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Collision King
5675 W Tidwell Rd, Houston, TX 77091, United States
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Collision King
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Li
Review №1

If you get your car towed here and get Charles, you’ll love him! He’s very professional and makes you feel very comfortable and safe with leaving your car with the company. They are Toyota certified and they have a paint chemist on the site to match your car! They’re so great! Charles needs a raise! Thank you guys for all that you guys do 🤗

La
Review №2

They are the best when it comes to repairing your car or truck. Mechanical or body work. The staff is polite and respectful, everybody that works there have a smile on their face. I will always recommend them for all your needs when it comes to your automobile 🎯💯‼️

Ma
Review №3

My next mechanic will be car King company because I enjoyed the diagnostic that the mechanic Mr Chris did on my car he seemed to be such a great skillful mechanic and I would like in the near future for him to be my next mechanic and I will be his brand new customer and I will promise him he would not recreate it because he has a great new good legend work with his hands with cars so I recommend to everyone to the region to out to come out and sample the experience I have just to get a diagnostic just imagine how great it would be for him to work on my car as old as my car is but I know you can bring it to life love you guys and thats my comment for the day and God bless you

Cu
Review №4

Charles was wonderful and attentive. Not only did he not try to actively up charge me, but he went out of his way to make sure I didnt spend unnecessary money. Thete were no hidden charges and the body damage was fixed expertly.I would highly recommend collision king to friends and family.

Ca
Review №5

I am pleased with the work done to my damaged bumper. She looks good as new!

Sh
Review №6

Thanks to the shop owner Allen, for assisting me with the repair to my vehicle. I called their tow truck service to pick up my vehicle and they were there within the hour. I ended up having OVER 11,000 on damage on my Mercedes. It took time to get my part in and car repaired. Allen offered me a Complementary rental car due to my UNIQUE situation. This helped a lot because insurance would only cover so much for a short period of time.I finally got my vehicle back and it was in PERFECT CONDITON, washed, oil change, waxed and detailed....it even drove smoother. WOW! Although it took time to repair my vehicle, especially with so many parts coming in from Germany, it was absolutely worth the wait. Thank you so much Allen!!!

El
Review №7

Ive used them for a number of years. This time, it was for my car inspection. Because we had a new battery, the prior information was wiped out. They did what they could, told me to drive it for about 50 miles to reset it, and come back. My second trip there went quickly and smoothly. The also service our second car throughout the year.

Ve
Review №8

My car was taken here by their tow that had found me. took them 2 months to repair and paint doors. when i got my car back my door wasn’t aligned with the top of the car and the paint was poorly applied and not even the same color as my car. my shock/control arm were also still not good (tugging and 3 finger test was done). they took my insurance money and gave me the car anyway. when i took my car to another shop, they put it on a lift and saw several holes on the bottom of my car that were very close to my gas lines. (when i had let them and the insurance know i had ran over pannels of something causing the accident) i took it back to collision king to address repairs and it took david 1 month later to get back with insurance just to let me know that it was a total loss. so the first time they gave me my car back i was driving a TOTAL LOSS CAR. collision king just got all the money from the insurance for poor repairs. would not recommend. terrible communication i had to call to find out all the updates even though David claimed he’d be sending update messages. photos are of the damage they left behind. my door wasn’t out of line even AFTER the accident.

JM
Review №9

Always get the job done ! Honest team of people who are really looking to provide the best service possible to their clients, dont have anything bad to say. Will be back soon for a strut assembly replacement. Thanks team

in
Review №10

Rude and cheap work. Would not recommend to anyone. Shop elsewhere, youll get a better job done at a better price guaranteed

Kh
Review №11

Charles has great customer service. He keeps me updated on my mother in law truck in for repairs due to someone trying to steal it.

Jo
Review №12

I go to here whenever I need any repair or service they are courteous and very speedy and professional with their work will always recommend.

Ga
Review №13

Ultimately didnt end up working with these guys, but very professional group throughout. Charles has a wealth of experience in the industry and was a good sounding board while my car was being assessed for damages. Would go back to him and the rest of his team again in a heartbeat.

