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Laurel Ford
2018 MS-15, Laurel, MS 39440, United States
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Laurel Ford
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ka
Review β„–1

Belinda bender/ Alonzo brown jr I had a great experience with them for my new vehicle I love how they made me feel welcome an special thanks for my vehicle πŸ™ŒπŸΎπŸ™ŒπŸΎπŸ€©πŸ€©πŸ€©πŸ€©

Be
Review β„–2

Went in to Laurel Ford Kia undecided of what I wanted to purchase and didnt even know if I wanted to purchase anything at all. Ms Belinda Bender is a real salesman. She was very friendly and had so much patient. I was only looking and ended up purchasing a new vehicle. If you in the market to purchase please go see her.

Fa
Review β„–3

BELINDA BENDER HAS BEEN ONE OF THE BEST SALES PEOPLE I Have ever worked with. BELINDA MADE THE WHOLE PROCESS FUN AND ENJOYABLE GO SEE HER AT LAUREL FORD/ KIA AND GET TO KNOW THAT SHINING PERSONALITY.

Ke
Review β„–4

Mrs.Belinda & Mr.Mike did a wonderful job helping me purchase my first car!! They really have a great staff there!!

Li
Review β„–5

I just bought a brand new Telluride from Belinda Bender and she was wonderful! Made the entire process a breeze. She is very knowledgeable about her inventory and had us out the door in less than 3 hours. Fastest vehicle purchase ever for me.

Ta
Review β„–6

Belinda Bender at laurel Ford Kia is an awesome sales consultant. She made sure our son got the car he wanted and took really good care of us on our purchase. We highly recommend her if your looking to purchase a new vehicle.

To
Review β„–7

Absolutely the worst customer service in the Kia service department. Had a set appointment for my Kia Optima to have a recall service. The young woman took my car info and my car, a week later still no call bk.. So I called to check on my car the young woman immediately had an attitude with me for inquiries about my vehicle. She then informs me that it may be weeks before they even get to my car, because they dont have mechanics. This is something that she really should inform customers of when they call to set an appointment or before they leave their vehicles... Wont be returning for any services from them, Ill drive to Hattiesburg or Meridian before I go back to them.

Co
Review β„–8

Dr.Harper was a great help! She made the process easy and stress free! At Kia of Laurel.

Je
Review β„–9

We had a great experience at Laurel Ford/Kia! Belinda did an amazing job getting us into our dream vehicle, she never gave up on us! Y’all come see BELINDA BENDER @ LAUREL FORD/KIA !!!

ka
Review β„–10

We have had a GREAT experience buying through Laurel Ford Kia! Mrs. Belinda Bender was wonderful to work with! She went above and beyond to get us into our 2022 Telluride! We would highly recommend using them! It was so super easy and fast! Go see Mrs Belinda if you ever need to purchase a new vehicle!

Jo
Review β„–11

Great team. No pressure sales. Well orchestrated team with purchase process from sales to finance to detail shop! Shout out to Mac for my KIA Seltos. If you need a vehicle- go find Mac!

Mi
Review β„–12

Listen people, If Yall are tired of being treated like You just dont matter by other dealerships and the all day hastle of trying to get in and out in a timely manner then Laurel Ford is the place to go. I came in looking for a car and was met by a very kind Sales Consultant named Dr. JOHN HARPER and let me tell you He made sure that I got what I needed without all of the jumping through hoops that I had been through in the past. IN 35 MINUTES I WAS APPROVED FOR A CAR and in a little over an hour I had done all of the paper work so 1hr and 30 minutes after I got there I was Driving away in a BRAND NEW CAR. Thanks Laurel Ford and Dr. John Harper for making a most pleasant visit to a car dealership that I EVER HAD.

Ji
Review β„–13

Belinda Bender thank you for getting us in the 2022 telluride very pleased with your knowledge and professionalism. You made the process painless and quick.

St
Review β„–14

Belinda Bender was very polite and courteous to my mother today. She was able to help her purchase a 2021 Kia Forte at Laurel Ford Kia and I highly recommend her if you are looking to purchase a car.

Ed
Review β„–15

My first purchase @ Laurel Ford with Ms. Belinda Bender was a pleasant experience. Ms. Belinda was both patient and helpful, she walked us step by step through the experience.

No
Review β„–16

Belinda Bender at Laurel Ford Kia was a incredible sales person. Pleasant to deal with. Worked hard to get my deal done. I would and will recommend Belinda again and Laurel Ford Kia.

Ty
Review β„–17

Mrs. Belinda is one of the greatest, helped us get in our Telluride with no issues. Recommended 110%

Sa
Review β„–18

Belinda, Antaeus helped us pick out a new Ford EcoSport for our son. They were extremely nice and helpful. They really went the extra mile for us. I’m going to recommend to friends and family.

Ka
Review β„–19

Belinda Bender helped me so much! She was nice and professional and helped me get my first vehicle! Thank you so much!

Ja
Review β„–20

Me Balenda Bender and I had a great experience.

jo
Review β„–21

Ms. Belinda bender is the hardest working, Dedicated Car salesperson Ive ever dealt with. She has made sure all my needs are met, its been the easiest most wonderful experience. I would recommend her over any other sells person at any other dealership.Thank you your fanJoshua Caldwell

Ro
Review β„–22

Ms Belinda took very good care of me at Kia Ford Laurel. She is the greatest So go n see her she has the best deals. Kia Ford Laurel πŸ‘πŸ½

Am
Review β„–23

I went here because my truck had a recall on it. When I made the appointment, they told me 30 minutes to one hour. It took 45 minutes so that was good. The waiting room and bathrooms are very nice and clean. The workers were all friendly to us. I would recommend.

ja
Review β„–24

Laurel Ford/Kia fantastic place to deal with and Belinda bender was great will recommend!

ja
Review β„–25

My experience with Belinda Bender with Kia of Laurel was awesome. We drove over 2 hrs to do business with her and it was a first class experience. Thank you Belinda

Di
Review β„–26

My salesman Belinda Bender helped me so much. She was very polite and patient with me, she answered all the questions I had for her. Belinda picked the car out that I purchased and I am in LOVE!!! Highly recommend you won’t be disappointed.. Thanks Kia of Laurel!!!

Sh
Review β„–27

Laurel Ford Kia, Mrs Belinda Bender she was very helpful helping me get in a car today if yall need a car go see her shes very sweet...

Ch
Review β„–28

Belinda is the best sales person I have ever dealt with my first experience was great if you want or need a vehicle go see Belinda at Laurel Ford Kia Thanks to Bobby

Ke
Review β„–29

Ms. Belinda was wonderful with my daughter buying her 1st car for her 16th birthday.

Sh
Review β„–30

Belinda put us in a nice new Kia Soul 2021. Our payments are what we can afford and reasonable. When she tells you that she can help you, believe it. Thank you.

Wi
Review β„–31

Belinda Bender at laurel Ford and Kia is the best. Y’all go see her!

SH
Review β„–32

Belinda was so helpful. Professional, kind. Service was top notch.

Ty
Review β„–33

My name is Tyler smith I just purchased the 2022 telluride kia from laurel Ford kia mrs Belinda bender was the best salesperson best experience buying a vehicle would highly recommend

Co
Review β„–34

Belinda was my sales person at Laurel Ford Kia. She did everything great to get me in a vehicle.

Mi
Review β„–35

Belinda Bender at Laurel Ford Kia is the best saleswoman on the planet!! She was a great help when it came to purchasing my truck. Thank you so much!!

Ca
Review β„–36

Belinda Bender was an awesome associate! She worked directly with us and treated us with excellent customer service! Buy from Laurel Kia!

La
Review β„–37

My experience with Belinda Bender @ Laurel Ford was Great !!! Very friendly helpful n more importantly, she had patience.

Gl
Review β„–38

Belinda&Mike at Kia of Laurel was very good sales people:they were not pushy and I like that in a salesperson!

An
Review β„–39

Belinda Bender was my sales consultant and I was very pleased with her work. I will recommend customers to her.

Mi
Review β„–40

Yeah, not a good place for service. Marked difference between service with KIA (simple stuff) and the Ford dealerships even thought theyre owned by the same person. They actually wanted to hang on to your vehicle for 5 days to get one hour worth of service time done! Who schedules like that? Called and left message to have GM contact us...no go. Got the part in, took the car in, its not fixed. When we complained, they shut us down. Our vehicle was not fixed. They seem to not care. Hope they see this or someone who cares sees this. Were not even going to try to get our nearly $400 back. Seems like wed be talking to the wall. They have my name, they know my number. Still not sure if its a rogue lower level employee or a top down issue. Im guessing a top down issue. When we shared our experience with friends in the area they had the same experience.

Wh
Review β„–41

Had an amazing experience with laurel Ford with ms Belinda on getting my very first new car as a Kia I definitely recommend using them

Fr
Review β„–42

Belinda Bender were Im excellent salesperson and I would highly recommend her to another customer

Ca
Review β„–43

Belinda Bender I Cathy Norsworthy was here at LaurelFord for car services ms Belinda approached me with a nice warm personality sold me my 2022 Kia K 5 I am very greatfull

jm
Review β„–44

I worked with Belinda. She was very friendly and helpful. We had instant rapport. It was a very fun and pleasant experience.

Ka
Review β„–45

I had a great experience with Belinda Bender at Laurel Ford, Kia of Laurel..she did awesome.at showing us the car and meeting all our needs to make the sale. Im one happy wife and mom today!!!!! Thankyou Belinda it was a blessing working with you.

Da
Review β„–46

Im buying my first car today, Miss Belinda Bender from laurel kia was my sales woman. She done a good job working with us today showing us the vehicle. she was friendly and respectful and Id recommend her to anyone looking to buy a vehicle at laurel kia.

Ty
Review β„–47

Belinda of Laurel Kia was super helpful while my husband and I was looking for a car! She got my family not one but TWO cars!! She listened to both my husband and I. I highly recommend her!

Ki
Review β„–48

Belinda Bender was outstanding, very professional, and willing to help in anyway possible! So thankful we could purchase a vehicle from her!

Ti
Review β„–49

We went to Kia of laurel and had the absolute best sales lady mrs. Belinda she was very helpful and helped us get the ride we wanted ❀️

Tr
Review β„–50

My experience with Belinda was great..She was very polite and helpful..I would recommend her for anyone whos looking to purchase a vehicle

Mi
Review β„–51

Ms. Belinda at laurel ford Kia did an excellent job helping us purchase our first Kia Sorento. Highly recommend her and the dealership

Be
Review β„–52

Hey everyone Belinda Bender who works at Laurel Kia Ford in laurel, ms took good care ofMe and she will do the same for anybody and I recommend anyone to come talk to her for a car

Al
Review β„–53

My name is Aletria I was very pleased with Ms Belinda bender On helping me get my 2019 Kia Optima she was very helpful and nice . I would recommend anyone to her !

Sh
Review β„–54

Mrs Belinda was so helpful here at Laurel Ford / KIA getting into the car of my choice . She went above and beyond making sure I was satisfied with my purchase .

Ja
Review β„–55

My experience at laurel kia was great ! My car salesman Belinda was really friendly & helpful.

NA
Review β„–56

Belinda was amazing with Laurel Ford Kia. I couldn’t be more pleased

Ma
Review β„–57

Belinda was my sales person at Laurel Ford Kia she is very personable and a great sales person

Su
Review β„–58

I would like to thank my sales consultant Belinda Bender at Laurel Ford kia for helping me get approved for my 2021 Kia K5 GT line...She treated me very nice and she took her time explaining every detail....I absolutely love my new baby...Thank you so very much Belinda..I highly recommend this dealership..πŸ₯°πŸ˜β˜Ί

Su
Review β„–59

Mrs.Belinda worked with us and got us a good deal on our new Kia Forte I would recommend going there

Te
Review β„–60

I Maria Lopez recommend the one and only Belinda Bender at Kia Ford of Laurel MS !! Gotta check out homegirl she will hook u up fr fr, polite n funny, come down n see her today ASAP for a new or used car whoop whoop !!πŸ™Œ

St
Review β„–61

Miss Belinda here at Laurel Ford Kia helped us purchase our first brand new Kia Sorrento 2021 highly recommend her and this dealership to all the family and friends thank you so much Belinda and the Kia team

Ro
Review β„–62

Just moved into the area, had a small problem and they took care of me like family. This is my new Ford dealership.

li
Review β„–63

Mrs. Belinda went above & beyond to get me and my boyfriend in our brand new Kia Sorento ! 10/10 recommend asking for her

Ch
Review β„–64

Belinda Bender @ laurel Ford & Kia did everything in her power to make us happy and sell us the vehicle we were looking for. Ty

Fr
Review β„–65

I do NOT recommend Laurel Ford to anyone!!! The first time I dealt with Laurel Ford was when I had previously been in to purchase an Explorer for my wife. They ran my credit and told me I wasn’t approved even though I had just purchased a new Jeep Grand Cherokee. Against my better judgment I went in for a second attempt on inquiring about a new Ford truck. I asked to see the numbers upfront to see if they would be willing to work with me this go around. I talked to a sales guy named Marcus and clearly stated I did not want my credit ran until I saw all the figures. As I’m sitting in front of him, they ran my credit and when I confronted him, he stated β€œhe needed to sell cars and had to do what he had to do”. I confronted the GM and they some what resolved the situation by giving me a maintenance plan for my current truck. Fast forward to 2 weeks ago. I went in to get my oil changed on my truck and walked around to look at a new truck. I asked to see the numbers and how much I would get for my truck and instead, they ran my credit again with out my approval!!! Their excuse this time was β€œthey were to many people on the queue and clicked the wrong one”, I was the only person there!!! I talked to the GM and all he said was β€œwhat do you want me to do about it?” It’s been 2 weeks and I haven’t even received an apology or anything. DO NOT DO ANY BUSINESS WITH THEM!!!

Tr
Review β„–66

Blends Bender at Laurel Ford Kia was my sales person of a Lincoln MKC. She was a good sales person.

Re
Review β„–67

Love this place!!! Alonzo and Bobby are the absolute best!!!

Mi
Review β„–68

Ms. Belinda help me get my first at laurel ford kia.

Ru
Review β„–69

Nice people

Ji
Review β„–70

Good customer service. It took a long time, like 6 hours for the car to be repaired on a simple fix, but they were short handed. We live an hour away, so they gave us a car to use. We ate and enjoyed our day out shopping. It was a tiring wait, but all turned out well. Nice folks.

ll
Review β„–71

Probably the worst overall buying experience ever. Lies and no effort to even make ot right for the customer. Drive the extra distance to another dealership. From the manager down to the salesman. This place has become a joke because they truly dont care about the customer anymore.

Al
Review β„–72

Everyone was great! My salesman Alonzo was so helpful and friendly. Katie in finance was great also. Everyone there gave me a warm welcome and they go the extra mile to help you and take care of you. I would recommend them to anyone looking for a vehicle.

Ma
Review β„–73

Rude, tried to get pricing on a sunroof glass replacement and was quoted over a grand. Then got hung up on when I said I would do it myself and asked for the cost of the glass.

Ha
Review β„–74

Alonzo Brown is the best dealer there

Sh
Review β„–75

I dont usually leave bad reviews about anyone but I had a bad experience here.

D
Review β„–76

Great service, easiest and fastest car I have ever bought. Went in around 2 looked at some vehicles . Picked a car out and was driving home in my new car by 4pm . Best dealership time Ive ever had . I usually hate buying at the dealership. But, this was fun and easy . I will go back to them when I need to buy another car .

Da
Review β„–77

Got my truck fixed and got to sit in a new GT350 Mustang.

Li
Review β„–78

My Belinda here at laurel ford was a great sales person she is great

Ga
Review β„–79

Nice folks, Great selection of Fords and Lincolns....

Ni
Review β„–80

I don’t know if I can make this clear enough. DO NOT BUY A CAR FROM THIS GROUP OF THEIFS. I’ve bought a car from them, and so have other people I know. The sales people are okay, but the finance department and managers are crooks. They are so shady in their business. Driving to Hattiesburg to purchase a car is 100% worth it. This place is a scam.

Ch
Review β„–81

I came in to Laurel Ford Quick Lube to get an oil change and tires rotation. My experience with This dealership in the past has been good as my dealings were with Sam. This time my only interface was with the lady in the Quick Lube reception area. It was almost 45 minutes later that I realized my vehicle had not even been taken from the drive in bay. I deleted the tire rotation and it still took 1 hr 15 minutes. I hunted the service manager and couldn’t find him. I then went to see Sam and he got things to hopping. If you want good customer service, see Sam!!!!

Ke
Review β„–82

I bought a new 2020 Aviator, had an issue with one key fob missing, the service and sales departments got my issue resolved in a timely manner and were super nice to deal with. I would say this is a very good dealership to do business with.

Le
Review β„–83

The staff at Laurel Ford are second to none! They were knowledgeable, friendly, and efficient. This was the easiest car buying experience I’ve ever had. Special thanks to Bobby Herron (manager), Alonzo Brown (salesman), and Lawrence Jones (financier) for how incredibly competent and effective they are at making car purchases a great experience at Laurel Ford. If you’re in the market for a car, you should DEFINITELY go to Laurel Ford!!!!

Cl
Review β„–84

KIA service center was friendly and accommodating while we shared their offices.

Br
Review β„–85

This dealership is the absolute worst! We called on a vehicle to confirm they still had it and that it was for sale!! My husband drive AN HOUR to test drive and purchase this vehicle!! When they went to get the keys he was informed that the vehicle had sold TWO WEEKS AGO!!! How does this simply get over looked? How does a company NOT know that a vehicle has been sold for two entire weeks?! Then proceeded to try and sell us brand new vehicles as if what they’d just done was no big deal.. No apology what so ever!

Be
Review β„–86

Ive never had my current car serviced anywhere else. The staff is always friendly and the service is quick and thorough. They go out of their way to accommodate my needs! Love this dealership.

Da
Review β„–87

Very helpful and friendly

Ta
Review β„–88

Sorry service, made promises at sale that they did not hold up to. Do yourself a favor and go to Hattiesburg if u want a ford

Ty
Review β„–89

This place is absolutely ridiculous! Service department is ridiculously slow. The service rep, Sam, is incredibly rude. If you would like to experience a horrible service experience this is place for you. Make sure to ask for Sam he is a real first class punk. Also, make sure to take note of the clerk playing her phone, but don’t worry once she gets done texting she will help you. Thanks Laurel Ford for an awesome experience. I will make sure I’ll never come back.

LA
Review β„–90

Had to get some recall done on my pick up. Everyone seems helpful. Good area to wait in. Free WiFi

Be
Review β„–91

Courtesy Ford is exactly as is stated. (Whats in a name)? Courtesy!! Upon entering a pleasant atmosphere was immediately felt and very welcoming in itself. I was immediately greeted with a warm welcome by a Great and Knowledgeable Sales Associate Mack, who really listened. My interactions and dealings with other Associates at Courtesy was nothing less than great with courteous customer care and service from each and everyone. Oh! Lets not forget, with great Donuts and coffee too!

Ri
Review β„–92

They must be paying people for good reviews, they lied to my husband and I about the trade in told us 11,000 then and put 8,000 on paperwork, then upped the list price 1,500, kept us for 4 hrs, we stupidly trusted them signed all the paperwork and realized all I have listed after the deal was done. I wrote to the owner and got a letter from a lawyer! I have a recording of the manager admitting they lied. Then the paint is coming off and trying to get the service department to fix it, all were getting is a run around, they couldnt care less, say they will call us and dont. Horrible place! My previous car was purchased at Petro and as soon as we can we will go back to them, better service, no lies, and seem to care about making the customer happy.

Al
Review β„–93

An outstanding sales experience. Alonzo was friendly, knowledgeable, and professional. He and other staff were very accommodating during the whole process. The financial team and introduction to the service team was great. This is my third purchase from this company, but not my last.

My
Review β„–94

Love the sales team and still love my Ford Fusion. Service dept is helpful.

St
Review β„–95

Awful experience here. If you need a Ford, drive on over to Woolwine in Collins.

Br
Review β„–96

They busted my oil pan and tried to cover it up with JB weld, the car went in for water pump and came out leaking oil. When I confronted the mechanic he said it was already like that and it wasnt covered! So I then told them to buy my another oil pan and install it because I knew if I tried to put it on myself the warranty for water pump would be voided. So I wouldnt deal with them again in the service dept

Qu
Review β„–97

This is the only place I would go when in search for a car or service. The employees are very nice and you can tell they really want to help. The mechanics do a free check on your car every time you get service or a oil change. The awards card saves you a lot of money as well. I am happy with their service every time I go.

Th
Review β„–98

Never seem to have the Ford parts that i need. But they are real quick on trying to sell you a car. More sales than service.

Ho
Review β„–99

The staff is always friendly and the service is fast. I always enjoy my visit to Kia and I have never had any problems. Thank you all for commendable services.

Ma
Review β„–100

I went to trade my car in here and got a good trade in price for it. The car I wanted was one that had just been traded in so I bought it without being able to really β€œlook” at it but we agreed on the fact that if anything needed to be done to it they would do it. This is where I failed at I love my car but when they β€œcleaned” it out they did not clean the old owners paperwork out this car had just been wrecked I didn’t know that and wouldn’t had if they would had cleaned it out so when I not kindly went to ask about this I pointed out my backup camra was not clear. I’m paying a lot of money for this car use I can look back while backing and still do but this was something I was paying for I want it. THREE weeks ago Sam called me from parts said my stuff was in alone with my new key since the one they let me leave with IS TAPPED TOGETHER I have made appointments twice for them to pick my car up from work I only work in Ellisville to get my stuff put on never have a seen them OR got a call telling me why they didn’t come. When I called for three days wanting to talk to someone two people was going to call me back (my salesman and the manager) nothing no calls back like always. NEVER will I buy another car from here or send anyone once they get paid they no longer care about you at all your history for them.

Information
81 Photos
100 Comments
3.7 Rating
  • Address:2018 MS-15, Laurel, MS 39440, United States
  • Site:https://laurelfordinc.com/
  • Phone:+1 601-649-4511
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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