user
UNIBODY Autotech Collision Repair Center
789 Mapunapuna St, Honolulu, HI 96819, United States
Appearance
UNIBODY Autotech Collision Repair Center
Comments
Pa
Review №1

Had them repair a crease in my door. First job was not a quality repair. There were bubbles in the paint and body filler was not blended well. Had them redo the job, and the second repair was great and what I was expecting the first time. They did not take care of the inside though. I have tan leather and trim and my steering wheel, seat, and door handle had black soot from dirty hands and clothes. They cleaned it on the spot when I told them…but I feel the person who made the grime marks should have cleaned it right away and not leave it. Black grime on tan is very obvious. Not sure if I would go to this shop again. They are nice and kept me informed. Didn’t hassle me and apologized.

An
Review №2

The first time I went to pick my vehicle up the paint had an orange peel texture. The second time I went to pick it up there was a chip in the clear coat. Once I got my truck home I noticed it was even painted right. The paint isnt smooth in some of the areas. Im going to have to take my truck vehicle back again.

Ke
Review №3

I worked with Ashley and she was absolutely professional. I came in for the estimate and we figure out a time and date. When I dropped off my car for the repairs they helped schedule me a rental. The repairs were suppose to take an estimated week, but I got my Tesla back literally within 72 hours of dropping it off! Thank you!

Ma
Review №4

They did a good job in restoring my rear bumper & they always giving me up-date on the repair of my car. The staff are very friendly & courteous. Im very satisfied with the repair they did to my car. Thank you guys.

Ja
Review №5

Communication (text and phone calls) provided peace of mind throughout the repair process. They met the estimated completion date they provided. The check in and checkout processes were smooth and stress free. Excellent body work on my car! Extremely happy with Unibody Tech.

Jo
Review №6

What an amazing company. Top down, professional!

Jo
Review №7

Vance went the extra mile to fix my car after a being in a fender bender. I got what I wanted and everything turned out exactly as I expected. Everyone is super nice and professional and there was absolutely no headaches working with them compared to other body shops. Thank you!!!

Eu
Review №8

Communication via phone and text was very good - updates were informative. People professional and very friendly. Easy to get quote and submit car for repair. Would use them again if I needed body work done.

D.
Review №9

Unibody Autotech Collision Centers was AAA+! The organization & their employees were extremely efficient from the point of scheduling the estimate appointment to completion of the work. (My vehicle was completed a day earlier than scheduled!) Information was readily available and they kept me up to date throughout the entire process. Staff was friendly and welcoming, office and service areas were clean, with sanitary precautions in place. Hopefully, I will not need collision repairs in the future, but IF I do I would definitely be a repeat customer at this business!

Ro
Review №10

Great customer service. More importantly the repair is top notch quality.

Mi
Review №11

Outstanding Service! Unibody took care of my Truck very well. All the staff was very friendly and kept me informed on the status of my vehicle via text weekly. An added plus,, theres an Enterprise car rental Kiosk there too.. If needed again Ill be going there again

My
Review №12

Absolutely great experience from start to finish ! I ended up saving $150 which was fantastic, they also text you from start to finish with the repair updates. I will definitely recommend this company. They also squeezed me in for a consultation appointment at the beginning which was very generous of them ! 5 star service, customer service was amazing, and I would definitely do business with them again if I needed to .

Gj
Review №13

Did a great job with repairing and repainting dents and scrapes on the rear quarter panel of my vehicle. Also car was nicely washed and vacuumed.

Mo
Review №14

Awesome service. They finished repair earlier than what i expected. They also cleaned it inside and out even if it was supposedly outside repair only. The were very honest with the quote and worked with my insurance company.

D
Review №15

My wreck was pretty bad. UniBodyTech was very professional and the work looks amazing. 10/10 recommend!!! Thanks Jeff and the rest of the team!

M.
Review №16

Exceptional service. Everything was handled well, the facilities were clean, and the staff was friendly. Highly recommend them.

