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Unique Collision @ KATY Bear Creek
16702 Pine Forest Ln b, Houston, TX 77084, United States
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Unique Collision @ KATY Bear Creek
Comments
Ro
Review №1

Unique Collision took care of my Lexus after getting hit, and I’m really appreciative of their work. Cris was very knowledgeable and helpful and was very receptive of my questions and concerns. The team kept great communication throughout the process. Additionally, they took the liberty of detailing my car afterwards. I will definitely be recommending Unique Collision in the future.

D
Review №2

Words can’t explain how amazing there work is. I picked up my truck looking better than it did the day I bought it!! Very professional staff. The repairs were done quickly with high quality and attention to detail. They totally went above and beyond!!

Ja
Review №3

Amazing customer service! They took me in when my insurance rep scheduled the wrong day with another body shop and didnt want to take me in. Jennifer the receptionist was very friendly and attentive. Definitely recommend this shop for all your vehicle needs. My car looks as good as new!

Br
Review №4

Not only great people with assistant you. But a amazing job on the repairs. Strongly recommend this place.

As
Review №5

This place is the BEST!! They were fast and very proficient! My car looked brand new after they finished!

Ti
Review №6

Great repair job on my mustang! Extra cool surprise when I picked it up was they cleaned the inside and outside, making it look new once again. Thank you guys! Another plus everyone there was nice and very helpful.

Sa
Review №7

Dropped my vehicle off on 6/17 and was told it would be ready by 6/29 and it was! They made the process very easy while working with insurance. Definitely recommend this collision shop!

Jo
Review №8

Good service.. thanks for help my father

Da
Review №9

Wow, What a professional organization. The cleanest shop and most professional staff I have ever dealt with. I highly recommend this business. The repairs the made to my F150 was done expertly. Matched paint perfectly. You can tell that the owner and staff are perfectionist as the business is very well kept and clean.

St
Review №10

Quick repair and bumper is in tip top shape

Ra
Review №11

They were so good and compassionate.They attended to me right away and did not even charge me for the help they rendered .I have yet to find us beautiful people who are ready to help in a jiffy .Especially Mr Alex he was a kind and caring .He took care of my need with a smile on his face and it was almost time to close but they helped me out .Kudos and I would recommend this place over any other place .God bless

fe
Review №12

Great Body Shop in the Bearcreek area, Super customer friendly Alex and Jeny were amazing they keep me updated about my vehicle and the job the did on my car it was way better than King Collision this place has a customer for lifetime on me Ill recommended it to my friends and Family .Thanks Unique Collision from a satisfied customer 👍⭐⭐⭐⭐⭐

Jk
Review №13

They definitely do good work. Youd never be able to tell that my vehicle was rear-ended unless I told you.

Ad
Review №14

The best place on Houston for all of your collision needs. They fix my 2008 Toyota highlander limited edition like brand new after my accident. Progressive listed them on the list they gave me and I am glad I choose them. The manager is extremely nice and even fix my window that progressive refused to pay for saying it wasnt as a result of the accident for free. The lady at the front Jennifer is very nice as well. People if you need your car fix and look brand new again please take it to collision center on pine forest by the race track gas station. Highly recommend.

Of
Review №15

I called to get my car fixed and they were transparent. Told me that they could hold someone for me before the staff goes to lunch. I appreciated that so much! The office was clean and distracted! Everyone was wearing mask! Staff was friendly! I would definitely come here again!

Au
Review №16

After my wheels and tires being stolen for the second time in less than a month and not being happy with the first company that did my repairs my insurance offered to have my car sent to Unique and I am so thankful they did! Jennifer at the front desk was super patient, and kind while I was being that annoying customer with 5000 questions! Lol. My car was ready in a timely manner and everyone was so communicative on what was happening through the process. Ill definitely be choosing this place for any car needs I come across in the future.

Mi
Review №17

I was rear-ended and they took care of replacing my rear bumper and hatch. They did great work, made it look like new again!Two small complaints, though.1) I understand that these things take time (mine was nearly 2 weeks), but an update here and there would have been nice and eased my anxiety. Maybe just a text or email once every other day. (Example, Parts ordered, Matching Paint, Installing or something like that)2) The inside of my car was dirty (The outside where most the work was done was immaculate, though). There was a very fine layer of dust on everything inside the vehicle. I assume this was from the rear hatch being removed for a few days. Would have been nice if they gave it a quick vacuum and wipe down, especially the windshield and dashboard.All in all, they are the best collision specialists I have ever dealt with. Very friendly and knowledgeable and did great work on the repairs. Definitely would use them again.

Ju
Review №18

Amazing customer service my car look like new ! Highly recommended!

Ro
Review №19

They do excellent paint and body work. My truck has been repaired there twice and I always got it back looking like new as if nothing happened! Excellent quality workmanship!

Br
Review №20

When I got In an accident I thought the damage was really bad. Emilio and Jenny put my mind at ease and walked me through the entire process. When I received my car back it looked brand new like nothing had happened. I definitely recommend bringing your vehicle here. You will not be disappointed!!!

AM
Review №21

They contact my adjuster @ Geico Insurance and explain me everything in details specially how the claim/ estimate works with the Insurance Co. they keep me inform via email and phone .Process was simple and easy, GREAT JOB ALEX AND jENNY .

Li
Review №22

Highly recommend! Jennifer was #1. Thanks for all your help

Ad
Review №23

Great experience. I brought my vehicle on Monday to have my back bumper fixed and I got my vehicle back on Wednesday. They did a really good job. Staff was friendly and very efficient.

Wa
Review №24

Unfortunately Ive had to have body work 2 times in the last year, Fortunately Ive had it done at Unique Collision who does a great job and offers a fair price to get it done.

Pa
Review №25

Great fast service !! Would recommend this place and would use them again ! Jennifer thanks for all your help you are great ! Very professional!!

Mo
Review №26

They were very communicative and fast. They are always super nice and have refreshments for guests in the waiting area. My car looks good as new after an accident and I felt very reassured during a stressful time. I would highly recommend them.

Cr
Review №27

Had a hiccup with the original repair but they made it right and quickly, very friendly and courteous

Mi
Review №28

Quick friendly service. Great prices. Will recommend this place. The staff was awesome!

Xi
Review №29

Had work done from these guys over the summer. Amazing work and received updates in a timely manner. Highly recommend their services.

Jo
Review №30

I highly recommend them, they do a great job!

G.
Review №31

Took great care of our Mercedes, found previous damage from an unreported accident and fixed it, kept me updated at least three times a week, allowed me to walk the shop and see progress, & finished repairs on their original estimated completion date. Ive never been to a car shop run this well before. Highly recommend!!

Ig
Review №32

Excellent customer services in this shop. I’m very happy!!

Fa
Review №33

Very professional, polite and helpful!

Ar
Review №34

My car came out looking great.

Em
Review №35

Extremely professional, communicative, and supportive. Would absolutely recommend to anyone/everyone I know!

Fa
Review №36

This is a nice shop, they have all the equipment and the employees are professional and very nice.

Es
Review №37

I give them five stars because thats what I received...

Su
Review №38

Great service

Ka
Review №39

Best service ever, very happy!

GA
Review №40

Great staff

De
Review №41

An exceptional service, since Jennifer greets you at the entrance and since Alex is watching your car all the time and they always keep you informed of the progress, I have never had a service like this here in TEXAS, congratulations to the entire work team, from workshop to offices, highly recommended

Ju
Review №42

Staff super exelent and friendly, I am super happy. I recommend this workshop 100%. Excellent work, super professional and clear staff. 👍

Li
Review №43

Good attention!

Information
74 Photos
43 Comments
4.7 Rating
  • Address:16702 Pine Forest Ln b, Houston, TX 77084, United States
  • Site:http://uniquecollision.com/
  • Phone:+1 281-954-4499
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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