Could not get through to the parts dept. Just needed an oil filter for a Scion IQ. I know it was Saturday and all but they never answered the phone.

Effective, honest and very professional... so much so, that I bought a 3 oil changes package. Meaning that I will be going back there to have my car maintained.

Rocky and his team are very friendly. Rocky has always provided excellent service at fair price. I feel I can trust them and I dont get that feeling at other auto repair shops. They worked on rear door and spark plugs issues and they fixed on time. This place will be my go-to for any other auto repair issues.Thank you so much Rocky!

Toyota don’t care … took my Tacoma for service, drove up at 12:00 pm, took 20 mins to get checked in, then they said it would be between 2 to 3 hours for my oil service. As of 3:45 pm.. still here waiting. Will be doing my own oil changes from now on.

Jorge was very helpful with my situation!

Today my Service Advisor was Tameara Wallace. Excellent service Excellent. Thank you Tameara. 😊Now as far as West Coast Toyota I wont change dealership they do trustworthy work in a timely manner.

Good service. George Escobar was very helpful

Brought truck in for a rattle noise that it was making. After $1300 in repairs and 4 days in the shop, the truck is still rattle-ling.

Good. They always do what they need to do. I bought a 3 for 1 package.

Long story...just really bad experience for sure l wont be back there

Upon greeting by the service attendant, a form was given for customers to fill out, which includes an informed disclaimer with a signature line to be signed by customer. The disclaimer is that if the vehicle is damage while being repaired, owners will take full responsibility for the damage, even when the cause is unforeseen circumstances like theft, fire, earthquake. All exterior damage are also owners responsibility. And if interior damage is caused by old, worn, or hidden damaged parts, owners are also responsible. Well i refused to sign the disclosure form, but vehicle was still serviced. Seems to me that if form was signed, any damage can be twisted to be my responsibility. I wonder if other Toyota dealers are also putting out similar forms. Disclaimer forms are very ridiculous. Makes me wonder if Toyota has have their heads screwed on right. Or is it mine for driving one?

Very quick service and great prices. They have a special for$129 that included 3 oil changes and tire rotation. You would spend at least $60 elsewhere for just one oil change and no youre rotation. Highly recommend.

Great service

Terrible. Not professional.

Great service department, very courteous people here. Probably one of the best Toyota service shops Ive been too, since I moved to California.

Ted and Juan Carlos were great with sales. They meet the competitions deals. Im an owner of a new Prius Prime! Stephy was a pleasure in the finance department.

My experience with the service department was great

Fast service. Very clean wating area..free coffee and hot chocolate. And the price was fair.

Do appointments even matter? There as no structure when I came here. People who came after me, just had to be annoying, entitled, and complain to get priority service.

This guys are excellent George Escobar has been my advisor for long time I fallow him

Thats the place to go for a Toyota four runner they helped me with mine if you want the job done right the first time

Their prices are extremely high.

Called twice for service and both times while in Q call was picked up and hanged up on.

Fast service, freindly staff.

Great

No parking, rude employees and we had an appointment but when we showed up he was at lunch

Very attentive to customers.

The customer service us excellent

Awesome

Excellent service

People were nice

Ask for Jad

Long waits

Very good service, very friendly staff and very attentive seller Juan Ortiz

It took 5 hours to make an oil change I was sitting all day I thought they were changing the engine is how long it took to change an engine or less

Good attention ... efficiency and friendliness

Very kind

Excellent