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Texas Auto® North
11655 North Fwy, Houston, TX 77060, United States
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Texas Auto® North
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Ta
Review №1

I always wanted a corvette. We had already purchased 3 cars with David and had all amazing experiences. David went beyond the duty of a sales manager to make sure I was able to purchase the 2021 Corvette for my 40th birthday with ease . Customer service is excellent and so is hospitality of the staff

Hu
Review №2

Mr.Amir Rahdar helped me find the best truck. He was a real help and was not like other sale reps trying to sell you the most expensive one. Amir went above and beyond by providing the best customer service possible! He was also very patient to answer all my questions and made the transaction process very smooth. Thank you Amir it was a pleasure doing business with you!!

Be
Review №3

Great experience from beginning to end. Ali was an awesome salesman and Latonya was very professional in easing us thru the final steps of car ownership. I will recommend all my family and friends to Texas Auto North.

Da
Review №4

Excellent dealership. Very professional and very personal experience. Will tell everyone looking for a vehicle to please go to there dealership. My experience was excellent. I had my truck and my car for trade ins. Was upside down and these great people helped me get the truck I’ve wanted for a very very long time. And my Salesman Jeff Surratt is now a new founded friend and a great Salesmen who cares. You can’t find anyone nicer and helpful then Jeff. And the management at Texas Auto North. I would rate them higher but google only goes to 5 stars.

Ti
Review №5

Mr David Melendez helped us find the best car. He was a real help, not like in other auto sales, that people try to sell you the most expensive one. He was also patient to answer all kind of doubts about the cars they had. Thank you Mr Melendez. It was a pleasure doing business with you. BEATRIZ A Galarza

Gr
Review №6

Thanks to David Melendez this is by far the only sales agent I can rely or trust he will do whatever it takes to get a deal done. Not just for the sale but the best deal that can be done that fits your financial status. I have purchased 3 cars with David and hope to continue in the future doing business with him. If your doubting anything contact David he’s really good.

Ge
Review №7

I recently bought a vehicle at this location and the experience was great! Excellent customer service. Esteban helped through the whole process and he is the best sales person I have dealt with. I would definitely recommend this place to friends and family.

Mi
Review №8

The whole process from start to finish was seamless and pleasant. Anthony signed us out with ease and Jordan handled the sale perfect. Great job you 2. We got the car my wife wanted and she and I are super happy.

Te
Review №9

Customer service was excellent.thanks for being patient and working with me throughout the process of purchasing my vehicle. Jordan did an excellent job along with the entire staff. Highly recommend them for future purchases

Po
Review №10

My experience at Texas Auto North was amazing! My husband and I purchased two vehicles from there and we absolutely love them. Please ask for David! David is an awesome man and he made our experience hassle and stress free! He’s very knowledgeable and listens to your wants and needs. He makes you feel like family at Texas Auto North! We thank God for David. Get your new vehicle from Texas Auto North! Your dream car awaits you.

Ja
Review №11

My whole experience was Great! From the bottom up, they treat you with nothing but respect and they handle business! My guy David he’s the best if your looking for a vehicle look no further!

Ja
Review №12

The sales staff at Texas Auto North are extremely helpful and courteous! David is a joy to work with and does everything he can to ensure the buying process goes smoothly. I am very pleased with this dealership and I highly recommend it!

Ca
Review №13

The only downside of my car buying experience from Texas Auto was the waiting. It’s enough to make you want to walk everywhere! On the plus side, my son and I got to meet Cameron Thanars, our sales rep. He was very pleasant and courteous and answered all our questions. If he didn’t know the answer, he went and found it. Took us on a couple of test drives, worked back and forth tirelessly with his manager to get us a price on a vehicle that would make me happy. When we finally settled on a good price, we got to meet LaTonya Buckley-Britt, Finance Manager, who really knows her stuff. She is warm and friendly, answered all my questions and took her time and walked me through everything. This is the place to go to buy quality used vehicles. They make you feel like you’re the most important person in the place! Now I’m the proud owner of a 2015 Mini Countryman! Today was a good day. Thank you Texas Auto!

St
Review №14

I have to say Texas Auto North is super AWESOME!! When I say took real good care of me!! I wanted and got my 2014 Cadillac ATS!! I love my car and David Melendez treated me like family!!😅I would definitely recommend these guys!! A-1!!!!🤗🤗🤗

vi
Review №15

I would give this place no stars if it were possible. I wanted to write this review while I was still so upset by our experience. We have a 2014 Toyota Forerunner SR5 that we bought from them 4 years ago. I am a 70 year old grandmother who has taken excellent care of the vehicle. We have put less than 20,000 miles on the vehicle in 4 years. It is in excellent shape. I wanted a car instead of an SUV, so we checked around to get the best price. We got it from Texas Auto North-until we DIDN’T! We sent pictures, gave them everything they asked for. We took the vehicle this morning (this was a 3 hour process including drive time). We had the Forerunner detailed first and comments were made about how perfect the vehicle was. Great, right? WRONG! When it came time to write the check, they offered us thousands less than they offered us just days ago. We were return customers, but we will NEVER go back, nor would we ever recommend them to anyone. Be careful if you want to sell your car to them. Make sure you take your car in person and get the check right then because they might change the offer price originally given when you get there. I sincerely hope this review saves someone from making the same mistake we made.

Jo
Review №16

David Melendez very high recommended, had a great buying experience with him and very professional, thanks again sir, love my new car 😎

An
Review №17

First, the care salesman forgot to remove the plates from my trade in vehicle. Im a disabled veteran and had to order new plates. The car was not serviced before it was sold. The Financing Manager told my wife she didnt have to be on the loan .Which wasnt true. Also, I had to visit the dealership three times. Because the check was properly endorsed by the Financing Manager.

Ad
Review №18

I am very pleased to have bought my car with Texas Auto. Even though I was not based in Houston, Randy Thornton was very responsive in addressing my needs and negotiating effectively via emails and calls. I would have appreciated the electronic signatures but I went with paper option. I would definitely recommend them. Thanks.

Ro
Review №19

My wife’s & I experience at Texas Auto was amazing! I encourage everyone to ask for “DAViD”, he was our sales representative that helped us through the entire process. He definitely changed the stigma projected toward cars salesman and operated with integrity. With David we purchased 2 vehicles, he worked non stop until both deals done. Before we got the deals done he told us he was going to do everything possible to make it work and not just leave us hanging, David unquestionable delivered and backed up what it said with action. We had an excellent experience and if anyone is looking for a vehicle ask for David at Texas Auto. He will do everything possible to get the done. David my wife and I appreciate your professionalism. Thank You!

Mi
Review №20

Great place to purchase your next vehicle! Ask for David Melendez he is a pleasure to work with.

ma
Review №21

Wonderful sales people, thanks Jeremy! All the staff was wonderful and accommodating.We will purchase there again.

Ty
Review №22

Texas Auto North Saves The Day!I had major problems with a vehicle purchase from a different dealership.I was referred to Texas Auto North but my confidence in dealerships had been shaken.After the management got involved they began to make good on every promise they made to my Wife and I. Problem after problem was corrected and they proved that they take Customer Service seriously. Keep in mind, they did NOT sell us this car. They provided a great example of Service After The Sale.At the end of it all, my Wife was able to drive her car away from this dealership with a smile on her face. That is the way it should be.Many thanks to the Texas Auto North Management and Staff. We appreciate all you have done for us!Lesson Learned: Check the car out thoroughly before you commit to purchasing.

Ke
Review №23

NO INTEGRITY!!!! Do not trust this company with your social security number. They will run your credit 20 times per bureau even if you tell them to bring you the best offer out of their most recommended banks. Terrible

Iy
Review №24

Me and my mother Patrice Rankin purchased both of our cars with David. He was amazing, considerate of all our expectations, and really helpful during and after the buying process. I am a first time buyer and he made the process really smooth and quick to get me in my dream car. I recommend all first time buyers and anyone else looking for something as well to ask for David, he is great!

Jo
Review №25

Excellent costumer services all profesional people, David, Melendez i recommended him he is berry nice and dedicated on his job and decisions, iam happy for my Truck thank you all Texas, personnel,.Josue•

An
Review №26

Adil and Sam where great guys that showed me great hospitality and they where great at there job I will send all my friends looking for a vehicle to these two guys any time overall the whole experience today was great I really appreciate you guys

An
Review №27

Jordan was the best salesman ever!!! Thank you Jordan for such a great purchasing experience! I love my new Ghibli!!

ii
Review №28

David was helping me there to get my car with the all the financial..i love my car. thank you so much...he is very helpful and please full..

Ro
Review №29

Everything they are amazing ask for Mike he made buying a car a great experience

ru
Review №30

This review is solely for a pickup that they are trying to sell for an extremely high price. Buyers beware there is a 2011 Ford ranger with 47,000 miles that they are trying to sell for $22,000. Inspect the vehicles frame as it has a ton of rust that was merely painted over. This vehicle comes from Pennsylvania where salt corrodes the frame and body of most vehicles. In Texas this vehicle is a ripoff with this defect. The rust is also noticeable in the engine compartment. I pointed this out to them after I drove 3.5 hours to go see it. I expected them to lower the price, as they should... but they have not. This is simply a warning to anyone who may be interested in purchasing the 47,000 mile white 2011 Ford Ranger 4.0L 4x4.

Lo
Review №31

I just recently purchased a car from Texas Auto and it was by far one of the best experiences Ive ever had in purchasing a vehicle. My salesman David was great! Everyone was super friendly and professional. Thank you so much for making this such a great experience. When we get ready for our next vehicle we will be back!

Ja
Review №32

After having some big initial issues with my trade in/purchase right before we had Houston freeze over for a week, Tim and Alex went above and beyond to make sure I was taken care of. We discussed the issues and all I asked for was a fair assessment of everything. They took great care and time in making sure I was satisfied with the result. I appreciate everything that was done to assist me. Those two are first class Managers in customer service and it was well appreciated. Thank you!

La
Review №33

This was a great trip and the people are very happy to have you doing business with them and your very respected there.

Ro
Review №34

0 stars for this place. I have nothing to say regarding the buying of a vehicle here, but as far as selling one.. DONT!!!! They have 0 care for you as a person and are interested in only your vehicle and the profit they can make. I waited almost 2 months to receive a check for my car I sold them. It wouldve taken longer but apparently they made an exception for me. This place is bogus, stay away.

An
Review №35

The Sales manager Mr. Andrew at Texas Auto not only does his job as a manager, but also goes above and beyond his job title. Before and after I closed on my vehicle, I had a few hurdles that needed to be addressed and he went out of his way to make sure they were handled. Communication is huge with me and offered his personal cell phone number to see that I can get in contact with him personally so that my needs can be taken care of. He assisted me from beginning to the end of my deal to make sure I was happy with my purchase and also took it a step further to help me with a problem that he didn’t have to help me with. I greatly appreciate him for going out of his way to make sure my one last need was met that he didn’t have to do. I greatly recommend his services and the Texas Auto Team along with Mrs. LaTonya Britt who also went above and beyond her role as the finance manger. I can’t thank both of y’all enough for efforts y’all put forth for me. Thanks again.

He
Review №36

A good experience from beginning to end with Mr. David Melendez.I have been looking for an all around family vehicle for the last couple of weeks. Ive been shopping with no big rush to purchase anything going in and out of dealerships around the Houston area. One thing I hate about car shopping is how pushy a car sales person can be. This was not the case here with Mr. David Melendez. David was not only helpful but respectful. I spent a couple days in and out of this dealership and finally decided to purchase here not only for the vehicle I found but for the customer service. Many other same model SUVs I test drove were in comparison to the one I purchased but was not no comparison was the customer service I was given here. If youre looking for a new vehicle come here and ask for David.

Pa
Review №37

Bought a 2017 Ram 1500 from Jordan Hardy he answered all questions and took care of everything I needed as quickly as possible.I had originally given a 5 star but had an issue with my backup camera. They have a 3 month 3 thousand mile warranty which you need to bring the vehicle back to them to look at. They said they fixed the camera before I bought it. It worked for about a month and then it scrambled and you couldnt see from the camera. No biggie the camera has an issue, theyre only a hundred dollars, texted Jordan multiple times and sent him a picture and got no response. Happy with the truck, not happy with being ignored. I know it would be my issue since Im in Arizona and theyre in Texas, but it was an issue before I purchased so I thought they should have manned up and sent me a camera and I would have installed it.Sad to find they are just like every other car dealer after the purchase, even with a problem they knew ahead of time.

Je
Review №38

If you purchase a Vehicle at Texas Auto North make sure to ask for Sam I mean he hooked me up got me a real good deal when I thought he couldn’t happen

De
Review №39

Dont come here. Initially, they seemed nice and friendly - very eager to sell us a car. Upon purchasing said car, we noticed numerous issues with the car, costing over $2k in fixes. We purchased an as is car, so that was not the issue. The issue is upon asking for the initial 98-point inspection done on the car, no one would answer their phone or email after numerous attempts. Upon physically going into the store and waiting, we were promised the report by three MANAGERS, but to no avail. Further, we spent an additional $6,000 dollars for their Platinum Protection plan which turns out cannot be used anywhere but their mechanic shop (we were told it would be accepted at FireStone, etc.). Needless to say, we canceled the completely useless warranty plan and wont be going back to Texas Auto North again. Dont waste your time or energy here - more stress than its worth.

Ro
Review №40

This texas auto dealership was great! experience would to thank Mr. Andrew Narvaez and Mr. Jeremy Phillips for taking and going the extra mile helping finance 2017 Nissan titan XD. I would recommend anyone first time buyer or 1stor 2nd repo or bad they will help you get approved....👍👍👍...

Ju
Review №41

Absolutely beautiful experience. My wife and I walked in interested in a test drive. Mahdi Jalil accommodated us upon our request. Afterwards, my wife wasn’t settled with choice of car. Mahdi exercised his patience and service helping us explore other car options. After several test drives and number crunching, sales manager, Andrew Narvaez, assured us that we were in good hands. He and Mahdi delivered. To quote my wife, “My dreams have come true.”

Je
Review №42

I dealt with Texas Auto in Webster. Such an excellent and smooth deal. Ms Brooke was amazing! She helped me get my van I had my eyes set on. Thank you Ms Brooke!! And the financial manager Ms Khan was helpful too.

Mo
Review №43

We purchased a vehicle and on the same day a light appeared on the dashboard. We contacted the dealership and was informed to bring the vehicle back for repairs. This process was done several times and repairs were still not done correctly. We now have a vehicle that is not running that we just purchased. There has been no assistance from the general manager or the sales manager. This is not the experience we wanted our child to have for his first vehicle purchase!

Du
Review №44

We dealt with Melvin at first and he was great. Once we got there Melvin was with another customer so Brandon jumped in and took care of us. He was gray and very informative. Explained all the features of a couple different cars. We will definitely go back to him in the future and refer everyone.

Br
Review №45

This is a great dealership. David took outstanding care and explained everything to me in detail. My own credit union told me my interest rate was 17.5%. I was about to walk away and called and talked to David about it. After he talked me into not giving up which was a great decision. I got a great car and he got my interest rate all the way down to 7%. I cant thank him enough for his time and effort. Thanks again Texasauto North.Brandon Wilson

Ne
Review №46

We had the pleasure of doing business with David Mendez! And I must say he is wonderful ... he helped me get the car I want with ease! Any questions I had, he answered with certainty.. I would highly recommend Texas Auto any day!!

