Honestly I had the worst experience waiting in line. This guy Ignacio should not be in the front. I literally waited 1 hour in line and it was because of Ignacio. He literally was clueless the whole time, he made things more difficult and as a result it costed the people waiting in line a lengthier time. I would want to give a 5 start to Noe, man that guy deserves a raise. He literally is a one man unit. No one else helps him or know what they are doing. He is still kind despite being bombarded by multiple customers and dealing with his co workers inability to function. He was fast and on it, but he is fighting a losing battle with those co workers. Noe can’t do everything on his own. I respect that man greatly now!

Long waits and not so courteous staff. Costco is usually better than that.

Very bad service, not courteous at all, we had to wait 4 hrs when we were told it was going to be 1 1/2 hrs, it was very cold and ask the employee for my jacket and he said it was not cold at almost 9 pm, Costco is way better then this, I am very disappointed of the services at this location

Unacceptable service.I came in late on a Sunday. My tire got flat while shopping, so I went in to see if there was anything they could do. They told me that unfortunately it was too late in the day. But that was fine. But then the person in front sarcastically told me to get home safe.

They refused to help me with service but as soon as my father called they did not give him any problems and happily serviced MY car. It’s a disappointment to be subjected to different service because the men here think I don’t know what I’m doing or talking about. I’ve had to unfortunately interact with the Costco employees at this tire center a few times now and I think going forward I’ll just drive out of my way to get the tires serviced elsewhere.

Went here a few months ago, got new tires, had them installed, no issues, great prices. Went here with my sister today to get tires for her truck, Jessie was helping us, very friendly, knowledgable and got us out quick. Prior to helping us there was a guy giving her a hard time, complaining that Costco batteries were bad, because he had gone to Norwalks Costco and the batteries there were bad and he had to return it. He starts to raise his voice as shes explaining that they dont check their new batteries, if its bad he can return it for a full refund. Poor girl had to get her manager, she was calm and civil to guy, everyone was glad to see him leave.

Nobody answered the phone after 2 calls

I give them 5 Stars because Miller saved my night. I was almost left stranded in the street with no way to get home. I pulled up to this tire shop, still shaking of how nervous I was and my son was so nervous. It was just a bad night, my car wasnt driveable. But once I pulled up to this place for help, the very helpful guy that was there Named Miller saved us. I was so blessed to have him standing at register when I walked in confused and scared. Without thinking about it, he helped me and I made it on my way home. He was truly a blessing to us by helping my son and I. Theres not very many helpful people now a days thats the reason I wanted to share this. Thank you Miller, my son and I will forever be so thankful for saving us last night, if it werent for him who knows how long I would had been there in the street waiting.

Helpful staff but place is always busy

Stupid services. Receptionist works so long, waste lot of time. Stop receive problem car at 4:30 PM but close at 6. So stupid. Never back

Grest service

They take for ever just for tires service... a 4 hour wait its ridiculous bad service

Great prices on batteries

Always very helpful