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AutoNation Chevrolet Gulf Freeway
13800 Gulf Fwy, Houston, TX 77034, United States
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AutoNation Chevrolet Gulf Freeway
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Me
Review №1

Clara is wonderful and easy to work with. Initially when we had our truck evaluated, we were not ready to sell it. Clara kept in touch with us by texts; and was very patient until we were ready to part ways with our truck. Clara was thoughtful and caring throughout our entire process. It took a few days to get the Credit Union to cooperate and provide an acceptable payoff. Clara went above and beyond including staying on hold with the credit union for a very long time. It was a pleasure working with you Clara!

Ga
Review №2

This dealer place is awesome! We where selling our car, but didn’t have the title. They saved our info for an entire 2 weeks until we where ready. Clara Madrid was the best! She definitely helped us get the price we wanted and made the process super smooth! I definitely recommend selling your cars here!

Je
Review №3

Brian and Victoria were awesome. I never doubted my decision because they had an honest answer for questions I didnt even know to ask. Finance process was smooth and quick. I had my two kids with me so they got restless fast. They made sure to do things quick and very accurate. I bought my precious vehicle there and now this one. I will be back for the following. I highly recommend it

SP
Review №4

Came in to purchase a truck with the intention of trading in the Camaro worked with Victoria Hernandez and she was awesome!!! She listened to what I wanted and we spent a good part of the day trying to find what I wanted. Eventually everything lined up Victoria, Mike & Joseph made it happened! I am happy with my purchase and would definitely recommend going to see Victoria

Na
Review №5

I would like to thank Brent Schoppa, Hunter Beets, and Christian Castro. My experience buying a vehicle here was very painless and I felt taken care of through the entire process.It started Saturday. I met Brent and I told him what I was interested in, and he helped me find something very similar, he paid out of his own pocket to put some gas in a camaro so we could test drive it. I glanced over an orange car I seen, but didn’t give it too much thought. We went inside and He helped me run numbers, and then we had to end the day so we could wait until Monday to see what I could get approved for. All day Sunday I spent researching this orange car I seen, thinking about it, asking people about it.Monday morning comes around and I’m headed to work. It was a very long day just spent thinking of this orange car. I get off of work and head straight to the dealership. I was greeted and told Brent was busy, but they have a salesman that knows a lot about the car I’m interested in. Hunter Beets. He got the keys and told me everything about this car. The history, the features, any question I had he had an answer for. I told him I wanted the car, and I just need my bank to approve my pick. I asked him if there was a way to reserve it so I can be sure it doesn’t get sold while I’m at work the next day waiting. He showed me how to reserve it and now it’s just the waiting game.Tuesday morning, back at work. Waiting all day, I get off and head to my bank to expedite the process on their end. I get the check and head to get the car. They did a final very thorough clean of it and we do the paperwork and it’s mine. Every thing was great. I love my car. I’m above and beyond pleased with my experience. Christian Castro, the manager, came in at the perfect time throughout the process to ensure I had all of my questions answered and I was pleased with the process.In summary. I’m very happy with the atmosphere, the service, and the product that AutoNation and everyone that helped me to. I would absolutely recommend this place if you’re looking for a vehicle. I’m going to go through the rest of my life sharing my experience and recommending AutoNation Chevrolet. Thank you guys for everything.

Ch
Review №6

Everyone that helped with the process of buying my brand new 2021 Chevrolet Silverado was excellent. The Salesman Abraham Perez was absolutely excellent in helping me find the right truck for me. Even after purchase he wanted to make sure everything went well and if I was unsatisfied with anything to contact him. I would suggest anyone looking for a new car at AutoNation Chevrolet Gulf Freeway get Abraham to help them find a car.