Ka
Review №17

Customer service is very excellent and also assured that their company are Certified through insurance companies like Geico. Their damage adjuster Jeff is very professional and personable. Instantly speaking with him he gained my trust, especially with my luxury vehicle Audi S8 Plus.Do not hesitate to work with them. Take the soonest opening and they will get to working that same day. I got my vehicle a full day ahead of schedule and they worked with a time that I was able to arrange transportation with a loaner company. 10 stars +

Li
Review №18

They were very friendly and helpful especially Ruby. Everything went smoothly and I appreciated the emails letting me know the status of my vehicle. The appraiser was very thorough. I was happy when my car was done.

Br
Review №19

In my opinion, customer service is lacking with a lot of companies today which makes for some not very pleasant experiences. However, this has been by far one of the best experiences I have had with customer service. I initially chose this company based on reviews and they did not disappoint. The whole process from scheduling appointment to picking up my truck was seamless. To my surprise, I even received daily updates on the status to include my truck being ready a day early. One of the main reasons this experience went so well was because of Taryn. When I came by to get an estimate, she was very knowledgeable about the repair process and how things would work with my insurance company to include rental vehicle. Taryn was very professional and helpful during this process. On pickup, she was also there to help me and explained the work done and warranty coverage. I will definitely be recommending Unibody Autotech Collision Center.

Eh
Review №20

Jeff is a nice guy…He helped fix a minor dent on my car without charging me for it. I went there for a different problem, but left with solutions to two problems.

Fa
Review №21

They are always courteous and professional and do outstanding work!!

Jo
Review №22

GREAT service from start to finish. Repairs were done in a timely manner. While the repairs were in progress, I received daily updates via text message which is a plus. Repair work was outstanding and my vehicle came out looking like brand new. Workers are very knowledgeable and professional. Very glad I chose Unibody Autotech.

Al
Review №23

Excellent customer service from start to finish! They explained everything thoroughly, and even finished a day earlier than scheduled. Ive been a repeat customer and will definitely be returning if their services are needed.

mi
Review №24

They did a great job. Taryn was our point of contact and made sure everything went well. Great work and customer service.

Je
Review №25

This was hands-down the best service weve ever had when dealing with an autobody shop. Recommend unconditionally!

We
Review №26

Good reliable service constant update on work they do from the car all around great service

Jo
Review №27

Such a great business very professional in what they do.Great communication skills and always doing the best forThere clients. I highly recommend this bodyshop I’m soGraceful that I decided to bring my car here.Taryn you the best,Aloha 🤙

St
Review №28

Friendly people and great service mahalo’s

SH
Review №29

Our car was in a hit and run, police found the guy no license and no insurance so our insurance recommended Unibody. We took the car in for estimate and they suggested we keep the car cause it was drivable until they ordered all the parts. About a month later we got the parts in and took the car in the shop. They said one week but after reviewing the damage underneath the side panels and rear bumper they need more time and quote went from a little over 6k to 7k+. Went to pick up the car notice accident side was not aligned properly and inside trim was lose. They took it to the back and readjusted everything and said they had to order another part for the trims but it covered under the insurance claim. So now we have to go back when those parts come in so they can fix it.

Ke
Review №30

Had a fender bender that needed repair and went with UNIBODY Autotech. They were very professional from beginning to end. Communication was great with Ashley and she always kept me informed through the whole process. The quality of work looks great and also got my car back earlier than expected. I would recommend them for you auto body repairs. Mahalo again UNIBODY Autotech. 🤙

Ce
Review №31

I had scratches from a hit and run incident so I took my vehicle in for an auto body repair. Unibody was one of the few shops that was suggested by my insurance company. The Inspector was very thorough explaining what needed to be done and the time frame of completion. Personnel at Unibody are friendly and easy to work with. Unibody was able to complete the job a day sooner and did an amazing job fixing my bumper. Its like the damages was never there! They also washed my car. My car looked better than when I dropped it off. Highly recommended!

Ri
Review №32

Repaired my quarter panel on my z, the color match was blended in really nicely. There was paint dust all over my rim tho and on the inside panel by my trunk but nothing a vacuum and another wash cant handle, I hope. Staff were friendly and turn around time was quick.

