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Itech & repair
5000 Katy Mills Cir, Katy, TX 77494, United States
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Itech & repair
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EV
Review №1

Friendly staff and fast resolution to issues with phones. Great low prices on phones and accessories. Will be back for sure. Thank you!

Wh
Review №2

Memon at Itech & repair has always gone above and beyond for me. Weve brought in phones that we thought for sure were destined for the trash... and he has always been able to repair our damaged electronics (we are very hard on our devices!). These guys have always been reliable and fair.

is
Review №3

I have used their services in the past and they were wonderful. This time they charged me $300 to repair my phone, with a price tag like that, I expected new parts. They used old parts. when i confronted them they told me the parts were new, but tell me how a brand new housing is dented and scratched and had a dirty s pen inside. I was able to get my old s-pen back thankfully. I will not be going back here.

Jo
Review №4

Memon. Amazing service!! AMAZING PRICES. HIGHLY RECOMMENDED TO COME HERE TO GET YOUR PHONE FIXED OR TO BUY PHONE ACCESSORIES!

Ju
Review №5

I just want to start off by saying thank you to Samir for his exceptional service in quickly, efficiently, and kindly fixing my screen 20 minutes before closing. You made my entire day so thank you so much! I’ve been at this location twice and both times, the service was top tier, quickly, quality work. The service is outstanding and I was just overall so impressed with their desire to make sure their customers and well taken care of. Thank you so much and 11/10 will return!

Ke
Review №6

I recommend Memon ..he is very fast in repair ..And very reasonably prices..

ty
Review №7

I brought my phone to them because the charging port was not working. The manager was very personable. He told me to wait for a few minutes. He came back and told me it should now work.This is an excellent store to use if you need repair on a phone. They were professional and courteous.

Jo
Review №8

This place is AMAZING! Great service and got me exactly what I needed at the right time! Incredible!! Grateful and will highly recommend going to them for your needs!!

Sa
Review №9

Had a great experience! Very fair price Ill be coming back here for sure.

Be
Review №10

The guy is super helpful

El
Review №11

Broke my phone about 4 times already and each time I come here to repair it and they never disappoint ! Sameen is such an incredible employee, very nice and funny . Makes the service be 100x better !

Jo
Review №12

Mr: Memon has done a repair on my cell phone, he was a great help and I am very satisfied with his service. I would highly recommend him and his store Itech &repair in Katy Mills mall. It was a pleasure doing business with him and I would definitely go back there with any issues in the future

Di
Review №13

He’s funny and cool

su
Review №14

My phone screen was completely cracked and they fixed it very well. The very positive and professional services was worth sharing this. Waited for no more than about 30 minutes and the screen looked like I got a brand new phone. Very friendly and definitely recommend. -iPhone 6s guy

Je
Review №15

They gave me a great price to fix my phone screen, I had called around to 4 other places and they had the best prices and best service!!

Ky
Review №16

Staff was friendly and knowledgeable. They gave me the most reasonable estimate to repair my phone screen. This business has been in the Katy malls for more than 4 years and they do legit work . The repair was done quickly and ready as promised. My phone is like new again. I was very satisfied with the quality work. I am a repeat customer. I plan to return for any other repairs.

gi
Review №17

The guy was very helpful and well versed in the iPhone warranties, T-Mobile insurances, and overall care of phone. I came in with no appointment and they saw me immediately and my phone was fixed within an hour for a great price. Apple said they couldnt fix the issue without replacing the whole phone with a new refurbished phone for $300+. Definitely recommend this place if you have any damage or issues with your phone. Fast work, fair prices, and knowledgeable staff.

Ja
Review №18

Great and friendly service. Would recommend. Mr: Memon

Au
Review №19

It was great for my first time all the employees was really sweet to me and worked with me I love it here 😊😊😊

se
Review №20

I highly recommend this place! the store has an excellent customer service professional and technician! He works diligently to provide good information and the best service around!I brought in my 2 - 3 year old mobile phone when my carrier would do nothing for me but try to sell me a new one. the technician at the store talked about the factors relating to the issue and checked out the phone for free. He set good expectations when he needed to order a replacement part, promising to charge me only if the repair was successful. Ultimately, he exceeded expectations by completing the job earlier than expected! The phone works wonderfully now,. It worked out to be far cheaper than to buy a replacement would have been.At the conclusion of the service, they were very helpful in giving reasonable expectations on the remaining life of my phone and recommendations of manufacturers I can consider when it is time to replace it. I wholeheartedly recommend this place to anyone in the area with a problem with their mobile device!

Em
Review №21

BEEN HERE TWICE, AMAZING SERVICE, GREAT PRICE, FRIENDLY AND PROFESSIONAL. HELPED ME OUT IN A TIME OF NEED WITH A GREAT DEAL! I HIGHLY RECOMMEND THESE GUYS CANALI AND MEMON!!!

Wa
Review №22

I-Tech & Repair is inconsistent in their pricing policy with customers and it seems that you have to argue to get the price they offered when you dropped it off. I would recommend that you go somewhere else.

Bi
Review №23

They serviced both my iPhones to my specifications (even though battery service wasn’t fully satisfying but promised to get it fixed if issue isn’t solved in couple of days) and with reasonable prices. Will recommend to everyone

br
Review №24

My phone screen was completely cracked and they fixed it very well. The very positive and professional services was worth sharing this. Waited for no more than about 30 minutes and the screen looked like I got a brand new phone. Very friendly and definitely recommend. -zain my man

ch
Review №25

In my line of work i tend to break or ware out my electronic devices a lot so Im always on the phone and comparing prices for repairs. This is the first place Ive ever called that delivered, integrity, professionalism and hip customer service! Free diagnosis and then a full educated explanation about your device and its problem. I wouldnt pay less anywhere else because you cannot buy trust! These people become your friend before getting to down to business and thats not something most businesses can do! I highly recommend

Al
Review №26

First Class service - fast and efficient

ab
Review №27

Great service and I am so happy that I found them for they have helped many times. They are very patient taking all the time needed to make sure I am pleased and happy. Recommend them very much with out any heasitation!! Very happy I am!!

jo
Review №28

The provide amazing service. I shopped around to check the prices and they provided with the best qoute to fix my phone. Will definitely be returning to this place if i ever need to get my electronics fixed.

Ad
Review №29

Memon .. best deals and repairs any phone in perfection

Ab
Review №30

Recommend Memore he did a great job fixing my iPad and my iPhones.. :)

an
Review №31

Went in after my battery died. As a business owner, I cannot be out of pocket for long. They were able to take care of my phone immediately and I was in and out in less than 45 minutes. Staff was friendly and very accommodating. I highly recommend and will definitely be back for any future electronic repairs.

Th
Review №32

I just left this store. They opened 30 minutes late and then told me my iWatch would cost $100 to repair the glass. No other issues with the watch. I happily declined there offer. Unprofessional and over priced.

cr
Review №33

Found this business through Facebook. Took my broken series 4 watch in for glass repair. Only waited 1 hour . They are very honest, fast, and affordable. Definitely recommend this place .

cy
Review №34

Absolutely awesome. Actually try to make sure your phone gets lasting repair, does it as quickly as possible, and doesnt try and cheat you on the price. The ONLY place in Katy I will take my phone to get fixed.

Di
Review №35

This place is awesome!! Highly recommend! My iPhone 6s was draining its complete battery life within a half hour - I got a new battery, a super cool case with credit card slots, and a screen protector for less than the next lowest place would have charged me for just the battery! Great service; super quick turnaround and friendly staff!!

an
Review №36

Awesome experience. Took my phone in today to replace the screen & lcd. Great customer service and the repairs were perfect and done in under and hour. Plus the price was 1/2 the amount of all the other quotes I received. Highly recommend!

du
Review №37

I came here to fix my Samsung phone and the people here are awesome. They know what they are doing. Would highly recommend

ma
Review №38

I have used these guys repeatedly over the past 3 years and NEVER been disappointed. You will not find a better, more professional or trustworthy place.

