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SEPHORA inside JCPenney
5300 San Dario Ave, Laredo, TX 78041, United States
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SEPHORA inside JCPenney
Comments
Re
Review №1

Great service, friendly and knowledgeable staff.

Pe
Review №2

Many products and brands to choose from. Customers earn rewards and points with purchases. Staff is friendly and helpful. A bit on the pricey side, but worth it for the most part.

Mo
Review №3

Great attention from staff and an awesome array of name brand products. Great specials and I even got a chance to choose a small courtesy birthday gift😃

Ir
Review №4

Always good customer service. Knowledgeable staff. Very attentive, very sweet. Store is usually very well stocked. I love that I can look around without feeling as if I’m being bullied by pushy sales ladies. Great management.

Je
Review №5

One of my favorite things to buy is foundation and I probably have four or five in my collection. Ive tried finding a nice foundation here more than a couple times but they would always match me to a yellow undertone foundation when I have rosy undertones...which I didnt find out till later on at another store. When you ask for help theyll try to push something you didnt ask for or pretend they didnt see you. Basically its either they ignore you even exist or they ask you if you need help every 5 seconds. Its been awhile since Ive gone but the last time I went I had four or five items in my hand that I didnt mind carrying because they werent heavy. Then this sales lady kept asking me if I wanted to carry them in a bag. After telling her no a couple times I got annoyed and I left the stuff I was going to buy at Sephora and decided to order it online instead. Id rather wait to get a package then have to deal with people that dont listen

Sh
Review №6

I wish I could walk in and not feel like I’m being judged! Half the girls in there have no idea what they’re doing. I’d rather they take the time and hire actual professionals than girls who are snobby and who don’t even care.

Gl
Review №7

Awesome

De
Review №8

Young lady who did my make-up was really helpful and great at what she did, but hated that I had gone 2 weeks earlier asking for Fenty foundation which was out of stock. I was told that when I came in for my make-up it was gonna be in-stock and it still wasnt. I was told I can order it online at the register and I did... got home to receive my order confirmation through email and the lady ordered me the wrong shade after both the lady who did my make-up and I told her the shade number. So I called JCPenney customer service and told me they could no longer cancel the order. You can only believe how mad I am to have to wait over a month to get the make-up I want.Horrible experience for a make-up lover.

al
Review №9

They have amazing makeup, beauty products,and brushes. Their customer service is great and fast.

Ga
Review №10

Always out of stock for lancome foundation. Staff is ok. I always get walked past by when i have questions.

Ma
Review №11

Horrible customer service literally the girl ignore me when I wanted to ask her, so I went with another girl and she made faces at me .Like come on girl you should be sweet and caring to help out 🤦🏻‍♀️

As
Review №12

Every time i go into this store I feel welcomed! Anything I need they have in stock as well, I cant beat that!

Za
Review №13

Best Sephora and BEST customer service EVER!

An
Review №14

Great customer service! They are so helpful!

Le
Review №15

Love it

al
Review №16

Service was horrible, they ignored me after asking for help and decided to attend other customers.

Ci
Review №17

Nope. Never going back there again

Mr
Review №18

Worst customer service EVER!!

Fa
Review №19

I really did not touch the person who could help me, or was not trained orHe was very unkind 😠

Gu
Review №20

Very attentive staff

Ma
Review №21

It was great for me, they had a lot of discount

Pa
Review №22

They have a good service, the employees are very helpful, they have variety in their products and they give you rewards for each purchase 😍

Al
Review №23

Excellent cosmetics

Information
6 Photos
23 Comments
4.3 Rating
  • Address:5300 San Dario Ave, Laredo, TX 78041, United States
  • Site:https://sephora.com/happening/stores/laredo-jcpenney-at-mall-del-norte-shopping-center
  • Phone:+1 956-718-9961
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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