Ja
Review №33

Taryn was amazing from beginning to end, regarding what work was to be performed on our car. The end result was amazing, the bodywork and paint job matched perfectly! My wife and I will be referring your company to friends and family. So thank you to the team at Unibody Auto!

Je
Review №34

Unibody made the process of getting my car repaired after a break-in as painless as possible. Not only did I feel like they valued my business, I also felt like they were my advocate for getting the car repaired with as little disruption as possible. The car was repaired exceptionally well and completed early. It was a pleasure working with all of the helpful and friendly people at Unibody.

Lo
Review №35

I just got a quote from the shop that was 10 times more than quotes from other shops. When I asked them to explain their quote they told me that they are not in control of the services that they provide and the manufacturer dictates what they are allowed to do for the repairs. They said they have to take off unrelated parts from my car that we’re not damaged in order to blend paint for other part of the cars that are damaged. It was a really silly conversation I hope to avoid the hassle by adding this review.I got the job done for less than half price in 48 hours from another shop.

eu
Review №36

This place is super good at informing you about your vehicle and they have an automated text messaging updating you of the status of your vehicle. This place did an awesome job with the repairs with my car.Super welcoming team and very professional.Would most likely be back here for any body work or repairs. Highly recommend them.

Le
Review №37

From start to finish, UNIBODY delivered excellent service. They were very accommodating when booking my appointment for an estimate. During the estimate, they gave clear details on what needed to be done, what the process would be, and even offered comforting reassurance on things I had reservations about. On the day of drop off, the office had everything set, so the process was very quick. Communication over the phone, by text or through email was fantastic. I was kept in the loop daily on the repairs progress. My vehicle was ready when expected and pick up was seamless. Every employee I encountered at UNIBODY was very friendly and helpful. They did an excellent job repairing the damage to my vehicle. Mahalo UNIBODY!

Da
Review №38

From the initial estimate to the completion of the job, Taryn and the rest of the crew did an excellent job. My BMW looks terrific. The auto body work looks great and the matched the paint exactly.

Me
Review №39

Unitech was beyond amazing! The communication about the status of my car was excellent. The quality of work was amazing and I couldn’t have been more happy. They fixed my entire passenger side from an accident! Geico has Enterprise there on site to help with car rental. Everything was a one stop shop truly the best.

Mi
Review №40

Excellent customer service, follow up and workmanship.

al
Review №41

Very attentive and professional service. Taryn Torres shows a lot of dedication and professionalism in her job making the process easy going and in and out, she knows her job very well. The receptionist Melissa was also very professional and nice. The quality of the work and repair on my Colorado were outstanding, no complaints. This the second time I took my Colorado there for repairs from other peoples mishaps. I highly recommend there service to anyone.

Ko
Review №42

Friendly and communicative. Thorough and professional. I appreciated the text updates and ease of the entire repaired process. Aside from completing the repair quickly, when I picked up my car it was freshly washed and vacuumed! Great attention to detail!

Ev
Review №43

I had a great experience with Unibody. Ashley scheduled my estimate and repair simple and efficient. The repair was completed 3 days before the estimated time.

L.
Review №44

From the start to finish, everyone I encountered at UniBodyTech were so professional and caring. The tube that they gave me was on point, and I was always kept up to date regarding the tree repairs. Peace of mind.

Au
Review №45

The people who work for this shop are very kind and knowledgeable about what they do and I am extremely satisfied with the work they have done and if I ever need my vehicle fixed again they will be my first go to!

Ta
Review №46

Awesome customer service, very personable, and professional! My car was ready for pick up the very next day, talk about a fast turnaround time. Very pleased with the service, 10/10 highly recommended 👍

J
Review №47

Great customer service! Easy to make an appointment and to get an estimate of the job ordered. Quick turn around time as the car was done before the date of completion promised. Very efficient but at the same time producing excellent quality of the job/repair. This is not the first time that weve used their services and it will not be the last.

Ve
Review №48

Unibody did such a great job on the repairs of my vehicle. It was quick and done in a week. They went above and beyond and even detailed my vehicle! The staff was friendly, courteous, and very professional. I received updates status on my vehicle which was awesome. Definitely recommend this place and will be back in the future if needed. Thank you Unibody auto collision!

