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Brookwood Tire & Auto
3099 Five Forks Trickum Rd SW, Lilburn, GA 30047, United States
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Brookwood Tire & Auto
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Ca
Review β„–1

These guys really helped me out and were very affordable compared to other places ive been to. Could not recommend these guys enough πŸ‘

ed
Review β„–2

This shop is right around the corner from where I just purchased my home and I figured Id give them a try with something minor and that is putting the new rims and tires on my Mercedes,I paid $80 extra dollars then their normal rate to take care of my rims and do it slow and careful since my items were brand new.it was 2 employees working on my car one of them is wonderful and very careful with my items the other looked like he didnt wanna be there he is the one that scratched and chipped my brand new rims I can understand if he was taking the bolts out then yeah only way to avoid scratching is to not use power tools but putting bolts on and u still scratched the rims and chipped them really....,I Definitely wont be going back here nor am i recommending this shop to anyone..thanks for the service and for damaging my 4000 thousand dollar rims...

bi
Review β„–3

After being referred here by a neighbor I was nervous about trying a shop other than the dealership! When I called I told them Id only taken my car to Chevy for repairs because they always guarantee their work. Not only was John patient in explaining and finding the cost for me but he was sure to explain their process, which includes a warranty, to me. Once I decided to go with them not only were they genuine and understanding of my situation but the also found out that I was a single mother struggling through the pandemic and went ABOVE and beyond to make sure I was serviced properly. They also fixed other issues that were very concerning to them without charging me a dime! They were truly amazing, kind, and a blessing! I look forward to working with them again! They also took my appointment last minute and finished it in half the time they estimated it to be finished.

Me
Review β„–4

We just used BW Tire for the first time and only to have emissions done on all four of our cars but what is normally a very mundane process was delightful. Their technician (with the NY accent) was very sweet and accommodating to both myself and my daughters. We will absolutely use them for all our auto needs in the future - so impressed with their level of service!

Bo
Review β„–5

I just had this shop install 4 new tire on my vehicle. They did an outstanding job and I was away from the shop in less that an hour. The waiting room was clean and clear of clutter. A big screen TV and comfortable chairs. The shop was totally professional with my service from start to finish. Oh yes, they are very competitive on price and labor rates for their area of the county. They earned my 5 Star Rating!

Ro
Review β„–6

These guys are the best. I trust them completely. Excellent work completed on time at reasonable rates. Plus they are friendly. If you need car repairs or maintenance in the Lilburn / Snellville area I strongly recommend Brookwood Tire & Auto.

Su
Review β„–7

I will be very happy to return for service at Brookwood Auto. I feel that I have found a repair shop I have been looking for.THANK YOU you made my day! On the day I posted yes was very happy, thank you for that but to call and ask for three spark plugs to be installed, no not a happy person! Not fair on that price! Sorry no longer a satisfied customer.

Me
Review β„–8

The absolute BEST place for your car, with the absolute best people! Ive been bringing my car to these guys since 1994 with my very first car when they were Browning. I will never take my car anywhere else because these guys are honest, helpful, and so so so nice! Thank you so much for all you do!

Sa
Review β„–9

Service at Brookwood Tire & Auto has always been excellent, and we have never had problems with anything they have fixed for us. They maintain all of our familys vehicles and we have been pleased with their repairs every time. They are friendly and courteous and maintain a nice waiting area. We recommend them to all of our friends.

da
Review β„–10

I’ve been taking my work and personal vehicles here for a few years now. Not only do they know me, but they always greet me with a smile and make me feel welcome. The work is professional, timely, and precise. These are my go to guys for my vehicles!!

Da
Review β„–11

Excellent service! They were happy to squeeze me in. I had a tire go bad on a Friday night, and they were able to fit me in on that Saturday. They replaced all four tires and replaced a bad TPMS sensor. A good job was done on the balancing, rides smooth.

Ja
Review β„–12

All my services have been quick and painless thanks to the great staff here and expertise. The customer service here is also great! Highly recommended!

Ly
Review β„–13

Class Act Service!! After my Audi A5 stalled, I called AAA for a tow, they a offered a discount for any service at Brookwood Auto. I called and confirmed they could service a German auto. Car was towed after hours Saturday. Monday the car was diagnosed, parts order, and installed, car was ready Mon afternoon. Also they pointed out other issues i was aware of, and i appreciated the attention they took with my vehicle.

Th
Review β„–14

Jen, Pete and Johnny are knowledgeable and friendly. Competitive pricing and great work by the techs. Family owned and they take excellent care of their customers.

Ke
Review β„–15

Was referred to this place from my Father-in-law. What can I say, first walked in the place and had a peaceful atmosphere. Johnny was very friendly and great service!

Za
Review β„–16

Wow. Lightning fast, and affordable. Came in with a punctured tire - had a small screw or bolt jammed in it. I gave em my keys, sat down, and my car was ready to go before Id finished typing their wifi password. Yup, thats how you earn my business, thats for sure.

He
Review β„–17

So glad to find a family owned shop in the area with great customer service! They are always so thorough and take the time to explain the services provided.

HJ
Review β„–18

My friends dad told me about this place, and when my check engine light came on I went in to get it checked out. They were super helpful and knowledgeable and made what could have been a really stressful experience much, much easier.

Je
Review β„–19

Excellent customer service, warm and friendly environment . The technicians take time to fully explain the necessary repairs .

Vi
Review β„–20

I had my brother-in-laws car towed to this shop on the recommendation of AAA auto club after it lost all its transmission fluid on the highway. The owner called us back to report that the lower transmission coolant hose was busted and the connector on the radiator was stripped. According to their evaluation, we needed a new hose and a new radiator. They quoted us $840.00 for the repairs. That seemed excessive, so we told them we would retreive the car and repair it later. I went online to AutoZone and found the radiator priced at $178.99 and the hose for $19.99. We bought both parts and did the repairs ourselves. It turned out that nothing was wrong with the hose (we didnt replace it) and the radiator replacement was also unnecessary (we had to go ahead with replacing that). The stripped fitting could have been replaced without replacing the entire radiator. The shop charged us $106.00 for the ultimately incorrect diagnosis. My brother-in-law drove the car from Snellville to Miami after we repaired it. This shop is as crooked as the letter Z. Someone else without the skill, however basic, to attempt the repair themselves would have been taken to the cleaners. I strongly suggest you take your business elsewhere.

Ch
Review β„–21

Reliable and honest with competitive rates. I highly recommend them.

Ke
Review β„–22

I came in as a walk in to get a tire patched and was in and out in ten minutes! Great price and friendly staff!

Pa
Review β„–23

They are quick, affordable and honest. I feel comfortable as a woman coming here for my vehicle service.

du
Review β„–24

They know about cars and how to fix them. Experienced mechanics with good attitude.

So
Review β„–25

Customer experience is always great at Brookwood Tire. The staff are very friendly and helpful.

Al
Review β„–26

Customers service here are very nice, and kind............

Information
17 Photos
26 Comments
4.6 Rating
  • Address:3099 Five Forks Trickum Rd SW, Lilburn, GA 30047, United States
  • Site:http://brookwoodtireauto.com/
  • Phone:+1 770-985-6288
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Diagnostic center
  • Oil change service
  • Radiator repair service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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