Revised review: I am very pleased with this bmw dealership. They immediately corrected any mistake and the oversight was on my end. They respond to customer complaints immediately and they take their customers seriously.Michael Daniels and Joshua Domondon have gone above and beyond responding to my concerns. I highly recommend this dealership to anyone.and every staff who works here is just as efficient and knowledgeable in their job and customer service.

Terrible Experience. Sold me a Lemon, took the money and ran.I just moved to the area and needed a Car. My budget was for a used car but I decided to go with Long Beach BMW as I figured they would offload any bad vehicles to auction rather than risk damaging their reputation - Wrong! ; that they would have fixed any issues after their advertised 41 point inspection - Wrong! ; that if something did go wrong I would at least have a reputable company to deal with - Wrong!The ignition electronics failed completely after 2 weeks and cost me $2k to fix. While it was in for repair, the mechanic told me that the alternator bearing was failing and pointed out a noise under the engine hum which is very obvious to the trained ear. Another $1k to repair.I called Long Beach BMW about 30 times. I kept getting the run around. You have to talk to this manager or that one. When I finally did get hold of a manager, they assured me that someone would follow up. Never heard from them again and all subsequent calls were ignored or not responded to.Long Beach BMW violates all the reasons why one would consider doing business with a mainstream dealer. They dont care about the Customer, just want your money and good luck getting any support once they have it.

After many not so good experiences at another dealers, I have to say: BMW at Long Beach has the highest standards of service. Besides the most complete inventory; Mike, Dante and Andy were really helpful, patient and trustworthy persons, whose; dedication to their job helped me to take the right decision acquiring my BMW X3. Thanks a lot!!

We went in with a car in mind and Hemat Youssef made the experience straightforward and easy. I would definitely recommend anyone looking to purchase a BMW to request him at Long Beach BMW.

My father made a mistake when leaving a review, but upon further inspection, it was not the dealerships fault. Mr. Michael Daniels was very understanding and was to quick to resolve the situation and Mr. Joshua Domondon was also very helpful and nice despite the mistake. They did a wonderful job at helping out my father in his situation.

This was the best sales experience Ive EVER had purchasing a vehicle (and I’ve purchased quite a few) Alan in sales was great from start to finish. He went above and beyond my expectations. He was honest and upfront and really took care of me.Thank you very much Alan!

I was recommended to visit this dealership because they have great customer service. When me and my party enter the building we was immediately greeted by customer service and was able to find a sales person to assist us. The salesman Andy was very helpful, answer all my questions and informative about the car.

Customer service at Long Beach BMW was awesome. I told Hemet what I was looking for and he found me exactly what I wanted. He met all of my expectations. He was courteous and his attention to detail in regard to knowing the BMW brand was exceptional.I have driven the car for almost a month and I absolutely love it. I would gladly recommend Hemet to family and friends who are in the market for a car.

Robert Behr is the best!!! So kind, caring, honest and went above and beyond for me the get the car of my dreams. He was so helpful in explaining all the paperwork and really helped me make sure the car was financially in my budget. I looked for months at all the bmw dealerships around LA and I was so relieved to finally meet Robert- he was upfront with the pricing and so incredibly helpful! I will forever be buying ALL my cars with him. I’ve recommended him to so many friends & family. I cannot say enough good things about him! Thank you so much Robert for the best experience!!!

I had the best experience at Long Beach BMW. The whole team at this place was attentive and efficient although they are busy they were able to help me with my purchase the best way. Dontae was awesome and liked his energy. I was lucky to be there that day as they had a taco man, yummy.

AVOID this BAIT & SWITCH DEALERSHIP!-- read the whole review--We had done our research and knew exactly what we wanted and went to BMW Long Beach.We waited 30 minutes before anyone even acknowledged us.We wanted a M440i and nothing less. Jennie Pacheco, the sales associate, tried to talk us out of what we wanted because it was difficult to find.The M4 on the showroom floor, however, caught our eye.My husband and I were EXTREMELY interested in this car.The sticker price on the car is NOT the price. BMW of LB said the price was 11,000.00 more due to a “car chip shortage.” We were told it was a “market adjustment.” It felt very bait and switch!!We made a very reasonable counteroffer and Jennie was off to speak to the “manager”.It took her 10 minutes to come back with an answer of No. We had to beg to even get a counteroffer.We were told that we COULD NOT drive the car. and told M owners do not like a lot of miles on their carWe could not see the car in the daylight.When I am about to drop over 90K on a car - I better be able to drive the darn thing even around the block!!!This dealership is clearly all about bait and switch. They DO NOT take their customers seriously.The next day the sales manager Mark called. Now he wanted to make a deal. He still wanted to charge the 6,500. above sticker! I said NO.At that point it was TOO LATE we took our business over to Mercedes-Benz of Long Beach who were more than happy to have us purchase a brand-new fully loaded C-43 AMG cabriolet.and I was able to test drive the Mercedes right off the showroom floor!!

This place has been nothing but wonderful, but what makes my experience so great, it Josh! He is top notch and a great person to work with in helping me with the services my car needs!

We tried to purchase a car from this place a couple of months ago. The car had issues that they needed to fix. The issues did not get fixed so we were told we are getting our deposit back. Well it’s been almost 3 weeks and nothing ! We have been calling and all we get is to leave a message. We have left over 12 messages ! We have left messages for sales guy, Dante, then sales manager, Marco, then general manager Peter Lee, and finally spoke with lead manager, Jason Warrant who said he would rectify this and call me back and nothing after 2 days of waiting on him ! Their customer service is beyond horrible ! I will now be contacting my attorney to contact them ! I don’t even want to give them a star because they DO NOT deserve that!

Hemat Youssef was our sales person. Hemat was a pleasure to work with and he was very genuine. Ask for Hemat if you plan to car shop at Long Beach BMW.

There is nothing like driving a new BMW. For me they are the perfect blend of the latest technology, performance and luxury. This is now my 7th BMW and all of them I have purchased through Long Beach BMW and Robert Behr. They treat me extremely well with no sales pressure just answering any and all questions that I have. They are extremely straight forward in terms of negotiating a price, payment and terms regardless of a lease or purchase. The staff is extremely friendly and professional at all times. Will continue to purchase through Long Beach BMW any time I am considering a BMW or MINI.

I truly cannot say enough about Long Beach BMW! I had been in the market for very gently used BMW M4 Competition and finding the exact car I was looking for was no small feat. I live in SF Bay Area but located what appeared to be the perfect car at Long Beach BMW. Working with Alex & Jenni over the phone, they assisted me through the entire process and provided above-and-beyond customer service when it came to helping me through a complex financing agreement. Since I had to fly down to pick up the car (and see it in person the first time), they really went the extra mile to ensure the process for me was as smooth as possibly could be and paid attention to every little detail. When I actually saw the car for the first time in person, I was truly blown away. Next time Im in the market for a vehicle, Long Beach BMW will surely be at the top of my list!!

Had a very pleasant experience, timely, efficient, considerate and accommodating service. Hassle free! Manny was so good and comprehensive! Even accommodated my timing needs! I appreciated everything. Such a smooth transaction from beginning to end!

I came to Long Beach BMW to search for a new car. Melony helped me with my test drive and was knowledgeable and friendly during my visit. The negotiation process was smooth and they did what they could to make me comfortable while I waited for financing to meet with me. Mike and Robert worked fast to get my documents ready and they made things right despite being super busy. I would definitely recommend going to Long Beach BMW.

Quick, efficient service with attention to detail. I was having a battery issue with my 2017 X1 and Miguel and his team were able to take care of my car that same day, they even provided me with a loaner vehicle for the duration they were working on my car. I cannot thank them enough for the quick and responsive service. Highly recommend Miguel and his team!

We absolutely love going to this BMW dealership. We always look for Joshua Domondon. We feel confident in what he knows and what he could do for us regarding our BMW.Thank you.-Danny Santos

Great experience. Attentive salesman that listened and heard all my concerns. He went over and beyond to get me into a car that would I liked and satisfied my mobility challenges.

