user
Buckeye Honda
2615 N Memorial Dr, Lancaster, OH 43130, United States
Appearance
Buckeye Honda
Comments
ro
Review №1

I just bought a new 2022 Honda Civic from Justin at Buckeye Honda. This was my first visit and purchase from this dealer and I was very impressed with the customer service. I drove from Columbus to Lancaster after a brief conversation over the phone about car availability. I was in and out of the dealer in less than 30 minutes. They developed great rapport and trust. I felt very valued and will definitely be telling others and back for future purchases.

Kr
Review №2

These guys are the real deal!!! Everyone that we interacted with on the staff at this location was helpful, friendly, professional, and courteous. The process of buying a car was seamless and overall an excellent experience. I have never owned a Honda, so I am new to the family, but I love my new Pilot and I would definitely return to Buckeye Honda if I want or need to buy another vehicle. Thanks guys! You are awesome at what you do!!!

Ja
Review №3

Bought a 2022 Civic Sport from Buckeye Honda, everyone was so kind, helpful, and understanding. Buckeye Honda is for sure the best Honda dealership! Will definitely come back again. Thank you Tammy and everyone that helped out!

Ch
Review №4

I had Chad as a first time buyer I was stressed but we got there and Im happy with my new car. Chad was willing to answer any questions I had and the car definitely makes the drive to work a lot better.

Ab
Review №5

Tammy was absolutely awesome with helping me pick out my new car. I had almost my whole family come in at different times to help me and she was very patient, very friendly, very helpful and not pushy at all. She was willing to help me find any vehicle I wanted and when I finally found one that I loved she negotiated with me so much that I felt she really wanted me to have it. After I purchased the car she showed me everything about the car and made sure I really understood all the new technologies. I can’t say enough about how awesome she was!

Ca
Review №6

The Salesperson, Tammy Fox, IS intelligent, knowledgeable, professional, and excellent to work with. In this time in the U.S. I know it is difficult to find a Honda. Nonetheless, Tammys knowledge-base and gumption always proved to be spot-on. I suggest you work with her.

Am
Review №7

Thank you so much to Jacob Lang and Kenny Green!! I appreciate so much the efforts to handle, care, and stay after hours to ensure that my vehicle will get me home safely in Indianapolis!!! I appreciate the time, effort and everything provided. Hope y’all enjoy the gifts I sent out and please keep Honda customers very pleased just like how y’all took care of me!!

Je
Review №8

Wow. The experience in this dealership was a 5 star and then some. My Family drove out to this dealership from Westerville, Ohio and i am sure glad we did. From pulling up out front and walking in the front door, every person was more than awesome. Jessica Doctor helped our Family out, and she was so nice, and answered every question we had. I have to say this dealership is the best by FAR, locally and beyond i have ever been to. So dont hesitate with Buckeye Honda, they will treat you great and help you along the way. Yes, so my Family and i HIGHLY recommend Buckeye.

Ca
Review №9

Bought a new 2022 Civic last week, and Devon was absolutely the best! He was great to work with and I highly recommend Buckeye Honda. They go out of their way to make you feel like family. Great experience!

Ja
Review №10

Worked with Jarrod Brunet while getting my first new car and he was nothing but professionalism at its finest. Down to earth and super friendly, I would gladly work with him again. Love my new car.

Ja
Review №11

Drove over 40 minutes from Columbus to get a simple oil change on the Civic I purchased there earlier this year. Upon receiving my vehicle back my display is completely bugged out even after passing their multi-point inspection and I was told there is not much they can do to help other than have me make another 40 minute drive back to Lancaster. I have bought both of my vehicles there and been going for service for nearly 10 years and they continue to lower the bar each time. Extremely disappointed would be an understatement.

Ca
Review №12

We bought a 2021 Honda HRV and love it by the way but I go there often for a nice car wash (complements for buying a new car from them🙂)

To
Review №13

When I called Buckeye Honda, from my home Dayton Ohio, I got Jessica. She was persistent and was able to determine that yes, they did have the ONLY Obsidian Blue CRV-Hybrid, that it was an EX-L Model and was still for sale.From there she continued the contact for me to come and purchase the vehicle and gave me confidence that after the 2 hour drive, Id be treated honestly and efficiently.The experience financing the vehicle was easy as well. Id recommend Buckeye Hinda anytime !

Ro
Review №14

This place is amazing! The cleanest garage Ive ever seen. Professionalism to the max. And the service was crazy fast. Bravo 👏

An
Review №15

The employees at Honda are always welcoming you with a smile they are nice and friendly the building is clean from the parts department sale department service department

Br
Review №16

Two wonderful young men helped me out tonight! I ran out of gas, Hayden and Jared were there to rescue me! Wonderful staff, will most definitely be buying my next car from buckeye Honda!

Ro
Review №17

Recently bought a Honda Pilot here. Our salesperson was Tammy. She was very helpful and not at all pushy. Everyone on staff was friendly and the shop is amazingly clean and green, recycling used motor oil to heat the garage in cold weather. Highly recommend.

Du
Review №18

Will definitely sell a car but to say they service their vehicles well before selling would be a stretch. Already having to replace a belt on the first oil change.

Am
Review №19

Devon Wipert made my buying experience very easy and pleasant. Absolutely no hassle. Devon answered my many technical questions about the car. He also took the time to show me how to program the many options to my preference.Buckeye Honda stood by their advertised price and financing. Absolutely no surprises or hidden fees.This is my third Honda purchase and third Honda dealership. I’m thrilled to say I will be a lifelong Buckeye Honda customer thanks to Devon Wipert and Chad Balser.This is my first car purchase where I felt like I was much more than a sale.The follow up after the sale and ensuring any questions I have are answered has shown me they stand by the promise of the best customer service.

Ma
Review №20

Traded my 2018 CRV on a 2021. Dealership is awesome. Jessica took great care of me. Process was easy and fast. Always had my ‘18 serviced at Buckeye Honda. The service department is second to none. Only dealership I will deal with in the future.

Wi
Review №21

Im not one of those guys who never reach five stars but is very rare for me, anyway, all right with the coworker to it from work and we stopped at a car lot cuz hes in the market for a new car later in the day and there were some people there but it was very fast friendly professional and catered to his request

El
Review №22

Justin Lehner was fantastic! Professional and went out of his way to make sure we found the vehichle we hoped for. Highly recommend Buckeye Honda!! Thank you

Jo
Review №23

Tammy helped us out and find the perfect car for our family yesterday. She was super friendly and attentive. The process went very fast and smooth too and with two little kids, it was appreciated. We got a very fair deal for our trade in and nobody was pushy, everyone was very polite and kind. Super happy with our choice of car and dealership.

Le
Review №24

Ryan Morehart was an amazing salesman. He made the process of buying my first car super quick and easy for me! Purchasing from them also comes with great warranties!

Ta
Review №25

Service was awesome! Very friendly and helpful! Thank you again Tammy Fox for helping me find my new vehicle. I love it 🥰

Kr
Review №26

I had the easiest car buying experience I’ve ever had at Buckeye Honda. I was assisted by Devon on multiple occasions — Devon is very knowledgeable on cars and was great at recommending the best car for the features I wanted. The whole process didn’t take long at all, and the team was helpful and friendly when I walked in and needed help. I’d recommend Buckeye Honda to anyone.

Ga
Review №27

Chad at Buckeye Honda was a pleasure to work with. And they found me the car I wanted!! I have worked with the folks at both Buckeye Honda and Buckeye Nissan and find them to be the best. You cant go wrong with their service.

Al
Review №28

Great service from the staff. They offer financing options to get the necessary maintenance done. They keep you updated on your car and even will text your phone so you can reach out to the service tech while you wait. I know that I can trust Buckeye Honda to get the maintenance done accurately with out the bull I have had with other car maintenance places, and wont push their service on you. They are honest and upfront about anything that you should consider getting fixed in the near future.

Br
Review №29

Ryan Morehart went above and beyond to get my wife in a vehicle. Her credit isnt very good and she hasnt been on her job very long so I was shocked that he could help her at all without a cosigner. I 100% recommend Buckeye Honda to everyone. If you are looking for a vehicle stop here first to see what they can do for you.

Ni
Review №30

Great no pressure environment. They worked hard to get me into the car I wanted at my budget. Tammy Fox is the salesperson to see! Excellent communication and even stayed over to help close the deal. She always takes time to answer my questions even though I purchased my car a month ago!! Fantastic customer service.

Je
Review №31

They do a great job working on my car

Do
Review №32

Justin was our salesman, so very helpful in every way, only explaining the details of the SUVs we looked at and, never encouraging us to purchaseany certain one, only pointing out what he knew we were interested in.We found purchasing our vehicle at Buckeye Honda a very nice experience and will go there for any future endeavors. They encouragefollow ups and contact them if any questions.

Br
Review №33

Very satisfied working with Barry Buehler! Did not give us the run around but helped my wife and I on two vehicles for the price we wanted. Highly recommended to talk to Barry!

Na
Review №34

A great place to fulfill your vehicle maintenance and service needs. The staff is cooperative and helpful. A little too pricy but still worth it!

Pa
Review №35

I was Very pleased with this dealership and all of the employees. Chad was Great !! He took his time with me and answered All of my questions The finance person was just as Great....i would Highly recommend this dealership to Everyone looking to buy a new vehicle

Pa
Review №36

Great experience. Bought a Honda Civic. Tammy Fox was the sales person and she was extraordinary.

Ri
Review №37

I did my comparison car shopping and test driving online, so when I was ready to buy I knew what I wanted. I called around to various Honda dealerships and, since Buckeye was the closest, I went there first. I called ahead to make sure the vehicle I wanted was there and, when I intentionally visited the lot when they were closed, I could not find the vehicle. Hmmm. Ill chalk it up to a communications problem. I walked the lot a bit and found the same model and trim, only a 2021 in an attractive and somewhat unique color. I kept the appointment the next day, got a satisfactory trade-in and price, and bought the car. So a happy ending. The staff did a great job, they stay in touch and followup. Jessica was able to answer my questions about all the state of the art electronic wizardry that describes the newest Accord. My only sadness is that Honda discontinued the manual transmission for 2021. After 45 years of stirring my gears, the 10 speed auto will take some getting used to.

Ta
Review №38

I definitely recommend Buckeye Honda for your next car. Justin Lehner was excellent with helping me find a car and giving me options. He answers all the several questions I asked and was very knowledgeable. Im so happy with my experience.

jo
Review №39

For every Honda vehicle that Ive owned (3 of them) I have only ever taken them to Buckeye Honda for service. Each and every time I take a vehicle there it is such a simple and easy process. I come in, tell them I have a service scheduled, they tell me how long they think it will take for the service and how much it should cost. They will also notify me immediately if something comes up during the service that could potentially cost me more and wait for my approval before moving forward with the change in service. I live about 3 minutes from Lindsey Honda and Ive *tried* to take my vehicle there once before but it was such an awful experience that from now on Id rather drive the 20-25 minutes just to get the service done with Buckeye Honda. Ive never personally dealt with the technicians but the staff that helps you when you pull into the service area are always courteous and seem to have your best interest in mind. They never try to upsell services, only recommend them. They take no for an answer and dont try to be pushy about getting a recommended service done. All of these elements go a long way in how stress free and smooth the service goes.

Ki
Review №40

From the owners to the sales people to the service staff, Buckeye Honda never loses sight of the families and customers who purchase or lease cars from them. More than any dealer, they are committed to building and maintaining lifelong positive relationships with their customers. My first car was purchased from them in 1999 and we are still customers today. Cannot recommend highly enough.

St
Review №41

It was greatZach the service advisor did a great job making sure my experience there was good.

De
Review №42

Wonderful service. Lindsay is very knowledgeable and patient to answer all my many questions. Great place to take your car for service.

Al
Review №43

Amazing place honestly the racing simulator is awesome for everyone and you guys were fast, is there any way you can tell me what pc specs you have includimg the pc, the racing cockpit and the monitors, i have the same wheel and shifter and pedals just need the rest:))

Ex
Review №44

Ok I had a blast on the racing sim, I’m a little broke and can’t afford everything with it looked it up… can I have your guys racing simulator🤨🧐😳

Al
Review №45

Great company to work with. Salesman I use is cp 2 ND car thur him Great guy

Ra
Review №46

Love the sales team here.

Ja
Review №47

Vary helpful need information about car due to accident they where vary helpful and friendlyThanks

Re
Review №48

Had a great experience buying from Buckeye Honda! I was just starting out with my car shopping, and wasnt really expecting to find my car that very day, but, Tyler (a very handsome young salesman at Buckeye Honda). Found me a great deal and worked with the budget I had to work with to get me into my car (which I love)! Thank you Tyler for all your help in making my car buying experience such a pleasure! Check out Buckeye Honda Dealer in Lancaster Ohio for your next new or used vehicle, you wont be disappointed.

Co
Review №49

Amazing staff! Jessica was so nice and helpful when I decided on buying my new civic! I would strongly recommend Buckeye Honda when looking for a new Honda

ge
Review №50

Friendly helpful everything was handled to my satisfaction.

Co
Review №51

I like there service shop alot great communication and on time service

th
Review №52

We were not even looking at trading our 2018 honda crv in. But I talked to Justin lehner and he said the time is now. We got put into a 2021 honda crv touring for only a little more than what we were paying. The transaction was fast and we love are new car. Thanks again. I highly recommend using justin for any sales needs.

Kn
Review №53

Buckeye Honda was top notch. We purchased new a 2001 Honda Ridgeline. Big credit to Aaron the internet sales manager. From start to finish he answered all our questions promptly and politely. The process was stress free and easy. We had never leased a vehicle but knew we wanted to consider that option. He quoted us prices of financing it outright vs leasing. He gave us his best prices and ultimately we went with a lease. He went over the prices of certain options as well. There was no BS like other dealers. He took the time to go over things right over the phone. Because this we never even looked anywhere else . Then we set up a appointment where Aaron and Jarrod met us at the door with a friendly smile. Jarrod works in sales as well. He was very professional and answered any questions. Last was to finish the sale with Sean in the financial department which he was just a professional as the rest of the team. They are very friendly and know your making a big purchase. I feel they truly care about the customer and it shows. I would 100% recommend this dealer. I hope the service department is just as good. Thank you, Seth and Roxanne Berry

Al
Review №54

Please read the whole thing; amazing people!What can I say. Wow. Felt like family the whole time. If you are looking to buy a car, new or used GO TO BUCKEYE HONDA!!!April 2016, my now wife purchased her first car at Buckeye where the finance group and Chris Barlow sat patiently and walked us through everything we need to know not pressing us to make any decisions we were uncomfortable with. She left with her brand new car because of this.November 2018, I was in the market for a civic and had a horrible experience up in Westerville, I asked if they had it in red and got a long drawn out reason why it would be hard to find. I left and had remembered that I had Chris’s phone number. Called Chris Barlow, and he answered the phone asking how things were going and how he can help, said what I was looking for he replied “yup we have it, I’ll hang onto it till you come down tomorrow”. He came in on a day off to sell me the car, to discuss my questions and ensure I was comfortable making this decision. I wouldn’t consider myself easy to work with, at all. Chris took his time stepping me through everything I need to know and do to purchase the car and we ended up closing the sale together.The finance team and manager at Buckeye Honda were incredible too, doing everything they could to ensure that both the buyer (me) and seller (buckeye) were taken care of in the deal. Amazing customer service!!! Any friends I have in the market I refer to Buckeye, couldn’t have had a better experience!I will forever be a customer of Buckeye Honda, its absolutely well worth the drive from up north!

Ka
Review №55

I had a great experience at Buckeye Honda. Tammy was so helpful and made sure I understood everything about my new CR-V. Everyone at the dealership was very nice and answered all our questions. I would highly recommend this dealership to any family or friends.

Ka
Review №56

In and out quickly, great staff!

Me
Review №57

Really good work on vehicles

Jo
Review №58

Searched the net for the new car I wanted buckeye was the only one that had one .. didnt want a test drive and had cash..still took 4 hours to drive away

Am
Review №59

I usually HATE the car buying experience, but Buckeye Honda was a breeze. The sales consultant, Tammy Fox was wonderful. I was in an out of there in less than 2 hours and everyone I came in contact with was super friendly and helpful!

Ja
Review №60

I recently bought a used car and was having some problems with it. It was taking a lot to figure out problem. BUT BUCKEYE HONDA STEPPED UP and called me and said they were going to put me in another used car!!! THANKS TO BERRY AND JASON

Th
Review №61

A dealership that treats you like family. Great pricing and friendly staff. The best service team of any dealership I’ve ever experienced. I drive the distance for their level of service it’s unrivaled in the Honda dealers in all of the central Ohio area. Expert in their field and have earned a customer for life.

Jo
Review №62

The people that work there are great 👍

Ju
Review №63

Hondas always treated our family right and they have been a good vehicle company to work with. I highly recommend their service and sales.

br
Review №64

Cannot recommend working with Tyler enough. He was patient, friendly, and knowledgeable. He made the whole process super easy and even fun. Thanks for everything, Tyler! My fiancé and I love our new CRV!

Wa
Review №65

Highly recommend Corben he is a professional

Je
Review №66

Very busy place. Long wait, but the service is top notch.

SA
Review №67

So i have a honda civic with a v8 and twin turbo and it runs 9s and i nd a oil change and they said they cant do it im like why they just said idk like what its a rwd v8 twin turbo 50 psi honda like bruhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Fr
Review №68

Justin Lehner is a great salesman and did everything he could to make our experience great. We got a great vehicle. Thanks Justin.

Wi
Review №69

I’ve always been a Chevrolet guy but I stumbled into Buckeye Honda looking at SUVs. So glad I did! They over quoted me on a trade in giving me $2,000 over what I even payed for the vehicle when I bought it! They honored my trade in even after they realized the huge mistake that was made! Needless to say I’ve purchased two brand new cars from Buckeye and will never go back. I’ve even got my parents on the bandwagon who have also purchased two new cars! Easily the best experience I’ve ever had at a dealership! I HIGHLY recommend Justin Lehner and Buckeye Honda!

Li
Review №70

Great place to buy a used car! Best buying experience I have had. Cant beat the Lifetime power train warranty.

Jo
Review №71

They are always courteous and helpful in the service center, making sure that I only have the work that I need done on my car and cut out all the extra.

Bi
Review №72

Great dealership that cares about their customers.

Je
Review №73

Got the Complete Interior & Exterior Detail on my 6 year old Civic. I basically have a Brand New Car! Very Happy!

Ma
Review №74

CP was extremely helpful + made the experience stress and pressure free! It was my first car buying experience and I walked away amazed at how easy he made it!

Cl
Review №75

Business as usual .. 5 stars always.

fr
Review №76

Staff was excellent, and Chad was very helpful in getting me a new vehicle. The warranty on their used vehicle is excellent and cant be found anywhere else.

Ni
Review №77

Tyler at buckeye Honda gave me an amazing deal. Professional and courteous. Ask for him!

Ca
Review №78

Barry Buehler was an exceptional salesman! He’s helped my family buy over 10 cars from Buckeye and is extremely knowledgeable and honest. An overall amazing experience!

Bo
Review №79

Beverly and I recently purchased a 2020 CRV from Devon Wipert at Buckeye Honda.We could not have been treated better. With the COVID 19 problems about, everyone wore their masks and social distanced. I have purchased and traded for quite a few vehicles during my lifetime. This was the best car buying experience ever.

Ju
Review №80

I had oil changed and tires rotated . I ask if I should be doing anything else and gentleman suggested it was time to do to other procedures. All was completed in a timely manner. Gentleman was helpful like always . I like going there because I dont know much about a car and they told if ever I have any questions feel free to ask.

HO
Review №81

Justin Lehner was our salesman.Very nice and accomodating.Works hard.

Su
Review №82

Salesman was great to work with. I did buy a truck and I am happy with my purchase. I would be a return customer to Buckeye Honda

Jo
Review №83

Last week I bought my second car from Buckeye Honda, and as always they never disappoint. Justin Lehner did a fantastic job helping me get my new car, and showed the most care for my experience. I would recommend him to anyone looking to get a new car, and I would recommend Buckeye Honda to anyone looking for a down to earth environment that cares about the customer and their needs. Thank you so much guys!

Ca
Review №84

I was able to get a 2017 Hyundai Accent even though I had a bankruptcy a year prior and less than perfect credit. Id never think Id ever have something this new or nice with my credit but they made it work

Al
Review №85

Very nice and personable staff. They had a nice waiting area, and a place to play! They didn’t try to pressure me into maintenance that didn’t need to be done, and explained clearly what they recommended needed to be done according to manufacturers guidelines!

La
Review №86

Had a great experience due to Tammy Fox. I usually hate dealing with sales staff but Tammy changed my mind. Highly knowledgeable, not pushy in the slightest. A pleasure to deal with.

St
Review №87

I am a big fan of Buckeye Honda. Been going there for years. I like that anytime I go I am usually going to see or work with someone that I have met and worked with before. Recently had some service and John Triplett and Lindsey were very helpful. Made a new purchase later that day and once again fabulous experience and service. Corbin and Jason H. assisted us and we were in and out the door in about two hours!!

Sh
Review №88

Everyone at Buckeye Honda worked to give us a great car buying experience! Justin listened to what we wanted and worked to give us exactly that. He was very soft spoken and made sure our vehicle needs were being met. I would highly recommend Justin and Buckeye Honda!

Cy
Review №89

Great service and great value.

Pa
Review №90

It was just great friendly courteous

De
Review №91

Great team. I recommend going here to purchase vehicles and for service.

El
Review №92

Buckeye Honda is THE place to go. I have never been to a dealer that has been so helpful in the car buying process. I highly recommend them! Justin was awesome and helped us get in the vehicle I exactly had been looking for! Very pleased! Thanks Buckeye Honda!

Pe
Review №93

I would like to thank the team at Buckeye Honda especially Barry Buehler. We had to stay within a budget, we needed to receive a good price for our trade in and I wanted a top of the line model with everything on it plus a car with low mileage. Sounds impossible doesn’t it, long story short Barry and his team pulled it off and I am now driving a 2016 HR-V with low mileage plus lot of goodies. I’m extremely happy and enjoy my new car, I would recommend Buckeye Honda to anyone.

St
Review №94

Very nice and friendly staff, great customer service!

Re
Review №95

I had never bought a new/used car and Im so thankful I went to Buckeye Honda! Everyone was so friendly and very helpful. I got a great deal on a used car I absolutely love at a great price with less than great credit that wasnt really even established! Extremely reasonable and you cant go wrong with their warranty! When its time for me to buy another car I know Im going back to Buckeye Honda!!

Mi
Review №96

Loved looking at what they had to offer, seemed to be fairly priced, may be coming back soon to find a new vehicle

Br
Review №97

Tammy was wonderful to work with. There was no pressure by her or the sales manager and both were quite helpful in getting us into a vehicle we loved when we had pretty narrow parameters, practically and financially. I will definitely recommend Tammy and Buckeye Honda at large to anyone looking to buy a car.

Cr
Review №98

Another great experience buying my pilot from Josh and Justin. They both worked hard and made the deal happen. Paperwork was quick and car was ready to go when I was ready. Highly recommended!

Fr
Review №99

Nice people. Great service!

St
Review №100

Called the parts dept. and person on other end kept calling me “Bud”. I am not a “Bud”. I am a customer. You call me Sir as is the sign of respect that I deserve as said customer. Once name is given, you can call me Mr. (Insert last name). There is no need to attempt to come off as “cool” or “hip” or whatever term is now in vogue to try and impress me. There is no substitute for good old-fashion respect, as it never goes out of vogue. You are not my equal. The status of customer elevates me to a level where respect is already earned. I will not deal with a business that has forgotten that.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2615 N Memorial Dr, Lancaster, OH 43130, United States
  • Site:https://buckeyehondalancaster.com/
  • Phone:+1 740-653-7678
Categories
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Car dealer
  • Car service
  • Oil change service
  • Tire shop
  • Truck repair shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations