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Guaranteed Motor Cars
18024 Torrence Ave, Lansing, IL 60438, United States
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Guaranteed Motor Cars
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Is
Review №1

Great place with great inventory! As a first time buyer, I can say that this place made it really easy, my salesman Jose and finance manger Tony did a great job showing me options that fit my budget and getting my approval for financing. I did not have credit but I was able to put money down and get financed, and the car was better than I expected. Low miles, with an extended warranty and a payment that fit my budget, and the VW is super nice, I didnt know they were this nice! If you are a new buyer or just looking, Guaranteed Motor Cars is a great place to go, friendly, family owned car lot with great options and good people to work with!

Ro
Review №2

My Wife and I purchased a vehicle from this place and a week later, the check engine light comes on. We were told the catalytic converter was replaced. A few days later, the check engine light comes on again we take it back and they assure that the issue has been resolved. A week later the light comes on again and this time I take it to an auto store to get scan it for codes. It gives the code P0420 for a faulty Catalytic converter. I had to take the vehicle in 3 more times for the exact same thing!! This is not a reputable dealership!! They are not honest in their dealings. Please dont go here at all!!

De
Review №3

I wanna give big props to this company. They helped me out. Friendly and respectful. Helpful most of all. The best experience ever. Big shout out to Jose and Tony for making it happen for me ❤️❤️

Mr
Review №4

SCAM! SCAM!! SCAM!!!DECEITFULPlease buyers whenever you go to buy a car, always ask for the CARFAX report of the car you’re buying. It will show you the original mileage on the car. And read the report carefully. You can also obtain a copy of CARFAX report by yourself, just google carfax and put the vin number of the car. Unfortunately they like to tamper with the odometer. A car with very high mileage will change to low mileage. Very deceitful. IT ACTUALLY HAPPENED TO ME. They are big liars. STAY AWAY AND BE CAREFUL

Ch
Review №5

Staff was amazing! They were very helpful!! They were able to get me a car right before my birthday! I would highly recommend.

Er
Review №6

My girlfriend purchased a BMW at this location it was a 2017, as soon as we got off their lot the cars check engine light illuminated coming back with 9 engine codes! The sales manager at the Torrence Location named Tony was very polite at first told us about his wife and children, Tony actually became too friendly and felt like he could be very disrespectful not only to us but to his wife and children as well by asking my girlfriend out to dinner. Safe to say Tony is very unprofessional and has been reported to the better business bureau! It’s a global pandemic right now can’t a man just do his job and not harass others! This man has a lot of personal information on many ladies out there I can only imagine the things Tony has asked for so young ladies can get “approved” at guaranteed motors.

La
Review №7

I got my dream car with no hassle! Great cars on the lot. The people are so kind and will try to help you in any way possible!

C
Review №8

My buying experience and Audi A4 AllroadWas better than I expected. I am a happyCustomer and you will be also.Thank you to Dave & Nick .Chris G.Clayton, Mo. 63105

Ja
Review №9

The guy that sold me my car was great. My dad asked most of the questions. He was polite & let us test drive of course. He stayed true to the price offered. I’d highly recommend if looking to purchase or finance something!!

Da
Review №10

When I say them guys awesome. lil Mike a great salesman!! And tony you’re such a great person in the car business!! Which you fellas nothing but the best and appreciate my 2020 optima!!!

Ve
Review №11

Thanks to jose and tony, i left with a more reliable vehicle. Up to date suv with low miles and at a good price. Tony worked his magic and got me at a low low finance rate of 10 percent. Im very thankful and loving my new purchase.

Ed
Review №12

Great customer service very professional I would recommend others to check out there dealership

Ch
Review №13

Tony is a life saver!

Ta
Review №14

I had to take my truck here for repairs and the staff is very nice and professional. They are patient with my many many questions. They work with me on little things and never talk down to me when Im inquiring about anything. I would definitely recommend them to people I know.

Ru
Review №15

What a great experience thanks to the Rep Javier that took care of me he was very helpful everything went smooth and I came out of there with a great car. I didnt expect to able to get approved for the car I wanted. But thanks to them i got the car of my dreams. 5 star ⭐️ for service I Really recommend Guaranteed Motor Cars..

Na
Review №16

Tony runs an honest business. I recently bought a BMW from here and ran into some complications with repairs that needed to be made. Tony worked with me through the whole process and was very fair in making sure everything was addressed appropriately. I would definitely buy another car from Tony as I know that he does the right thing and knows how to run a customer focused business.

Da
Review №17

Great place! I’m satisfied with my purchase I fell In love with my new Nissan Rogue from here, finally had the opportunity to trade in my old car. They made it happen. I would recommend Guaranteed to anyone.

Ty
Review №18

They really make a customer feel right at home and comfortable. So grateful for the great service and quality of the vehicles they have in inventory. I bought a car here in June and because I was so satisfied with the service and vehicle, I purchased my second one here too.. Definitely recommend them.

Ni
Review №19

My experience with Guaranteed Motor Cars was very professional and very knowledgeable. They worked with me to help ensure I received the car of my desire.They gave me a reasonable trade offer. I was on the hunt for this vehicle for the past 3 months, I came across the Gla 250 by these guys. I am most appreciated of their service. They went above and beyond of my expectations. I am highly grateful and they will be referred to many. Thank you

Ha
Review №20

Honesty and transparency go a long way, and these guys have it. I got the Volkswagen that I was looking for and a great warranty on top of that. You definitely should check them out when you are in market for a car. Thank you again!

Br
Review №21

I really enjoyed my experience. I found the car I wanted for the price I wanted. What everyone should understand is that this is a car dealership and they want to sell cars. Go in there with information and questions. Do not hold back or be shy. They will work with you if you work with them. They have great customer service and have a desire to build a good reputation.

Ms
Review №22

This is a car dealership that is quick to respond, they listen, and they work with you! I loved the no pressure attitude! I’ve never found car shopping enjoyable but this dealership made the process enjoyable. I would recommend Guaranteed Motor Cars! Thank you!!

Ke
Review №23

Purchased my SRX from here. Glad I did the whole process was simple I walked in had all the documents needed ready. Very quick and hassle free. Nice vehicles on there lot.

Mi
Review №24

Love my Altima that I bought from here! They are honest and very professional. I don’t have the greatest credit, but they were able to find a car, in my price range for the monthly payment I can afford. Great experience!

Mo
Review №25

The staff at Guaranteed Motor Cars in Lansing,Il was great when I purchased my 2017 Cadillac ATS from them. Very helpful and friendly. Great experience!!

De
Review №26

Great cars!!! Many different options, trucks, suvs, or cars!! Very easy people to work with. Mike Reed is an excellent salesman and Tony gives you the best deal.

Ms
Review №27

Best place to buy a reliable used vehicle, I bought my Infiniti truck from here they gave me a better payment than I was looking for and we love our new family suv. Mike was awesome. Thank you guys at Guaranteed.

As
Review №28

Just got a 2016 ford fusion this past weekend from the highland Indiana location and they were amazing. If you are ever in there ask for Ahmad. He is the best. I would recommend this place to everyone. Thanks for doing a great job

Ch
Review №29

Great buying experience! Buy a car from Mike Reed he is the best go see him!!!

Ca
Review №30

This place by far goes above and beyond for their customers. From the moment I made initial contact with them they were great. They actually cared about our purchase and our interests more than just trying to sell a car. He was professional and attentive. He did everything possible to make us feel welcome. The manager that day and his service was exceptional. He took the time to answer all of our questions and actually worked to get us a lower rate. Best of all this place is hassle free and truly has their customers interests in mind. They are doing more than selling cars they are building relationships and I haven’t found that anywhere else. Thanks Guaranteed

Mo
Review №31

All the workers here were great. They replaced a part on the truck while we were there, found us the best rate, and ordered us dinner while we were waiting. We drive home with a new used truck that night.

Ke
Review №32

I had a very good experience at Guaranteed motors.. they took very good care of me.. Very good customer service. Mike and Tony took care of me.. I was very satified with my vehicle..

ju
Review №33

Over the weekend I went to check out some vehicles, I came across these guys. I noticed they had 2 locations. I Checked out all there inventory at both there locations. Everybody there was friendly. They have some really nice cars, will defiantly do business with these guys once Im ready to purchase my next vehicle.

Fa
Review №34

Great deals on some really nice cars, all in great shape. No bulls**t at this place. The workers were honest, they actually work WITH their customers instead of trying to get over on them. I bought my 2010 Jeep Wrangler from them and it was the best experience i ever had buying a car. They helped me get financed easily so fast. Id give them 10 stars if I could!

Ed
Review №35

Love me new Chevy Colorado Great place. Very good people to do business with.

An
Review №36

Tony was definitely professional and worked very hard to ensure I had the right car, financing, and monthly payments within my range. He and Mike were very personable. I truly appreciate them and would refer them to anyone. This was one of the most positive experiences Ive had in quite some time. Thanks guys!!

LR
Review №37

32 Gang Tunchee, Excellent Service

Ri
Review №38

Very very good service and good deals on there vehicles i would recomend anyone to get there next vehicle from here

I
Review №39

They are really fair and good. Help me get a nice car at a nice price. Let go me with half down payment. I have a business and they let me go with limited docs. Very nice people. Tony and Moe . Thank you

ti
Review №40

They got me approved, I walked in knowing i had challenged credit. These guys really made it happen. Thank you again guaranteed motor cars

Me
Review №41

We had a good experience Mike and Nick were very polite help us to find the car we needed. We didnt have to wait for hours like in other dealers. If looking for a car this is the great place.

Al
Review №42

They’re nice and friendly....well some of them. But after leaving the lot with a car, 3 months later my car died and would not start back up. I called the dealership and I spoke to Mike and told him that I need my car tow to them and he stated to me that they have no tow truck. I asked, how am I suppose to bring a dead car to the dealership. He then said “Well, you going have to figure out a way to bring the car yourself”. Wow! Okay! Thank god my car insurance cover tows. I had the car towed to the dealership and “luckily” I have a warranty on my car(and the dealership claim that I have a “really” good warranty). But, 2 weeks later after my car have been towed and been on the dealership property, they have not begin working on my car yet saying they need to know if the warranty going to cover it or not...if not then it’s looking to be about $3,000 I would have to come out of pocket!!! So now, it been about a month and I have no car, the dealership refusing to give me a another car for exchange and I still got to pay the finance company for the car note even though I don’t have it nor can I use it. Just make sure you pick out a good car and just don’t let them shove any type of car down your throat or you may just wind up in a similar situation like this.

Mo
Review №43

Great Cars and good deals. They gave me a great deal on the pick up I purchased from here and they gave me a good monthly payment.

Ch
Review №44

Thank you guys for the awesome experience. Great people to do business with.

Ch
Review №45

Excellent experience. David was awesome. He gave me the best deal ever. Id recommend this dealership to anyone in the market for a vehicle. Beautiful cars with a wide variety.

al
Review №46

Davis and his crew go above and beyond to make your car purchase as pleasant as possible. They treat their customers with the highest level of respect . Exceptional quality vehicles, and best of all their continuous follow up .

Da
Review №47

My daughter had a dream and a budget. She searched nationwide for the car she wanted. She found it at Guaranteed Motor Cars. We live in Georgia, so it was no easy task but the crew here went above and beyond to make it work for us. They made us feel comfortable buying a car sight unseen. Very stressful for us! Thanks again!

En
Review №48

I just purchased a 2015 Camaro Extremely satisfied with the rate I received from them and also not to mention the polite and the no pressure sales. All efforts are made to give you a deal on the car of your choice.I would highly recommend the Guaranteed Motor Cars

Ra
Review №49

DO NOT BUY ANYTHING FROM THIS DEALERSHIP! They proven to be liars, create false records, stealing money for services they did not render. They CANNOT be trusted. If you bought something from them, check documentation. If you bought GAP coverage or warranties, check to ensure it’s accurate.Do not buy here! RUN AWAY!

Ju
Review №50

They have awesome cars and great service. I would highly recommend them to everyone.Guaranteed Motors is guaranteed to too leave you smiling.

br
Review №51

Great service and helped me get the car I wanted that day

Ma
Review №52

I had a wonderful experience with James Adams(car salesman). He said what he was gonna do and did exactly what he said. Thats rate in the car business, so i recommend James Adams and Guaranteed Motors!!

Ba
Review №53

Have never purchased a car and got in and out so fast!!!! Joseph Rocks. They work hard for you to drive out their lot with a car. Their service is awesome. recommend anyone needing a car to go to guaranteed first, they treat you like family. The only place from here on that I will go to find a car. Thank You guys for your hard work and service.XOXOXO

Jo
Review №54

Great Staff, Great Prices!! Nice Cars!!

Im
Review №55

GREAT! customer service. Went in with my old car and left with a 2013 Nissan Altima with low miles SAME DAY $0 DOWN!! HIGHLY RECOMMEND THIS PLACE!

Ed
Review №56

Recently bought a BMW been having alot of problems with it but Tony and the guys here keep taking it back in to figure it out the car might have problems but they are doing there best to make it right

Al
Review №57

Very nice cars and good deals.

Ca
Review №58

This is the place to be! Great cars, great service, great people!!!!!! James and Tony are the best. When everybody else said no, these guys did what others said was impossible. Now Im driving away in my new Dodge Journey!!!! Come see these guys.

sh
Review №59

Best car buying experience.

Pa
Review №60

I had the pleasure of purchasing my dream car from J. The whole staff was professional and awesome. They helped me get the price I wanted and made my purchase experience an unforgettable one!

Ma
Review №61

This motor vehicle place was the best. Worked with what we had, fair pricing, & had stsactly what we desired and more. Workers were friendly and all. Highly recommend this place.

Em
Review №62

I want to thank everyone most especially tony and moe that give me a powerful service today.i give 5 star to them for the good job they did to me today.a very big thanks to this company and God will continue bring customer to you guys.

er
Review №63

Great company! Mike and Tony worked with me and made sure I had a smooth experience and they made sure I drove off in a car that same day!

AR
Review №64

I went to the dealership was attended by salesman Marcos Cuervo was very polite and very professional. Made my buying experience easy and nice. Love my car. Thanks

Re
Review №65

My name is Lorenzo I live in North Dakota I normally dont do this, But as a satisfied customer theres no other way to express how satisfy I am with my recent car purchase from Guaranteed Motor Cars other than whole heartedly making everyone know how trustworthy and transparent they are ...I saw my dream vehicle on their site so I contacted them I was asked to fill up the online application form which I did...I personally have one of the worst credit history yet they assure me of getting approve and sure I did and am enjoying the newest member of my family now...one of the things that really got me composing these few words of appreciation is the fact that I didnt have to travel to Lansing, Ilinous to test drive or pick my car up..they assured me of having it shipped to me when all of the papers work were completed, and the gladly shipped it to me without charging me a dime ...so am enjoying my 2010 Range Rover Sport and if u are truly looking for a car to buy or finance than look no further cause Guaranteed motor cars is a solution looking for problems...

Ti
Review №66

Cool people there with nice cars Marco and Tony helped a lot. Nice dealership.

C
Review №67

The got me preapproved and had the car ready when I got there. This was our second car we bought from them. They stand behind their word and provide great service! We will be sending other people from Michigan as well. Thank you for everything David!!

Je
Review №68

Best customer service all around! They make the shopping experience smooth and easy. Only dealership I would do business with.

Ro
Review №69

Very Professional and helpful.quality vehicles, very happy with my Chevy Traversehope to do business with them in the near future!

Hy
Review №70

Everyone is very helpfull. They work to get u in the car u want. Great buying experience

ke
Review №71

Great Customer Service gat a car on the first time they really work with you to make sure you have the best experience possible s/o To Marco C. for the car

Xa
Review №72

Dave and Jay are excellent car salesman if you need a car come see them they will get anyone approved.

Da
Review №73

Marcos, Mike, David and Tony is the deal! Great customer service come check him out he has good cars and great prices.

Lo
Review №74

Just bought a suv from here and great customer service and was great to our kids. Remy is great and Nick worked hard to get us on the rode. I suggest anyone to go check them out, they have very nice selection of cars and suvs. Thanks again Guaranteed Motor Cars.

Pr
Review №75

I work with David,great customer care services,friendly,sell good cars,in fact they are great people...give them a trial, you will be so happy for ever ..

Eb
Review №76

They are very nice and friendly and their cars are very neat,clean and affordable.They treat customers like an egg.

Ne
Review №77

Mo and Tony was excellent and help us get a good car.

te
Review №78

Awesome. They stuck around after closing hours to help me out. Paid off my current car and set me up with a newer SUV. Best deal around I’ve found.

Ro
Review №79

Purchased my first car here I loved it. Thank you Nick and Guaranteed Motor Cars

Fr
Review №80

I was in a situation where my car broke down unexpectedly. I was told about them, I needed a car right away cause my job is a 50 mile commute everyday. Not really having the money I wanted to have cause I knew I needed a car. They worked with me to get me in a 2018 that I could afford. I will tell everyone I know dont go anywhere else.

Ti
Review №81

Oil pan cracked and leaking badly. Salesman said it doesnt leak. Bad tires on everything I saw. Bad Master cylinder and wiper falling off one vehicle. That was enough for me to leave and never go back. BUYERS BEWARE!!!!!!!

Re
Review №82

Great service, Hassan, Tony and Nasser were pleasant, patient, always courteous and helpful.

Ci
Review №83

They work with my pay schedule and I ended up walking with a nice Honda Accord 2008 good condition 5 stars everybody should come here

Ju
Review №84

This place is great, they give great service, great deals,if your a fist time buyer this is the spot.!! Come in and see my boy James!!

An
Review №85

I Love Them! They’ll Work With You NO MATTER WHAT

Br
Review №86

First time buying a car and couldnt have felt more comfortable doing so working with Nick. Great guy, great place, and doesnt waste your time. If you are in the area and looking to buy a car start here.

Ka
Review №87

I, Deanndra Johnson and my daughters, had the best experience here with the help of Chris, Tony, Javier, Daniel, Jess, Moe, Lonnie, and Tommy in purchasing my car. Thank You ! Great Service !

To
Review №88

Ayee!!! This carlot is awesome...they have & keep a nice variety of cars & trucks ..they works wit many finance companies to make sure u get GUARANTEED deal....& also amazing staff & mechanics that works good & fast ...Tony the MANN💯

Es
Review №89

Very nice people there! They make sure to provide you with the best service!

Ga
Review №90

Mike and tony helped me out a ton and got me a great deal on a new car for my first time buying from a dealer and made the process super easy and fast thank you guys

Al
Review №91

Great customer service with Hassan with helping us get approved for a car. Thank You.!

An
Review №92

It was a horrible experience....where do I begin .....I decided to test Drive a 2015 Chrysler 200 and as soon as I made it down the street it broke down and ran out of gas....we decided to go with another vehicle and put an application in for financing and never received a call...in my opinion the place was so unprofessional.... I should have went with my first mind and left right after the car broke down......😡

Ir
Review №93

Mike was the best solution for my problems getting a car i advice everyone to ask for mike thank you mike for the great help.

ja
Review №94

I found James through Facebook and I explained my problems with getting a vehicle and he helped me get a reliable vehicle with fast service! Thanks!

Ar
Review №95

Marcos was extremely helpful 👏🏻👏🏻🙌🏻

Ro
Review №96

Nice costumer service and friendly

mi
Review №97

Excellent... Joseph was A 1

La
Review №98

Rami & Tony got me right and made sure i got what i was looking for i will be referring people to them

Jo
Review №99

You guys have to go here I just bought a 2015 Nissan Altima here last in 2016 now I just drove off in a brand new BMW 328i

Ha
Review №100

Great Atmosphere (:

Information
54 Photos
100 Comments
4.8 Rating
  • Address:18024 Torrence Ave, Lansing, IL 60438, United States
  • Site:http://guaranteedmotorcars.com/
  • Phone:+1 708-858-2172
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
  • Financial consultant
  • Motor vehicle dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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