Me
Review №14

Today we dealt with Jeff. My sons car was done ( super great.. cant tell anything happened) but that was the least of it. Last year my husband and my mother died during the pandemic. Then my elderly dog died. I had her in a box.. in the back seat of my car. I was so upset that I brushed the side of the carport and the paint transferred to my car. I spowed it too Jeff.. he said give me the keys. Ten min later he brought the car back. It was completely gone. I dont often have kindness in my life. I cried for an hour. ... these are the people you want to do business with....

Au
Review №15

Delivered on time with great work. Charles handed my car and everything went smooth. Also took $250 off my deductible

Sh
Review №16

THE EQUALIZER - Giving power back to the people when dealing with big insurance companies.

Ti
Review №17

My suv was wrecked and brought to this tow yard. Their team was very awesome at taking care of my vehicle. Charles and Alex was really helpful and professional at helping me with everything I needed. I highly recommends them they are patient and informative and keep you updated on everything

ma
Review №18

Great repair shop. Professional staff will recommend

Mi
Review №19

Great customer service, very thorough, friendly and smiley faces, very reasonable,

Ce
Review №20

I enjoyed my experience here. The customer service was second to none. Gina, Mike and Charles were very helpful and knowledgeable. The shop did extraordinary body work. I will be a returning customer and would recommend others. Thanks for the great experience.

Th
Review №21

I was rear ended. It took Collision King over 8 weeks to make the repair. Throughout the process I received numerous excuses as to why the estimated completion date was extended and never felt like I was receiving the full truth. Daniel worked poorly with the insurance agent, and I had to repeatedly get involved to ensure the two parties were effectively communicating with one another. Collision King has a connection with the tow truck company/storage lot; it seemed convenient to have my car repaired here, but I regret it strongly. They sent update pictures of the vehicle that appeared to use my trunk as a temporary trash bin (not sure why these pictures were deemed acceptable to send to a client). The trunk board, bent during the accident, was never replaced.

Jo
Review №22

I had my car and inspected and it was done in 20 minutes. I was totally impressed.

ar
Review №23

I was getting my registration sticker and I was told I was going to be there for only one thing and get my sticker that I already paid for and everything but the mechanic didn’t listen to his gm to only check one thing and messed up and messed me up on my sticker no sticker no money back it was really upsetting. If he would’ve jsut listened.

So
Review №24

This was the worst experience I ever had please do not take your car there please you will be regretted this is the poorest this is service and no manager has contacted me the owner of the company has not contacted me and they tore up my car literally are brand new car at that Im appalled

Ja
Review №25

Great staff. Great service. Martin handled all the details well. I recommend this business.

Mi
Review №26

4 star so far because work isnt done yet only been 3 days Jeep has been in shop. So far excellent response on updates, respectful, and very professional. Thank you to the following Richard, Alex, Jennifer, and Oscar for your helpUpdate 04-11-21 after about 2 weeks getting vehicle back. I remember they told me about a leak which I thought was strange because my driveway has always been clear of leaks now I got the car back it leaks only after going to the shop. PROOF in the pictures this problem just started after getting car back. Driveway just started getting these leaks they speak about

Le
Review №27

Very polite and courteous. The waiting area was clean and pleasant. The staff is very professional and keeps their word.

Br
Review №28

The repairs were done correctly but I had a pretty big problem. I dont normally write bad reviews, but something is shady about his business. Had a FRONT END collision on my truck, the damage was to the RIGHT FRONT TIRE. When I finaly went to pick up my truck, the REAR VIEW camera, located on my TAILGATE. Was missing. My rear view camera was functioning perfectly and had nothing to do with the repair but had been removed and NOT REINSTALLED When I told them they had no clue what happened to it very weird. Very shady, they had to keep the truck for another week while they ordered a new rear view camera since they had no idea what happened to mine. Ridiculous.

Ta
Review №29

I am pleased with the work done because we didnt know what was the problem and they figured it out eventually but my truck runs like a champ now. Thank you!

Pa
Review №30

They awesome!!! Great ppl they care about as a person not just a customer! My guy went above and beyond !!!!! Awesome place will ever take my car anywhere else !!!!

Bu
Review №31

Great service and friendly staff.

Ro
Review №32

I love taking my cars to them to fix but the last i took my car in for some electrical work my car came back damaged and it was not before i got tow there i was told that they was going to repair it it never got done so i waited to call 3weeks later he says i cant find the replacement no where i went online and found it so i call again asking to speak to management left my info and everything still no response from no one in t b e shop concerning the matter so i feel like they dont care if the Mechanics or anybody damage your property long as they got paid they good they care about there customer or how they feel and my last bill was 1085 and now i have to spend more out my pocket for damages they done good shop but never again i really enjoy taking my car there but after this no thanks

Br
Review №33

Car inspection. Very good experience

Jo
Review №34

Polite staff and good customer service.

be
Review №35

Went in as a self pay customer for body work & paint. We talked to David when we first came in & he gave us the best customer service & prices. Definitely going back anytime I need car repairs. This is our 3rd time there & they never disappoint.

Cl
Review №36

I got rear ended by a 95 year old close to this shop. They came and picked my vehicle up quickly, helped me deal with the guys insurance, and even listened to my specific requests. I was able to retrieve things from my car whenever I felt like it, they offered a loaner vehicle, and kept me up to date with the whole process. Joe, the main customer service person, could not have been more polite and patient. Thank you Colision King!

Jo
Review №37

Took my car here for the first time and all I have to say is they do an amazing job. Richard one of the managers so helpful and nice person and they truly care for the customer overall amazing experience

Sc
Review №38

Stole a womans wallet out of the car when they towed it. They also dug through the car to see what else they wanted to seal

jo
Review №39

The whole team at Collision King was awesome, very friendly and had great communication, they took all worries away and dealt with the insurance company David was awesome very responsive and the quality of work was better then dealer quality, will definitely use them again. Thanks again David and your whole team.

Ya
Review №40

I had the best possible experience at Collision King on Tidwell! The service that David provided me with was above and beyond my expectations!! David kept me updated on the status of my car on a regular basis, he was always available (including on weekends) to talk to me whenever I called him to ask him any questions about my car, and was very respectful and professional all the way. On top of the excellent service, David was caring enough to give me a very generous discount when I told him that I was not working for a month and a half due to Covid 19 Pandemic. Everything was absolutely perfect, I would definitely recommend Collision King on Tidwell for any car repair that you would ever need!

Re
Review №41

Excellent service, Mr. David and Mr. Charles took great care of me and my vehicle. They kept me updated twice a week and made my car brand new again. Very professional and great work, definitely recommended!

ro
Review №42

I cant say enough great things about this business! They fixed my daughters MDX I had just purchased 11 months ago-as is from a used lot that had MAJOR motor issues 11 months after the purchase-almost $2000 worth of inner timing belt issues and valve adjustments. Being used, I bought the warranty through car lot and a third part extended warranty provider NVA and this mechanic shop fixed everything and NVA covered it minus a small amount out of pocket-deductable and some other issues needing maintenance. Collision King dealt with the warranty folks and did the paperwork and of course all the work needed to the vehicle-ONE STOP SHOP. Detailed my vehicle and put paper liners on the floor mates. ITS IN THE DETAILS! I was impressed with their service and commitment to customer satisfaction so much I had them change my wife’s oil in her Jeep we drove to pick up the MDX. And they changed old wiper blades and the dirty air filter. Prices up front for parts and labor. These guys and gals get 5 stars times 10!!! I will be back for all of our vehicle maintenance and any other issues we may have with our vehicles. God Bless Y’all !!Roger That!

Ev
Review №43

HORRIBLE EXPERIENCE, I USED THEIR TOWING SERVICES. THEY DIDNT ALLOW ME TO GET MY THINGS OUT, I WAS HURT, TAKEN TO THE HOSPITAL, AND WHEN I WENT TO GO GET MY VAN, THEY HAD DUG THROUGH MY VAN AND STOLEN ALL MY THINGS OF VALUE. THEY STOLD MY WALLET WITH MY DEBIT CARD, NINTENDO LITE, AND MY IPHONE. I KNOW IT WAS ONE OF THE GUYS THERE CAUSE HE SENT ME A FRIEND REQUEST ON FACEBOOK, THEN DELETED IT. I KNOW WHO STOLE MY THINGS AND I NOTIFIED THE MANAGER, BUT HE HAS DONE ABSOLUTELY NOTHING!!!!! I MADE A POLICE REPORT BUT THATS NOT GOING TO GIVE ME THINGS BACK. I AM EXTREMELY ANGRY BECAUSE I LOST MY VAN. IM HURT, AND INSTEAD OF THESE PEOPLE HELPING ME, THEY STEAL MY THINGS. DONT GO HERE. I DO NOT RECOMMEND. THEY DONT HAVE HONEST PEOPLE WORKING HERE!!!!!11/21/2020 Response to ownerThe name of the Employee is Derrick Solomon and the name of the towing company is Car King Towing and everyone there knows he likes to steal the customers things, cause I asked around. Ive also seen on an other Google page, different company name, same address with lots of complaints about their things getting stolen. A person like that shouldnt be working there. It isnt fair that a person is going through a rough time already, cause they wrecked their vehicle and then the people that are suppose to help, take advantage of the situation and screw you over even more.

Ch
Review №44

I had exceptional experience with Collision King.. I was constantly updated and well informed on the progress. Any concerns were always adressed in a timely manner. Thank you so much Collision King!

Sw
Review №45

David and Charles really put my mind at ease. They were professional at explaining the details about my repairs and the shop delivered it accordingly. I would recommend this shop to anyone that has a damaged vehicle. David and Charles. Asm for them and sit back and allow them to bring your vehicle back just as it was or even better than it was when you brought it in.

Si
Review №46

Quick, quality work.

Jo
Review №47

Awsome experience at this location. They had my truck ready in the exact time they said they would have it ready. There costumer service is great always keep you updated on whats going on with your vehicle and always stay in contact with you. Would really recommend it to family and friends.

Ja
Review №48

During a pandemic I got the GREATEST service I have ever received from a collision/body shop at this location because of the help of David. If you have auto work that needs to be done I strongly recommend going to this location and asking for David. He updated me every Tuesday and Thursday with the status on my car(even left detailed voicemails if I was busy and couldnt answer the phone), keeping me in the loop every step of the way. David took car of my rental car situation-having one ready, at the lot when I dropped off my car, and returning it back to enterprise for me when I dropped it back off to pick up my car. The work that was done on my Genesis G70, a $45,000 car was immaculate; literally good as new. I will be sending all my friends and family to see David at Collision king on Tidwell. Outstanding service. Thanks David and the Collision King Crew!!

Tu
Review №49

A great and peaceful place for every Gods people to enjoy and have fun.

MA
Review №50

I was rear-ended after the accident my car was taken to Collision King. The tow guy was very nice and professional. Charles was very convincing in leaving my car to be repaired. He spoke to insurance wrote down the claim number thats where I went wrong. The loaner car was dirty and not a good 1st impression beat-up Nissan Sentra. The next day changed Bodyshop and had my car picked up by another towing service. My car was in the back of a junkyard you can say. The final bill was 755.15 for absolutely nothing. I honestly thought Charles was being genuinely nice when in reality were charging by the minute. If you do use this service make sure to ask questions. I just had a gut feeling my car was not in the right place. The charges were a rip-off. Payout 262.46, Admn 195.00, Trans 175.00, storage 100.00. Dishonest service. Would not recommend it.

Ma
Review №51

Mike is the guy you want to see if you need repairs. I was recently rear ended and was encouraged by the insurance company to take a cheap repair with an affiliate company. I decided to trust Mike with my repair and he went above and beyond to make sure everything was properly inspected and repaired. This guy is awesome. My car looks new again and rides like a brand new car. See Mike if you’re ever in need of a repair.

Be
Review №52

My daughter was called today, she was in an accident. Instead of helping her with possibly fixing her car. A Charles recommended her to a lawyer. HOW UNPROFESSIONAL!!! I’m sure our insurance will be pleased to know that collision king is referring to lawyers!! Do not trust these people!!!! I’m almost sure this is illegal!!! This was after one of their tow trucks tried to sign her with a lawyer!!

Tr
Review №53

Love these guys. Thanks David and Charles. You guys rock..🎸

Da
Review №54

This place was amazing! Great customer service especially from Kathy. I went in for an oil change and got my tires rotated for free at a very reasonable price. The mechanic was also very friendly and helpful and showed me personally the maintenance he was doing on my car. I also got a hook up with a tire that needed to be replaced. Excellent customer service highly recommended!!!

An
Review №55

Great job awesome team over there. I love collision king the team over there is wonderful they or worth more than 5 star. The treat you like family once you become a member over there. My car looks like when I got it off the car lot. They even detailed it for me when I picked it up. Katy Mike Monica and the owner is great people even Daniel. Collision king keep up the great work.

Do
Review №56

The people at collision long were very helpful and attentive to my automotive needs. I picked my car up on time. They did my onspe toon on a timely maamnee

Si
Review №57

They fixed my Malibu up, good as new!

Vi
Review №58

Collision King, I must say did outstanding work on my car in a great timely manner! Collision King along with their staff are incredible people they help out in so many ways. I appreciate everything that they helped me out with. Ask for Brandon he is definitely helpful! Thanks for getting my car back on the road in no time! I would highly recommend Collision King to the people.Thank You Collision King! Its such a blessing to have you on hand when im in need of some work done to my vehicle.Thanks again.

Ca
Review №59

These guys are the BEST. I woke up to go to work and our truck was completely dead. I got their information from CarMax website and gave them a call. They picked up the truck within 30 minutes and had it ready in 3 hours tops.✌️✌️They were so nice and kind over the phone they made me feel like family. The prices was great too😁. Highly recommended. ☑️👑

T
Review №60

Took my 2011 F250 for cab bushing replacement last week, repairs were done with no issues and truck is riding like new again. Thanks to Mike and Jose for staying in contact and giving updates as repairs progressed. Great job.

Ha
Review №61

First off, I want to say that Daniel is fantastic to work with! He is honest and really cares about your safety and the integrity of your car. He won’t put you back in a car that isn’t perfect. He will work with you to get the desired out come that YOU WANT. He really is an advocate for YOU. He even met with my Dad after hours so I could retrieve my personal items! I will definitely be returning to this company with any work I may need on my vehicle!

Da
Review №62

Customer service here is amazing. They take care of our fleet vehicles and give us a good competitive price. Every person I have come into contact with always ask if Im taken care of when I am in the office. When I call over the phone I am always greeted by Monica, the front desk clerk. She knows exactly what I need every time I call. The great customer service and even better communication is what will keep us taking our vehicles to them. Keep up the good work...E3 Electric

Me
Review №63

Very nice people who do really great work and it was quick! I took my car in on Tuesday and got it back that Saturday. Also, they cleaned it for me, which I really loved. I dont just mean they put it through a car wash, they vacuumed and wiped down all the insides of it. Maybe thats a small thing to someone, but I really appreciated it. The guys who work in the front desk are also really nice. Good place to come and at really fair prices. Thanks!

Sa
Review №64

Brought both vehicles in too see them. Great, efficient and friendly service by Brandon! Love having these guys in the neighborhood. Very friendly staff- all smiling. Seems like they enjoy their work. Will be back.

St
Review №65

Real talented people that serve their customer with honesty and integrity. They possessed immense attention to detail, outstanding glassiness in pricing, and top-notch communication. They had my car ready, and running perfectly in 6 days! I cant thank them enough.

Al
Review №66

Yes my experience was awesome. Brandon was very professional and courteous, he made sure we had excellent service and also checked up on how the vehicle was working for us.Mike also an awesome person he went over and beyond, he also was able to lead me a vehicle while mine was getting fixed...Ive never seen someone get on his knees in his dress clothes to try and fix my dumper.

Ja
Review №67

I came in during Oct 2019 to repair/replace the entire rear panel on an SUV. Mike Groh oversaw the work and process. The team fixed up the car very well, completed in less than a week, and were responsive throughout the process. Everything was done as-promised and without any games. Much appreciated.

Me
Review №68

This place is a complete fraud. We were promised a good deal in which we would only have to pay $600 instead of our insurance deductible of $1000 if we went with this auto shop instead of the one our insurance usually goes with. However, the man we spoke to neglected to mention the long, overdrawn time it would take to make these repairs. My car has been here for 2 months, and I have yet to receive it. The repairs were minimal and it should not have taken longer than 3 weeks to fix my car (per other auto shop experts). To make things worse, this company is unreliable and lacks appropriate communication skills that any professional business should have. After waiting the first few weeks and not hearing from the company, I called to get an estimate of how much longer it would take for my car to be ready. Over the course of the weeks that followed, we were promised a new date following every passed self-imposed deadline. After several empty promises as to when my car would be ready, I have grown immensely tired of waiting. Living in Houston, a car is a necessity. I would strongly recommend against this auto body shop, particularly if you do not wish to wait obscene amounts of time for your car to be returned to you.

Ab
Review №69

Was referred to Collision King, and I would say, it was one of the best services I got for my car. They are honest and professional. They fixed a clicking in the front wheel on my first visit and aligned all four wheels. Not knowing how long it would take, they gave me a ride home. And when I came back the next day, it was ready for pick up.If youre looking for a reliable and honest mechanic, this is the place where you should go. Your car will be in great hands!

Do
Review №70

It took time, but it was worth it. It was also enlightening. Collision King is as interest in making the customer happy as they are working with the insurance company. They simply make sure that the insurance adjuster misses nothing, and that may take time and several visits by the insurance adjuster to make sure nothing is missed. The result is a customer who is as happy with the vendors repairs as he is with his insurance provider. Everybody wins when Collision King is allowed to do their job.

Ca
Review №71

I took my car in for some body work and a roof panel, and it ended up being significantly more than what I had hoped for. They were top notch, has an incredible eye for details, were super friendly. The level of professionalism was also impressive.Would definitely recommend these guys to friends and family.

Ja
Review №72

This place helped me out with my car repairs.they are good people.they treat you like family, they helped me get all my Cadillac light back on the road. Brandon was very helpful, he treat me more than a customer. I highly recommend this place, and when you go there ask for Brandon and you will never regret.

Bi
Review №73

Update:They have reached out to me to make things right. I appreciate that. It doesnt negate what happened below. But it appears they are interested in making things right.Original Post:Well they repaired my car as promised and had an email communication system which kept me updated. Hence the two stars.But it looks like one their guys stole about $10-$20 of change I had in my car. Real classy. Everything had been taken out of my glove box, center console and rearranged. Not sure how this is part of the repair process on bumper damage. Guess the 5K+ repair bill wasnt enough payment.Also one of the seams on the replaced parts has a visible gap that does not match the fit and finish of the rest of the car. I told the lady when I was picking up my car, she had no response. I need my vehicle back so Im stuck with whatever they did.

ga
Review №74

I enjoy coming to collision king because of their exceptional service. They’re always very helpful, affordable, and are able to help fix any damages my car may have. The employees are always courteous and treat you with respect.

Fe
Review №75

Wow! Finally!I finally got recommended to a great collision shop.There repairs are honest and great.But the best thing i loved about this place is there customer service they are very polite and know what there talking about.And the best feeling is when i recommend my friends and family the employees treat them with respect and end up building a great relationship.Thanks guys for helping.

Ke
Review №76

Amazing service! I took my car to Collision King after several failed repairs from a competitor. The mechanic quickly diagnosed the issue, and it was repaired without a fuss. Fair pricing too!

J
Review №77

Omg! I love this place. So welcoming and a friendly environment. Busy, but not to busy to say hi. Joe was our collision guy and he was a HUGE blessing in helping us get my vehicle repaired and back on the road. These guys are awesome & amazing. I would most definitely RECOMMEND Collision King to my friends & family. This place is super clean and comfortable. They are outstanding! Thank you Collision King. You guys are a blessing to me & my family. Happy 2017

mo
Review №78

Great service and very friendly people. Very attentive and helpful. Honest guys and never disappoint. Brandon, Allen and Drew very professionals and treat customers with out most respect.

Ar
Review №79

First all let’s start by saying they overall have GREAT CUSTOMER service starting from my first visit for a collision repair and my second visit for a auto repair!!!!! Shout out to Mike I got through a speedy simple, and stress free auto claim. Also thanks to Brandon with auto repair I came in for a separate problem and he was a great help ! It’s now been 6 months and I have not had and any problems with my car and it still drives like it’s brand new!

De
Review №80

Yes my experience was awesome. Brandon researched and found out everything that was wrong with my vehicle. He was very professional and courteous. I have been in customer service for years and he is it. Top customer care and very knowledgeable. Thanks Brandon I will be coming back.

wi
Review №81

Collision king auto repair is one of the best repair shops i have ever dealt with...and i have dealt with many. brandon, the service manager, was very professional from start to finish. when picking up my car he took me to the garage to let me speak with the service mechanic who gave me details of my repair. i cant remember the last time i left an auto repair shop feeling all the bases were covered in a friendly and professional manner. i highly recommend this shop.

An
Review №82

Highly recommend this shop for body and mechanical repair. The customer service is consistent and they provided me with timely updates on a weekly basis. They handled all communication with insurance as well which was incredibly relieving.I would suggest asking for Drew if needing body repair and Brandon if needing mechanical repair.

Ca
Review №83

The service sucks charge to much money for the work

Ro
Review №84

I would suggest that, just let the shop that is connected to your insurance to fix your car, to avoid delays with the appraisal, with the parts that the shop need to order and keep adding more parts, delayed my BMW, 4-5 months is too much to wait and Daniel,? I guess one of the owner, keep saying it’s gonna be ready in 3 days or a week but he is just making a story and just guessing and here I am the owner relying on his updates but inside the shop he don’t know what is going on!!!! DREW TOOK OVER and ATLEAST he is honest and did good updating me, he did all his BEST, professionally talking to me and very Accommodating and Handle the situation very well!! Good Job Drew and all his CREW! God Bless You Guys and keep up the good work!!!

Ey
Review №85

Jose was very consistent, polite and educated me step by step on my car repairs and Mr. Allen made sure I received a loaner while my car was repaired.. This place is AMAZING and very CARING!! I can Thank you guys ENOUGH :)

Je
Review №86

I have been taking my vehicles to this shop since 2006. The owner is great. I took my car in yesterday, and dealt with Brandon. He was awesome. He is super friendly, im a professional way, and extremely efficient. As always, I received excellent service and my car is running great!

Ch
Review №87

We live in Katy and my partner got in a wreck and the car was taken to Collision King. Charlie was so nice to explain the process and worked with us and our insurance company. He even gave us his cell number if we had any questions and told me to call. Well I did and he was courteous and took the time to answer all my questions. I cannot say enough about him and Collision King. They have top notch customer service. Thank you!

Re
Review №88

These people are awesome! Not only did I get a quote way less than anybody else, they finished my car early! They worked with me and were flexible about what would be repaired and what on my car would be replaced, which save me a lot of money. They have excellent staff at the front desk and they are always good about answering the phone. Collision King is definitely my permanent auto repair favorite.

St
Review №89

Collision King did a great job. The quote was pretty good, time in the shop was very good, and the dent was completely removed! Props to all of the the reps, including Drew Khalil, who have great customer service.