First, I have been in the sales-end of the automotive business for almost 40 years, so I know a little bit about how it is supposed to work, and so do Jason (sales manager) and Matt (sales person)! I live 2hrs away so I was grateful there were no surprises: just friendly and efficient service. Thank you guys! My local Escondido dealer basically forced me to look elsewhere by constantly changing the price in the wrong direction; even though I had a quote via text! If you live in San Diego its not a bad drive and the facility is modern and clean and everyone I met was professional and friendly! Nice operation 5 stars!

Jennie and Richard were wonderful! They both made the car buying experience seamless. We appreciated their knowledge, expertise, and professionalism.

From leasing our car to servicing the car at checkups, through the process of buying the car. A phenomenal experience from start to finish. I have leased and purchased cars for close to 40 years, and this is the best experience imaginable. I would like to thank Freddy for being such a wonderful person to work with. His professionalism, care and follow through exemplary. Through our leasing experience, we also are aware that LB BMW has by far the best service technicians too. Thank you Manny and Angel for such outstanding customer care. Until the very end when Ace and Alex were added to the team for the finalization of the purchase, had a great secure feeling knowing I bought such a wonderful car that I had leased. So I knew my car. I walked away with a good sense of value in my purchase and appreciation for my lasting relationship I will continue with LB BMW. I highly recommend leasing and buying your cars from them. Ask for Freddy and you will have a fantastic shopping experience with him and his team. Plus you can ask for Manny or Angel in service, knowing you will get the best service advisors in the business too.

Anthony Moore assisted by Brother and was the most professional service representative that Ive ever meet!

Friendly and polite people to help you to get your car!I worked with Ace, Matthew and Alex to get a good deal for X1!

Thanks to Melony for going out of her way to help with my car shopping experience. The entire buying process was smooth, Melony even dropped off the car at my address the next day despite her being off that day.The dealership sold my car to me with only one key and took about a week for me to get the second one. Taking off one star for this reason. If I have to stay there, make all payments and finalize the deal to know I own the car, it is only fair for me to expect everything that goes with the car be delivered with it.

I’ve never had a more enjoyable experience at a BMW dealership. Everyone that I interacted with for the lease of my 2022 M340i was absolutely fantastic. Would definitely recommend this dealership for anything BMW related.

I highly recommend Long Beach BMW. I worked with Edwin Rodriguez to purchase a car from out of state. From start to finish, he was communicative, friendly, and thorough. No question was too small and he consistently made himself available to ensure it was a seamless process. My car arrived today and it exceeds my expectations. I was nervous to purchase a car sight unseen, but it is even better than expected. Thank you for a fantastic experience!

Im extremely happy with my new car. Brooke was very knowledgeable. With an unassuming and easy manner she showed me all the Mini features that can be somewhat overwhelming for a first time mini owner.

This place is a joke. They scheduled a test drive appointment for me at 4pm. They called twice and texted to confirm the appointment. When I got to the dealership, they tell me that the car I’m interested has a recall order, so I can’t test drive. Someone could have just told me that before scheduling the appointment with me. I drove 45 mins in the rain to get to the dealership. Careless and thoughtless idiots work here.

BMW of Long is a first class dealership and salesman Andy is extremely helpful, patient, and honest. He answered all my questions, coordinated what I wanted in a vehicle, explained and detailed the financing and ordered the 2022 740i that happily arrived June 26 much earlier than expected. He’s demonstrated the many options available on the new car and has offered guidance anytime thru text, phone or in person. I couldn’t be more pleased with my new 740i, the dealership and Andy. So far so good and hopefully we’ll do it again in 3 years when my lease expires.

My experience at Long Beach BMW was great. I leased the new X2 and Robert Lee made the deal seamless, easy and fairly quickly. This is my fourth BMW bought/leased with LB BMW and I highly recommend both the dealership and Robert!

UPDATE!!!!!!! I am looking to a receive a refund for unauthorized services performed on my car. Ive reached out to BMW North America, my lawyer and will be contacting Long Beach BMWs general manager as well - as a recommendation from a customer relations agent. I will not be satisfied until I either receive a full refund or a credit towards my future BMW purchases. Charging & continuing services on a vehicle without owners authorization is deemed as fraudulent activity & I am legally protected as a consumer against these actions from your dealership.UPDATE: I was contacted by a service dept manager and he made the moment right, I appreciate the offer and the attentiveness around my experience as a customer! Thank you!Dropping off my car was great!However, when picking up my car, the ease of process was terrible. I had to ask & search for too many things: 1) there was no clear direction on how to pick up my car 2) my advisor dropped off my key fob as I was checking in the courtesy car, which seemed great but might have caused confusion 3) my car was not brought to me; I had to walk to retrieve my car; I don’t know why I was given my key fob instead of the person responsible for driving my car to me 4) The “service” tag was still hanging from my rear view mirror, so I had walked over to drop it off - UNACCEPTABLE! 5) I purchased 2 new P Zero tires and discovered that there was a white residue between my rim & tire; SLOPPY & LAZY WORK! I had to clean it myself - what am I paying you guys for, isn’t cleaning & a polished finish a part of the labor? I’m not sure how the white residue was missed - shouldn’t that have been checked during the car wash?I spent $1,700 for a service and I expect service to be much better than what was presented to me. This experience has definitely made me reconsider Long Beach BMW as my service provider. The staff was friendly but there was a huge disconnect in delivering the best customer service, from start to finish.

Ever since I’ve been taking my mini to Long Beach BMW and Mini, I’ve had no complaints. My service has always been with Brian and he’s been nothing short of courteous, professional and kind. The rest of the staff have also been great to deal with. Their facility is clean, bright and airy, so I do not feel claustrophobic. Whenever I have to take my vehicle in for service, I don’t hesitate to return to them.

Ace was my salesperson and he was first class! No pressure no gimmicks straight forward. Sam was the finance person and he made it enjoyable fun and I just made a new friend. This is my first BMW and because of Long Beach BMW it won’t be my last. This is a First Class BMW Dealership, a million times better than South Bay BMW I will never go there again and I will tell others not to go there and I will recommend Long Beach BMW every day of the week and twice on Sundays!

It was a great experience shopping at BMW in Long Beach. Everyone was very helpful and straightforward especially, Hemet our sales rep. Thank you for all of your help.

Im moving to the area for work in 3 months. I emailed and called because I was interested in a car that said it was in transit. They got back to me to let me know most of those in transit cars are actually not for sale they are customer orders. Ok, fine. So now Im on the phone with sales and ask what they have in inventory for 4 series convertibles, they say nothing. Ok, so how long does it take to order a car? They say 3 months. Great! Ill be there in three months! They say no. You have to do that in person in the dealership. During a pandemic. I am not flying across the country to tell your salesperson I want my car in Brooklyn Metallic with a red leather interior. Get out of the stone-age. I can buy and customize a Tesla from my phone. You really cant figure out how to make a sale?

My experience with Pik was efficient and great. I was able to select the car I wanted, meet with financing, and walk out with the vehicle in an afternoon. Theres plenty of other car dealerships near if you want to shop around and plenty of food options while you wait for your car to be serviced or supported.

Five star service!!! I had such a great experience leading a brand new car from this dealership. They we’re exceptionally professional and gave us a great deal! Ask for Amy and Mike! You won’t be disappointed.

Everyone at the dealership provided top tier customer service. Amy & Ali were so attentive. Definitely earned our business for any future purchases. Highly recommend this dealership

I loved my recent service at Long Beach Mini. My service advisor, Manuel Hernandez was absolutely awesome! He was on top of things, easy to reach and gave me great advice!! I will definitely be taking my car back there and working with Manuel! Thank you!

The service that I received at BMW Long Beach was exceptional. I was impressed with my service representative Miguel Rivera. He was quick and efficient. He is very knowledgeable and knows his job so well. He kept me informed to everything being done on my car. Everything was very clean. Everyone wore masks and at no point did I not feel safe while dropping off and picking up my car.

3 hours and still waiting for an oil change. Worst service than Hyundai. I understand 2 hrs but not 3 and going...

I recently purchased an X5 from Andy and I must say it was the best experience Ive ever had. The whole process took about an hour and a half and I was out the the door. Special thanks to Robert who made it all possible. I would recomend Long Beach BMW to anyone looking for a good deal and excellent service! Thank you Andy and Robert!

I had the pleasure of working with Quinton who helped me get the exact car I’ve been wanting for so long! He was professional and made me feel right at home during my car buying experience. This was a smooth process and I couldn’t be happier with the results of going to to this dealership. Thank you so much!!

So happy! Great service! Everyone is patient caring and very helpful! Recently got my new BMW, and everyone was so nice, couldn’t ask for a better experience on buying my first car! Honestly, the best service!

Miguel Rivera and team did an excellent job caring for my car. Miguel also did a great job explaining to me why I needed the work done. Very pleased.

JUST RECEIVED FANTASTIC SERVICE FROM THE SERVICE DEPT ADVISOR MANNY HERNANDEZ WAS JUST AWESOME!!THE SERVICE MANAGER JAMES SAUNDERS WAS SIMPLY AMAZING!!! WOW!! IS ALL I CAN SAY .. THEY FIXED MY 5 SERIES AN SHE RUNS LIKE NEW!!! ~ GAVE ME A BEAUTIFUL WHITE 2021 LOANER CAR AS WELL!!

Everyone was so helpful, as usual. I scheduled and missed 2 appointments, 3rd time was a charm. Constantly improving at BMW L.B. Thank you all so much!

Great service! I moved my services from San Diego and I tried two other BMW locations. South Bay BMW hands down worst experience. I decided to try Long Beach BMW and they were awesome! Happy I found a BMW service center that treats their Customers well.

My experience was great! The customer service was too-notch and I’m very satisfied with my purchase!

It was excellent ... from Mike the manager to Amy the sales person it was professional and attentive all the way. Very pleased.

Andy was our sales rep and he was awesome. He kept me updated as we waited for finance and negotiations were easy.The only minor issue I had was with finance. The person was nice and helpful but feel like he was heavy on the extended warranty sales pitch. I know the business makes money on this but when a customer says I am not interested and only want the car, move forward.This will do 3 things:1 - It will speed up the finance process so customers are not waiting 3 hours to sign paperwork.2 - You can spend more time with clients that want to discuss extended warranties.3 - Customers are more likely to add warranties if they are still buzzing/happy with the sales process. After waiting 3 hours, I was going to say NO to anything other than the car and just wanted to leave.

Edwin was great! No haggling for hours, very smooth painless process. I felt I could trust them. I came in close to closing and they offered to deliver my car the next day all the way in Santa Clarita! It was a great experience.Ask for Edwin!

I had a great experience at bmw long beach i recommand Ali, Hemat and Mike they were so helpful.

I contacted BMW Long Beach to make an appointment to diagnose my display screen in my 328i. I was assigned to Sevohn who was extremely helpful and polite. She made sure to take her time and answer all my questions and was very thorough in explaining the diagnosis. My car was diagnosed and fixed in a very timely manner. My overall experience was extremely pleasant and will definitely go back to this location for future services.

I had an excellent experience at Long Beach BMW! Bishoy was very attentive, sweet, and welcoming from the moment I stepped on the lot. He listened to what I wanted and made it happen. Ali in finance was very sweet and friendly as well, he made the whole signing process a breeze! This was the easiest and quickest car buying experience. Thank you Long Beach BMW for the great experience and excellent service :)

I took my 435i in to Long Beach BMW last week. My baby had been neglected for a few months and needed some substantial repairs. Top to bottom one of the best customer service experiences I’ve had, mind you I was in customer service for around 10 years! James the service manager really made me feel at home. He did everything in his power to make sure I left with a smile (given the extent of the repairs this was a tall task). He left me in good hands with his service advisor Manny who was nothing less than exceptional. I received consistent updates on my vehicle, I knew what was going on every step of the way. The second my car was ready I received an email and phone call, I was in the next day to see my baby freshly detailed sparkling under the sun. Like I said James had an amazing team firing on all cylinders, just like my car is today! Thank you to the entire Long Beach BMW team!

Excellent service with every visit. Scott Zamorano has been my service advisor for a few years and has always made sure all my service needs are met including making sure a loaner car is available. He is very helpful and knowledgeable and is the reason why I stayed with Long Beach BMW. Truly the best customer service experience every single time

This experience started with a simple phone call With Dante who answered our Inquiries on a specific BMW., He was pleasant and very attentive and followed up with us on every step of the way. Dante went above and beyond our purchase experience.We made the drive from San Diego passing several BMW centers with no regrets. Arriving at Long Beach BMW we were truly amazed of the cleanliness and professionalism we received- amazing!Our appreciation to Alex “sales Mgr.” and I believe it was “Ali in finance”-Thank you! You are all amazing and have risen the bar in customer experience.This team executed at their best, We are Raving fans of Long Beach BMW!Thank you

Yesterday I bought a car with the help of Dante at Long Beach BMW. He was amazing, fantastic, And made the process as smooth as possible. I haven’t had a new car in nine years so I was nervous to make the move, but not only was he extremely helpful, he was compassionate and caring in my needs as a buyer. I also had a lot of help from Ali in finance!! He too was absolutely amazing!! I could not have asked for a better group of people to do business with in purchasing my new BMW. I highly recommend Long Beach BMW for anybody that’s looking to purchase a new car, and if possible request these guys, they will take care of you!! And again, THEY ARE AMAZING!!! Thank you both again!!! And I’ll defiantly be seeing you when it’s time for an upgrade!!!

Service was fantastic! It was contactless and I got my car back faster than expected. The price came in a little cheaper too. Long Beach MINI washed my girl and she came back looking and feeling pristine. Scott kept me updated on my car, was super kind and easily explained what was happening with my vehicle. Appreciate his service!

Had an incredible experience at the Long Beach BMW Service Center. Miguel Rivera in the service department was amazing; he went above and beyond when helping me with my car issues and recalls. Teamed with Jonathan, they provided me one of the best customer service experiences ever! They are the reason I will only go to Long Beach BMW from now on.

Hi !I was extremely pleased with the service I received from Manny Hernandez and tech he worked with. Manny always kept me informed on the status of my vehicle. And replied promptly to all my questions and concerns. Him and the technician went above and beyond to help me out. Most definitely will be coming back if I need anything else with my vehicle. Including if Im looking to buy a new vehicle. Thank you !

Wonderful and friendly staff. Richard H. Is the best. So patient and kind. He goes above and beyond to be sure you drive off with what you want. Best car sales man Ive ever met.

Best experience Ive ever had purchasing a vehicle. Highly recommend Matt who handled the whole purchase. The process was very easy and comfortable.

Jenni was great. She was very informative and made the process seamless and fun. I would recommend Long Beach BMW to anyone looking foe a new or certified pre owned vehicle.

James and the receptionist were very helpful and friendly... customer service was exceptional at the most highest! Great personality is key!

Took my 3 series for service at BMW Long Beach was immediately greeted, and introduced to my service advisor (Miguel). Cool friendly dude had me in and out within 15 min. Told me not to worry car still was under warranty and I even got to talk to the mechanic (Jonathan). Both were professional and explained a lot about my car got my car running new and we’re easy on my pockets since it is a BMW. (Breaking My Wallet).

Excellent service! I was greeted with a welcome and a smile. Todd Lockwood and Miguel Rivera are exceptional! Todd was able to help me with a special request and reserved a loaner car for me. Miguel texted me to advise my car was ready and pick up was fast. I couldn’t be happier! When you need your car serviced, make sure to go to Long Beach BMW, ask for Miguel Rivera or Todd Lockwood. You will be in excellent hands! :0)

My service advisor Miguel Rivera, did a wonderful job. He made sure that he kept the price of my repairs as low as possible, all warranty replacements that were applicable were applied, and the completion of service in a timely manner. I can’t say enough great things about Miguel and the gentleman that repaired my BMW!

I am giving one star because of the situation. This does NOT reflect on the service Anthony Moore provided on my last visit.When I purchased the vehicle I understood the navigation was not working. I brought the car back about two months after the purchase and was told the navigation couldn’t be reset and a part needed to be ordered from overseas. That was fine. I was then called and told the part was in and to bring the car in so I did. A couple days later I’m told the part couldn’t be found and it’s now on back order. So why did someone tell me the part was ready?! I live an hour away from the dealer and it is upsetting that I will have to bring the car back in a third time hoping the issue will be fixed!

We were helped immediately upon our arrival. Robert was very patient, thorough and kind. The entire process was effortless. I would recommend Long Beach BMW to anyone.Thank you Robert for making this a great experience.Nicole

I give the highest recommendation to Anthony Moore, my service manager, and the team he works with to diagnose and make the needed repairs on my BMW. They are professional, highly knowledgeable, and skilled in addressing the issues for my visit. I appreciate that I am always treated respectfully and as a valued client. Long Beach BMW has my highest recommendation. Thank you.

Great atmosphere and friendly staff! Anthony is very amicable and helpful!We ended up leasing an X1 and we are very happy with the whole staff in all the areas of the process...Theo ran the numbers and got the approval for financing and Paul helped with the contract. I was in a hurry and felt like I didnt agree with all the details but I take blame for that.Overall, Anthony gets all the credit for being a very patient and not pushy sales person...he made it very pleasant to be there for 6 hours.

Everything went well. I was surprised to learn; that my warranty/maintenance agreement is only 36 months (36,000 miles). I was lead to believe; when I purchased the vehicle; that it was still 50,000 miles/4 years. Not Long Beach BMWs fault. They were very straight forward.

I recently had my BMW 528i serviced at Long Beach BMW in Signal Hills. My service rep: Brian “B-DUB” Woolverton, made the experience very pleasant. After a few minute of conversing, I felt as though I had a close friend working at the dealership who was looking out for me. The service was great. My BMW runs just the way I like it. ⭐️⭐️⭐️⭐️⭐️

The team at this dealer is remarkable! We had a negative experience with the Nick Alexander dealership where the sales associate that greeted us there never introduced himself and lied about the location of a car we wanted to look at, saying it was apparently part of a dealer trade and was already picked up which lead us to contacting Long Beach BMW about said car. Josh had informed us the car was at Nick Alexander the entire time, but he also told us about a brand new 2021 228i that they literally just received. (It still had the wrappings and everything!) So we made an appointment the same day to take a look at it and was then helped out by Matt. Now Matt has got to be one of the nicest and coolest guys [at a dealership] Ive ever met. He made everything about our interaction and transaction so smooth and went above and beyond. We purchased the 228i that day, but couldnt pick it up until New Years and when we got back to the dealer, we found out that Matt hand washed the car himself! Ive never experienced such excellent and friendly service. A HUGE thanks to both Josh and Matt for being the best. Id also like to extend a thank you to Alex in the financing department. The three of them streamlined this entire process and we went home, very pleased with our purchase.

Always top notch service. I love how they check EVERYTHING than just the service you requested. Wouldn’t go nowhere else. Also a shout out to Miguel, he’s the best!

Nice people to work with; Seamless purchase!

Gus, Dante, and Robert provided the best car buying experience! Gus as the internet sales manager provided clear expectations and was very welcoming when we arrived. Once arriving at the dealership, Dante greeted us to a fully detailed out vehicle and began the process immediately. He made sure we were accommodated in every way. Robert as the finance manager provided a quick and seamless process making sure we clearly understood everything and very personable. Highly recommended dealership. They made the process very easy from start to finish. I had originally started the process with other BMW dealerships, but they had failed to follow up with me and provided a complicated processes. Thanks to the team, my wife and I had the BEST car buying experience at BMW Long Beach!

From 1st contact with Donte in sales we’ve had an excellent experience with BMW Long Beach, we called several other BMW dealerships in the area without getting any support towards purchasing an X5. A lot a dealers didn’t even return calls. Donte was very knowledgeable and we felt totally confident in what he communicated with us.

Great experience. I travel past another BMW dealership to have my vehicle serviced here because of the difference in customer service. I highly recommend them!

Long Beach BMW they are very professional and honest I love the welcome environment . The sale department is professional and the financial department very helpful they give me the best deal ever 😊 thank you and I wish you all the best long beach BMW. 👍😊

My experience was delightful I was treated with the upmost respect my grandson is extremely happy with the purchase of his new car everyone was courteous and helpful as well as insightful I truly appreciate each one who helped us with this Purchase Omar, Amy & Richard thank you so much look forwarded to my next visit.

Brian Woolverton at BMW Service of Long Beach has been the most amazing, honest and helpful person we have ever encountered . He has always been attentive to the needs of our vehicles for a number of years now . We trust him and his knowledge and professionalism 100% . We couldn’t recommend him and the entire service department any more to someone looking for a reputable and amazing BMW service center .

Excellent service. Knowledgeable, kind and attentive Sales Man, Mr. Richard Houston and Finance manager Ali Nash, I would recommend to all my friends and family. BMW Long Beach best experience with buying a car.Thank you !!!!!

They have great service. The service manager kept me informed of the progress of my required services. Would highly consider using their services in my future needs for my car. Thank You Again.

Long Beach always professional when I come by. I have closer BMW dealerships near me but I always drive back to Long Beach. Scott, my assigned expert, always on point so I have a lot of confidence with his understanding of my car over last few years. Recommend this Long Beach location 100%.

I love the fact, I was giving a loaner car for the entire time, my car was being worked on....My adviser Miguel was Great!!! Thank you again, Miguel.Everyone there was very friendly.

We had a great experience purchasing our car at Long Beach BMW. Sherif and Dante were very helpful in helping us with the purchase and waking us through the steps with ease. This is my third BMW lease and find that this location is my favorite as everyone in this location is friendly, helpful and respectful. Thanks everyone for making this a great experience.

Hands down best service! Robert was very helpful throughout the entire process, and I am very excited with my new car! If you are ever trying to find the perfect car for you, I would absolutely recommend BMW of Long Beach. They truly do make sure that you get what you want!

The internet sales manager( Joshua) was very friendly he didn’t try to sugar coat anything very straight forward and gave me a very good trade-in deal on my bmw and also gave me a good deal on my a 2021 X5. Was very nice to deal with no haggling, straight and honest. The sales person (Robert Behr) was very friendly and helped out with everything was very attentive with the process highly recommend him. Overall it was a great experience buying at Long Beach BMW. Thanks for everything very happy customer. Thanks to the Robert Behr and Joshua

I always go with Manny for all my car servicing needs. He knows exactly how to take care of me and my car. If I ever need a rental, Kylie is amazing and welcoming.Overall, Manny and Kylie treat me like family and make my experience great. They are the reason I choose Long Beach BMW.

I had a very pleasant easy experience buying a car at Long Beach BMW. Matt Baum was great and I was out the door in under two hours! I was very pleased!

From the time I ordered the car to picking it up they worked with me all the way. Great customer service!!

Sovann was such a delight to have! My car was in the shop for a while but that was due to shipping overseas for the parts. She kept me updated and as soon as the car was ready she let me know. Sovann has a great attitude towards customers and is helpful. Would highly recommend and will go back if my car needs work again. 10/10!

Great new team of experts with a variety of cars to sale! Appreciated the way I was treated at the end of my 2018 lease and return process to ultimately get a new 2021 vehicle that I wanted. Thanks Brooke, Sarah, Bishoy, Josh, and Ali!😎

Salesman Quinton was awesome! He was keen to what I was seeking, wasn’t pushy and took his time with me. The Finance Manager Sam Hafez was very personable and explained everything. Sarah in leasing was very accommodating and personable as well too. Last but not least a huge shot out to Alex who worked with Quinton with assisting me with my purchase. I had a great team! -Sayona