user
Express Oil Change & Tire Engineers
12807 FM 1960, Houston, TX 77065, United States
Appearance
Express Oil Change & Tire Engineers
Comments
Ta
Review №1

Mr. Chuck is the best!! Very detailed and tells you everything you need to know! Affordable and very friendly will always recommend this place to everyone!

Am
Review №2

I have been using this location for my vehicle for a while now and as always they are nice, quick and never have an issue. Recommend anyone to go here.

Be
Review №3

Great customer service! Pablo was honest on what I needed. Will be going there from now on.

Ed
Review №4

Stopped by for a quick oil change and getting a flyer in the mail for 20.00 off. I was able to pull right into the bay.Josh the assistant manager greeted me and with in a minute or less I could feel the guy underground begin to drain my old engine oil.They checked all my fluids, tires, cabin air filter, engine air filter and I was out in less than 10 minutes. I was offered water and a snack as I waited in my car

Ni
Review №5

Always great service and honest as can be had to do a tune up but even their own staff said if I had a dependable mechanic would be my best bet after the diagnostic was done will be bring my vehicles here from now on

Le
Review №6

Called Chuck after leaving another place and he was amazing by providing needed information over the phone. He was kind and gave me wait times which lucky me were none. When I arrived, the guys in the shop mad I didnt get names) were again kind offering the southern hospitality feel which made me feel comfortable. They worked together as a team to get me in and out quickly. Great work, great management, great teamwork guys!!!

Mi
Review №7

I chuck and Josh they do a great job with your car, truck or whatever vehicle you have. They always make me feel like family. Thanks guys

Ce
Review №8

I always take my car here. I dont trust anyone else. They are honest and will help you in any way they can.

Re
Review №9

Bob fixed my breaks. Josh was assisting with my needs. both of them were kind and sweet offering me water while I completed my course work.Chuck is the manager, he was very helpful with the information I needed about my car. He also took time to come out and say hello.Quite atmosphere, they complete the job in a timely manner and I drove away feeling safer to drive on the road. When I am near, I will definitely come back to this location. Thank you guys

Da
Review №10

Chuck Ruth did maintenance inspections Fluids & Tires. He is the Best Honest Mechanic in Cypress A+++

Ja
Review №11

Came here for the first time this Saturday morning to get my oil changed. I told the manager Chuck when I got there I would like to make this place my regular oil change place. He assured me he could convince me to do that. Well they did. Great service and great employees. Thank you guys.

An
Review №12

If I could rate this place 10/10 I WOULD!! I have frequented this location for several repairs and they consistently go over and beyond the call of duty! Josh and colleagues continuously deliver superb customer service!

vi
Review №13

Came in, the mechanics taking care of my car was super friendly straight to the point and quick Brian and josh were awesome this is my new spot definitely a go to.

Sh
Review №14

Always a pleasuring experience. Super speedy service. In and out! Love it!

Ro
Review №15

Josh and Chuck did a great job! Fast service,I loved everything about this place. Very professional and friendly! Nice job!

El
Review №16

Chuck was very efficient and his Customer Service is Awesome. I was on a very tight schedule and not only did we get the Oil Change in one vehicle but also an inspection that was during this month on our other vehicle. Faithful customer living forward.

Ju
Review №17

Very friendly service got me in very quickly and were very informative with what was being done to my vehicle. Josh went above and beyond both on the phone and in person, giving me all the information I needed and even helping me out with pricing, customer service off the charts. Very pleased and I will return in the future because of this.

Ab
Review №18

Just got new tires, everyone was super sweet and helpful and they did the work in the time quoted, the lobby was clean and cool, I had gotten an online quote with additional charges and I didnt need them and they didnt try to make me pay anything unnecessary, Im very grateful and will definitely be back for other services needed!

An
Review №19

No lie, Every employee here at this location deserves a raise... Immediately! Will definitely come back for service in the future

Vi
Review №20

Great service ....faster than other places

Ap
Review №21

I had great information about future maintenance and upkeep provided. With great customer service and fast handling. I would highly recommend!

K
Review №22

Very knowledgeable and clearly explained everything. Great prices as well!!

Is
Review №23

Great service very professional and it wasnt a lot of Sales Talk. Gave recommendations and wasnt pushy !

Re
Review №24

I recently just moved to the area. I saw that they had great reviews here and my experience was the same as all of the other 5 star reviews. They are a great company that cares about you and your vehicle. Erin completed my services today and he was very professional and polite. I will definitely refer a friend to come here, and I will also return here to get all of my future services done. Thanks!

To
Review №25

This is my place for getting my oil changed fast and easy! The associates are always nice and pleasant. I highly recommend this one!

Ry
Review №26

I have been here several times for work on my car and my boyfriends car. Each time is a friendly experience. They are very knowledgeable, quick, and professional. They changed out the oil on my car, the coolant, Freon, and aired up my tires all under 30 minutes. For my boyfriend they have done oil changes quickly and well. They even help solved a engine light problem in about 10 minutes. Not mention the price is reasonable for all the service we get.I would highly recommend to use them for your car needs.

Ma
Review №27

Helpful and kind staff! Always quick and easy

Ge
Review №28

This business is very helpful and professional. I am always happy leaving because the customer service is great. Josh is very good with his job and always gives excellent care. Thank you!

Jo
Review №29

These guys fixed my tire before they even opens and at no charge! I was in a hurry and it was early morning but they still opened up the bay doors and fixed it fast!

Ja
Review №30

Such a great crew. Chuck and Josh alwayz take such good care of me and my autos. They even did a few things for free just because they appreciate my business. Do yourself a favor and get your auto needs addressed here. 6 stars.

Hu
Review №31

Can’t tell you how awesome these guys are myself, you’ll have to experience it first hand. From oil changes to mechanic work they are beyond professional and willing to get you back to on the road fast and with a smile on your face. I will continue to use these guys for just about everything i can. They figured out what was wrong with my truck and it went from running terribly to amazing again in under 10 minutes. I’m way behind on leaving this review but you guys are beyond exceptional. Thanks again!

Yv
Review №32

The whole staff was awesome. Eron, he was my rock today. A place that you just get your oil change wow! Those guys made me feel like I was there own family. But as long as I’m here in Houston. 12807 FM 1960 W Houston, Texas 77065 gonna be my family on out! Keep it up guys, we need employees like you. Stay safe and be safe!! God bless y’all 😌

Al
Review №33

Eron was amazing ! I had already drove so many miles to evacuate hurricane Laura. I cried all through the state I lost everything. I drove all the way through Texas. I was headed to my hometown in Illinois. From the time I called to ask if an appointment was needed to driving from the establishment after the oil change. Amazing customer service, Quality work as well as reasonable prices. Eron even looked at my windshield wipers and offered a coupon. When I move back to Texas I have my favorite place already set.

Ra
Review №34

I found my new oil change place! Ive had issues in the past with different places and these guys made me so comfortable and pleased with their 5 star service! Eron was the best, answered all my questions and even carried on a conversation with my excited 9yo. Very knowledgeable and we will be coming back every time we need any car services! Thank you guys so much!

Am
Review №35

Paid $36.47 for an oil change after all was said and done; went on Tuesday for the $5 ladies day discount. Haven’t paid below $40 for an oil change in I don’t know how long (and I drive a Honda Fit). Hands down—best service, best pricing. In and out in under 15 minutes. Highly recommended!

Ev
Review №36

Amazing customer service! Quickest oil change I’ve ever experienced and overall very happy with my visit! Josh took great care of my car and even gave me some goodies! I will definitely be coming back!

Li
Review №37

Josh was awesome, super knowledgeable and professional!

Br
Review №38

I drove up this morning with no appointment and was able to get in/out in less than 30 minutes for an oil change. The young man that greeted me was polite and friendly. The manager was walking around checking on things and helping the other employees. Seems like an organized, well-run shop and I will definitely be back.

co
Review №39

Great service, helpful information and great people!

Re
Review №40

Great service! Explained my options clearly and answered my questions. Thanks... 😊

ME
Review №41

Thank u 😊 as always for Awesome Customer Service!!! Thank u for waiting for me after 6pm I really needed you’re help and u guys exceeded your humbleness to me with my vehicle 🚗The Manager Mr. Joshua & Mr. Chuck has Great Customer service! I’ve been coming to this location for years. Thank u for your Professionalism which is hard to find and I was in and out. Thank u for going the extra mile to take care of me and my car 🚗 See u all soon!!! 😊 Keep up the Good Work guys 👍

Ca
Review №42

I really liked the service and kindness Josh and Chris showed my family and I, they let me know what concerns were immediate and non. I will definitely be back. CP

To
Review №43

We were traveling home and a tire wouldn’t hold air. They looked at it and determined it wasn’t repairable. Replacement tires weren’t in stock but the team here put on my spare for no charge to get us on our way. Class act!

Ma
Review №44

I’ve visited this place twice now and the staff is incredible, both times I was helped by a red haired young man who was very nice and knowledgeable. I highly recommend coming here because it’s great.The place is very professional and clean, and I’m impressed with how fast they are.

Ta
Review №45

So far so good. Dropped off 2 of my vehicles and left one there to be looked at and will be bringing the other back tomorrow to fix and take home. Very honest over the phone and what we were told was exactly what happened. Very friendly staff. Highly recommend.

Ti
Review №46

Josh was attentive, personable and transparent about what was needed and what I could probably do on my own at my discretion. This was a completely different experience from a couple of years ago. I came here as a last resort, but now I am sure that I will keep coming back. Josh and the new team are amazing.

My
Review №47

Did excellent service on my vehicle they saw stuff that needed to be done & helped me get bck home for the holidays

An
Review №48

Ive bookmarked this business. They are fast, honest, friendly and professional. I will be a returning customer and I highly recommend them. Outstanding!

Ad
Review №49

The staffs were very helpful, gave me a good discount and checked other parts of my cars to ensure there were working effectively.Good value for money

A.
Review №50

Awesome service and great prices!

Ki
Review №51

I had the best experience her today. My oil change was awesome. Josh was a huge help and made sure my car was in tip-top shape. Great service, fast, and affordable.

Ga
Review №52

This is my favorite place to get a oil change they actually care about the customers and were very informative. They also have a great team and a mechanic that can do it all

E
Review №53

Super friendly & super quick! Went in for an oil change and happened to go on a Tuesday which is Ladies day and received an extra $5 off! My husband and I were in and out in about 15 minutes, didnt even have to get out of the car! This was our first time here but will definitely be returning for any future car needs!

Ra
Review №54

I honestly love this place. I get a lot of things done from a simple oil change to my inspection. I’ve been here about a good 6-7 times and each time they explained everything told me what was needed and what was still good. Hard working honest men!

Am
Review №55

I cannot even tell you how amazing these guys are! Chuck and Bob, you rock!

Ta
Review №56

Chris was very helpful and provided fast and friendly services.

Ar
Review №57

Extremely helpful and knowledgeable team. Strongly recommend this place.

Br
Review №58

Went there for an oil change and a brake check because this other oil change company told me I needed my brakes changed immediately *felt as if they were trying to get extra money out of me* long story short i actually didnt need any new brakes. These guys gave my brakes a thorough inspection along with great customer service. This will definitely be my go to auto shop for any minor auto repairs.

Ra
Review №59

This place is amazing. The construction on FM 1960 has made it tough getting into the place but it is worth the extra effort. All staff i have encountered are honest and fair. Service is speedy and the waiting room is clean with coffee and a nice selection of magazines to choose from. My oil change took about 10 minutes. The techs inform you about the needs of your car but never pressure me into buying something i do not want.

st
Review №60

Tajee was a big help today !! Got my oil changed and State inspection done super quick! Super friendly and helpful 10/10 recommend !!

As
Review №61

This place was awesome. Service was great, hospitality was great, and I would HIGHLY recommend Express Oil Change to anyone looking for a great deal and more service than your looking for. Josh gave me wonder results along with the rest of the crew. Thanks to all; great work.

