user
VIP MOTORSPORTS
408 W Columbia Dr, Kennewick, WA 99336, United States
Appearance
VIP MOTORSPORTS
Comments
El
Review №1

Very good service, all the sellers are very friendly and make you feel at home! The owner Moe Nassar and his wife are very nice too! I would definitely buy my next vehicle from them again! I recommend them!Thank you guys!

Kr
Review №2

Just purchased a Mustang here ans so happy with it. Good service and communication. Would recommend!

Je
Review №3

Thanks for making the car buying experience easy. You and your staff are friendly and helpful, price was great and you worked with my schedule! Love my new Ford edge! Great looking cars low miles. Go check them out!

Je
Review №4

Great customer service and made the whole process super smooth and stress free. Highly recommend!

Em
Review №5

The people there are very friendly and outgoing, It was my first time buying a car and they made it super easy. Definitely recommend coming here!

Jo
Review №6

Eric was easy going and explained everything for a first time buyer come check them out

Re
Review №7

Highly recommended Buying a car here, Ruben and his team made it easy and super smooth and enjoyable, would honestly say I would shop here again. Went out of there way for costumer satisfaction even after car was already bought. Great people honestly!

Fa
Review №8

This place is very friendly, definitely recommend.Made buying my first car super easy .

El
Review №9

Good customer service, would highly recommend. Oliver Torres was very friendly ! 🤙🏼

Is
Review №10

Great experience here at VIP MotorSports, went in with a couple of obstacles but Ruben and the team were able to help me out and I left the lot with an amazing car. Really comforting and welcoming place I definitely recommend going in and taking a look at the other vehicles on the lot!

Se
Review №11

Great service, Oliver&Arnulfo great comunicaction

Li
Review №12

Traded in car for truck. Have done trade-ins several times in past and never encountered issues. Biggest prob was that the dealer took forever to pay off the lien on traded-in car (which was part of the deal). Concerned with fraud because it took close to a month! Contacted dealer and got lip service....no payment. Before filing formal complaint with Washington State Attorney General office, went to dealership in person got some lame excuses as to why loan wasnt paid. Basically fast talking lip service. Moe showed me that the check to pay off the CU was in a drawer - versus at the CU where it should have been weeks before. After the visit, the lien was paid but no plates yet. Its been a month. Would never recommend this dealership. Save yourself some stress.

da
Review №13

Had the pleasure of working with Moe today, what an awesome guy. He made the process of buying the car very easy. Definitely recommend seeing these guys, when looking for your new car.

Pr
Review №14

Great service Oliver was really helpful👍

Br
Review №15

Very bad customer serviceThe main owner treats the buyers with no respectThe cars they sell end up needing extra work after purchaseCars they sell dont even last 3 months then they need workWouldn’t give 1 star eitherDo not Not recommend

ed
Review №16

David a very good sales men I recommend you go see him an more the manger good people they get the job done an make you feel welcome

Ye
Review №17

Totally recommend Moe helped me and my husband a few years back on getting our truck and just helped my little brother in purchasing his first car. Awesome customer service!

La
Review №18

Seriously required $5,000 down. We got a newer Mercedes with Corwin Ford and with no required down payment.

Mi
Review №19

Had GREAT customer service, friendly staff, made it easy for me to get a car Ive been wanting for years. All out GREAT experience. Highly recommend these guys. 5*

Ye
Review №20

Purchased my car here and the service was great. I would definitely recommend.

XB
Review №21

Amazing! I’m a first time buyer and I’ll tell you that this place was incredible. No pressure, no games, these guys are the real deal. Got me in an affordable car and can’t be happier! Definitely recommend. - kenny

Au
Review №22

Very friendly. Worked hard to help me into the vehicle I wanted. Highly recommend.

Ar
Review №23

Great deals and a friendly staff highly recommend got my into exactly what I was looking for!!!

Je
Review №24

Excellent family owned local biz! My son bought his first dream car here at VIP MOTORSPORTS. They are sweet, Maribel Mos wife even came out to help us at one point. Mo is an honest, chill guy who just wants to sell nice cars to good people. He and his crew also speak spanish, and are down to earth family friendly. We told them are price range and he showed us the very nice selection of 10k range vehicles, I would even say after bouncing around the Tri-Cities all day THE NICEST selection in town. I am glad my son was able to buy his first vehicle from these nice people. We will be back!

Ma
Review №25

Recently purchased a 2015 Chevy Cruze from here and had a great experience. Shout out to Johnny.

Au
Review №26

Great customer service and very easy to work with, and willing to help with any and all car needs, I was recommended this auto dealership, and I would recommend anyone to come here as well!

Jo
Review №27

Great service great deals 👍 im very happy with the interest rate they gave me and low monthly payments would recommend to anyone. Go see Moe!

Br
Review №28

Great and quick service, flexible, and very nice people! Drove away with the car I wanted in less than 2 hours with negotiations!

Ro
Review №29

Great group of guys. For once I enjoyed buying a car. Moe and his team exceeded my expectations while buying my wife a new SUV. I would Strongly recommend them when it comes to buying a car.

Na
Review №30

0 Stars! Thieves, Stole $2500 from my uncle that was a down payment on a BMW suv they let my aunt and uncle take home that night, then claiming they needed them to come sign a new contract and that more money was due. The BMW was delivered back to them in the same condition it left. No refund given for the down payment. Poor communication skills on managements part during the whole process, they promised to call back multiple times, never followed thru. Definitely would not recommend.

Ta
Review №31

Terrible Experience at This Place bought a Vehicle from this place didn’t last 24 Hours and broke down. Think twice before entering into this place drive down the road a lot more car dealerships that are trustworthy more then this pathetic place. Think twice management is Terrible Never answer there phone’s

Jo
Review №32

Went in the other day to look at a car! Patty is amazing! She has helped me out a lot ! Great customer service! Looking forward on purchasing a car!

Jo
Review №33

Ruben is a very professional salesman and easy to work with, I will recommend this place to friends and family.

Me
Review №34

The staff is really helpful answered all our questions. Patty helped us and was very nice 👍

Da
Review №35

Bought an 2009 BMW x5 from VIP. Great customer service and great selection to choose from. Found exactly what I was looking for at a reasonable price, plus they found me the lowest rate possible with a low payment. 100% recommend! Thanx VIP motorsports.

An
Review №36

Everyone was so awesome and super friendly!😊😊 Great cars and even better prices.

Ed
Review №37

Amazing customer service! Highly recommend!

Os
Review №38

Great customer service! Great vehicles and great prices! Highly recommend vip motorsports as a go go for your next vehicle!

My
Review №39

Kobe did fantastic detailing my car! Great all around experience.

Mo
Review №40

Great selection of vehicles great great customer service go check them out !

Wa
Review №41

Awesome customer service. Would definitely recommend VIP motorsports!!

Ca
Review №42

Good people willing to help you with good or bad credit

Ka
Review №43

This is the most shady dealership around. I bought a 2015 vehicle from them, needed a few minor repairs so they sent me across the street (to their certified repair shop) the next week. I come to pick up the vehicle and it’s not fixed. They have to order another part and sent me home. So when my change oil indicator came on the four days after purchasing the vehicle I asked if they’d change the oil as well. $50 oil change, the kid at the counter doesn’t have a record of my service, can’t accept visa, and got an attitude with me and threw the check back at me. I had no problem paying the bill but wanted a receipt of service. Shady. Then 3 weeks later the finance manager calls and tells me I need to go sign the loan documents. 3 weeks after that, my trade off still hadn’t been paid off, call for a week with no response. When they finally answer “the check was lost in the mail” they’ll overnight the new one. Two weeks later no response again for days until the collections department of my trade in is calling and I explain the situation to them. They call VIP who claims we should have got the check but can not produce tracking information, mailing address, or even amount sent. So I’ve paid $550 to a loan I traded in months ago and when I go in to question them the finance guy Rick asks me if I can take the payoff check to FedEx. For real?? No. Apparently Rick is the finance guy and Moe is the owner, except they’re never in the office together, Rick signs Moe’s name on a check, and you’ll only speak to one of them in a day. Seems shady to me. August 30th I bought the new vehicle and November 12th I finally got my trade in paid off. Stay away from VIP Motorsports unless you have months of payments lined up and are ready for a headache.

ni
Review №44

Chris was a very big help he made us feel at home!

As
Review №45

POTENTIAL AND PAST BUYERS BEWARE OF FRAUDULENT PRACTICES! My husband and I purchased a car from VIP in April. The dealership used our information and forged our names on a contract through an entirely different bank at a higher interest rate and longer term!! We have had the attorney generals office and the department of licensing involved. Filed a police report etc. If you feel you have been wronged or there was fraud involved in your contract you can file complaints with both of them as well. People like this SHOULD NOT be in business. I gave the dealership EVERY opportunity to fix this problem.

Di
Review №46

I purchased my first car here a Mercedes-benz c300 and it runs great I haven’t had any problems I love it! I’ll be back soon for my next car ! The customer service was also great very friendly people.

Ti
Review №47

I bought a car here a couple months ago and it left me stranded on the side of the road. I am Very upset with how disrespectful the owner was to my family and I. Do not go to this Gypsie lot it is not a good place to shop, shop here if you want to have a broken down car. This owner is definetly not a man of his word I would consider him a coward. And last question do the expect me to wash my car right after I buy it?! Be aware of the fat redhead he is the owner and I think they were high as a kite.

Sa
Review №48

Chris helped us out and he was great! Super patient and have a lot of deals and options to choose from definitely recommend them!

RJ
Review №49

Terrible experience purchasing a car from them. Total lemon and the owner was rude and hard to get ahold of. The car salesman was nice but overall would not recommend.

ch
Review №50

Very great service gets you what you want in a fast time manner!! felt welcomed as soon as i arrived drove down 4 hrs came home with my car

Le
Review №51

They have a great inventory and everyone there is really helpful. We spoke to Patty she was great.

Jo
Review №52

Really koo place to get a car at patty helped me and she did a great job with my car decision she’s awesome 👏

mo
Review №53

Great service ❗️Bought my 2015 Chevy TahoeI recommend all my family and friends to stop byAnd check them out ❗️VIP motorsports ❗️

Es
Review №54

Awesome place to buy a car. Great group to work with!!!! Johnny and the guys rocked it. Painless processes

Is
Review №55

Really great experience, felt comfortable while being there, and they helped me get the best deal they can possible get. Would reccomend to anyone who is looking into buying a car.

Er
Review №56

Good service, quick to pricing, test drive as asked, and all staff welcoming. Buy another car from them in future.

Ko
Review №57

It was a good car buying experience and Kobe the detailer did a great job on my new car.

An
Review №58

Can honestly say the best expierence I have ever had purchasing a car. 100% recommend. I was very reluctant at first since I have had terrible expieriences in the past purchasing cars, but the sales man was very helpful and polite. He was patient as I couldnt make up my mind. They have a great selection of cars at reasonable prices. Best place to go when needing a vehicle. Thank you VIP Moyorsport.

Li
Review №59

Variety of good cars and great deals . Patty helped me great customer service .

Er
Review №60

Great customer service, definitely buying another car here.

Fa
Review №61

They have really good inventory, and also Patty helped me soo much, she’s so nice!

ma
Review №62

Awesome customer service and very friendly! I definitely recommend them!

Ya
Review №63

Great customer service and help us a lot

Kr
Review №64

I could give this business less than 1 star, I WOULD! DO NOT go to this auto Dealer! The Vehicle I purchased was a dump and the owner agreed to fix all issues, after giving me the hardest time and run-around, but they WERENT fixed as he said they would be. I had to take my car to be fixed on my own, (3MOS after I purchased it) and it cost me $2000.00 to fix (I have my receipts!). I also purchased a Service contract from a third party THROUGH the dealership. My bank send a check for my all my purchases and Turns out, MOE NASSAR, the owner NEVER paid for it, KEPT my money, therefore my contract was VOID due to lack of payment. Still waiting on my refund for the non-existent service contract! He is VERY CHEAP and is NOT a man of his word! STAY FAR AWAY from this dump!

ja
Review №65

I took my car in & he provided me with all the information i needed, it was such an easy & great expierence!!! kobe did a really great job at cleaning my car! thank you VIP motorsports & Kobe!!

Ro
Review №66

Great customer services come shop at vip

Ma
Review №67

My mom and I purchased a 2015 Chevy Cruze from them recently. Great experience, got s great car. Shout out to Johnny.

Br
Review №68

Do NOT waste your TIME or MONEY on these people. They’ll start their nonsense about how much they care about their customers and how important it is that their community sees their honest work, blah blah. $ They’ll come across as being super helpful and attentive until you call them on their bull. Then they’ll refuse to answer your calls and become impossible to reach. I guess they are under the impression that radio silence will get them out of legal trouble.I purchased a vehicle from them three months ago worth $24,000. Since then I’ve already had to replace four of the tires because they weren’t just bald but dry rotted (including the spare), and the entire front axel because it had gone so long without fluid in it that gears were falling to pieces and parts had welded themselves to the housing. That cost $5,000. They will also charge you for a vehicle title application, never file it and then you have to pay for a temporary plate because you can’t get the ones you paid $150 for, and if you’re lucky (like me) the only way to get that money back is if you have your lender harass them into refunding the money for the application that they never submitted because they didn’t have the title. That’s right, they’ll sell you a vehicle without a title present and without your knowledge. They’ll also charge you for GAP but neglect to send you home with the contract IF they submit a contract, and then refuse to send you the supposed contract, also like me. So where that $900 really goes is beyond me. Probably straight into Moe Nassar’s wallet. And those are just the issues I’ve uncovered thus far! With all that being said, I’ll be filing a claim against them and have already reached out to the Better Business Bureau.& I don’t know where all these 5 stars are coming from or what kool-aid those people are sipping on, but this is NOT a 5 star establishment by any means. Unless it’s a negative 5. Do yourself a favor, drive up a block and go to any of the other twelve car dealerships on that street. They can’t be any worse than VIP Motorsports! And if you’re hardheaded and still want to try your luck at this con shop then make sure to cross all your t’s and dot all your i’s.UPDATE 7/13/19: After moving to TX with the title they mailed me in order to get it licensed and registered, the DMV graciously told me that VIP did not sign the title and still technically owned the vehicle. So here I am again without the ability to get the vehicle that I thought I owned licensed. Guess I’m coming back to OR to wipe the floor with them.

Ma
Review №69

I purchased 3 vehicles from VIP motor sport and I’m a satisfied customer, I haven’t had any problems with them. Highly recommend this dealership.

Al
Review №70

Patty was very helpful. Awesome cars at VIP . Recommend!!!

Be
Review №71

Horrible customer service! Charged me for gap insurance I wasn’t given any paperwork for the gap insurance now they want answer my call or return my phone calls.

Fr
Review №72

Awesome place to purchase. They work with you and get you what you need!

Ra
Review №73

Great customer service and inventory. Reasonable prices. Ruben es buen compa y bien amable.I recommend this place very much for your next purchase.

al
Review №74

Had great customer service.

Ru
Review №75

Great customer service 😎👍

Mi
Review №76

I honestly don’t know how places like this are in business!!! VERY over priced !!!

lu
Review №77

Be very careful when dealing with vip motor sport the owner is not true too his word also he is very cheap

Su
Review №78

Excellent service

Information
22 Photos
78 Comments
4 Rating
  • Address:408 W Columbia Dr, Kennewick, WA 99336, United States
  • Site:http://vipmotorsportskennewick.com/
  • Phone:+1 509-579-4010
Categories
  • Car dealer
Working hours
  • Monday:9AM–7:30PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7:30PM
Similar organizations