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Aiea Collision Center
1620 Kahai St, Honolulu, HI 96819, United States
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Aiea Collision Center
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Ch
Review №1

I was very skeptical/distrustful of getting my car worked on anywhere in Hawaii, but the reviews of this place were what ultimately won me over. And I am happy to say they were all completely correct! My car turned out absolutely gorgeous and I was impressed with the customer service and how easily they worked with my insurance. The only thing a little annoying was that it took a month to get my car in the shop, but from what I understand thats how it is across the island lately and not their fault.

Jo
Review №2

The owner (Scott) and his crew are one solid team. They are fast, friendly, and provide quality work. Wouldnt take my Truck anywhere else

Te
Review №3

Very quick and very friendly.

El
Review №4

I scraped my back door and took it to Aiea Collision for repair. From the very beginning, Scott was very courteous and professional. He gave me an estimate on the repair, and gave me a date when I could have it repaired. They completed the repair ahead of schedule. More importantly, they did an excellent job and perfect paint matching. I would recommend them to anyone who is in need of their service.

Ca
Review №5

They answered all my questions and explained everything to me. It was easy. They made everything easy. They also finished the job faster than the expected time.

Ka
Review №6

These guys do GREAT work!! My wifes 2019 corolla looks new again :) Thank you Aiea Collision center!!!

Vi
Review №7

Very prompt and efficient. Clean shop and good employees

Ji
Review №8

Had high hopes for this place. They did okay had a few mistakes with the work and I only had them fix 1 thing because I never like wait for the full repair again. Good customer service though hard to beat. Well see how they actually did after I take everything apart to check all the work. Will update after.

Cl
Review №9

Outstanding, Professional, Excellent work, Excellent Service, Very Courtesy, Friendly, and accommodating.

Th
Review №10

Mahalo to Scott Tanaka and his staff at Aiea Collision Center. They did an outstanding job, delivered ahead of schedule, and their price was VERY reasonable.I had a replacement body part for my vehicle that needed paint. Paint match can be tricky when theres metallic flake in the color. Not only did they match the color and flake, they also did an incredible job with the clearcoat.10/10 would recommend! 🤙🏽💯

Jo
Review №11

Had some damage from a hit and run on my new Kia they dud excellent work. Very nice people as well highly recommended.

Su
Review №12

The costumer service here is great which I find very important. Even as a woman not knowing anything about cars, they do not patronize. The lady in the office even gave me a tip about how to pay for the damage (use a cc to get rewards points).The job on my car was well done and very quick. I only had to miss my car for 1 day.

Ro
Review №13

I give this place 5 star and will not hesitate to recommend to my friends. They are friendly, courteous and professional. I was so happy when I picked up my car. Like the accident never happened. Good as new.

Ra
Review №14

I’ve used Aiea Collision Center in the past, and was happy with their professional work. Thanks again.

Va
Review №15

Everyone at Aiea Collision Center was helpful & friendly! I was very pleased with the turn around time, from estimate to getting my car back! Great prices, great service & awesome results! Scott & his team gets it done!

Da
Review №16

Staff friendly and helpful.Explained what I needed to know aboutmy car repairs and auto insurance.They also inquired if I needed to rent a carwhich I thought was nice of them.My car was ready sooner than expected.I am pleased with their workmanship.My car looks brand new. Mahalo!

Ta
Review №17

I cannot say enough about Scott Tanaka and his team at Aiea Collision. The quality of work and service is impeccable. He continues to provide value at every visit. I’ve referred many clients, family, and friends to him for body repair and paint and never had a complaint. Scott and his team excels in customer service.

Ca
Review №18

The work was perfectly done and all signs of my accident are now completely gone!The office staff was very nice and we will definitely use them again in the future if needed.Excellent work!!

Gr
Review №19

Really great experience with this auto body shop. Quoted me 5 days but it ended up taking longer due to a specialty wheel we needed, but everything looked great! Good customer service and really nice managers.

Mi
Review №20

Thank you so much for your service. Spoke with the owner and him and his team were very friendly and their service was phenomenal. They were able to assist with my crazy schedule and was able to get my truck fixed. Thank you again. Definitely will refer them to any and all of my family and friends.

Ro
Review №21

The Service is phenomenal!!! I dropped my car off first thing in the morning and my car was done in 5 hours. Initially I was told the job would take 1-2 days and Wow it was completed in just a few hours. The work is “Top Notch” and I recommend Aiea Collision to Everyone who needs repair work and painting!! I am very satisfied and I say to the Staff, Awesome Job!!!

De
Review №22

Quick, friendly service.My vehicle was ready ahead of schedule. It was a worry-free experience, great service! They came highly recommended!

Je
Review №23

Brought my vehicle here after a minor collision. From start to finish I was extremely impressed over the quality of service I recieved. The office staff was very professional, communicative, and made the entire process completely painless, including coordinating my rental car dropoff/pickup. The mechanics also did a perfect job repairing the body damage, I cant even tell where it was! The work was also performed much faster than I expected, compared to body shops I have worked with in the past. The wait time for an appointment during busy months is quite long, however its definately worth waiting for if you want the repairs done correctly.Highly recommend and will be bringing any further work I need to Scott Tanaka and his staff!

to
Review №24

Took awhile to get the car in, but worth the wait. Great work on the my Mustang GT. I think their Team is the best in the business. The shop was clean, all bays working but orderly and parking lot was without clutter. I was quickly greeted in the parking lot, checked off, directed to the office where they checked me in, validated my contact info and and I was on my way. Got a call within 24 hours and said the car was ready. Just as efficient getting the car back. Could not tell where the damage was and they were right on with the insurance estimate. Bring your body work here. No disappointments. Top shop for sure. Tom

A
Review №25

They were great! I needed my car fixed asap and they made it happen. Didn’t take long for them to get all of parts, a week. Then, got the car fixed soon after. Definitely recommend them to anyone who needs excellent service all around. The car looks even better than it was before the collision. ;) Thank you, Aiea Collision Center.

Gw
Review №26

I chose to get my Toyota minivan fixed at Aiea Collision because that is the place that the Toyota dealership uses. In the last year I ended up using them twice because I got hit in two separate incidents. In both cases I was not disappointed. From start to finish my experience was fantastic and my car now looks like new. One thing to note: you would think they were located in Aiea due to their name, but they are actually off of Kalihi in Sand Island. Highly recommended.

Da
Review №27

Fast, polite and honest service

Ke
Review №28

I went in for an assessment appointment and it took just 10 minutes for Scott to come down, take pictures and I was on my way. I received an email with the break down costs within an hour. I made my repair appointment and Aiea Collision contacted Enterprise Rent a car and made the arrangements for a loaner. The loaner was waiting for me on the day of drop-off and when I went to pick up my truck, I just had to leave the loaner at the repair shop and Enterprise came to pick it up.My truck repairs were suppose to take 4 days and it was completed in 3.I cannot say Thank you enough times to cover my satisfaction with the work done on my truck. Aiea Collision is FANTASTIC !!!

An
Review №29

Of all the bodywork businesses Ive had to work with, Aiea collision was the most professional, thorough, swift, and quality work Ive had done. I am so impressed with them and would readily recommend them to others.

Ja
Review №30

It took a while to get in but it was worth the wait. Excellent customer service and excellent work!

大郷
Review №31

Aiea Collision Center gave me an affordable estimate for repaint. Initially I was told that it will take two days. But they finished the work within a day. I am really satisfied their service.

Je
Review №32

Scott is awesome!! Great body and paint shop. Hope I never need you again, but if I do, you will be my first call. ACC fixed both sides of my new Honda minivan, looks like I just bought it.

sw
Review №33

They did a great job on my Chevy Silverado 1500 that was Tboned on the rear passenger door to the bed and rear fender well. You would never even know that panels were replaced. They finished before their estimated time. Would totally 100% recommend!!

Do
Review №34

This place does a great job! Very professional and super customer service.

je
Review №35

This car body shop are awesome.... the encharge people are proffessional and kind..... out of 10 i give them 10..... very excellent..... they are also very friendly.....🤙🤙🤙

By
Review №36

Very Professional, All questions answered, Services Done NO COMPLAINTS !!!!!!

Me
Review №37

They did a great job on my bumper. The staff was very helpful. It took them just a few hours and I had my car back. I’m very pleased with results.

Ge
Review №38

I took my car to Aiea Collision Center after an accident. My car looks like new and it was done on schedule. Mahalo Scott and crew for the excellent work!

D
Review №39

Professional, good communication, efficient, excellent work! Winner!

Kr
Review №40

I would definitely recommend Scott and his team! They’re all very professional and got my car fixed way faster than anticipated.

Ca
Review №41

My whole front of my car was smashed as well as my bumper. Im glad I took my car into AIEA COLLISION because it only took them 3 days to repair all of my damages - now Im good to have a good WEEKEND! I have never been more SATISFIED with the results on how my car looked. IT LOOKS GREAT! If I would refer anyone to get their car fixed I would refer AIEA COLLISION as the BEST BODY SHOP EVER!Thank you SCOTT and YOUR TEAM of EXPERTS! Im truly THANKFUL for ALL YOUR HARD WORK!!!

Ho
Review №42

Great service, ready on time, they made it super easy and my car looks good!!!

Ro
Review №43

It’s my third time I’ve had to use Aiea Collision Center to repair my Odyssey and have always been happy with them. Scott is always cordial and friendly willing to take care of you.

Wy
Review №44

Our claim and repair was handled in a very professional manner. There was excellent coordination with our Insurance Company, repair schedule and the rental car arrangements. I would definitely recommend them to anyone that needs auto body repair.

Sh
Review №45

Had to wait over 6 weeks for appt but I figured that must say something about the quality of work they do. Plus they were moving. New location is a little harder to get to and less convenient for me however the staff is amazingly great. Friendly happy (even after their big move) and informative. And they were quick! They had my car done early (2 days early)! The only reason I didn’t give them 5 ⭐️ is I just got the car back and haven’t had a chance to see if everything is working ok.No pressure friendly what more could a person ask for!

Ca
Review №46

Fast! Very friendly! Helped us in our time of need! Would use them again if needed!Thanks for everything!!

Sh
Review №47

Further to my earlier comments yesterday, upon further inspection of my car in the bright sunlight, I was delighted to notice that Aiea Collision had fixed all the little nicks in my paint at no extra charge. Thank you so very much.

An
Review №48

Excellent customer service, Fair quote, and finished the repairs ahead of schedule!

IV
Review №49

Wonderful fast service and incredible work! Would recommend to everybody! Thank you for fixing my Jeep ACC - it looks even better than before :) Ivana

Ta
Review №50

Vehicle looks brand new. Thanks for your professionalism and great customer service 😊.

JB
Review №51

Awesome Job!! Highly recommended for your auto body needs

Do
Review №52

My neighbor accidentally rubbed his white front bumper against my dark blue rear bumper with a pretty significant and ugly donation of white paint.I took the car to Aiea Collision Center for an estimate. I told them we werent making an insurance claim and my young neighbor would be footing the cost.Scott looked at it and said maybe the paint could be removed and no actual body work would be required. On the spot, he carefully and methodically applied magic potions and considerable elbow grease for 10-15 minutes and pretty much removed all traces of the damage.When I tried to pay him for the effort -- he refused! I insisted. He still refused.Talk about customer service. Im a fan.Delete review

Jo
Review №53

Very happy with the quality of repair work. They took it in, and had it ready as committed. Would definitely recommend.

Mi
Review №54

They took care of me. Scott is the best! I will definitely go back to them if I need to get any more work done

sa
Review №55

Timely, efficient. great work!

Ma
Review №56

Truly professional; helpful and cheerful on the phone and in-person; finished work is outstanding.

Em
Review №57

Great service, great work, very quick at fixing my car.... did a great all around job would highly recommend!

MB
Review №58

Took my car into aiea collision through my insurance company, staff at aiea collision is very professional and does great work. My car which had minor damage was done in 3 days work was excellent and havent had any problems yet. Staff is also very friendly, great business 5 stars

Jo
Review №59

Excellent communication, courtesy, service, and price! Very happy with my experience at Aiea Collision Center.

Ed
Review №60

Scott from aiea collision told me to bring my truck June 10 and told that it be ready in two days like promise they called me at 9AM and said my truck was ready. I took a look at my truck where it was damage like magic nothing there. Now I know where Toyota dealers take there vehicles to aiea collision. Thanks Scott for everything and customer service.

Ch
Review №61

The staff at Aiea Collision in Aiea is awesome. Service was great and fast.I dropped my car off at 730am and it was ready by 2pm, nice and clean too!

ga
Review №62

2nd time Ive had my truck repaired by Aiea Collision, both times were the other parties responsibilities. The first time the other parties insurance company was very helpful and efficient and arranged for the repair estimate and a rental car (I think very highly of this insurance company). The staff at Aiea Collision was very friendly and helpful. The second time I had to wait 3 months before getting a confirmation from this local island insurance co. Thanks to manager Scotts follow-up and his staff, it took less than 3 days to have my truck repaired. With their partnership with Enterprise rental car, the total experience was actually very pleasant, which was my experience the first time. Great Job!!Have already recommended both this company and also the insurance companies!!

Tr
Review №63

2 months ago I was involved in a 5 car accident on the H1 where I was rear ended to the point where the car that hit me wastotaled!! My bumper was smashed and my tailgate had been bent in.My truck had been wrapped in it’s my company logo that had also included my tail gate. I had requested that they don’t remove my tail gate wrap since it was quite expensive. Well to make a long story short they did a fantastic job!!!! I couldn’t b happier with the results🤙🏽. Mahalo, Kaui

we
Review №64

Thank you, Scott and Aiea Collision Center team. Awesome job always and amazingly fast.

Ea
Review №65

Very good/Excellent workmanship. Staff was courteous and friendly.

Al
Review №66

The repair looks good, they were done early, and on budget. Convenient access to Geico insurance adjuster and car rental during the repair.

Ra
Review №67

I received excellent service from Aiea Collison. My auto repair was done on time.

Da
Review №68

Received excellent service from Aiea collision. Will recommend to friends and family!🤙

ch
Review №69

You gotta go see scott. His team did 3 jobs for me and the paint job came out awesome.

Wa
Review №70

Excellent service and amazing work. That’s why I’ve been coming to them years!!!

Na
Review №71

Took my car in to get a rear end hit repaired. Service was fast and friendly and my car looked brand new. Will definitely return for my next bodywork needs.

Sc
Review №72

The representative I spoke with in the Aiea Collision Center Office gave only “Gary” as a name.Gary had limited communication and social skills, and an agitated aggressive manner.I was trying to provide the Allstate estimate, and ask him to change his disposition because it was offensive.He told me if I don’t like his Customer Service skills then I should take my business elsewhere.I couldnt trust the service with communication like that.So, I left the shop.

Ra
Review №73

Awesome service! They went over and beyond.

Mi
Review №74

Everything done in timely manner! Thank you

Li
Review №75

Brought my car twice. Excellent customer service and job well done!

TO
Review №76

Scott the manager was great but the guy at the front desk Very unfriendly!

St
Review №77

Staff friendly. Work completed by promised date and done well

Da
Review №78

Fast, easy, good job!

Li
Review №79

Fast and friendly service

Sc
Review №80

Excellent service and repair!

Ka
Review №81

Fast work, friendly service

Ed
Review №82

Awesome job....

Al
Review №83

Amazing, quick service.

St
Review №84

Good customer service

Gl
Review №85

Great and fast servicing !!!!

Ca
Review №86

Experience workers

Information
14 Photos
86 Comments
4.9 Rating
  • Address:1620 Kahai St, Honolulu, HI 96819, United States
  • Site:http://aieacollisioncenter.com/
  • Phone:+1 808-485-5700
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto restoration service
Working hours
  • Monday:6:30AM–3:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:6:30AM–3:30PM
  • Friday:6:30AM–3:30PM
  • Saturday:6:30AM–3:30PM
  • Sunday:6:30AM–3:30PM
Planning
  • Appointments recommended:Yes
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