Da
Review №39

Very friendly staff, especially when needing to repair a screen on you’re phone, pricing is the best I have seen in the Katy area definitely recommend coming and seeing Cannali.

Jo
Review №40

Mr : Memon was very good service and great work!!!

Ca
Review №41

Loved it the phone I got was great and the service was amazing

ma
Review №42

Fast service and very helpful. Was able to get screen and LCD fixed a case and screen protector!! Also very affordable

lo
Review №43

It was a great experience here, I didnt feel scammed Ali worked out a great deal for me! He was friendly and very knowledgable! Overall a great experience and would definitely go back! 👌🏾 thank you for the great customer service....

am
Review №44

They did a great job fixing my son’s iPad, done in a few hours too! Very polite and knowledgeable. Definitely recommend!

ri
Review №45

Best experience! I completely shattered my screen & messed up the LCD, they fixed both for me at an unbeatable price. My service provider told me my phone wasn’t even fixable. These guys did it in only 20 minuets with no hesitation, will recommend!

Ty
Review №46

I love y’all service.canali is been Very helpful.highly recommend this place and canali

am
Review №47

Great service and very helpful staff! Price is very reasonable, i fully trust them with my devices.

na
Review №48

Did a great job fixing my iphone 6 plus broken screen! I liked that they did spend time with me and tried toEarn my business. Did a great job for a fair price. Thank you!

Ol
Review №49

Very professional customer service I have expenerice .the manager mr canali knows what hes doing and the way he deal its amazing.i highly recommend to come see canali.

Ro
Review №50

Mr: Memon & Mr: Canali did great job quick work they replaced both my iPhone 6+ & 8+ screens for less then most places where going to repair one of them for and I got a free screen protector 👍👍👍👍👍 I for sure will come back or recommend anyone who needs for repairs done ✅ ✅✅✅ 💯 💯 💯

Tu
Review №51

Excellent people to work with had a battery replaced on my 6s came out dud thats why had to make another trip but got it sorted good custome service & highly recommended... 4 stars just for making another trip other wise no complaints would have been all 5. Thank you guys for helping me out

Mi
Review №52

Took my iPad mini and Samsung Tab there. The iPad was repaired in about an hour. The Samsung tab took longer because the replacement part had to be ordered. I was called when it was done. Great job on both and very reasonable pricing.

al
Review №53

Great and trustworthy service, best prices in town!!! I had my iPad Air 2 fixed for $149 without tax and it took a little while but for being so cheap it was worth the wait and he fixed it professionally, everyone else quoted me $170-$250 but he did it for only $149, I highly recommended this place to anyone in Katy or Houston

Sa
Review №54

Very professional and highly rated technician on site for cell phones had all the answers for the questions we had about fixing our iPhone 8.had a very friendly attitude and explained in detail about the repair was very upfront and honest about the screen that was going to be used.highly recommended place will definitely be back if needed

Jo
Review №55

Excellent job done did an outstanding job replacing the screen on my iPhone 7 Plus and at an unbelievable price just been to an Apple store at galleria in Houston and was told that they could not fix the phone as the Lcd was not working and it will be 349$ to replace my handset. This place not only fixed my phone but also were able to save my data that was very important and only charged me 110$ for everything. Will definitely use the s place again for all my repairs from now on

Me
Review №56

Amazing customer service great prices will definitely comeback if needed

Iu
Review №57

SOLD US MULTIPLE STOLEN PHONES. IF THEY CLAIM THEIR PHONES ARE “unlocked “ they aren’t Always call your service provider with the IMEI before you walk out that door.

au
Review №58

This place rocks! This is the second time I have been in and they simply cleaned my charging port when they could have simply sold me a new one, I am sure at some point it will actually break and I will only come here to have them fix it! Honest service is hard to find and these guys are exactly that. Thank you itech for spending a few minutes and getting me charging again.

Re
Review №59

Excellent customer service the sales associate was very polite and professional went in depth of the process of how the repairs would be and even the warranty side as well was very satisfied with the work they did on my note8 will highly recommend them to anyone needing their cellphones or tablets fixed

jo
Review №60

I cant say enough nice things about this place. Got my cracked cell phone screen replaced within 20 mins. Reasonably priced and very honest!

Do
Review №61

These guys do an awesome job fixing phones highly recommended place period.price was quoted over the phone and time as well price came in as quoted and they were faster than they said it will take. Will always use them for my future repairs

Sh
Review №62

I am not happy with this place. We purchased an item that did not work and when we came back to exchange it the salesperson was not happy. The item that we exchanged did not work as well. When we came back, the same salesperson got upset with me and told me that I was uneducated. That was very rude and unprofessional. I am not happy with the customer service at this establishment.

ki
Review №63

They offered me a great price and finished it in a very quick time. I am very satisfied with the customer service and recommend coming here.

Am
Review №64

Find another place to take your phone! These guys ruined my phone! Just wanted a new battery in my iPhone 5s. My phone was returned with pry marks, the power button is broke, the silence button is broke, and worse yet - I can no longer take video with sound! There is only a loud white noise type sound. My phone was in excellent condition (besides a quick draining battery) prior to taking my phone here. Do your research, or take your device to Apple. When my husband confronted them about the phone damage, they totally denied it. Zero integrity.

Wh
Review №65

This is the best place in whole Katy for getting ur phones and tablets fixed.have been using them for the last couple of years and they do amazing job in reviving ur dead cellphones and tablets.HIGHLY RECOMMENDED

ba
Review №66

This place is awesome when it comes to fixing phones.the prices are great and all the repairs are done in timely and professional manner will tell all my family and friends to use them its also conveniently located in the mall

cy
Review №67

This place always amazes me by its quality of work. have been here since they opened and they always help me with great deals on cellphones accessories and repair highly recommended place for all ur repairs

Bi
Review №68

This place is amazing in fixing phones and tablets. They did both the jobs for me in timely and professional manner and at very economical price

Al
Review №69

Had my phone fixed at this location for charging related issues got It fixed in timely and accurate manner my phone works great again like it had never been broken.the sales associates are great and know what they are doing highly recommended place for ur repairs

Yo
Review №70

Amazing service and highly professional and trained technicians had my screen replaced in no time highly recommended for all ur cellphone and gadgets need

sa
Review №71

Very helpful and kind people would go out of the way to help you out. have used them four to five times these guys are awesome

As
Review №72

VERY DISAPPOINTED! Was promised that if anything was wrong with the screen it would have full warranty. 3 days after I got my screen fixed from them it started to chip near the front camera and all they told me was that it was sun exsposure. BE CAREFUL DOING BUSINESS WITH THESE PEOPLE!

Jo
Review №73

Performed the repair in timely manner very good service and friendly people

Fe
Review №74

Great place to get ur screen fixed.

Me
Review №75

Great prices amazing customer service highly recommended

do
Review №76

My screen was fixed Quick, Cute Cases,Great Customer Service !!!! Amazing people! Amazing Owner!!!! Will definitely be back!

al
Review №77

Keep up the good work guys really appreciate ur help and will definitely come back for any tech questions

ki
Review №78

Quick and great service, I all ways come here for repairs my electronics, highly recommended this place.

Da
Review №79

DO NOT DO BUSINESS WITH THESE PEOPLE. Terrible quality of service and major lack of integrity. We paid $70 for repair and $40 for battery. Faulty glass installation was made and we noticed when we came home after being rushed out bc they were closing and instead of honoring warranty, manager said it was not covered wanted to charge again for glass repair done less than a week ago. Very dishonorable.