Br
Review №62

Very great and fast service chuck was awesome and very helpful regarding my car. He took the time to explain what was wrong with my car and how to avoid it happening next time. He genuinely wants to help you and make sure your driving safe!! I will definitely be back. Thank you again chuck! Your amazing!! Ask for him you wont regret it

Vi
Review №63

Been bringing all my vehicles for maintenance. I never leave with a disappointment. Josh and the crew always get me in and out quick and with a job very well done. They’ve definitely earned a lifelong customer!

Un
Review №64

THE BEST place to get your car serviced. I was a little nervous at first because I have an old Honda that I haven’t had looked at in a while, but these guys were amazing! They even changed my reverse light. I will be recommending my family to come here for any of their vehicle needs! Thank you guys

Ma
Review №65

LADIES... you gotta love a car service place that doesn’t try to up sell you things you don’t actually need just because you’re female and they want to take advantage. It’s such a rarity.. you can TRUST these guys. They did the job fast. This will be my go to place from now on.

Ka
Review №66

I came in for my car’s oil change and not only they did that, but they also rotated my tires in less than an hour. Adam was very knowledgeable about everything being done to my car and he explained everything in detail. Their customer service and professionalism is unlike any other place. I am loyal to this location specifically because they are honest and efficient.

Mi
Review №67

Came in because my friends and I are driving across the country today, has the best experience I have ever had dealing with getting my car fixed/ looked at. As a young female adult I always am skeptical going to car places, especially since I don’t know much, but the manager (I am blanking on the name) provided me with an excellent experience and was a great help. I will definitely be back!

La
Review №68

Outstanding service

Ly
Review №69

Great first impression! Quick oil change, and the best part, every single employee was so kind and helpful! I never felt like they were trying to sell me anything like other places, and the manager is so sweet. They make you feel like home in a sense, and want to take care of you. I’m taking my second car in today!

Dr
Review №70

Josh was the biggest help today. Got me all taken care of in no time. Plus he topped off all my fluids and gave great recommendations on what I should get fixed. Excellent customer service, rival none.

Br
Review №71

Feels like a small town family garage where they know their customers well.

Ka
Review №72

Stopped by for an oil change while on my lunch break today and this service is unmatchable! I got to this location for my oil change at about 1:15pm and was done by 1:30! They really aren’t lying when they say it’s a 10 minute oil change, amazing. The customer service is excellent at this location. Chuck was so nice and friendly. He told me all of my available options for oil as I have never been here before and which type would be best for my car in the long run, which was very appreciated. I was also offered water due to the extreme heat. This topped off the service I received! It was a very thoughtful gesture. Bless those guys hearts working in that garage in this heat, I couldn’t imagine.. Chuck really does work so hard and you can see it. Get that man 10 fans please!!!! He deserves it. Will definitely be back for my next oil change. Thanks for making the experience quick and easy Chuck!!!

Ca
Review №73

Extremely reliable service. Rolled up for an oil change I needed since I’m about to drive halfway across the country. I drive a little 428i BMW, and the total for a synthetic oil changed worked out to right around $70. On top of that, having mentioned to the owner I’m about to make a long drive, Chuck (super friendly & sociable guy/owner) went out of his way to check all belts and top off my coolant.Awesome service, no BS hidden fees for services I didn’t ask for, nothing shady about the whole operation. 5 stars

As
Review №74

Everyone there was awesome they were super fast and they even walked me to my car 😁😁

Am
Review №75

Aaron and Josh were both amazing great customer service skills I was in and out as quick as possible.

xo
Review №76

I always love coming here!! Super quick and convenient to not have to get out of your car for an oil change. Ray is always nice and super helpful with any questions I have. Definitely recommend!

D
Review №77

By far the best service that I have ever gotten at any vehicle shop! Everyone is full of energy, having fun and they get you in and out in no time! HIGHLY RECOMMEND!

Ke
Review №78

Ive been to Express Oil Change for years and Ive been very satisfied every time. I went there today for an opinion on some engine issues and again I was completely satisfied. Thanks guys

Za
Review №79

Great service, quick oil change, highly recommend!

Li
Review №80

What a great place!! Never have I EVER had such a fast and efficient oil change in my life! Not only were they EXTREMELY informative but they were very kind and friendly. I will definitely make this drive and return back when its needed.

Ji
Review №81

Came here for the first time today while waiting for my girlfriend to finish at a baby shower nearby. Staff was professional, friendly, and fast. To top it off, they are also competitively priced. I would recommend them to anyone.

An
Review №82

Great service friendly employees like the place

Ke
Review №83

Fast and friendly service if your in houston,tx get your oil changed here

Cr
Review №84

I love coming to express oil change. They dont leave you waiting and waiting. Theyre very informative and keep you up to date on your vehicle needs. Ive never had a bad experience with them.

Ke
Review №85

Assistant manager and tech were very polite. Quick service and upfront about pricing. Recommendations felt true to what my vehicle needed, let me know what options were available but did not pressure me. I dont live in the area, but I might have to happen to be in the area for my next oil change.

Ka
Review №86

Quickest oil change I’ve ever gotten. And without an appointment! Everyone greeted with a smile and were very helpful and honest with what needed to be done. Definitely will be coming back here every time!

Ja
Review №87

Got my oil changed a while ago and the service was great. My car recently began overheating. I took it to them they quickly diagnosed my car and let me know what I needed. Thanks Josh and crew

Mi
Review №88

Chuck, Chris, and Bob are so professional and helpful!

ma
Review №89

Great service, I love this place!

Gr
Review №90

I very highly recommend this place. Chuck who is the manager will give you a no nonsense diagnostic and not try to sell you what you dont need. He will make recommendations but will not take advantage of anyone. Theyre extremely trustworthy and great mechanics and the repairs are done in a very quick timeframe. I will be bringing my cars here for all repairs from now on.

je
Review №91

I went to get my a/c checked out & spoke with Mr Chuck. Hes a very honest guy & very helpful! Thanks for the excellent customer service! I highly recommend this place!

Ke
Review №92

Each visit is a smooth transaction and the guys are very nice and helpful. The head guy is super warm and professional and makes sure you are comfortable. Prices are very reasonable. No wait time. Overall a great place.

Ja
Review №93

Excellent customer service from Marty and always express in and out oil changes by Mason. I come by one my hour lunch break regularly and always back on time. Affordable and friendly! I also love that they remind a woman driver what all my truck is due for by my mileage!

R
Review №94

Excellent service, ran by near closing for an oil change, in and out in no time. The Manager is very knowledgeable and the rest of the folks are just as friendly as you could expect. They do service right.

As
Review №95

Stopped in for an oil change on my lunch break. The service was so quick & efficient, I was barely done eating my sandwich before I got my keys back. Highly recommend if youre not into hanging out in a shop lobby all day.

Al
Review №96

This was hands-down the greatest oil change experience I’ve ever had in all my years. Mr. Chuck Ruth had the perfect amount of professionalism and down home feel that left me feeling completely confident and comfortable with my service. I hate getting car work done because I usually feel ignorant about what’s being done & easily taken advantage of. I would HIGHLY recommended this place to anyone & I will be back.

Re
Review №97

Fantastic service. It took 10 minutes and he told me so much about my car that I have not been able to learn anywhere else! The manager also told me any potential problems (like small leaks) that I might want to keep an eye on. I never felt like he was ripping me off. He was very well priced. I am definitely coming back.

Ar
Review №98

Great, quick service. Fair price (not cheapest) but absolutely worth it. I have found the place that I will use moving forward

Ro
Review №99

I wish I could give them more than five stars. Everyone was great but Josh was awesome.. I’ll definitely will be coming back.

ke
Review №100

This is the friendliest oil change place Ive ever been to. Mr. Chuck was polite over the phone and even more polite in person. They were quick and knowledgeable. I recommend this place any day.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:12807 FM 1960, Houston, TX 77065, United States
  • Site:https://expressoil.com/stores/houston/tx/0082/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0082
  • Phone:+1 281-469-3287
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations