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Elite 1 Auto Sales LLC
800 W Columbia Dr, Kennewick, WA 99336, United States
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Elite 1 Auto Sales LLC
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Ni
Review №1

These guys are honest and will go out of their way to make sure you have a pleasant experience. Even though we didn’t buy this time we will definitely be back. I would recommend them if you want a honest place to purchase your next vehicle.

Ch
Review №2

Customer service was top of the line. Best experience I’ve ever had in a dealership. Juan, you and your team are doing a great job! I’ll be back to pick up another truck soon!

Es
Review №3

I am very happy with the customer service Juan provided us with. I would definitely recommend him to anyone. He is was very honest and helpful. Would come back again!

To
Review №4

Juan was awesome. Very quick and easy buying process. I will be back in the future when in the market for the next vehicle.

Xa
Review №5

Very helpful people. I 100% recommend this place

Ti
Review №6

If I could give 10 stars I would !! Juan did an amazing job helping us get the truck we loved in such a little time ! Highly recommend them super nice guys honest about the vehicles

Da
Review №7

Nice selection of reasonably priced vehicles. Upfront and easy to work with sales staff.

Cr
Review №8

First of all I would like to thank all the salesman,but the Owner Juan Galvan went above and beyond to help me find the best car for myself and my family. Great service highly recommended !!!!

Da
Review №9

Very good buying experience 👍Good honest team! Highly recommended!!

Da
Review №10

Want to thank Elite 1 For being a fine standup company to do business with and Juan the Salesman couldn’t have made things easier. THANK YOU

Da
Review №11

Good people Juan treated us great very honest and reasonable! Worked with us and picked us up from the airport.

Em
Review №12

They helped us not only get into the truck we wanted, but the truck we needed! Definitely check these guys out if your looking for a truck.

Jo
Review №13

Very helpful! Thanks guys

Ke
Review №14

Low miles thats nice.

Lo
Review №15

Great experience, wonderful sales people and amazing prices. Go check them out you will not regret it...

Be
Review №16

Found the car I wanted at a good price. Both the owner Juan and his sales manager, Juan, were easy to deal with. I had the car checked at an independent dealership and found elite1auto sales represented its condition truthfully. The sales staff responded to my questions and requests quickly and were willing to negotiate on the price. That means a lot when purchasing a used car!!

Le
Review №17

Overall, Juan and the owner took care of me. Heres the thing. I bought my vehicle online. Had a check ready. I was too excited and eager for the vehicle I bought and they took advantage of that but I cant fault them for that really. I asked repeatedly for inspection reports and details on the vehicle, i was told everything was good but they insisted no warranty. The big thing was that it made it to CA. It did make it to CA from WA. About an hour after driving the check engine light came on, the tires are shot, but they did change the brakes. The headliner is sagging, armrest has a broken clip, and the previous owner butchered a wiring job for the alarm system. One of the headlights was out. There are literally screws in both the doors holding the interior panels on it. The transmission needs to be rebuilt. The TPMS is shot. The dome light is missing a cover, there is unexplained clicking from somewhere and the driver seat has a busted panel cover. There was an evap leak and 2 broken bolts on the manifold. Heres the thing. Seeing how bad shape this vehicle was in, I would STILL have strongly considered buying it because I happen to specialize in repairing this vehicle. I just asked for complete honesty and I dont think i got that. Had i known all of the issues the price would certainly have been renegotiated. They also charged a holding fee that had no standard minimum to take the suv off the market. So I paid $100 but it was refunded upon purchase since it was never actually taken off the market. That said...my biggest concern was getting it to CA. They said it would make it and it did even with the check engine light on so theyre alright with me. The owner talked to me directly and said We changed the brakes so its good to go. But its a 12 year old vehicle so if you keep looking for something wrong youll find it. Their prices are legit. They work quick. But if youre buying online or even in person, i would recommend having it inspected independently and really taking it through a decent test drive. It was my fault for not fully inspecting the vehicle. If I had picked it up in person I probably wouldnt have bought it based on the lack of transparency with these issues, some minor some major. The pictures look good but dont show all the issues and I guess they dont have to tell you. But no one should be expecting a new mint condition vehicle anyway. Theyre good people and Id buy from there again. Juan said he drove it for 3hrs to make sure it was good, we got it empty on gas but detailed. It looked great aside from the underlying issues. Im already $3000 into fixing mine up 2 weeks later but I enjoy a Frankenstein project to restore to original condition then improve performance. Juan handled a virtual inspection well, video was just fuzzy but he did send video and pictures I asked for. Even though I wasnt told everything they werent crooks about it, they were honest, I just didnt ask all the right questions I guess. Got my dream vehicle here so Im happy!

Ni
Review №18

They were not very helpful!

Ju
Review №19

Went to the dealership with the intent to buy a nice Corolla, unfortunately it was standard and I dont know how to drive it. A little disappointed I was thinking I was going back home with no car, but Juan helped me to find a different vehicle with low miles and great price. Now I am a HAPPY owner of a PT Cruiser and thats thanks to Juan.Besides that I called before I went and Jake was very friendly and I encountered the same attitude when I got there. They really cared about their customers and now my dad is thinking in buying his car with them. 5 stars for them

Mi
Review №20

The elite-1 staff will definitely take care of you. Amazing staff. Best in Washington!

Ni
Review №21

Best carbuting experience I’ve ever had. Juan and Raul and friendly, professional and went out of their ways to get me in a great car for a great price. Raul even found me an awesome interest rate! I would definitely recommend Elite 1! 5 stars!

Lo
Review №22

Found a nice car. Louis was a friendly and courteous sales rep! Thank you!

Ra
Review №23

Found and bought my daughter a nice used car from this dealership. We got a good deal on it. Id come back again.

Ju
Review №24

You know what? They put us in a decent car at a fair price. Thats all a car lot needs to do. Thanks Jason

La
Review №25

Had the pleasure of buying a truck from these guys. Price was really fair based off the condition of the truck. The process was hastle free as well. I will be back and recommend this place to my friends and family.

Bi
Review №26

Nice employees. good selection of unique cars. didnt buy but id consider them next time.

a.
Review №27

Decent price..but the car I bought there smokes alot not happy..i went and bought a car there thinking it last years not a day ..spent all my money here lesson learned never again

Co
Review №28

They was a big help ive been lookin for a car for awhile and with no credit they got me into a new truck where only thing it needed is new tires so you lookin for a ride elite 1 got you cover cheap and reliable

Bo
Review №29

Friendly Staff and Great Selection of Vehicles! Highly recommend!

Al
Review №30

Just bought a truck at a GREAT low price! Very affordable, and a great truck overall. Customer service was 5/5

J
Review №31

Friendly sales guys. Good selection of affordable vehicles. Felt like they cared about me as a customer.

Aa
Review №32

We have bought 2 cars from here. Rhe first one perfect! The second had some issues that were unknown by even Elite 1 bc they were well hidden. I drove back to Elite 1 and the Excellence in customer service CANNOT BE MATCHED BY ANY! These guys were on it! The owner was involved and my car is running great now with a few replacements! YES, REPLACEMENTS. They made her whole and I couldnt be happier! My family and I are so impressed. We are already planning to trade in another vehicle for my mom to get a different car! Thank you Elite 1 Auto!

Eu
Review №33

Everyone there was helpful and to the point, they helped me get into a car in my price range. Abel in particular let me know i was in good hands

Mi
Review №34

I purchased a vehicle from them in October. I have contacted them several times and been given the runaround on where my title and paperwork are. I live in Oregon and now have a vehicle that I cannot drive due to the fact the I cannot get another trip permit. Raul will not call me back and as of todays visit to the dmv the paperwork is still not there. Horrible experience and I am blown away that the owner or Raul would not reach out and explain why I havent received it. I do not have a leinholder involved. There is no excuse. Next step is a dealer complaint with Washington State. I have texts from October saying the paperwork was sent..and multiple phone calls logged. BUYER BEWARE..I would give negative stars if possible!

Jo
Review №35

Dont buy from there if your out of state the charge you tax, license and fees, the you go to DMV pick up plates and get charged again. Also low ball you on trade ins. Gave me 5000.00 selling my truck for almost 10.000

Mi
Review №36

Purchased a lemon from elite one auto. Literally sold me a clean tittle car that has been through structural and frame damage on a UNIBODIED car. Totaled. Went back to see if they would make it right and all they told me was “man, that salesman really screwed you.” It was YOUR salesman. Hmm. Scammers.Notified better business bureau. :)

Ig
Review №37

Poor service, car broke down 1 week after purchase and they ignore you.

nx
Review №38

Best popcorn in town! Nice cars too

Ja
Review №39

Really good selection of affordable vehicles

Te
Review №40

Jason was very helpful in finding the right car for us!

Je
Review №41

Best customer service and car buying experience in Tri-Cities

Mi
Review №42

There is only one place to get a car in Washington! Elite-1 takes care of their customers.

Ro
Review №43

Got a great car great price great help good sales men

Ro
Review №44

Love the service good sales men very helpful

Kr
Review №45

Juan was very friendly and made sure that I got the car I wanted knowing that I needed a working car for my family its had a oil leak and as soon as I mentioned anything they were all on it made sure I got in for them to check out the problem the mechanic and all of the men are helpful and very nice!

Mi
Review №46

Best dealer ever!

JJ
Review №47

Great experience buying cars here!

Jo
Review №48

GREAT CARS, GREAT POPCORN TOO!

Av
Review №49

Its okay they work with

Ma
Review №50

High prices

Mi
Review №51

Simply the best!

Information
3 Photos
51 Comments
4.4 Rating
  • Address:800 W Columbia Dr, Kennewick, WA 99336, United States
  • Site:http://goelite1.com/
  • Phone:+1 509-820-3292
Categories
  • Car dealer
  • Car detailing service
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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