices and quick service. I will be a returning/referring customer! :)

Ja
Review №67

I had a great experience because of Matt F. He made me feel comfortable while I waited for my oil change and tire rotation services. Thank you!

Ke
Review №68

I called spoke to Mike, he had me drop off my Subaru Forester the very next morning. I had it back the next day. Very friendly service, fair prices and fast work. Im thankful they could squeeze me in at the last moment. Thank you Longview Auto and Tire Team!! I will be back : )

ti
Review №69

Quick and knowledgeable would pretty much sum up my experience at Longview Auto and Tire. Definitely will be back. Thanks Been back since I wrote this review and bought tires and wheels for my camper, experience was great cant recommend them enough.

Ro
Review №70

Great friendly service. All around great place to get any car worked on. Will be going back!

As
Review №71

I had a great experience with Longview Auto and Tire. They were quick, efficient and super friendly.

Sh
Review №72

Great service had the front brakes done and new shocks in the rear had us in and out the same day 👍

Ch
Review №73

Even though my tire price was cheaper at Costco, I choose Longview Auto and Tire. They are local, the service is awesome and personalized. I am really happy with my Michelin CrossClimate2 tires.

hi
Review №74

Staff were very friendly, patient and insightful. Service was up front and timely. New tires installed same day, will come back again for future service.

St
Review №75

Always good service. Mike is great to deal with. Daryn has treated me fairly every time I’ve been in for service

Ma
Review №76

Honest people with fair prices. Excellent work I was very pleased with the outcome of the work Reuben and the guys did on my 2020 Gladiator. Highly recommend them for all your automotive and truck repairs. Thank you

Bo
Review №77

They did not check what pressure to put in tires and filled them only partially. They were off by 10 pounds.

be
Review №78

Very quick work. Honest staff. Would recommend. Plan to return for further work that my vehicle needs done.

Je
Review №79

I was referred to Longview Auto and Tire when my car needed a new battery. I walked in without an appointment, but everyone was kind and courteous, and in less than an hour I was on my way! I will feel comfortable returning here with other issues that might arise in the future!

Un
Review №80

Knowledgeable staff, helpful desk.

Li
Review №81

This has become my main place I go for car maintenance and repairs. They always do a good job and theyre usually able to help me quickly. This last time I was there I dropped in last minute and they were able to assist me immediately and the price was reasonable.

RB
Review №82

We love this one stop auto repair and tire shop! They do the best job taking care of us!

Ka
Review №83

I took my car in for tire rotation, fix alignment, etc. Bad news, not worth fixing. 😕 Good news, no charge. Their honesty was very impressive.

Ja
Review №84

They always do great work!

Re
Review №85

Thank you for a job well done! Great service and workmanship!

La
Review №86

Ive been bringing my old car to Longview Auto and Tire for several years now. Consistent service and friendly and helpful staff. The one occasion one of the mechanics made a mistake, I brought it back and they fixed it free of charge.

Ry
Review №87

Great customer service and great pricing! Tires were changed in a timely manner!

Da
Review №88

Always dependable and great prices! My gonto when I need it ASAP!

Ro
Review №89

I had a tire going low and they were the closest tire place. I walked in and quickly explained the situation. Less than 45 minutes later we were on our way with minimal cost. Very courteous and professional. We will return when its time to buy tires.

Gr
Review №90

I’ve been here multiple times to have my Audi fixed up. They do great work, and they were exceptionally quick for working on a foreign vehicle. Highly trusted and highly recommended!

Sh
Review №91

Its was a very friendly place........prices were great. Service was fast. I would recommend Longview tires to all my friends and family.

Ch
Review №92

I liked that they were honest and helpful. They didn’t talk down to me, didn’t try and crazy upsell me. They fixed my problem and offered help! Very nice.

Te
Review №93

I now have now shop. Thanx ted

Ed
Review №94

These people always do great work. Appreciate them!!

Da
Review №95

For the most part very good experience here and will continue business with them. I fully recommend these guys. 😊

Ko
Review №96

I always have a good experience at Longview Auto & Tires. They have a very good business practice and more than anything from the everyday driver perspective, it is good to receive theirs recommendations for what need to be done and when. The services performed have always been good. I highly recommend Longview Auto & Tires.

Jo
Review №97

Excellent work! Just what I wanted.

Ju
Review №98

In the last year i have been bringing my vehicleHere for service. Tyler is always helping me and making sure my vehicle is in great running order. I needed tires and he got me signed up for financing and upon approval i had new tires installed the next morning! This shop is top notch. Wont be going anywhere else!

Ka
Review №99

Everything was awesome as always Reuben I appreciate being able to get in quickly and my truck being accurately diagnosed your the best

Da
Review №100

Longview Tire has been our choice for automotive repair for a few years now because they do excellent work and stand behind the work they preform. LT made sure I was satisfied and answered any and all questions. I will be back in the future.

Information
69 Photos
100 Comments
4.6 Rating
  • Address:655 Commerce Ave, Longview, WA 98632, United States
  • Site:http://longviewautotire.com/
  • Phone:+1 360-425-3933
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Wheel store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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