Na
Review №47

Awesome experience! David Melendez was an excellent salesman and made the process super easy and convenient. Finance guy explained everything in detail and made sure we left feeling comfortable. All in all an awesome experience!

St
Review №48

Tim Brackenbury was such a joy to work with. Would definitely come back.

Ja
Review №49

Just picked up a great used truck Definitely great place to buy a vehicle very fair and used vehicles in great shape. Willing to negotiate for a great price. Everyone was friendly and no one was pushy to make a deal. We will definitely be using them in the future

Sa
Review №50

Greg was a great guy he listens and he helps the best he can we strongly recommend him

Th
Review №51

David, David, David.... Definitely go see my guy for your next car. David, Anthony, & Esteban are the Dream Team. Great customer service and phenomenal work ethic. Tell him Jade sent you!!!

By
Review №52

Great staff and service and nice cars.

AP
Review №53

Got scammed. false advertising. bought a truck thinking it had an 8 speed transmission but it has a 6 speed. .

Ma
Review №54

Cameron was a great salesman!! Highly recommend

Te
Review №55

Wanted to but car but too many extra hidden dealership Fees my salesperson was great but the financing person had bad attitude ill buy somewhere else

Ca
Review №56

Found MY NEW 2012 ACURA on line test drove in a COVID19 Exposure free environment, We spoke in the office briefly I signed my appropriate documents and I was in my AUTOMOBILE driving home. About a 2.5 hours including test drive. Great job David Melendez.Welp I have had this vehicle several months and the problems I have had Some COVERED in my extended warranty and some NOT COVERED. Have been looked at promptly and I have not had to pay for towing.

Ge
Review №57

We dealt with Texas Auto South. The sales rep was Brooke Cathey and she was exceptional. Never liked buying cars due to pushy hard sale rep, but this experience was totally different. She was expeditious in coordinating our financing ( beat our rate which was already low), and signing the closing documents. She coordinated all our questions to the appropriate person and we were treated as if we were a high profile customer. Words to describe her:Excellent personaExpeditious in coordinating the saleHard working for you and dealershipAnswered all our questions or directed us immediately to someone who couldBrooke is an employee Texas Auto Dealership should be proud of as an exceptional representative.

Is
Review №58

Best experience ever David is good at what he does and put me in a vechicle me and my family wanted wouldn’t hesitate to keep doing business with them

Ta
Review №59

My online purchase of a Chevrolet Silverado 2500 from Texas Auto North was seamlessly facilitated by my salesman Clyde. He took care of every detail, described the vehicle to me, showed it to my brother, sold it to me as priced on the internet, assured me the vehicle was serviced and detailed, and promised to coordinate shipping. Clyde communicated daily until the transaction was complete. I would certainly purchase from Texas Auto North in the future.

Jo
Review №60

I have resorted to this having to be the worse car buying experience I have ever went through. First off they will show you a incorrect carfax. My salesman showed me a Carfax of the same vehicle but a different Vin and stated that I have went home and print it up the false carfax. Secondly, they did not put my temporary license plates on correctly they have fallen off a week after. Thirdly, they dethreaded the holes making it impossible to apply a license plate. The secretary even admitted that day fake they’re good reviews online. I hope this review helps. Thank you for your time.

Ta
Review №61

We called Texas Auto North and knew right away what vehicle we wanted and David M had the vehicle waiting for us ready to test drive as we arrived . No haggling ! Straight to the point . David answered all of our questions . We felt like family and we’re very happy with our purchase! I would definitely recommend to friends and family Texas Auto North . We will see you guys again in the future.

Ca
Review №62

It was my first time getting a car from any dealership. the experience was great. people are nice and funny.

Si
Review №63

I very rarely leave reviews of any kind, but I’m making an exception with this business. I purchased what was described as an immaculate car from them in March. I traveled a decent distance to get there after working out the agreement for the trade. Upon arriving there was a scratch on the dash, and several dents/paint damage areas on the car. The car ran great though, and seemed otherwise clean. During the financing their finance manager tried to slip in a warranty $2,000 higher than what had been agreed to previously. Thankfully I had the text to back up the price. During the financing we were assured that everything would be “super easy” in regards to getting it registered. It turned out due to all sorts of errors on their part I had to wait to get it registered until August. I called them numerous times trying to get things handled but it still took five months. Calling this auto sales place a professional business is a bit much. All of the staff were very nice, never rude or condescending. What they turned out to be though, was underhanded lazy tricksters, not worthy of anyone’s time or business. Please don’t give them any of yours.

Dr
Review №64

I am happy to share some used car buying insights. First, this was the third car I bid on. What I found was a lot of cars either not really for sale or sold but left on these websites as lost leads. Second, I was really fond of the SHAKER hood and standard transmission. Now, not so much. I am very happy to have evolved to this version of 6.4L Scatpack and love the Napa Leather suede interior. Third, your sales help from Mahdi Jalil helped seal the deal. I am happy to give you all 5 Stars and Thank You!Ralph Crum, Amarillo, TX

An
Review №65

I had a GREAT experience, David was a top notch salesman and very friendly and professional. He didnt rush anything and he was very honest and open and laid back which I very much appreciate. The entire staff was very friendly and helpful. The entire staff went to great lengths to make my deal happen. Thank You ! I am a very satisfied customer.

Do
Review №66

Sold them 2 cars at a fair price. It was a seamless transition. Thanks guys your the best. Did by my truck from south store because JD was there then. Love my truck now 3 years.

pa
Review №67

They were nice and patient, not pushy like most lots. Worked hard to get us what we want.

St
Review №68

Probably my best experience buying a used vehicle. David Melendez was the man who got things done. Promises made & promises kept. David worked things out in my favor and made the deal happen.

Gi
Review №69

Just finished up buying a truck from here. If you are planning on going here you need to ask for Randy Thornton. He made the process seamless and enjoyable. I am going to recommend him to everyone I know. Thanks Randy

Jo
Review №70

Was lied to from the start the salesman Randy guaranteed me that I was getting what I wanted. Told me it was a for sure thing,It was just one lie after anotherDont go here they will waste your time

Ca
Review №71

We had a great experience buying our Suburban from Texas Auto. Keith was our sales guy. I started talking with Keith over text about a week before we made our purchase. Keith was always very positive and kept telling me that he knew that he could get this done for me. He did.Thank you Brodie for getting my owners manual and thank you Ulysses for helping us get our paperwork done fast and thank you for the extra special attention for our kids with one on his birthday and all of them trying hard to be patient. Thank you Chris for getting all the details completed. Last but not least thankyou to the beautiful receptionist, your warm and friendly smile helped us feel welcomed.Though I’m very pleased with my experience with Texas Auto, a review would not be complete without some critiques. The parking lot is rough with lots of gravel and uneven surfaces. The parking lot needs to be resurfaced and landscaping redone to keep up with the rock star status of Texas Auto. Second, I felt that the car detailing at the time of delivery could have been better. Texas Auto is like the standard for used car sales, please step up the level of detailing that goes into the car before it comes out for delivery. Even a used car can feel like a new car at the time of delivery.

Br
Review №72

Easily the most efficient and fair car buying experience I have had to date. Melvin my sales rep was incredibly personable and deliberate about extending exceptional customer service. JD the GM, Tony the CFO, were super easy to work with and made the transaction simple and stress free. My wife loves her Range Rover Sport! Thank you Texas Auto!

Re
Review №73

We had such a great experience with David Melendrez, he was so helpful and made the car buying process so easy! I reccomend Texas Auto North to anyone!

Ke
Review №74

I love the people over at Texas Auto North, I literally left a message and was contacted immediately by the nicest, most sincere, and very determined Mrs. Heily Vasquez. She made sure that I was taken care of and that I leave happy in my new car. Thanks to her and the very nice Mr. Estaban Ramos for taking his time to find me the very best deal. If Im ever in need or know some that needs a car, TEXAS AUTO NORTH IS YOUR SPOT!

Ma
Review №75

Melvin and Shawn made everything go very smoothly. The vehicle was beyond my expectations. It looked new...drove like new...but...without the new-car price. Not one negative comment about any part of this transaction. Kudos to Melvin and Shawn! Thank you.

br
Review №76

My husband and I had a great experience with Texas Auto North. I am pregnant with my third child and needed a bigger vehicle! I was worried it would be hard to get a new vehicle like the last place we went but Phillip was quick working with us to get our vehicle and we love it! Phillip and Tony were very courteous, and I never felt like they were being dishonest with us.A+

Jo
Review №77

Great dealership to work with this was my first online vehicle purchase and they made it very easy for me. My sales person Karla went the extra mile and helped me every step of the way. So after picking up vehicle “corvette” there was a couple of concerns or issues I should say, I was a little disappointed but after speaking with management they went the extra mile to make it right and I was very great full for that, with that being said I would definitely recommend and consider them on a future vehicle purchase. Thank you Texas Auto I’m a satisfied customer.

Cy
Review №78

My salesperson, Julissa Ceballos, was very considerate and caring about my safety. She wore her mask properly, maintained distancing, provided sanitizer when needed, and most importantly, she got me a great deal! I wanted a new vehicle, but not at the expense of my health. During these challenging times, she went the extra mile. I will surely recommend her to anyone I know who is looking for a vehicle.

Ma
Review №79

I feel the whole staff from sales to service was very helpful during my visit. The moment I pulled in to the dealership, Mahdi greeted me and showed me every car I wanted to see. He helped me drive away with a vehicle I really liked, and even now days after My purchase, Mahdi and the service team are still here helping me with questions and concerns of my vehicle.

Ch
Review №80

Horrible dealership overpriced and bad customer service

To
Review №81

Great car buying experiece.. I was sceptical about purchasing online, but Texas Auto North had the truck I wanted at the price I was looking for. The whole process was simple and smooth. Id like to thank salesmen Melvin Moore for a job well done.

Jo
Review №82

Just had a great experience purchasing a gorgeous, almost new 2018 Toyota 4Runner from David at Texas Auto North...He was professional and prompt and had me in and out in no time. I love the vehicle and loved the entire purchase process from David/sales to Shawn in finance. Everything was painless and efficient, a great transaction. Ask for David...he was fabulous.

Br
Review №83

I purchased a vehicle without physically seeing it because I was in Kansas City, Mo area. The salesman assured me it was in excellent mechanical condition. Several people had driven it and wanted to buy it but was unable to secure financing, I needed to jump on this . They called me continually to complete purchase. I paid them by certified check and had vehicle delivered to trusted dealer and service department I use here in town. When the vehicle arrived it would not start or even jump start, there are numerous issues that will not allow it to even pass inspection so it can be tagged. I contacted North Texas Auto over a week ago and am not getting any response, calls and e-mail are not returned . They are truly mispresenting themselves online. There is no way their service department had went over this car or if so they intentionally put a vehicle on their lot that is not drivable. Also I paid them $3,000 over the book value so they were representing this as a vehicle in great condition.

Sh
Review №84

Great experience with everyone I came in contact with. Philip Lockhart (Salesman) and Tony (Finance Manager) went above and beyond to ensure they provided me with exceptional customer service. They truly worked hard with the banks to get me the best rate possible. Highly recommend this dealership for your car shopping needs.

as
Review №85

David M. Goes above and beyond for his costumers I went with a friend that was getting a car I was looking but really did not plan on buy well David asked me all the questions found the perfect car got the perfect deal and I to left with a car and I’m over the moon I absolutely love it and glad I listen and did the test drive and seen what deal he could get. Thank you David M for all your hard work and time.

Ac
Review №86

I want to shout out to Phillip Sommer and Ross and the Texas Auto North location team.... Thank you for my new truck I absolutely love! They have handled the last 5 cars I’ve had and always find and get me into the vehicles I want. The sales manager JD is amazing and the entire team treated us like royalty the whole time we were there. Such kind people that went above and beyond in every way. We should all support our friends businesses and small businesses. No matter what you’re looking for, whether it’s on the lot or not, they will find it for you and do everything they can to make it happen. They have been a true blessing and I couldn’t happier or make thankful. Buying a car and have the salesmen treat you so well and as a friend, not a person to sell, is such a good feeling! They are incredible!

Ak
Review №87

Love you Andrew and Alex !!! Thank you !!

Da
Review №88

Best car buying experience Ive ever had! Jeff Surratt made the whole experience smooth and stressless. I would recommend Jeff to anyone buying a car!

Ch
Review №89

I found an awesome 2015 Silverado 2500 at Texas auto. David Melendez was my sales person. David was very professional and patient during our transaction. This was a long distance transaction as I am from North Carolina. David was clear in his communication. When I flew to Texas to pick up the truck and drive it back, david had a very nice person waiting for me at the airport in my truck so I could test drive the vehicle on the way back to the dealership. When we got to the dealership all of my paperwork was ready. I was in and out of the dealership in under 20 minutes. I would recommend David and Texas Auto to anyone.

Ko
Review №90

Great car buying experience! Ask for Heilly! She was upfront, honest, and helpful. She also provided me with the information I needed and gave me time to make my decision.

Yv
Review №91

Purchased my Range Rover here and had a great experience. Staff was friendly from sales David & Nacho, finance and the GM. Erik in service followed up with a few things that needed to be taken care of and I appreciate the great experience and them following through with their word. I would highly recommend Texas Auto North if youre looking for a great car, price and service!

Ke
Review №92

I had the most smooth and comfortable car buying process I have ever had! All because of my sales associate Heilly! She worked hard to put me in the car I wanted! Her and Alex, the GM, worked well together to help me during my car search! I will definitely by my next car from here if I can work with Heilly and Alex again!

Jo
Review №93

DO NOT BUY CARS HERE!!!!!These people will lie, cheat and steal from you. Just trying to help you out here. All they want is the money. The car I bought needed $3,000 in repairs as soon as I got it. They are not servicing these cars before they sell them. But... they charge you a service fee and tell you the cars are in good shape. LIES!!!! They avoid my calls at all costs now that they know I have a problem. They only want the money. Do business somewhere else.

da
Review №94

The buying experience was commendable at Texas Auto. They truly work with you so that you may enjoy driving off in a beautiful vehicle. And are willing to assist in any way they can after the purchase. Their interest in giving the customer the best possible experience is visible and is deeply embedded in the corp of their organization.

wa
Review №95

My sales man Jordan Hardy was so professional, helpful and make my deal so easy to buy my X5 2017 . I really recommend this guy .Thank you Jordan!!

Ni
Review №96

Mister Pope was my sales guy and from the moment we pulled up on the lot... he was very helpful, polite, respectful and he represented your lot very well... I fell in love with my vehicle as soon as I saw it and he closed my deal. Thanks so much Mister. I love my Jaguar! 5 star/ 5 heart service! I will be referring you! ❤️❤️❤️❤️❤️...

Do
Review №97

It was a pleasure working a deal with these guys

Gr
Review №98

If you need a sales person who will do everything within his ability to match the customer needs with what Texas Auto North has to offer, ask for Jeff.

Ch
Review №99

David was fantastic to work with!

Ra
Review №100

Great friendly and helpful experience with salesman David Melendez. He’s vary helping and informative, I’m happy with the my new truck!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:11655 North Fwy, Houston, TX 77060, United States
  • Site:https://texasautonorth.com/
  • Phone:+1 832-328-0700
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car detailing service
  • Car service
  • Delivery service
  • Motor vehicle dealer
  • Vehicle inspection
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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