An
Review №7

This is my very first review on anything, this is our personal opinion. First of all let me start by saying that my husband and I are very pleased with the purchase we made yesterday. We came in wanting to see some trucks that we had previous seen online in their website, so we knew what we were coming for. Jose Torres one of the salesman came towards us and introduced himself and we let him know what we wanted. Very professional gentleman with good manners helped us with showing us the trucks and giving specific details. He knew what he was talking about. He talked to us gave us estimate and other things he wasn’t pressuring us like I’ve seen other people do when they want to sell something he respected us and we respected him as well. My husband was going back and forth with 2 trucks he didn’t know which one to get Jose told us take your time whatever you guys like and feel comfortable with. At the end we ended up getting one of the trucks. The process was good it took a bit but I understand how it works when purchasing we’ve done it before. The manager Juan that helped us with the financial was really helpful and had good manners as well. He explained to us in details of we were getting and wanted to get. We really appreciate Jose and Juan for their services. They didn’t left anything out they answered our questions. It was late when we wrapped up everything but it was well worth it. I definitely recommend this place. Ask for Jose Torres he knows his stuff. Pretty sure I have more things to say but that’s all for now.

Li
Review №8

Thank you Hunter for all your help! The process on purchasing my new vehicle was so smooth and fast! I really appreciate all the help Hunter in sales did for me, from contacting me before I got into the dealership by emailing me over options to chose out of! I’m very happy with my new SUV, also I believe his name was Juan or Jose with finance, but he was very helpful and explained everything I needed to know.From the moment I submitted a request online to us walking into the dealership and walking out I got amazing customer service!

je
Review №9

Chris Gonzalez did an awesome job taking care of us. He was patient in showing us multiple trucks. He has great communication with us, walking us through every step of the process. Joseph the Finance Manager was very professional and courteous. He did a great job explaining our purchase. He and Danny did a great job working on our deal to get us the best approval. A great team of professionals!

Ky
Review №10

I purchased a ‘13 Chevy Silverado from this dealership in 2018 And drove it for three years with no problems. I wanted to upgrade to something newer and I got in contact with Christopher Gonzalez. He was my Sales associate and truly helped me find the truck that I wanted. A 2018 Chevy Silverado LTZ Z71 fully loaded with articulating power running boards, sunroof, leather and four wheel drive. Chris put in the time and effort to find me what I wanted exactly and wasn’t pushy. I Appreciate him and everyone at the Dealership that made this all happen for me. I am Highly Satisfied with my experience both times and this is why I chose to go back to the same location.

So
Review №11

After going to several different car dealerships claiming to offer “TOP DOLLAR” appraisals and receiving low ball offers. I received a text from Clara Madrid over at Autonation Chevrolet Gulf Freeway. Right away I noticed that customer service was her top priority. From the friendly conversation to the welcoming greeting when I arrived. She was super nice and extremely helpful throughout the whole process and was able to give me that TOP DOLLAR appraisal other dealerships claimed!Thanks for all your help Clara!

Sh
Review №12

Very pleasant experience. Carlos Avila, our salesman, was very informative, patient and kind. The sales manager, Mike Norris was also great to deal with. He made sure we were happy with our sale, our salesman, and even aftercare. Everyone we had contact with at this dealership was so pleasant and kind. Definitely recommend them!

Jo
Review №13

Great experience - Dealt with Jackie Barrera on selling a vehicle. Fast, great communication, quick payment. Highly recommend!

Ma
Review №14

Clara at AutoNation made the sale of my vehicle so easy. Out of all the online appraisal forms I filled out, she was the only one that was proactive and called me for my business. The GM personally looked over the vehicle and negotiated the price in which they would buy my vehicle from me. It was fair and solid transaction. Highly recommend Clara and AutoNation Chevrolet on Gulf Freeway. Great job!

Je
Review №15

Such a great experience! Jackie Barrera did an amazing job helping me sell my vehicle! Would definitely recommend having her help you! Everyone was very nice and helpful. Will definitely be back!

ES
Review №16

Ask for Estrellita Hernandez and Jorge at AutoNation. They are the best at helping you with what you want and what you need they don’t just go by what they want. They will work on the payment you want and the car you want and they will not tax you for no reason and unnecessary stuff. They are honest. I will come here from now on every time I need a new car!💙

To
Review №17

I had a wonderful experience selling my beloved expedition to Clara at Auto Nation Chevrolet! She was so easy to work with, and was very communicative and pleasant. I am recommending all my friends give her a call if they are looking for a good deal and some great music while you wait!!!

