user
Collision Fix Unlimited
12755 Windfern Rd, Houston, TX 77064, United States
Appearance
Collision Fix Unlimited
Comments
St
Review №1

Where do I Begin!!! I have brought two cars to collision fix. I had a 2019 Toyota Camry that had all of my wheels stolen! Their service is absolutely amazing, attentive and very precise! Not to mention they are good trustworthy people. So I upgraded too a 2021 Toyota Camry and unfortunately I got hit in the back, so because of their great service I brought my car back to them. They delivered. Even with handling the difficulties of dealing with payment from the insurance companies Ive had to go through both times. My car is brand new and has a very detailed paint (White Pearl) and they made sure they got it done right, by going above and beyond to ensure they had the time to get it right.This place is the go to for any collision repair!!! This place is blessed with skill service and due diligence. I am forever grateful. Thank you again Denise, Erica and Eddie!

Te
Review №2

These people are heaven sent. Denise is AWESOME!!!! They took very good care of me in my time of need. Would recommend to anyone. Collision Fix will become my usual mechanic shop from now on.

Ni
Review №3

The lady helping me with an estimate in the front reception desk area was kind, courteous and knowledgeable about the repairs for my vehicle. Although the parking lot is too crowded for me, seems like they need to get those cars back to the owners and clear out the space.

L.
Review №4

If a business is measured by its customer service, Collision Fix Unlimited exceeds five stars. I had the pleasure of meeting Mrs.Denise who went far above and beyond her position to settle a dispute occurring near her facility. Her integrity and moral fabric are the foundations of this business. Honesty in the auto repair industry is hard to come by. If you are looking for quality work from an honest business than look no further. Thank you guys for getting us back on the road.

AP
Review №5

I am extremely pleased with the paint repair job that Denise and her team completed on my Toyota RAV4 yesterday. In addition to an excellent paint job, my car was super clean and detailed like new! The price was fair and my car was ready on time, as promised. I will definitely recommend this location for any type of body work to my friends and family. Denise Rocks! Thanks so much..... Anne

Am
Review №6

I’m late as always to post. But Denise is amazing and saved my other baby (car). Back to it’s original condition! Her professionalism, character, and morals are few and far between these days. And the fact that she genuinely cares about her customers, and not just a paycheck is also rare in these times. Expected completion date was not on time, and however was not her fault. I know this because she called them on speakerphone while I was on another line and heard this. She is a great person, and one of few still left that does her job and works hard! Thank you Colision Fix Unlimited and Denise for everything! They will definitely be my go to from now on!

Le
Review №7

The staff is just awesome, and perfect repairs makes this shop a great place to get your body work done here

Da
Review №8

They have worked on my 2016 F-150, 2018 F-150 and 2015 Lincoln MKZ. They did a phenomenal job and have earned my business for life.

An
Review №9

What an amazing experience from the first phone call to picking up my car. I appreciate Denise more than words can ever say. Honest. Thorough. Great work. Completed on time. I was amazed at how great my car looked! I highly recommend this place!

Ju
Review №10

Honest company. They take pride in their work which is hard to find nowadays.

Ja
Review №11

Denise was awesome. She took time to help me find some difficult parts for my 2012 Hyundai Genesis. Cant wait to see the final results when all work is completed but I have already recommended them to my family and friends.

Ch
Review №12

These guys are by far the best people in automotive I have ever met had a very small kitten stuck in the frame of my truck and the hole shop came together to help safe our new family member . You dont find hearts like these guys have very often I will recommend them for anything...thanks again guys ...your the best

Mi
Review №13

Scheduled a time to have some minor front-end damage repaired. They ordered the necessary parts; I brought my car in & the next day they contacted me to let me know it was ready to be picked up. They did a real nice job repairing the damage; looks real good! They did the work quickly & charged me what they estimated the repair to cost. Im VERY PLEASED with the result & I recommend Collision Fix Unlimited to anyone that might need some body & trim work done!

Mi
Review №14

Great service from start to finish! Denise, Erica and the whole crew here do a great job. We had a pretty extensive claim that required a variety of new parts during COVID and the winter storm. We were updated the whole time and they communicated with our adjuster to make the process super easy. They even took delivery of our rental and handled the return with Enterprise. Car looks better now than before with the complete detail. Thanks y’all!

Me
Review №15

Denise is the best! Trust her fully with my truck and she was the most helpful person EVER with my claim!

Fr
Review №16

Will not recommend this body shop. I was referred to this body shop by a wrecker truck company. Had an Accident January 4, I have had to send my truck back to the shop 4 times and my truck is still incomplete. Rubbing noise from the accident that they still not fix after taking back.

De
Review №17

Denise,Eddie,Erica, nice peopleAlways helping and very professional when it comes to auto collision repairs

cr
Review №18

Have been coming to this place for years and they have always been the best!

Va
Review №19

I have never been so happy leaving a body shop/mechanic etc in my life !! I had originally been quoted a huge amount at another place that I absolutely could not afford. After asking around, I heard about collision fix unlimited. Not gonna lie, seeing a woman on the google search results was really refreshing. I decided to go in for an estimate and Denise and Erika were so amazing ! They quoted me less than half of what I had been asked by other places. When I picked up my car, I wanted to cry! (Tears of happiness) It looked brand new and I will never go anywhere else for body work. Absolutely a billion out of five stars

Ji
Review №20

Very good place to take your car or truck, heck even your Classic Car to have painted.Great color match and the detail they did on the inside and out was fantastic.Thanks to all the staff for the friendly and very good service.

CR
Review №21

On 1/7/2020, I was broadsided on the front end of my 2018 VW Tiguan on the passenger side. Luckily, I had recently been to have a small body issue checked on my vehicle at Collision Fix and had met Denise Maxwell who manages the business. I had her business card and I called her from the crash site. My car was towed to her shop on Windfern, and she immediately assisted me in getting a replacement rental vehicle. Denise fought to save my car from being deemed a total loss and she succeeded. Denise is very knowledgeable and does her homework. She also assisted in resolving an issue related to the number of days that the two insurance companies would provide a rental car to me. In the end, she went as far as paying for several days rental after my insurance company pulled the plug on reimbursement.I am very pleased with the finished product that was presented to me when I went to pick up my vehicle. It was like having a new car! The car had sustained damage to the front door, fender, two wheels, a headlight, and other front and suspension parts. I highly recommend Denise and her team at Collision Fix for all your collision needs. They are friendly, professional and competent and will treat you like family.

Jo
Review №22

Excellent service, exceptional work, great prices, look for Denise she is awesome she knows what shes doing, she knows what shes talking about, and she will take good care of you.

Je
Review №23

Really good customer service

As
Review №24

They stayed late and helped me with my car issue with a great attitude.

Je
Review №25

Denise and her staff are amazing! The customer service here is Top Notch. I definitely recommend them for your collision needs.

Je
Review №26

Ms. Denise is an example of PERFECT customer service! I couldnt be more pleased by the work that was done to my vehicle. I had a dent on the lift gate of my XT5 and it needed body work. I dropped off my vehicle on a Monday morning and it was ready Wednesday morning. the work was perfect! My vehicle was detailed and I was informed that I can get it detailed for free one more time! If you need body work done, go here!!! You wont be disappointed.

Ca
Review №27

Recently took my car in to repair hood damage. Gave a quote quickly that they stuck to when it came time to pay. Great service by their staff and a fair price. Only body shop I will recommend to friends going forward

Ph
Review №28

Always nice and prompt very positive environment

Co
Review №29

Amazing service! Highly recommended. Denise was very helpful and provided the best customer service!!! 100% satisfied!!!

Ja
Review №30

This place provides the best customer service. A+ quality work. These guys & gals know what they are doing!! Thank You Denise & collision Fix!!!!

Ar
Review №31

Great place

An
Review №32

Amanda and Her Team are the best, they repair my vehicle in record time and results are better than expected.You will get personalized treatment and a reasonable cost.

Ai
Review №33

Hands down the best place to take your vehicle. Denise goes out of her way to make sure youre getting the very best and her customer service is impeccable! She definitely looks out for the customer and always does her best to make sure you are beyond satisfied with the work thats being done. Her staff is also very welcoming and friendly. All around a great place and I will always recommend to friends and family!

Ti
Review №34

Denise is amazing and everyone else is too. This place is clean and they make sure that you have everything before you leave. Top favorite in the service! You can not beat this service here and how quick and accurate everything is done. Amazing! Thank you Collision Fix Unlimited!

Mi
Review №35

Ms. Denise is the best and my car looked absolutely beautiful when I picked her up. A big thank you to everyone involved for getting my baby back on the road so quickly. I will definitely be using them again.

Ty
Review №36

I love this body shop. The owner takes pride and their work and in being honest. They wont try to steal your money but take care of your in order to get repeat and referral business.

Te
Review №37

Best service hands down Denise care

Ch
Review №38

Mrs. Denise Maxwell was extremely nice to me and treated me as one of her own. The employees are extremely knowledgeable and they fixed my car within an hour when several other body shops could not fix it time after time. I went to several other body shops and they could not fix the problem. I would have saved both time and money if I went to Collision Fix Unlimited first because they are not only extremely nice but they get the job done at a great price. They charged me less than any other body shop and they actually fixed the problem that other body shops could not. Denise was very knowledgeable and nice, while the employees got the job done in a very timely manner. Thank you for everything and I will definitely be back.

ch
Review №39

Collision fix has always given me the best service for the last 20 years I would never go anywhere else. Denise is awesome and professional takes care of you good as gold

Je
Review №40

Its been a while since I last brought my car to the Collision Fix Unlimited, but I really never get a chance to express my positive experience. Denise, you might have thought I forgot you guys... but of course not! Who could ever forget your excellent customer service and very accommodating personality and above all your over the top service.When my husband and I came to visit your shop for the first time, we were already tired looking around for a closer shops to our house to fix my hail damaged car. We went to 3 different shops that we were so frustrated of. Mind you readers, there are those car shops that front themselves with good reviews, but in reality, they are inadequate. You want to know why? They are after for a big cheque. They make you feel bad that your insurance company give a low assessment, though I told them that the assessment is subject to change according to the adjuster I spoke with. They are absolutely wrong! I felt dismayed when I went to Vics Collision in Kuykendahl and also to the Woodlands Body shops because of their narrow-mindedness. Blah Blah to them!. They never knew that my insurance company has a good GD power rating and is very flexible. My Insurance company is easy to negotiate.When I approached Denise, She never hesitated to listen when I told her that my insurance adjuster had temporarily given me an assessment value for the damage because I chose to have the adjuster come to my house and assess my car instead of having my car be brought to their insurance approved car shops right away. Denise told me that she will help me, and she really did ! After she inspected my car, she called my insurance company about her assessment. In the next few days my insurance company called me that they had approved the adjustment for the cost that Denise had proposed. Thats how easy my insurance company is.What I like about Denise the most is her pro-customer attitude. She really cares for her customers. Shes not so obsessed with a big cheque like those I mentioned. She met my needs in the middle. She knew that my deductible was high, yet she bent her back for it. She helped me with my financial responsibility in a way. I can tell that Denise is very professional and knows her business too well. She knows how to position herself and make everyone happy. I hope, this helped you in your choice of Car Shops in the future. Big thumbs up to the Collision Fix Unlimited!

Ch
Review №41

This is a great place (not to say the best) where you can bring your car for collision work. Denise always strives to provide high quality service, and she is very committed with her customers. Customer care is a big deal here! Big thump up!!

Mi
Review №42

Denise is one of a kind! She is so down to earth and will bend over backwards for you!!! She stands behind the work of the body shop and the life time warranty is awesome! Always will recommend her and the company!

Ja
Review №43

Collision Fix Unlimited is the best body shop Ive ever worked with. Denise is an amazing human being. She truly cares about her customers and tries her best to make an already difficult situation go as smoothly as possible.

KA
Review №44

Very professional vehicle repair service~ Excellent customer service and repairs~,

Hu
Review №45

Simply incredible... they perform excellent customer service and exceptional quality. highly recommend.

Bi
Review №46

Amazing and quality job! Left my 2017 toyota rav4 looking like new at an amazing price.

To
Review №47

AWSESOME....Denise and her team are the best!!! Very detailed and their customer service is top of the line. Id recommend them to Everyone. THANKS AGAIN for EVERYTHING!!

Cu
Review №48

Friendly staff. Our family has used them multiple times. They are great about working with you on cutting costs if youre having an older car repaired (maybe by using aftermarket parts which in can accept on a car with 150k miles).

Gr
Review №49

Took great care of us, handled the car rental etc

So
Review №50

Hands down best place ever, always helpful and friendly customer services!

da
Review №51

Denise at Collision Fix is Awesome!

Ry
Review №52

Amazing. They replaced the hood on my 1995 toyota camry le for a good reasonable price. Definitely will be a repeat customer, and will be referring all my family, and friends to this place. Denise was super helpful and nice. They were able to have my car done, and ready by the next day!

Th
Review №53

I have been going here for years and have got nothing less than great service!

Se
Review №54

Awesome service and awesome customer service. Very reasonable on price!

to
Review №55

PLEASE READ.Ok first of all big thanks to Denise for her help.Beware of insurance Preferred shops what I have come to find out they bend over backwards to skimp on repairs and whatever insurance company says they do to cut costs even if its a dealership and its apart of its network dont do it.Collision Fix did not cut corners insurance company wanted them to glue my headlight plastic together. Collision fix replaced it. Insurance wanted them to just hammer a dent out Collision Fix repaired it properly with filler and paint. Insurance said not to blend color on fenders Denise said I want to talk to your manager. (Just a fyi my insurance company is one of the biggest insurers in the country which I am surprised at there willingness to skimp on work)Highly recommend God forbid if I ever have damage to my car this is the only place I would take my car. You work hard to pay your car note and insurance premiums so you should get premium work.Thanks Collision Fix.

Gr
Review №56

They do good work and stand behind their work.

Do
Review №57

Always great 😊 service

Kr
Review №58

Sam sonny does not stand behind his lifetime warranty.. when the name of his shop & management change your warranty wont be any good.. even though he still holds the same position as owner..

re
Review №59

The way Denise talks to customers is horrible. She said my car would be ready in a week. When I called to pick up my car on Friday. She started yelling saying she doesnt have time to tell me again that my car isnt going to be ready til Tuesday. An hangs up on me.

Re
Review №60

Omg thank you Denise! My entire rear end was clobbered by an incompetent driver and Debise at Collision Fix came to my rescue... I called the owner Sunny and he immediately offer to tow my at to the yard.... They would have took four days to fix my car but Geico messed over my estimate... Nevertheless my car was ready in two weeks.Denise took care of my rental. All I had to do was drop my rental off at collision fix and they returned it. The result on my car was better than brand new...They even provided an additional detailing in 30 days.The service was phenomenal. Thank you #CollisionFix

Ke
Review №61

Ive had multiple cars done here as well as sent friends and everytime its exceptional work with top notch service. Thank you Ms. Denise

Tx
Review №62

Great work and friendly service

Re
Review №63

Customer service was great made my Chevrolet Traverse look new great people with A big heart very satisfied if I have any other vechiles with damages this is the place to bring your car once again Thank you Jade and Deneise for all ur help...:)

su
Review №64

VERY GOOD WORK......

Ma
Review №65

Very nice

ja
Review №66

Very professional, friendly.

Ju
Review №67

Denise is the best!!

GE
Review №68

Nice!!!

fr
Review №69

Excellent treatment

Information
22 Photos
69 Comments
4.8 Rating
  • Address:12755 Windfern Rd, Houston, TX 77064, United States
  • Site:http://autofixunlimited.com/collision-fix/
  • Phone:+1 281-894-4242
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations