For a first time car buyer, I was in great hands with Sales Rep Tyler! He was very patient with me from the start to the very end. If you are looking for great customer service and an amazing atmosphere, please come by here! Tyler made my whole experience very fun and understanding at the same time. Tyler’s attitude was positive and very funny. I really recommend Lodi Toyota, after going to 3 dealerships, this one was the one & it wouldn’t have been as great if it wasn’t for Tyler. Amazing experience! I am very pleased! Tyler makes me want to go back to at least hang out, that’s how great everyone was! Thank you Tyler, he understood how stressed out I was but he did everything he could do to keep me excited and to stay positive. I would recommend Tyler over and over again. Please ask for TYLER when you come shop here you won’t regret it (:

Diego from service and Moe from sales were very helpful. I had come in for my 20k service on my Camry and they had both helped me very much. I had told Diego about a concern that I had for my transmission that Roseville Toyota couldnt figure out. He had then made sure to tell the mechanics and they had managed to fix it after Roseville said they couldnt notice anything wrong with it. This just goes too show how at Lodi Toyota they really care about the customer satisfaction and I will make sure to recommend them to all of my family and friends.

The best experience Ive had buying a car with Charles and Rachel (I believe was her name in financing), especially after a month of a nightmare searching.We found a 4Runner posted SUPER early in the morning - not even twenty minutes after it was uploaded. Called immediately after opening to make sure it was still available, and sure enough it was. The process was extremely easy, Charles had even brought it out for us to drive as soon as we got there. Rachel was more than willing to explain everything that we were signing, even if we asked the same question in a different way lol. TWO HOURS and I walked out with my dream car, at the best price Ive ever seen it listed private sale or by a dealershipExtremely friendly staff, even the manager was easy to talk to!Thank you so much for your help, Lodi Toyota!!

Great experience overall. Called over 40 dealers in the area and Brigitte is the by far the best Toyota salesperson I had the pleasure of speaking with. Shes up front, transparent and will work with you to make it happen.Give them a call and ask for Brigitte.Shell be the first person I reach out to for my next car purchase.

Ali, Rishu, and Tony made the car buying experience much more manageable with no pressure tactics. Best car buying experience overall! I will come here for all my other future vehicles because they are willing to work with you and are transparent upfront.Thanks again for the great experience!

I bought a New Tundra at Lodi Toyota. They worked hard for me and got me approved for new Tundra with no money down and without a drivers license. Satnam Singh was very helpful throughout the purchase. We will for sure recommend customers to Lodi Toyota and Mr. Singh.

I highly recommend this dealership if you are on the market for a new or used car. They have a great selection and an indoor showroom - which is key in this hot weather. They are willing to work with you but just be prepared for a long day. We worked with Brigette who was such a doll. She helped me with my little ones too when we were looking around. Jim was a pleasure to work with as well. I cannot recommend this dealership enough! 5 stars!

Bridgette, Tony, and Jim did a wonderful job with the purchase of my car. We spent a lot of time negotiating but eventually got it done. Thanks guys! Love the car!

More like “We Say No”, I went to look at a used car that cost 8000 and make more than enough money to finance the car and make the payments. After the test drive I was sent over to one of the “managers”. Next guy made me jump through a bunch of hopes along with providing proof of income just to get financing. In the end he said I couldn’t get the car even though I make more than enough money to make payments and insurance as well as live comfortably. All in all a wasted afternoon with these liars.

First and foremost, I’ve bought 2 cars from Lodi Toyota, and they were all from the AMAZING Brigitte. Her level of patience, and customer service has exceeded my expectations! If you’re looking for a good salesman who is willing to go above and beyond for you, make sure you get in touch with her!

This is our second time purchasing a vehicle here at Lodi Toyota . The first time it was a Cam. Loved that car. Now the family needed a bigger vehicle so we wanted a High. We Checked Modesto/ Stockton/ Tracy and they didn’t have the color and model we wanted. We came here and Frank S. Help us search for the one that we wanted. Let me say He went above and beyond and found us what we wanted. Only took less than a week and boom got us our High. Thank you to all Lodi Toyota for helping us getting us our Family Vehicle.

Every one was very friendly. Bridgitte made the buying process very smooth and even fun! She was very communicative and even took care of a lot of the paper work before we got there to make it a faster and smoother process. She was very personable, it was like working with an old friend.

I had a good experience here! I was helped by Roberto he did an amazing job in helping me out and explaining things to me. I’m buying a car for the first time and the information he provided to me was very helpful, will for sure be coming back soon again!

Ali and Tyler are the perfect duo when car shopping! Great guys who are super helpful. I came in not knowing what i wanted but left super satisfied with a car! Thank you Ali and Tyler!!

I was told that I could reserve the car I wanted since it was still in transit. To my surprise when the car came in I got a call saying that I could come and purchase it and that I could pick it up the next day. Well about 15 minutes later I get a text saying the car had been sold 3 WEEKS AGO! If your looking for an honest dealership go somewhere else. No one mentioned vehicles being presold. At least Elk Grove Toyota was honest on the time frame and didnt lead me on with false expectations I will be taking my buisness elsewhere

Dj and Roberto were Awesome!!! Thank you guys!!! You both make this dealership awesome!!! Can’t say the same for service

I had a great experience at this Toyota location. Especially with the help of Diego Santoyo. Setting up my car service appointments and any purchases Ive had to make have been smooth.

Took a little bit too long I was there in 3 hours I paid cash for that truck thought I should have got a better deal

Satnam helped me to get my first car. He answered all my questions. I appreciate his patience and hardworking aspect. Got a good car at good price. There was no pressure or silly games. Buying car at Lodi Toyota was a pleasant experience. I highly recommend Satnam and Lodi Toyota.

6/10/2021 bought a used vehicle, traded in my vehicle. Had substantial equity in my vehicle but still owed a balance. Checked with my credit union on 6/24, loan not paid off, quote was good for 10 days only. Called finance dept., she will check into and call me back this day. No call back. 6/26 still no call back. 6/26 no payoff, so called again, she checked and said payoff was in the mail. 6/29 checked my credit union, still no payoff. Called dealership and left a voice mail with Gen.Mgr. 6/30 no payoff and no return call by Gen.Mgr, so called sales person. Explained sequence of phone calls and my next step will be to file a complaint with BBB. Salesperson gave me his personal cell#, said will contact business ofc and request I text him on 7/1. I am posting this now as I shouldnt have had to go to this extent!

It was great working with working with Brigitte on our new car purchase. We had a great all around experience!

First time car buyer, was super confused on what I wanted. Ali and Tyler helped me out with the process. Ill be recommending these two for anyone looking to buy a car in the area.

I was helped by Roberto he had extensive knowledge on the car I was interested in and had excellent customer service. I will definitely be coming back and recommending him and Lodi Toyota to family members.

I had such a good experience at Lodi Toyota! I traded in my Prius in for a 2020 Camry SE and Mona was so helpful on helping me choose what my next car was going to be and I am a pretty picky person too. Ive never had a new car and couldnt be happier with my decision on getting one. I was going to go with a used car but ended up buying a new car, due to it being such a better deal and Mona was able to help me out with any questions I had. Our finance representative explained everything and he made the worst part of buying a car very smooth. It was a bit of a drive from Sacramento but definitely worth it for how friendly everyone here is. I highly suggest going here and go see Mona or Moe for your next car!

I had a pleasant experience there.The salesman Charles was extremely Helpful.

First gripe is my fault. I should have test drove the car first and made sure the system was in there, but its a Toyota Corolla and Ive never had issues with them. I made sure to tell the salesman I wanted the Corolla that had the JBL sound system. He assured me it was in the model they sold me. It wasnt, and now if I want that system installed, it would be near $10,000 due to the labor costs (quote from their own service department). Second complaint is they took over 2 months to transfer ownership of my Jeep from me to them. I started receiving notices that I owed money for bridge tolls in the bay area. So I took the bills down to Toyota and they said they straightened it out. I received another bill and called. Once again they assured me that it was handled. It wasnt and now my credit score has dropped due to delinquency while Im trying to buy a house.Buying this car has become a way bigger hassle than it needs to be. I should have known better as this dealership was a hassle to deal with when I bought a Scion tC in 2012. Ill likely not buy a car here when I trade the Corolla in for an upgrade in a couple years as theres not much they can do to fix what they messed up. They want too much for a stereo system and they cant undo my credit score hit.

Excellent customer service, they are very professional and they know how to help people. They say YES! I am extremely grateful for their assistance in getting a new vehicle. I love my corolla.

Happy to do business with Lodi Toyota. Satnam did a great job and help me to come out of negative equity I was having on my old car. I highly recommend the Satnam Singh and Lodi Toyota.

We bought a new Sienna here. They hit our credit 3 times for our loan, and went with a bank that we did not approve for our loan, who has ruined our credit score and been a nightmare to work with. Not a super experience.

The service was decent we got the car

Amir Mohabbat was very patient and nice. He was not forceful with me making a purchase and he was very helpful with deciding on which car would be best for me. The other staff members were very nice and kind. The cars were clean and everyone one on site took the right precautions for social distancing. I did not feel forced to make a purchase and I am very happy with the car I bought from the dealer

I CANT BELIEVE I AM HAVING TO RATE THIS PLACE SO LOW! I PURCHASED A 2020 TOYOTA CAMRY ZERO MILEAGE AND HAD A GREAT EXPERIENCE IN THE SALES DEPARTMENT UNFORTUNATELY THE SERVICE DEPARTMENT IS THE ONE AT FAULT! HOW UNFORTUNATE THAT I BOUGHT MY DREAM CAR AND I THOUGHT I COULD BRING IT BACK TO THE SAME PLACE TO GET SERVICED AND BE TOTALLY LIED TO! MY RIMS WERE MARKED BEFORE MY TIRE ROTATION SERVICE WAS SCHEDULED UNFORTUNATELY I WAS AT WORK WHEN I HAD SOMEONE TAKE IT IN FOR ME ON MY R.O IT IS STATED THAT A TIRE ROTATION WAS DONE AND THAT MY FILTER WAS IN THE RED CATEGORY ! NOT ONCE WAS I (THE OWNER OF THE VEHICLE)INFORMED OF THE FILTER BEING IN RED WHILE MY CAR WAS THERE !! I WORKED FOR LITHIA FOR 2 1/2 YEARS AND I KNOW THAT THE ADVISORS ARE SUPPOSE TO NOTIFY THE OWNER SOO I GET MY CAR BACK AND HAVE TO COME BACK TO GET THE FILTER REPLACED ! WAISTED MORE GAS PUT MORE MILES ON MY CAR AND HAD TO PAY FOR THAT FILTER ! I REALIZE THE DAY AFTER THAT MY TIRES WERE NOT EVEN TOUCHED IN THE FIRST PLACE ! THAT IS A HUGE SAFETY ISSUE ! HOW DO WE KNOW OUR SERVICES ARE EVEN GETTING DONE ?! I PAID EXTRA FOR THESE SERVICES TO BE DONE AND RECORDED FOR MY CARS HISTORY! IF MY RILS WERE NEVER MARKED I WOULDVE NEVER KNOWN ! HOW HORRIBLE IS THAT! AND WHEN THEY CALLED BACK NOT ONCE WERE THEY APOLOGETIC ! AND TO THINK MY FAMILY HAS PURCHASED FROM THIS DEALER TIME AND TIME AGAIN AND CANT EVEN TRUST THEM TO PROPERLY SERVICE OUR CARS !

This was my first time ever buying a car and I have to say that Moe and Djaye exhibited such a high level of professionalism during the entire process. They were able to answer all of my questions and make me feel so much at ease for my first time car purchase. I definitely would recommend them to anybody. So happy to have driven off the lot with my brand new Silver 2021 Rav4 XLE 🤩

I ended up going in for a major mileage maintenance for my wifes car, which included battery state of health checks. Less than a week and a half later, my wifes car stops working. So I take it to Toyota and they told me its my battery. Thats frustrating, since they literally just told me it was a perfectly healthy battery. On top of which, they decided it was a great idea to CHARGE ME for it after their mess up. They also charged me extra for doing the lifetime oil change that I paid for when I bought a car. (They made me pay another $40 after I already pre-paid for a lifetime service). If you dont have their lifetime service, go elsewhere. Its way too expensive and it feels like you dont even get actual service or check your car. They just check off the boxes and call you six hours later.

Had a great look the RAV4 2021 XSE Prime. Thanks a lot to Djaye for his extraordinary service and help. I would definitely recommend anyone looking for a car for his help.

Very customer oriented... love the folks that work here...friendly, helpful & good service...works for me!! But wait, theres more: You got a super great guy working there, not that theyre not all super good guys, but one that I come in contact with a lot is Roger Abbott (AKA Roger Rabbit) in Parts.Hes so dang funny, almost dangerous. Makes me almost feel not so bad about spending money for cool little accessories for my car. You guys got quite a lot of cool stuff & Toyota Sweatshirts too! Give Roger a raise...he deserves it. Thanks for listening.

I’m here at Toyota Lodi right now great customer service and I’m leaving with the car I want ! Get here and ask of amir he’s amazing!

Frank was very quick and had us in and out and made sure that we was well taken care of and got the right car

They are truly the best. Frank was awesome, they go above and beyond for you

Great service and friendly staff, thanks Diego santoyo for the great service

I came in to look for a vehicle but it was not at the dealership but Ali and Mona helped me get another vehicle that was incoming which saved me a lot of money and time.

Bridette was amazing made us feel comfortable and made sure we got exactly what we wanted! Wonderful woman with a sense of humor!

Diego was wonderful to work with. Got the car we had hoped for and made a deal.

Dealing with Toyota and Lodi was the worst experience of my entire life. They sold me a car they blew up before I even got two blocks away from the dealership. They took the car back for a week gave me the car back a week later and the car blew up three more times and a six week period. They are refusing to do anything to help me. I’m a single mom on low income and now I’m stuck paying On a three-year loan for a car that is blown up in my driveway. They promised to make it right three different times and wasted my time each time I went to the car lot. They are taking no responsibility for selling me a unmerchantable vehicle. I have no way to get to work. I’m on the verge of losing my job and they show no compassion or no empathy. I would not recommend this dealership to my worst enemy

Ali and Mona helped me do an appraisal on my vehicle that I was having issues with, Lodi Toyota gave me more than I was hoping for! :)

My appointment at 9:15 am. Oil change.I get there at 9 am got out at 11:00 am

I give them 4 stars for the great customer service and help I received from one of the employees named Hennessy and a manager that helped resolve a problem I had. When I purchased my car I was lied to by the salesman Luis, who told me that I was paying extra for lifetime oil changes but when I brought my car in I was given a bill after my oil change and found out he lied to me. I would have NEVER signed that contract to pay higher monthly payments if it wasn’t for him telling me that lie. Despite me being very upset Hennessy handled the situation very professionally and after speaking with a manager the charges were taken care of that day and I didn’t have to pay for the oil change. I’m still disappointed about being lied to and would NOT recommend doing any business with Luis if you go there.

Part recall on 2019 Tacoma for several months. Part keeps being delayed and date gets moved further back. In meantime were driving hoping fuel pump doesnt die when were 7000 ft up in Sierras.Suggestion: take new fuel pump from Tacoma sitting on lot and put it in my truck. Just sayin.

If you are in the market for a new or used car or truck, DON’T go to LODI TOYOTA. The customer service sucks…Just ask for Denis the Menace, he’ll show you a RUDE time. Don’t bring your business!

Everyone took care of us in a friendly and professional manner. We were very pleased with our experience. Thank you Lodi Toyota,

Amir Mohabbat was a very professional, and sweet salesman that helped me purchase a new used vehicle. It was a very smooth transaction and I highly recommend Amir for your salesman.

If I could leave no stars I would, they will tell you anything to sell a car. They made a lot of promises that they fell short on. Buyers beware.

Thursday, 9/10, my husband and I walked on Lodi Toyota’s car lot to see the new RAV4 and do a little price shopping as we are not looking to buy anytime soon. Mr. Yates, floor manager, offered us amazing customer service and answered all our questions regarding technology packages, models, etc. even knowing that we weren’t ready to make a purchase. I giving this review because unlike other dealerships, Mr. Yates was not pushy and did not pressure us into talking about deals and respected us. I look forward to being ready to purchase and will be returning. Keep up the great work!

They treat me SO much better than other dealerships Ive been to! Shoutout to Tyler and Satnam for accomodating me so well and I was able to get an amazing price for the Toyota Corolla I ended up buying.

Frank & his manager Farshad was a big help on my new purchase, If you’re look to buy a car I highly suggests you come see Frank Shaikh

3.5 but Ill round up. The manager, maybe owner, is a 5 star guy. He is kind, flexible, helpful and sincere.But last year when I bought my car the sales person was awful... she knew very little about her job, which I understand if you are learning, but she was also very rude to the manager in front of me and my mom. Not Cool.The last two times I have gone for oil changes there is very little communication with me. Today I waited an hour to be acknowledged and another hour before my car was ready. I get it, you guys are busy. But at least acknowledged me. Please.Also when I called to make the appointment for the oil change no one answered. I left a message and never got a call back... I ended up going online, which is very easy. There are pros and cons... once I got somebodies attention they were kind. Not bad but not great. I do like there free coffee though.

Home of the oh-so-outdated high pressure sales tactics. Dont waste your time.

Not happy with my experience at all! I was quoted one price out the door then they have you go do your paperwork then they throw at you extras like paint protection plan and scotchgarding for the seats which I fell for then was told someone would be contacting me in a few days to get that taken care of and nothing! Its been a month now I called a week ago and spoke with guy who sold me the car he said he would get on it well a week to the day later nothing!! Called him again he said he would get it taken care of and still waiting! I also noticed a check list in glove compartment that said something about mats which my car did not even have I paid good money for that car should not have to go and buy something it should have already came with! These people are all up on you when you get there but after you walk out the door forget about it! Very frustrated would not recommend this place at all! I want a refund on my paint protection and scotchgarding if they dont plan on doing it. I didnt even want to give one star but had no choice would not let me post my comment without it!

I bought three cars from this dealership and they have never let me down. Satnam has helped me get the cars i wanted at a very good deal i highly recommend this dealership if youre looking to buy a new a car, no other dealership has treated me as nicely as lodi toyota. Proud owner of a 2016 toyota corolla, 2020 toyota camry LE and a 2021 Toyota Camry TRD

I took my 2007 Yaris in for repairs at Toyota dealership in Lodi CA. It’s grinding when downshift into 2nd gear. The service department gave me a quote of nearly $13,000 to fix. Completely asinine and total rip off for a 2007 car!

Had problems with the vehicle after taking it In for an oil change and tire rotation. Apparently Toyota put different size tires on my car when I had bought them. I almost crashed when coming to a red light my car didnt want to stop. All the lights came on and I had to go back in. Check your cars and make sure they write down who works in your car.The boss was there and they didnt want me to talk to him. Im here now and apparently hes no where to be found so. Honestly didnt expect this, Toyota should be more reliable. I pay for the reliability. My trust is gone with these people and will not be the same.

Always a pleasure dealing with Jaclyn in service.

The salesman lied about them making good on a harness for my trailer lights. They said it would cost me 3 thousand to do it, after I bought a new Tacoma!

I dont think Ive ever experienced a more helpful, and experienced caring bunch of people here at Lodi Toyota. Other places are pushy, intimidating and show they really dont care other than to sell you a car. Lodi Toyata employees make you feel inviting and they will work with you. I live in Sacramento and I will come to Lodi Toyota for now on.

Had an appointment and it took 2 hours for an oil change. Jaclyn, the service advisor never let us know when it was ready nor did she double check to make sure she had a good number to leave a voicemail. Not that she needed to call, because I was waiting in the waiting room the whole time.

It was my first time buying from Lodi Toyota and it was a great experience, very kind people, very professional. Amir Mahabat was a well experienced and a awesome staff worker and Mr. Tony was very funny and kind .

AMAZING PEOPLE 10/10 ;)

They always thoroughly explain what will be done. They get me in there and out of there a quick as possible. And, everyone is friendly and easy to talk to.

This was the best car shopping experience ever Isauro & Tony are Both beyond down to earth, everything about their customer service was excellent.. I highly recommend going to Lodi Toyota asking for them. They will not let you you down... They will most definitely get you the car you want..remember they say #Yes #WeSayYes

Im Sold on Buying Future Cars from this Business. Youll be a Satisfied Customer as well!

My experience with Lodi Toyota was pleasant from beginning to end. All of the staff were kind, informative, patient and knowledgeable. They were not pushy and were willing to work with me regarding the price of the vehicle.

Awesome 😎😎😎

OMG thee best car shopping experience ever! Dennis the Menace is so cool laid back and real! I have never had so much fun purchasing a car!

The first time during an 18,000 mile service and inspection, I went in first thing in the morning and was out at noon. COME ON! At least a word about how sorry we are that I couldnt get out sooner. Not even a make up coffee or bagel or nothing. Did I mention nothing?The on an out-of-service and inspection at 80,000 miles, I thought Id give you guys a second try. Bad mistake. Same service except for the air put in a slow flat that had to be fixed elsewhere. And an attempt to sell two air filters for a 100 bucks more. I had to go to the tire shop, three exits away to get the tires a further inspection to find out that I should replace them.Happy camper? NOT!You guys are bright people. You dont need me to call you back. Besides, Im a retired engineer who does not give out free consultations on the side.

Great customer service! Thank you for a great first time buying experience!

Were very Satisfied with the Vehicle we brought very happy and we live are car

I cant express my gratitude enough to the service manager Mohsin at Lodi Toyota. He was very professional and had excellent customer service skills. He made my experience with Lodi Toyota very pleasant. I feel he deserves recognition for his accomplishments. He gives Lodi Toyota service department an A1 rating from my experience. Lodi Toyota is lucky to have this gentleman Respectfully yours Russ Brandt

Tired of calling at the Lodi Toyota, no one is responding on issues and never called back. As I bought 2014 Toyota Camry couple of months ago, I found 4 5 issues in car I explained them got an appoint for diagnoses car. They also agree with the problem, and said they are going to call me back but I never get call back from mechanical team. This Car from dealership have1. Remote Key issue2. A/C vents shutter are broken from inside3. While driving up to 70 MPH car, steering wheel are vibrating like massage chair4. same as Breaks - if you try your car to slow down, then feels like engine or tires will pops out and you can loose control from steering.5. maintenance light is Stays ON.But his things are common for them. Its not a big issue for them. They just know to sell cars thats it. this is my worst experience from Lodi Toyota. I never recommences any one this dealer ship again. I did mistake I send 3 customers to them before. I have their names but I don’t want to disclose any name.Thank you Lodi Toyota.

Excellent Service! They had our Battery in Stock for our Hybrid Camry...Service with a Smile, Well be back.

Horrific experience here. I bought a previously owned Toyota Tacoma truck from Lodi Toyota. The salesman was pleasant but pushy and really didnt listen to any of my concerns. I added the unlimited oil changes to the truck upon purchase. After the purchase, I noticed the alignment was off. I took it back in explained the alignment issue. The salesman said it wasnt his responsibility! They DID do a four wheel alignment, but the truck was still pulling. After arguing with the service manager, he agreed to put on four brand new tires, but that after that they (Lodi Toyota) would NOT be responsible for anymore alignment issues. I have since taken my truck elsewhere to get another alignment & its fine now.In another instance, I took my truck in for an oil change & had them rotate my tires (which should be included - especially since I bought the truck from them AND they put on the new tires) However, I was charged for the tire rotation because, I was told, I didnt purchase the tires from them. Seriously, THEY PUT THE TIRES ON MY TRUCK plus I bought the truck THERE! They dont take ANY RESPONSIBILITY with anything. I dislike this dealership so much so that now I only take my truck there for my free oil changes only! I DO NOT recommend this dealership to anyone who is looking for customer service, they dont have any!

Took over 2 hrs to do an oil change with an appt!

Tyler was very pleasant, helpfullas well as Carol who I truly enjoyed working with her. Would endorse and recommend lodi Toyota to my friends and family, if only the economy was as nice and friendly as they were!

My experience with Lodi Toyota was excellent! I drove to Lodi from Sacramento because I heard the have great customer service and provide great deals. I purchased my brand new Tacoma 2020 and I am very happy with it. Anyone looking to get a deal on a Toyota needs to check out Lodi Toyota.

Never again! Bought a used car w/8400 miles and specifically said I did not want extended warranty because they are a waste of money since they are from a third party company. However the finance lady snuck in a $3000 warranty that I did not ask for nor did she mentioned. I did not figure it out until a few days later. I called and got the run around. On top of that I was supposed to get a card from the road side service with in a few weeks that I unknowingly purchased which never happened.. That road side assistant is A scam. I had 2 incidents and never got help from them and got the run around from them also about receiving a card. Also I had a check engine (misfire) took it to a Chrysler dealership because Toyota of Lodi said they can not look at due to car not being a Toyota and of course the warranty Only covered $11 and I had to pay the rest out of my pocket for diagnostics and fix. Consumers beware of this dealership and Please look at contract especially for used cars before signing them. The warranty they give on used vehicles is NOT from Toyota but a joe blow establishment that is useless. At least the warranty they offer for used cars at this dealership is worthless. WATCH OUT FOR EXTRAS THAT THEY WILL SNEAK IN. ALSO AVOID EXTRA WARRANTY!!!!!!

Great customer service, they helped me with everything my car needed and informed me of future services which I highly appreciate. Ty was extremely helpful since it was my first time at this location, He took car of my car well. Staff is extremely friendly and helpful.

1- I was looking to purchase a 2019 Camry, they would not try to get the one I wanted, they wanted to sell the ones on inventory. Ended up purchasing at different dealer.2- Wanted to trade in my 2019 Camry for a 2020 Tacoma, when on dealer grounds, no sells person even approached me to ask if I needed help, and again would only sell what they had on inventory. Again ended up purchasing at different dealer.3- I was looking for part for my Tacoma. Several persons on floor that could help or call the right person for help. Waited 20 minutes for someone to show up, the place was nearly empty. Once I told them the part I was looking for, sells person said I cant get it for you. When I tried another dealer they got the part for me.Looks like I cant really on my local Toyota Dealer and have to go somewhere else for good service.

The entire staff was polite and very helpful. You really get the feeling that they care about you and your family. We got a fantastic deal with very reasonable monthly payments. Highly recommended.

Fantastic SERVICE here I had my whole deal negotiated over the phone (because I live far away) and there was very minimal back and forth and the Salesman Jose was extremely straight forward and no BS like the dealers up in Sacramento. While I did not purchase a Toyota I love the oil change offer they have when you purchase a vehicle. FREE oil changes for like 2 years or something like that but either way great deal in my opinion.

Mona was the best! Really helpful on getting us exactly what we wanted 😀

We were treated with dignity and fairness, and they spent time familiarizing us with the cars features. They accepted our trade in and we drove our new car home, leaving the old car in their hands!

My one star review is not an exaggeration. They are literally this inept. I traded in my ford car for a tacoma, what could go wrong? They never took my name off of the ford i traded in to them. So three months later, i received a letter from ford saying i was behind three months on my payment. My credit dropped 100 points. And they sold my ford within a week of getting it, so they were double dipping at my expensive. I called them several times, every manager seemed to be on vacation ( in the middle of a pandemic?). So i go in person, asking to speak to a manager, everybody i talked to seemed like i was inconveniencing them. The audacity of me, right? And the only solution they were giving me was, “oh just pay it and we will reimburse you”. Yeah, let me just pull out an extra 1,500 on top of the payment for the brand new truck i just bought from you. And the damage to my credit was the bigger issue. Something they still haven’t fixed. Something they don’t feel like they should make right. Don’t shop here. If you do, do everything by email so you have a paper trail incase you have to bring a lawyer into it later. Save yourself the headache. Go to Modesto or stockton, they seemed way more professional. I never written a review before.Edit: since the dealer replied. They are actually blaming me. So it’s my fault my credit was negatively impacted 100 points. I gave them the keys to my trade, i signed on the dotted line and they took my car away from me and it took them 3 months for them to take my name off the trade in all while i was still being billed on the trade in. I never had to babysit a dealership into handling my trade in correctly.

Bad very sad too much frustation with you business

I brought a 2017 Ford Fusion hybrid & I had a such great experience here. My sales guy Dennis was awesome! He worked hard to find me a car in my budget and what I felt comfortable in. I highly recommend to go see Dennis at Lodi Toyota, if your looking to purchase a car. He’s very honest and upfront & doesn’t waste anytime! Such a awesome salesman. Also Cory and his finance team are great! Such a great group of people working there! Best dealership I ever bought a car from. When I’m ready for my next car, I will be going back!! The only thing I was a little sad by was my car that I purchase was given to me with no fuel. I had like 5 miles till empty. That sucked. beside that little flaw, it was still such a great experience! 5/5

Everyone there were very polite and friendly. Brigitte helped me get into my new car, and I couldnt be more happier. Thank you all so much for the services you provide.

Jeffrey truly went out of his way to find the Tundra we wanted. His attention and caring is something we ever experienced at any dealership. Any questions were answered truthfully and certainty. The all of Lodi Toyota personal are friendly with sincerity when in conversation. A truly, if not unusual, honest dealership

Mona Yates was an awesome attribute to their sales team. Made it a very great experience

Ismael kept me informed on the progress of my car. He called back when he said he would. I was busy that day, it allowed me to do what I had to. Im not easily impressed with service because I pay for it. I was impressed with Ismaels promptness.

Amazing service. Big thanks to Moe, Dennis, Claudia, and the rest of the team .

I had the pleasure of working with Alex on 2 occasions, and he went above and beyond to make sure that I was taken care of. He was polite and took the time to listen to my concerns. I would recommend him if you need your car, or truck serviced to deal with Alex. Thanks for a Stress-less visit. :)

UPDATE:I was so happy with the service and my vehicle I took my boyfriend back 3 days later and we purchased a vehicle for him.I couldnt be any happier. Dennis Dow is absolutely amazing. I have been to over 5 dealerships looking for a vehicle. Its been a little over 6 months and everywhere I went told me that I was going to have to have at least $4000.00 down. I wasnt being picky about the vehicle I just needed a car that would get me around and Dennis was able to get me into a 2020 Toyota Corolla with an affordable payment. I was even able to get oil changes for life, gap insurance and an extended warranty.