Ty
Review №18

Had a great experience Chris Gonzalez was my salesmen, I walked in and he attended me right away. He was patient, kind, and took every aspect of helping me find the right truck I was looking for and in my price range. The next day the truck I wanted was there for me to purchase. I highly recommend when you visit AutoNation Chevrolet ask for Chris Gonzalez and he will get you in the automobile your looking for and in your price range.

Ma
Review №19

I took my truck two times because the service advisor tell me for a oil change I need to make appointment and second time I took my truck and they didn’t carwash no good services I work in different dealerships and I know some of them do quick car wash

Je
Review №20

Everyone is always friendly. Quick service in and out since I made an appointment

Ma
Review №21

I dread coming to a dealership because you spend all day. Today was the best experience at a dealership ever! I came to sell my truck and I was introduced to Clara. She is the most amazing person you could ever meet, she understood what we were looking to get for the truck. She was able to surpass our expectations! If you want to sell back your vehicle back to a dealership come and see Clara Madrid and she will be more than happy to help you out!!Thank you Clara and Auto Nation Chevrolet Gulf Freeway!!

Is
Review №22

Jackie was amazing from the start. I was looking to sell my Toyota and she gave us the best offer in all of Houston. She really took care of all our needs and was very quick and efficient. If I could give more than 5 stars I definitely would.

Se
Review №23

I was looking to sell my car and Jackie Barrera was able to give me a great offer. I came in got the car appraised and within a couple of hours I was out with a check in hand, no hassles. Jackie was very helpful with any questions and concerns I had. Great customer service from everyone at the dealership!!

Jh
Review №24

In the past five years I’ve gotten a car from this dealership. And both times not only did I get a great deal but I’ve gotten such a great experience. These people do see you as a human and value your time.

Co
Review №25

This place was first class to do business with. I was very impressed with the professionalism that the sales team showed during the purchase of my car. The facility was clean, organized and they had s lot of vehicles to choose from. Everything was hassle free and a truly painless process. I will definitely be back! They have earned my business and I have told many people about their exceptional service.

Vi
Review №26

Great customer service from Jackie, will send more people your way, thank you for all your help.😊

Ka
Review №27

I want to say the biggest thank you to Hunter, Juan, and Balal. They did an amazing job finding me the vehicle I wanted most. Hunter said “if you want it, we are going to make it happen!” They made it happen! Everyone was so nice and helped me understand the buying process. I seriously, can’t say thank you enough! Keep it up fellas!

Jo
Review №28

Great place! Friendly staff, sold our vehicle and it was a fast process! Jacqueline Barrera Contreras helped us and she was great! Will highly recommend to others that are selling their vehicles!

Im
Review №29

First time stopping by this Chevy dealership and was pleasantly surprised our easy it was to deal with staff. No pressure selling and happy with the deal I made. Quick process compared to other vehicles i have purchased and was personally greeted by the new General Manger, Balal, on my way out. Great experience and I will surely be coming back!!

20
Review №30

Clara Madrid was very helpful selling my vehicle. She made the process seem quick and easy. I would highly recommend her if you want to sell your vehicle.

Er
Review №31

Great buying experience! Chris Gonzalez made this very simple and enjoyable for my entire family during the process. Be sure to ask for him when you arrive!! You wont be disappointed.

Wo
Review №32

Great buying experience! Chris Gonzalez made this very simple and enjoyable for my entire family during the process. Be sure to ask for him when you arrive!! You wont be disappointed.

Mi
Review №33

We sold our truck to this dealership. They were very fast and efficient. I would highly recommended. They gave us the highest price for our vehicle. Jackie Barrera was extremely helpful!

Bi
Review №34

Second vehicle Ive bought from here. Both have been a great experience

pe
Review №35

My experience today was great and Jose Torres was amazing! The deal and experience was smooth and the customer service is spot on! If I can give more than 5 stars, I would! Thank you so much for everything!

Tr
Review №36

Sold my truck here to Jackie. She was great, responsive, and transparent throughout. They gave me the best price after getting multiple quotes from other places.

Ja
Review №37

I like shopping on the internet. I found a vehicle I was looking for. Got some ballpark figures on their truck and my trade-in. Set up an appointment to look at the new vehicle. After looking and driving the truck, went inside to finish the deal. This was a good experience. Im happy with my new truck. Thanks AutoNation.

Cr
Review №38

The customer service there is great! I went in for an oil change as we were making a cross-country trip that same day and would leave upon receiving the service, so I notified the customer service agent about it. He immediately said he would let the technicians know. I was able to get the service performed in less than an hour and was able to leave on time for my trip thanks to the agent. I appreciate how expedited the service was since I was in a hurry. Thank you so much!

Ba
Review №39

Just brought my new 2022 trailblazer and love it! Big thanks to Victoria, for answering all my crazy questions and helping me . And big thanks to Kevin and Joseph . It was a great experience. Will highly recommend! It was worth the drive !

Le
Review №40

Every one was friendly and Jose, the asst. Mgr. was the guy who went above and beyond to make sure I was notified immediately when my part was in. Upon my return, he met me outside and drove my truck straight into the shop. Kudos to Jose on excellent people skills.

mi
Review №41

It’s always a pleasant experience. They take the time to understand my needs. Definitely coming back for future purchases.

Ch
Review №42

Waited 5 hours for an oil change and tire rotation..excuses and time delays were only consistent actions taken by any employee. Service writer and manager both did best they could to avoid me after I started complaining about long wait time. Was not a busy time, just slow moving, constant break taking, and lack of caring contributed to major issues.

Cy
Review №43

Great customer service!! Bryan Cox was amazing. Helped me out the most he could. He is very professional and is great at what he does.

An
Review №44

I drove from about an hour away, and passed up multiple Chevy dealerships in route to Autonation Chevrolet. I had heard that this place was one of the best and I was not disappointed. Everyone I interacted with was friendly and especially Brent Schoppa who helped with getting my in my new truck. He was extremely helpful and informative through out the whole process and I never once felt uncomfortable as I normally do in a car dealership. It was worth every minute and mile it took for me to get there.

Al
Review №45

“ 5 Stars! ”Working with Carlos A was an absolute pleasure! Carlos was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Silverado took about a few hours but The best part – Carlos stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Carlos if you are considering buying a new or previously owned automobile.

L.
Review №46

It’s was a great experience! The sales person was great in showing the 3 trucks that where available. It was a very fast process to close on

Ky
Review №47

I originally dropped off my Chevy Sonic on Wednesday of last week for a diagnosis and repair on what was causing the check engine light and leak inside my hood to occur. I was told by the desk staff that due to customer demand, it would likely be a 2-3 day wait before hearing back about quote/status since my car is not under warranty. I said that was fine (was a little frustrated since the online portal I registered my appointment with said 1:30 as my secured time, but seeing how many people were there, I was fine leaving it and borrowing my wifes car for work meetings). Two days passed without any word from the service team. I left two voicemails and didnt get a reply. On the third day (Saturday), I called again after it sent me to voicemail as I was tired of getting the run-around. The staff member who spoke with me (Marco) was very kind and appeared to speed up the process; he assured me he would work with me personally to get an update on the car as soon as possible, and called back within two hours with a quote and expected completion time. The repair was done within a few hours of the call which was quicker than expected based on how long I had already been waiting. All this to say, I felt at first like I was being pressured to make an appointment and sign off on the servicing agreement based on a false promise of being contacted within a short enough window of time to warrant making the appointment. Id rather be told upfront that it might be 2-3 days versus told that it will be 2-3 days before I hear back, as those are two very different things. Based on length of waiting, I might have gotten the repair done quicker elsewhere. The servicing was successful, but after the price and runaround, it was a little bit of an annoyance. I give props to Marco for taking time to help me out and resolve the issue where the other staff seemed to neglect.

SS
Review №48

My car was at the dealership approximately 2 months. My car was returned and my steering wheel adjustment controls were not connected. Check engine light was still on, and I was informed that the cat converter didn’t show up when they checked it. My car has been back there a week, they do not have loaners while they keep your car for extended periods of time. This was not a good experience for me.

Em
Review №49

Had the best experience, great people and above and beyond on what I was expecting

Al
Review №50

I recently sold my car to this dealership. The girl who helped me with the process was Jackie. She was very nice and helpful throughout the whole process. She made the entire process easy. I will definitely recommend selling your vehicle to them and have her help you.

Ra
Review №51

Went in to check out the trucks and walked out with a brand new 2021 Chevy Silverado. Thank you Bryan Cox for the help. Great guy! Very helpful.

An
Review №52

Will did a great job of explaining the whole process, answering all my questions and making sure my car service was done in a timely manner! He was so friendly and helpful, excellent service!

Jo
Review №53

Wanted to sell one of my vehicles. Pre-checked the value, to get an idea of how much over/under I was looking at. So, I had it taken by Autonation Chevrolet.Ms. Clara Madrid contacted me & within a couple of hours, the deal was done.Thank you, Ms. Madrid!

Va
Review №54

The rep communicated well. I was informed of a shuttle when I was ready to take an Uber so that saved me money. They took good care of my car.

C
Review №55

When we were ready to sell our used vehicle, Jackie made it a hassle-free experience. She was very professional and I would definitely call her again if I needed to sell another vehicle.

No
Review №56

Rodrigo Fernandez was a super helpful salesmen. Would strongly recommend.

Sa
Review №57

Excellent communication and great service! Estrella is a wonderful salesperson and she addressed every concern and answered every question. Very happy with my purchase!

Ke
Review №58

Nobody in town wanted to touch the stuck roof on my SSR. You took on the project they where scared of, and knocked it out of the park. Gary was awesome. Probably the best service manager I have ever dealt with. It also didnt hurt, that the great technician working on it, gave Gary only good news to call me with. Thank you guys for fixing my little hotrod.

Ch
Review №59

I bought my corvette and was taken care of my Darryl and Bryan. The General Manager Balal even made sure I was taken care. My vehicle is a certified pre-owned and after a week had to had a few items that need to be addressed. Bryan and Darryl were so patient and helped make sure I was take care of and back in my car. Because of this, I will recommend this dealership. Thanks to Bryan and Darryl!

Ez
Review №60

The experience and service I had in auto nation was outstanding. The sales personnel assistance had me extremely satisfied, I felt as if I was talking to a friend rather than a sales person trying to force me into buying a car like other tiny dealerships that just want to sell a car. I will definitely coming back to auto nation dealership and recommending to friends and family

jo
Review №61

We had such a great experience at this dealership, And we purchased A Vehicle Thanks To Darryl Smith highly recommend . Very Patient with us and Worked with us .

Wi
Review №62

Carlos V, was very helpful, not your typical sales guy that only cares about their money. He gave us the pros and cons about the truck we wanted. Excellent guy, should be promoted soon.

ch
Review №63

Made selling my truck a super easy process! Thanks for the help Jackie. A super fast process and answered all the questions I had!

Go
Review №64

I went to get my annual inspection performed. I was provided a ride home and back to the dealership for which I am grateful. The rear (X 2) running lights were out and I purchased the bulbs @ Walmart ($6) and installed them myself and the truck passed inspection. This would have cost>$80 @ the dealership, which is ridiculous. But I blame Autonation Chevrolet and not the employees for that. Overall I am quite satisfied.

Ha
Review №65

Exceptional service from Victoria, Kevin, and Joseph! Fast, friendly, and no nonsense! Love my new 2021 Equinox! Great experience all the way around!

Ed
Review №66

Everything was great. Everytime I go, Benny and Christian always help me with my purchase!!! Always a great experience.

K
Review №67

My car was in the shop for warranty repairs over 2 weeks. The dealer was unable to provide a loaner so I had to rent a car out of my own pocket. I was told by the service department that I had to request reimbursement directly from GM. I tried to do so and GM stated that the dealer should have provided the reimbursement form to me and submitted it. Also, the day I picked my car up from the dealer after it was confirmed to be repaired, I had the same issue. My vehicle is back at the dealer again. I’ve been without my new car for almost 3 weeks and have only received updates when I call to request them. It is very difficult to get in touch with my service advisor

Ru
Review №68

Clara was awesome in helping us sell our truck....we got the best deal here and the service was outstanding...thank you

gu
Review №69

Jackie gave me the best offer on my truck and the process in selling my truck was very easy. If your looking to sell your vehicle see Jackie.

Is
Review №70

Amazing staff Brent and Juan really got it down on helping out with the numbers and the knowledge of the vehicles was beyond expectation - 👍

St
Review №71

We love the no hassle. Were return customers because the buying experience was so good.

Tr
Review №72

Hands down the best dealership! The atmosphere is fun and lighthearted. The people are super friendly and eager to help. 100% recommend. We are now loyal to this dealership! ❤

An
Review №73

Our experience with Autonation Chevrolet Gulf Fwy was wonderful. The people made the experience excellent! Sales Manager, Kevin Wesson was especially helpful with finding us the SUV we really wanted in the color we wanted. He was involved in the process from start to finish. I would highly recommend this dealership to anyone buying a car.

Da
Review №74

Kevin was great to work with. Service department took a little longer than expected and forgot a few things, but still satisfied

La
Review №75

Everyone, especially my sales person Brent, was professional, knowledgeable, and helpful to me during my shopping and purchase process. I didnt get that pushy feeling you often sense during your car shopping or purchase process.

Da
Review №76

I was very impressed with the online/buying process. They made it super easy. Thanks to Hunter, Benny, Joseph and Jacob! I couldnt be happier

Vi
Review №77

Jacob Chavez and Manny Diaz are the dream team when buying a new car!! They make the process easy, fun and fast!!! I have bought ALL my cars with them and dont think I would have it any other way. Thank you guys!!!

Ad
Review №78

Everyone was very friendly. Service was timely.

Da
Review №79

Mr. Gary was absolutely fantastic. He didn’t treat me as just a customer, it felt more like a father genuinely wanting to help his daughter. I’ve never had such excellent customer service before. He was warm and welcoming. Mr. Gary is definitely an asset to this company. What a wonderful employee!!!!!!

La
Review №80

Love love love this place! Will never buy a car anywhere else if I can help it! Great staff, amazing service, good selection. My husband just bought his custom built 2021 Camaro ZL1 and the whole experience was fantastic from beginning to end! (Except for the small hiccup that couldnt be avoided with the computer chip shortage lol) Will for sure be back to get our next car! ALL the thanks to Kevin, Joe, Brent, and everyone else on the staff over there! All the love!

Ke
Review №81

Sold us a lemon and refused to refund our money. Bought my wife a 2018 Durango 3 months ago, it was in the shop twice for 2 weeks each time. Got it back a week ago and broke down on freeway couple hours later, amidst the other problems that showed up after we left the dealer. Tried to just return it and get our money back to find something else, Sales manager and general manager both agreed that they couldnt give us all the money back, even with my babies playing a few feet behind us they had no sympathy, we had a $6,000 loss. On top of that they tried to get us to buy a brand new vehicle for $10,000 more than our first vehicle. Now my wife and children have no car and no money for a down payment to get another vehicle. Theres no words to describe how I feel or what they did to me and my family. I hope no one else buys a used vehicle from this dealership

Fe
Review №82

Everyone was great and extremely helpful. Best experience I’ve had in a long time at a dealership.

De
Review №83

Jackie Barreras professionalism and the way she kept me informed during the whole process made this a fast and easy transaction. Because of her, I will choose Autonation again when purchasing my next vehicle.Thank You for all you did today!

Sa
Review №84

I asked how long it would be if they took a look at my check engine light, Jose said it would take 4 days. He was so quick to answer, seemed like he didn’t want to be bothered and that was the end of the conversation. The service department could do better, they should do better and not brush customers off when serve is needed. Will not be going back.

Ji
Review №85

Never been to a more incompetent dealership, they called me the day before to ensure they had what I wanted, once I got there they couldnt find it, gone, some shop had it for repairs that happened while it was in the lot but they did not report it to the Carfax, I found four their vehicles like this, all with damages not reported, buyer beware there. Shady click bait and false info adverts to get you to their lot.

Am
Review №86

Went to auto nation Chevy yesterday and was just planning on looking but ended up going home with a brand new member of the family. Could not have been a better experience. Our Antonio Olmedo was awesome, super helpful and very patient with me through the whole process. It was definitely a great experience going into 2021 and Im glad he was there to help us. Thank you so Tony you are a rock star!

Do
Review №87

Great service and honest people. They were straight forward and did not play any games

T_
Review №88

I had the easiest time selling my truck here. I 10/10 recommend Jackie, she made the whole process easy and was kind the whole way through!

As
Review №89

The easiest vehicle purchase weve ever made! Everyone we met was professional, knowledgeable and went above and beyond for us. We will definitely be repeat customers!

Al
Review №90

Best customer service in Houston! Thanks to Jacquie who helped out a lot! Recommend this place for the best deals in town.

Sh
Review №91

The Service was amazing Gary was very awesome calling giving me update about the car.

yo
Review №92

I would like to thank DARRYL SMITH at Auto Nation Chevrolet for the amazing experience and purchase of my 2021 Chevrolet Trial Boss!From start to end I was satisfied with the customer service, we will definitely be back!

Ra
Review №93

So many better places to get a car than this. Over priced on cars. No free oil changes like a lot of other dealerships do. Car has had two major issues in a period of 4 year while my Mazda has had one issue in 8. No place to sit in the service department. Under staffed in front desk area of service department. Long line to wait even with an appointment. Dropped the car off 3 days ago and still cab not get a hold of anyone to even give me a status on the car. Have to call the sales department because they are the only human beings there you can get a hold of. Just called right now at 9am Friday morning and in the middle of my sentence to whoever I got a hold of they just clicked me to a wait line. This is unheard of . I have never experienced this with any other dealer. How are yall still running when you operate this way?

Vi
Review №94

I wanted to say that after looking at many other dealerships Darryl Smith here at Autonation was so awesome! We didnt get the car we went for because it was sold already but he went above and beyond to try to find us something in our price range. Thank you again and I hope to purchase a car soon from you.

Gr
Review №95

Jose Teran was my advisor, he was great in getting my vehicle repaired in a timely manner n I was able to get my car back before the weekend. Although I was upset as I was told the warranty I purchased covered this expenses and it didnt, but I know thats not Joses fault. That would be a completely different issue with the people I purchased the car from.

Ka
Review №96

My service rep of 12 years is no longer with your dealership which was very sad. The lady who made my appointment assigned me to Jose. When I arrived, there was no sign of Jose. The man who greeted me outside went to look for him. I waited for about 5+ minutes and only the lady who takes the payments said anything to me.... itll be just a moment. Hes coming. Well the long and short of it is that he NEVER came from whereever he was. Bernardo Tobias saw me standing there waiting and he finally told me to step over to his station and he would get things started for me. He actually did everything because Jose never came out. No one told Bernardo to help me. No one called him to say help Jose out and get her taken care of. He saw me waiting and no one paying attention to me, and decided to take ownership of my need. his scheduled customer came in about 10 minutes later, but Bernardo finished with me first. I apologized to the other customer and he was very gracious. Bernardo did not act as if I was inconveniencing him in any way. He was patient, friendly, efficient and kind. He now has a new loyal customer. When I left, he gave me his card so I could contact him directly. You need more young people like him. He is a STAR! If I cant have Marcus, Ill work with Bernie!

M.
Review №97

Great service.Mr .Adewale was very helpful and knoldgable.

An
Review №98

I sold my vehicle to Jackie Barrera, the Acquisition Specialist here. A very smooth and pleasant process and I was satisfied with the price! Sell your car here!!

EL
Review №99

Jonathan was a great help. He took very good care of my car and made sure I knew every step of the way.

JE
Review №100

My first time purchasing a car online without going to the dealership. The experience was great, from the paperwork and vehicle delivery to my home. Want to thank Jacob Chávez for making this a flawless transaction.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:13800 Gulf Fwy, Houston, TX 77034, United States
  • Site:https://autonationchevroletgulffreeway.com/?&utm_source=local&utm_medium=organic&utm_campaign=*000012248*GMB
  • Phone:+1 281-305-8940
Categories
  • Auto parts store
  • Chevrolet dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Truck dealer
  • Truck repair shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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