An
Review №80

Very quick repair and excellent customer service with reasonable prices

Gu
Review №81

Great service 28 days later purple line appeared an they said they can replace it again but theyre gonna charge me for their screw up . will never go back to them in life .

Ch
Review №82

Had been to three other cell phone stores before coming here and this place did what no others could do these people are professionals and know what they are doing highly recommended place for all ur cell phone need

Da
Review №83

Unfortunately I have bad luck with breaking my phone screen quite a bit. But fortunately ITech and Repair always helps me out. They have great prices and really good quality glass! Ive been to many cell repair shops and seriously none compares to this one! Its located at entrance 7.

da
Review №84

Perfect customer service, since I started coming here for my phone repair and etc I have no regret and I will recommend to anybody that I know.

pa
Review №85

Came in an hour before they closed,previously calling them noting them if I could fix my iphone7 plus and with no hesitation he said yes, and when I got here the service was excellent and the price really reasonable as to other places that overcharge you. Overall I want to say this place knows what to do and if you want to get your phone fixed for cheap this is the place.

al
Review №86

These guys know what they are doing, took my laptop to best buy and they told me that my laptop was not fixable, these guys fixed my laptop for a great price! Highly recommend them, will go back for all my computers and cell phone needs!

Aa
Review №87

Excellent prices and superfast services.best cell phone repair shop period.

al
Review №88

Job done right. very satisfied customer thank you ITECH u guys made my day

me
Review №89

Amazing people very polite and efficient in repairs superb customer service very satisfied customer.

ro
Review №90

Superfast repairs excellent customer service fan for life

an
Review №91

Very honest and integrated place does not rip u like other places for quick buck,highly proffesional and upto mark on the repairs highly knowledgeable in ever aspect of the repairs that was carried out .will recommend to all my family and friends

An
Review №92

Best cellphone repair place in katy period. Had screen cracked on my Samsung galaxy s8 they fixed it to perfection entirely satisfying experience thank you guys

Hi
Review №93

Amazing and superfast repairs with good quality parts and great prices highly recommend it

Br
Review №94

Do not take your phone to be repaired by these people. They are shady and will deny breaking something when repairing your phone. My son took it in for a cracked screen and now his home button doesn’t work. When mentioned to the employee, their initial response was, “we didn’t do that, but we can fix it for another 20 dollars!” Needless to say they did not fix it and they charged my card twice despite telling me that the initial charge did not go through! Extremely disappointed and will never use them again!

Cy
Review №95

Exterrmly friendly people helped me out with my phone which was not working and I was afraid that I lost all my data but they helped me out to recover my contacts thank you for great service and got bless you all, I am recommending you all to use them for all your reapir,

Jo
Review №96

I went to this shop on March 22, 2018. I had bought a battery several months earlier. I recently found out that the battery was defective and had researched the problem before i went into the store. the battery had inflated and had popped the screen off of my phone. I had called the shop the day before to schedule an appointment the day before. The person who was working the store that day was extremely rude and was generally unhelpful. He laughed at my situation and said I was stupid and should have researched the situation beforehand and to not waste his time. He proceeded to diagnose my problem as a Physical Damage to my phone and refused to repair it. I would not recommend this store to anyone and will never go here again.

ki
Review №97

Fast. Great priced. And very nice ! I’d go back !

ja
Review №98

HIGHLY RECOMMENDED TECH SHOP FOR ALL UR REPAIR NEEDS

Re
Review №99

Amazing place to get ur phones and computers fixed had my iPhone and Mac repaired at this place for excellent prices and they both are back as new

Ti
Review №100

Great customer service very happy with the repair performed on the device will definitely be back for all my repair needs

Information
2 Photos
100 Comments
4.6 Rating
  • Address:5000 Katy Mills Cir, Katy, TX 77494, United States
  • Site:http://simon.com/mall/katy-mills/stores/i-tech-repair
  • Phone:+1 281-665-4362
Categories
  • Cell phone store
  • Shopping mall
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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