user
H H Auto Parts
42166 7th St W, Lancaster, CA 93534, United States
Appearance
H H Auto Parts

Comments
Im
Review №1

Talk about 1 hand NOT knowing what the other hand is doing, this place is the epitome of that expression!! My son called about availability of a part. Store did not have the part in stock, No problem, we can pick it up when the driver goes in the morning.. Store policy usually wants payment up front but, less than $20, no problem. Part will be in by 11am. I go in to pick up part, cashier guy said the item not in store, order not in computer, I didnt know who my son talked to and the cashier guy didnt bother to ask if anyone else had spoke with my son but, since I didnt have a receipt, I could prepay and he would be happy to order the part. So, I did and off I went. I couldnt be more than 2 miles away when John, from H&H, called and wanted to know if I was going to pick up the part. Told him I was just there & what had happened, AHH, they should have asked someone, I was in the back. Told him I could turn around & be back in 10 minutes. John asked if I could wait 1 hour to come back cause he had to go to lunch. So I waited the hour to go get my part. Once I got there, I was told Im sorry, we picked up the wrong part. Now, I can prepay & order the correct part, the part will be here tomorrow by 11am or, I can drive down to Arleta and pick the part up, myself. Why wasnt I told this 2 1/2 hours ago? Why wasnt my son told the part was in Arleta last night when he called?All this wasted time and a totally pissed off customer, just so the store could make a $11.99 + tax sale?

St
Review №2

These guys are the best !!

Mi
Review №3

Great price excellent service and very knowledgeable

Ad
Review №4

Great people. From lightning transport.

Fr
Review №5

Fast and friendly. Prices are rite.

Jo
Review №6

Good quality parts end service

PC
Review №7

When you cant read or write there may be technical issues.

D
Review №8

Very pleased with the staff

st
Review №9

Great prices

Information
2 Photos
9 Comments
4.3 Rating
  • Address:42166 7th St W, Lancaster, CA 93534, United States
  • Site:https://hhparts.com/
  • Phone:+1 661-951-2222
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations