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Off Road Central
1775 Columbia Ave, Lancaster, PA 17603, United States
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Off Road Central
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Review №1

If I could give them more stars I would! Barb and Pete are fantastic and they definitely earned every star! I couldnt be happier and I would highly recommend them for all off road needs! I will definitely be having them do more work for me and feel confident that the work was done correctly the first time! Thank you guys! Looks phenomenal! I also want to thank the ENTIRE crew at ORC! You ALL deserve the credit! Keep up the amazing work guys!

Bi
Review №2

OFC installed leveling struts, new tires, an aligned my truck in addition to the air bag system on the rear they installed a month or so ago. 5 stars doesnt do their customer service and attention to detail any justice! My truck looks and rides better than factory! Worth every penny!! If you need lift or leveling kit, tires, etc and dont call them first, youre making a mistake. Awesome job guys!! MERICA!!

Ji
Review №3

I must say I’ve had a lot of cars in my life but this is my first jeep. I found the shop in one of the Facebook jeep groups and people had nothing but great reviews to say about off-road central. So even though it’s about an hour and a half ride from me I drove out there to get a price on some new tires for my jeep. I met with Barb after speaking with Pete through Facebook messenger and these are two of the nicest people I could ever say I’ve met that owned a business. They will take their time with you and explain everything about Questions or concerns you might have. They actually gave me a quote for some tires and there was a shop that was probably within 10 minutes of my house that came in at $80 lower than theirs so I called Barb to tell her this and she said they willMatch that price. I ordered Nitto Grappler G2 and they had them installed in probably about an hour or maybe even it was less. Either way I am very happy with their prices, their customer service and their work performance. I will always be taking my jeep to the shop as long as they can do some of the work that I want done. Great business people and great business.Nitto Grappler G2305X12.5 /20”2013 Jeep Wrangler 3” lift

Br
Review №4

Great people to help with your needs and answer your questions.

Mi
Review №5

Great job on my unique lift of my 2007 Subaru Legacy SE!!

Da
Review №6

What a great place. Mrs Rebman was very helpful. She took the time to help me find just what I wanted. They are very knowledgeable when it come to off roading

Da
Review №7

Off Road central did a great job with lifting my 98 TJ. Barb was super helpful and friendly. I did have to wait a few months due to supply chain issues but this was expected and told to me upfront. Would definitely recommend.

Be
Review №8

Nice place to get your 4×4 assortment an what ever else you might want for your trucks jeeps an so on

mi
Review №9

Pete, Barb, and the rest of the staff are great people to deal with. Great prices but even better hospitality. Two thumbs up for these guys. I will be sending everyone I know here 👍👍

Id
Review №10

No parts in stock. No assistance on Saturdays. Bad experience

St
Review №11

Sales people are great and make you get what you like.

Mi
Review №12

The team at off-road Central or awesome always willing to help good experience great selection and availability of products along with a multitude of advice you have a 4 by 4 and you need something this is the place to go

Sh
Review №13

I’ve been going to off-road central for years now, Barb, Pete, and the rest of the crew are great. They are always helpful polite, and they do good work. I would recommend them to anybody looking for a lift kit.

An
Review №14

ORC definitely deserves more than 5 stars, they have gone above and beyond for me every time. Barb, Pete, Kenny and the whole team are absolutely amazing! I have been dealing with them for a couple years now and always have excellent customer service. I drive 45 mins just because they are definitely the best around, they’re super friendly, respectful and knowledgeable. They’re the go to place for any of your trucks needs. Thank you to everyone at ORC!

Se
Review №15

No masks in sight!!!!!!I had an appointment 11/17/2020 for a once-over of my trucks suspension, after ORC previously installed a leveling/lift kit. I arrived at the office and there were at least 4 people in the small office/waiting area wearing NO MASKS. I inquired about the lack of masks, to which the secretary stated oh, we dont make you wear those things. Which means the mechanics certainly arent wearing masks as they climb in and out of my truck as they inspect it... Denying science is gonna cost you future work$ on my rig...

Pe
Review №16

Love these guys. Barb and Pete run an excellent, honest business. They’ve helped me with multiple lifts, wheels and tires on my different vehicles. I would strongly recommended going to ORC for your on and off-road needs

Mr
Review №17

Friendly and knowledgeable staff are there to help with all your parts needs for 4×4. Top notch people and Service

Ad
Review №18

Barb and team are the best! Knowledgeable, easy to work with, and will treat you like old friends are just some of the highlights of their business. They truly care about their customers! From a stock F-150 to a slightly aggressive, leveled truck with larger (35”) tires - they brought my vision to life and nailed it! I live in the King of Prussia area and it was definitely worth the drive to Lancaster for the service and finished product. If you’re looking to modify your truck or SUV, these are the folks you want working on your vehicle! THANK YOU OFF ROAD CENTRAL!

Ma
Review №19

Just to thank the entire crew at Off Road Central for an amazing job on our jeep.Everything from beginning to end was very professional and jeep handles amazing with the new lift wheels and tires !

An
Review №20

Amazing staff, knowledgeable and passionate! Cannot recommend these guys/gals enough. If you have a project and need some help this is the place.

Sh
Review №21

Ive taken multiple vehicles in to Pete and Barb for some upgrades, theyre very easy to work with, always willing to talk things through step by step, and theyre always willing to go the extra mile to make sure things are done right and the customer is happy even if it puts them out. I give their names out as much as I can. Being part of a family business myself I try to use small shops like this as much as I can, family shops usually offer a more personal experience and thats one of the best parts about them, people go in as a customer and more times not they leave a friend.

Mi
Review №22

We just had our JL Wrangler project completed by Off Road Central and let me tell you how great of a job they did! Couldn’t be happier! Very knowledgeable down to earth people who are always willing to help! Thanks to Pete, Barb and everyone else at Off Road Central for the great work!

Ca
Review №23

These guys do some high quality work. Excellent customer service. They will bend over backwards and work late just to help you out. Thanks and Ill definitely be back!

Ge
Review №24

Im really glad I found this shop. Their customer service is awesome and I always feel welcome whenever I stop by with questions, or work being done. So far Ive gotten a wheel/tire setup and had steel fender flares installed on my Jeep Wrangler by them. Theyre very reasonably priced, especially for the great work they do. Thanks guys!

Mi
Review №25

Called and talked to Pete, asked for a flare kit for a 03 Tahoe for a customer Pete Immediately helped me out with getting back to me with a price, and was awesome to deal. I heard about off road central from a couple other people that i know and i never heard anything but good things. So i figured i would give it a try. A+ Customer Service. Will recommend to anyone i know for help

Jo
Review №26

First two times I went their it was great, fast service for wheels, tires, lifts etc. Last experience I will never go there again. I ordered 5 wheels and tires for my Jeep. I was told a couple weeks. (No issue). I ordered them in May, long and short of it I got 4 in August. I was told the 5th got lost in shipping, a month later I finally received a refund for the 5th because I was so frustrated. I could never get a call back, and had to drive in there on multiple occasions to get an update. Then to blame the new tariffs, that is absurd. They impact price, not shipping speed. If someone pays $3300 for a product that is MONTHS past the original time estimate and you cannot even have the courtesy to respond to multiple messages, there is no excuse. Fun tidbit: I went to the manufacturers website and found another local supplier. They had the wheel/tire in two days.

Ry
Review №27

Absolutely the place to go. Went today and they answered all my questions and got me set up with exactly what I wanted in no time at all. Very friendly and very knowledgeable. Make you feel right at home

Wa
Review №28

I cannot thank the crew at off road central enough for their hard work and expertise! Grade A+ service and communication. Very reasonable prices and quick work! I wish I could give more stars than five! Thank you Off Road Central for being absolute rockstars!!!!

Da
Review №29

If you are looking for a place with zero integrity and horrible customer service, then ORC is the place to be. They put me through the ringer and I dont want anyone else to go through what I did.

Do
Review №30

Pete and Barb have upgraded many of our vehicles. The entire team is very knowledgeable and helpful. Their customer service and work are the best. The prices cant be beat and our truck was finished in no time.

Me
Review №31

Can’t even get a call back after three voicemails, not the way to treat customers.

Ph
Review №32

Just had my rear differential in my 2006 Jeep wrangler rebuilt. My mechanic wanted 1400 to 1500. ORC estimated 850 to 950. I was a little bit sceptical at first because of the drastic difference in price but I decided to have them do the job.All I can say is what a pleasant experience. Job was done on time and came out to $906. They even gave me a ride to pick it up!!!These guys know their business. They explained everything in detail, whereas my regular mechanics spoke only in generalities. Their office staff is very patient and personable. I will probably continue to use my regular mechanics for little things...oil changes, brakes, state inspections, etc. But for anything related to the drive train, engine, and suspension, ORC is where I will be going. I will definitely recommend them to family and friends. 5 stars all the way !!!

Cl
Review №33

Im a do it myselfer and was installing Bilstein 5100s on my Tacoma. Rears were rusted and didnt go as smooth as expected. I took a front tire off and look at my coil over and Googled off road shops. ORC came up and had good reviews so I stopped in. The reviews are correct. Awesome shop, awesome people. They were understanding and were willing to put on parts I supplied. (front shock/struts). I talk a lot....they took the time to answer all of my questions and never made me feel rushed. There happened to be a cancellation so I got in, in two days. A couple hours on the lift, struts in...aligned...and on my way. All around great experience and I will never have to look for a place for accessories or installation again.

Ty
Review №34

BARB IS GREAT TO WORK WITH AND THE GUYS DID A HELL OF A JOBPUTTING A 7 LIFT KIT AND TIRES ON MY 2017 SILVERADO.I WOULD RECOMMEND USING ORC TO ANYONE LOOKING TO LIFT ORANYTHING ELSE TO THEIR TRUCK

Jo
Review №35

Absolutely the nicest people to deal with. I always feel as if I am their best customer even for a small order.

Ro
Review №36

Have referred many people to ORC over the years and have never been disappointed. Pete and Barb take great care of all of their customers and go the extra mile ensure customer satisfaction.

An
Review №37

Excellent sales and quality install. Do not hesitate to use these guys for anything.

Mi
Review №38

I ordered a suspension lift, wheels and tires from Barb. She was very knowledgeable and friendly. I am so excited for them to install it!

De
Review №39

Stopped and asked if they can mount my rims and tires, gave the exact size of them and was told yes. A couple days later call to see if I can drop them off giving them 3 days to mount them was told drop them off, took 2 trips to drop off my rims and tires and on the 2nd trip was told they can’t do them. Kinda would’ve been nice to know before wasting 2 trips Bc I had to make 2!trios bringing my stuff back home 😡I stopped in between July 25-27, you were sitting at the computer helping a customer. I asked the lady when she just got done checking out a father a son that were picking up a Chevy diesel wearing Lancaster brick shirts. She asked the shop they said yes, and when I specifically said they are 13.5 tires going on a 14 wise rim you looked at the yellow piece of paper on the wall and said it’s $60 a piece Bc they need stretched, and that I could drop them off when my tires came in. They came in that next wed when you were closed that’s why I didn’t come til this week.H&f tire on Lincoln highway did them for $180, so I’m further ahead and thanks anyways.

sc
Review №40

Competitive pricing, very nice and helpful staff

Jo
Review №41

Great price, excellent service, tons of knowledge.

lo
Review №42

Friendly service, got the job done right, and a fair price! Plus, they know what there talking about, which made it even easier to get what I needed done!

j
Review №43

I called few days ago for a price on a leveling kit. She Said I will get an email shortly. I called back same day to follow up and said he is busy and I will get you . Few days later still nothing. I got tired of waiting. Im already scheduled at hoakes for this now.

Fo
Review №44

Rebmen are amazing work but only deal with them!;)

Ca
Review №45

Great customer service

Al
Review №46

Always a professional job

Information
12 Photos
46 Comments
4.4 Rating
  • Address:1775 Columbia Ave, Lancaster, PA 17603, United States
  • Site:http://offroadcentral.biz/
  • Phone:+1 717-509-8789
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
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