Ma
Review №90

We have been using Collision King for auto maintenance for over 10 years now. We consider owner Allen a friend, and have been very satisfied with the service and the personnel. The office itself is interesting, and features a bright-colored resident parakeet and an elaborate fish tank. There is always something to look at in amazement, while you wait a few minutes for your car to be brought around to the front.

Je
Review №91

This is a few months late, but I just found his business card. I had the pleasure of working with Joe after my accident, and I must say he put a lot of my worries at ease with how helpful he was! Thanks Joe for the great customer service, and I would recommend someone like you 10 times over!! Great customer service!

Ti
Review №92

After having my car stolen Collision King repaired it and did an outstanding job. The customer service that I received from Charlie and Kathy was beyond amazing . They both went above and beyond to help me through the insurance process as well as making sure I had a loaner car while my car was being repaired. I now get my car serviced there regularly and Belydia does an exceptional job as well at the front desk. I would recommend collision king to everyone.

Ap
Review №93

Went to CK about 2 months ago when my friends car was totaled. While there with her doing paperwork, I mentioned to Mike my car was having issues. Mike walked me over to Allen who immediately offered to take a look at my car to determine the issue. The mechanics look at my car and with ease figured out what the issue was. My car was making a VERY loud noise and was drove very rough. Brandon then took the Baton and made sure I was aware of the issues with my car and because I made him aware my finances were tight, he gave me multiple options to get my car issues resolved. One of the bolts that was holding my car together was missing, and Brandon hunted all over town to find it. It took some doing, but Brandon made sure my car was repaired correctly without taking any shortcuts. Because of my schedule, I needed to pick my car up after hours, and Brandon made special arrangements for me to pay my bill and pick-up my car so I would not have to wait until the next business day to pick up my car.In a nut shell...although the name explains that they handle Collision work...they also do excellent car repair and maintenance. I highly recommend CK and will absolutely be going back. In fact, while I was picking up my car, my niece asked Brandon for assistance with her car and he jumped right on it. So rather its Collision or Maintenance, Collision King is the place to go! Their prices are reasonable, the service is professional and the results are ideal! Thanks Mike, Allen and most of all Brandon & The Mechanic (I wish I knew his name) for taking care of my car! You guys rock! :) -Happy Customer

Jo
Review №94

Way over priced

Ca
Review №95

Awesome mechanics, beautiful body work, excellent customer service, and Martin definitely kept his word by having my car finished on time!Thank you for a great experience! Your ladies put up with my attitude and constant phone calls with grace and a positive attitude.-CandaceP.S. Thank you for washing and detailing my car! My headlights shine brighter than when I bought it last year!

St
Review №96

Very happy and satisfied with the service and labor from collision kings. Kathy was very helpful through out the entire process and kept me up to date with everything. Thanks again to her and the rest of the collision team for a great job and service.

TE
Review №97

My son and I came to Collision King about 2 weeks ago. And since the first day they treated us really great. We had the pleasure of meeting Joe Khatib which was a delight. He was so nice to us and helped in every way that he could. We really appreciate all that you did for us. Thank you so much!

Eu
Review №98

My car was tolled to Collision King cause I was in a car accident. From the time I walked into the door the staff was amazing, nice, kind, and caring. I like to give special thank to Joe who insured me that my car would look and run like when I first bought it, took me around and introduced me to the people who would be working on my car. And I also like to thank Kathy for keeping me informed every step of what was being done to my car. I now recommend collision king to all my friends and family

Ve
Review №99

They were very helpful in every way. Joe was one of the representatives that went over and beyond. I felt secure and assured that the job will be done and it was. I will recommend them to any and everyone.

De
Review №100

Excellent service and work! Joe and Kathy went well above and beyond to assist me. Even the wrecker Mike and his wife helped me unload my vehicle. Id highly recommend this shop to anyone. My truck looks great!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5675 W Tidwell Rd, Houston, TX 77091, United States
  • Site:https://collisionkingauto.com/
  • Phone:+1 713-686-5677
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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