Jo
Review №49

Great service and communication! my car was returned to me clean and on time!

Le
Review №50

Kept me informed daily of repair status

Ma
Review №51

Repaired my car after front end damage from accident, looks GREAT!!!

Jo
Review №52

Awesome service from start to finish. Always kept us informed through the whole process. Staff are friendly and knowledgeable. We highly recommend Unibody Autotech.

Jo
Review №53

Outstanding work and customer service! My insurance company sent me here so I just went with it having never heard of them. After my service was complete I can honestly recommend them with no doubts to anyone considering them. A special thanks to Ms. Taryn who guided me through the whole process and kept me informed at all times of what was happening with my vehicle. Ms Taryn was always pleasant and courteous, and answered all my questions in a timely manner! A big Mahalo for getting my vehicle taken care of!

Is
Review №54

Very professional and great customer service. Super fast service.

De
Review №55

They did a good job, friendly staff, kept me informed.

La
Review №56

They had everything ready when I dropped off my vehicle. My rental car was all set up and everything was very professional and customer focused. They updated me with the progress of my repairs, completion of repairs, to picking up my of vehicle. Unibody Autotech made everything easy as can be. Great place. Great service.

Ca
Review №57

They were Fast and very nice

Le
Review №58

Brought my vehicle into Unibody Autotech after being in an accident. When I went in for an estimate, they were fast and professional. I received updates about my car’s status. The staff there are super friendly and very knowledgeable. Taryn provided great service and communications with me the whole time. Even though I experienced a delay, I was kept in the loop. I felt well taken care of by Taryn and the team at Unibody Autotech and I’m glad that I went to them for my repair.

Al
Review №59

Everyone was very friendly and accommodating. I made so many last minute changes to the drop off date and times and they were so nice about it. The car looks great, is nicely washed and they even cleaned the inside front area. The repair time was fast, finished a couple days before their projected time frame. Highly recommend this business!

Ru
Review №60

Repair to my passenger doors were professionally done. Fast too! The staff was very helpful and friendly. Good experience overall.

Bi
Review №61

Great customer service..

bg
Review №62

Quick service and professional employees. Kept us updated on the status of the repairs and called when my car was ready to pick up. Highly recommended!

K
Review №63

The service was good, friendly, I appreciate my car being completed 1 & 1/2 days before scheduled date!But, someone turned ON and left my a/c on the ON position & blasted my radio volume! Which I didn’t appreciate!Because of COVID-19 workers should NOT have touched my A/C and Radio! The repair to my car was to the Front bumper area! NOT the inside of my car!!!Also the complimentary car wash was appreciated but my car wasn’t washed good! Windows were still dirty & body of car wasn’t washed good! If your going to do a complimentary car wash at least do a great job!!!

mi
Review №64

The team at unibody tech was so professional and patient with me when. I couldn’t have asked for better support. The staff is very nice and knowledgeable too!

Ma
Review №65

I would like to give Much Mahalos to All The Wonderful Staff at Unibody Tech in Mapunapuna especially to Ms. Karen & Ms. Taryn for the excellent service of our 2019 Chevrolet Colorado. The friendly texts and emails letting us know the progress of our truck was very informative and very welcomed. This service is very valuable and cuts down the calling for the updates on our vehicle. Check These Guys Out Wonderful Service And Excellent Workers.

Ja
Review №66

Everything was so easy and they are very kind, patient and helpful throughout the whole process. You feel very valued and well taken care of. The estimate is fast and thorough and on repair day the rental was waiting for me once I was checked in. They went over the repair details with me and I was on my way. They sanitized the inside of my truck upon arrival. I was hit on my back bumper and side panel. I got my truck back looking newer and better than when I drove it off the lot new. Beautiful work on the repair, the outside was washed and shined and the inside was wiped down and vacuumed. I was blown away. I will use Unibody for any need I have in the future. Thank you very much.

Ti
Review №67

Best customer service ever! Fixed my car faster than any other body shop out there in Oahu.

Go
Review №68

Ashley, my agent at Unibody was awesome! She was detailed, informative, and curteous to all my question and concerns. This was my first time making any insurance claim in my life and I was not anxious at all to the process. Ashley communicated with me throughout the process, as well as Unibody both text frequently to keep me apprised of the repair progress. The finished repair was immaculate. Thank you for the great work Ashley!

Ja
Review №69

Absolutely delightful people with fast and efficient service

P
Review №70

This place is awesome! Helpful and knowledgeable staff. They kept me up to date about my repair, and that was much appreciated.

Co
Review №71

Went in with a claim from liberty mutual. Already had the estimate. Women was rude. Said I needed to pay her first before she could set up repair. I told her I wasn’t paid yet that LM would pay direct. She asked me questions about other damage I asked why are you asking she said to get the story I said I don’t remember a month ago the story is on the estimate. She said I was a lier. All I wanted was for them to fix what was on the estimate. Terrible experience. Her manager should fire her bc it was a done deal all I wanted what was on the estimate that’s why I came in. She didn’t need to play inspector gadget

kh
Review №72

Great customer service! Answered any and all my questions regarding the repairs and schedule, handled towing vehicle to their shop and dealt directly with our insurance company.

Ab
Review №73

Awesome service. Finished the repair work on my car ahead of schedule.

Jo
Review №74

Unibody Autotech staff in Mapunapuna are very well knowledgeable and honest. Taryn was very helpful and she pretty much gave me the right information I need about the damages and solutions with my vehicle. I received the updates with process and tracking with the repairs very timely. I received more updates and she walked us through the entirety of the process when we picked up our car. Also, provided us with more details on how to preserve our vehicle lifespan whether it’s for paint, tires, suspensions, and rims. I was very worried to where I will be bringing my car for repairs and so I had a difficult time finding the right shop. Thank you very much for taking care of our car and thank goodness I chose Unibody Autotech!

an
Review №75

I dont have any experience with car body shop, this was my first incident since i started driving. When I called Taryn, she explain the standards and what to expect. Taryn kept me in the loop every step of the way. She would call me with updates and always return my call. She was very helpful and experienced to help me estimate the car fixing price and how to deal with my insurance. she totally advocated for me with my insurance company. Taryn, thanks for great customer service. I will be referring you to everyone I know. Another thing is, they finished the job one day early than expected. and its a great job!!! I love the paint.I only had one headlight replaced and covered by my insurance but Unibody Autotech cleaned my other headlight and made it look as nice as the new one. Again, thank you.. thank you..

Le
Review №76

Everything about Unibody Tech was professional & courtious. They provided updates on my repairs & even completed the work well before the estimated timeline. I would recommend this company to anyone in need!Thank you very much!!

Mi
Review №77

Ashley and the other receptionists are super friendly, and they know their work very well including the technicians, they did an exceptional job, I recommend them %100 🥳🤩

Ch
Review №78

It was really great service, nice people, and my car is super clean!

Re
Review №79

Everything came out looking really well. I wish they did a quick clear coat on the other side to have everything looking uniform but I am very satisfied with the end result.

Ga
Review №80

The staff was courteous, efficient, friendly, and highly knowledgeable. They do amazing work, and are super efficient. My friends and I go with them any time we have needed repairs done and never been disappointed. Taryn handled my case this time, and she was awesome! Kept me up-to-date, was knowledgeable, and very professional.

Mi
Review №81

UNIBODY Autotech Collision is awesome! Unfortunately this is the third time ive gotten hit and had to bring my car in.... but fortunately UNIBODY has such great service and does great quality work! I recommend this shop to all my family and friends!

De
Review №82

Taryn Torres was the estimator and did an outstanding job from start to finish.

sa
Review №83

I felt very comfortable from the start, excellent communication from start to finish- very friendly, knowledgeable and professional staff. And bonus, they finished earlier than expected! Also they made it very easy to get a rental.And best part is the insurance cover we d everything so no out of pocket for the repairs! Yay!5 stars 😊

Se
Review №84

From start to finish the level of professionalism was second to none! Initial consultation to drop off and retrieval I was greeted with a warm and sincere welcome. Even during the service I was updated on an issue, they didn’t need to but they DID. I won’t look anywhere else when I need work done.

el
Review №85

Very helpful & very quick to answer questions. Always good at answering phone calls right away. Thank you for trying your best to help with the needs of my vehicle. Persistence and driven to help with customer satisfaction. Thank you for trying your best unibody auto collision center.

Er
Review №86

The customer service from beginning to end was absolutely fantastic, and they did great work on my car in record time!

Ca
Review №87

One of the best experiences with a auto body shop ever. Always updated me, never left me not knowing what was going on with my car. Truly an amazing experience working with these guys. I hope to never be back but if I do I’ll chose them every time.

Ma
Review №88

Always updated the status of the service and answered questions directly.

Ke
Review №89

Excellent process from start to finish! Superior communication on what is going on with the repair while it was in the shop.

Ch
Review №90

I highly recommend Unibody Autotech for your next auto body repair need. Having been sent by my insurance company to different repair shops over the many years, I can truly say that their overall service was exceptional. Communication was timely and clear, staff was courteous, my loaner car was prearranged and waiting for my use after dropping my car off, and the job well done. A perfect and positive experience!

Ta
Review №91

Friendly, fast and efficient.

Ca
Review №92

After my accident, Unibody Autotech quickly arranged my appointment and repaired my vehicle within a day. The staff was very pleasant and provided excellent communication. I was really impressed by the repair work and my car is like new again. Thank you Unibody Autotech! Highly recommended!

Y.
Review №93

My whole family takes our cars to this location for repairs because they do a really good job and we all have Toyota cars. Taryn did. A great job and kept my informed by text every step of the way. I had a rental set up for me from that location so it was very convenient. Thank you for a job well done!

Ke
Review №94

Probably the best autoshop Ive ever been to and Ive been to several. The staff is very friendly and professional. They made dropping the car off and getting into a rental super easy. They were on schedule with the estimated time of repair and actually got it done a day earlier. I would definitely recommend using this shop for any repairs.

Ro
Review №95

My car looked and felt like new, not only the damaged area fixed but insides was super clean. The seat also great, I felt very comfortabledriving much better than before. Terrific job!

Fl
Review №96

Completely satisfied with their work which was done faster than estimated. Looking at the repaired area on the car in our garage if I didnt know it was damaged before, you cannot tell the difference in the finish. Staff were all very professional, polite, courteous and efficient. Using their online estimate tool gives you a good preview of what the repairs will cost, of course you need to take the car in to get the final estimate but they make it easy to schedule the appointment and get it done promptly. Very good communication at all times keeping me updated on the progress. When I visit shops I look around to see what other cars theyre working on and beside the usual luxury brands they were working on a Bentley, so if they can be trusted with a car like that, they can definitely work on my cars. Now I have a good shop to handle any future dings!

Ma
Review №97

Instead of replacing my bumper and support bracket, they repaired it, then proceeded to epoxy my bumper to the bracket because theyre either lazy or incompetent. The epoxy broke free and now after cleaning it up and removing it, the bumper wont snap into its clips. Now they claim the bumper is back ordered and its been over two months.The receptionist is excellent though, the administrative part went very smooth.January 2017 - Theyve finally replaced the bumper and bracket, yet the bumper is hanging off of one side of the car and wont clip into place. The tape job was also poorly done, so the paint lines are not straight. This place is really awful and cant get it right. The only thing that isnt terribly off is the paint color, which was matched rather well.

tr
Review №98

Great job on all the work needed to be done. Also great staff and keeps me updated on everything.

Iv
Review №99

UNIBody AutoTech was very professional yet very much compassionate regarding my situation.

Ke
Review №100

They really helped me threw this process it was my first time having to deal with something like that but they really stepped in and helped. The staff was amazing and so was Terry she really walked me through and showed me everything that needs to be done and tracking care of me and keeping me updated everyday

Information
56 Photos
100 Comments
4.8 Rating
  • Address:789 Mapunapuna St, Honolulu, HI 96819, United States
  • Site:https://unibodyautotech.com/
  • Phone:+1 808-592-5000
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations