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Advance Auto Parts
4708 Cemetery Rd, Hilliard, OH 43026, United States
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Advance Auto Parts
Comments
Ju
Review №1

My customer service rep was very helpful with putting on my windshield wipers. A+ SERVICE.

Ch
Review №2

They have all your basic auto parts and then some. Check batteries, replace windshield wipers and have a oil tank in the back so you can discard any old oil you might have. Nice store.

ch
Review №3

They have hard to find stuff - good staff

Gr
Review №4

The fellas down here are always fun to talk to, courteous, and always doing their best to help! Definitely recommend 👍🏻

Ju
Review №5

Always very polite and helpful. Great group of young men.

Co
Review №6

Had an amazing experience tonight thanks to Jackson. Of course my windshield wipers break in the middle of the snow storm so I stopped on my way home from work with my 1 year old daughter. I went in and Jackson greeted me as soon as I walked in and asked what he could help with. I told him I needed new wipers, he selected the wipers I needed and offered to install them for me. He came out in the snow to install them and went the extra step to get his own snow scraper out of his car to clear out the snow and ice on my windshield so they new wipers would work the best. I have been in the customer service industry for years and this was an excellent experience. Thank you for going above and beyond!

Se
Review №7

Spoke to Carlos about a battery issue. Purchased it there less than a year ago. He explained the warranty and gave me a person to ask for when I’m able to make it in on the weekend. Very knowledgeable, patient and helpful! I hope the company and other customers appreciate his efforts!

Le
Review №8

Friendly, helpful staff. Took my car battery in to he tested and bought a new one. In and out quickly.

As
Review №9

Justin (I think) was amazing!!! Helped me with everything I needed and went out of his way to help. Appreciate good people! Thank you, Justin!

Bl
Review №10

Eployees are really nice

Ch
Review №11

Nice employees. Quick checkout

Ch
Review №12

The store hours are incorrect at the store. Apparently they changed them. I placed an online order around 730pm and it said it would be ready in 30min. Came in close to 2 hours later and it was not ready. The guys behind the counter didnt seem too interested in their job. One guy was in the back and when the guy at the front asked to get my order, the guy in the back told him to get it himself. Usually I get a good shopping experience here but not so today. Also when they were getting my battery from the back, one of them said he might need that hopefully they didnt mess this up.

Is
Review №13

Hopefully I can notice the difference.

Dr
Review №14

Very bad customer service. The lady, manager was not helpful.

St
Review №15

Excellent customer service. I needed a screwdriver to put my license plate on and they just let me borrow one.

Pa
Review №16

Amazing group of people. Helped me with the purchase of my battery and installed with no hesitation. This is where I will go from now on.

Ga
Review №17

Great guys and wonderful service

Pe
Review №18

Horrible phone number dont work tried calling and was put through to the automated system and was there for 20 minutesNever did reach a personMy customer ended up buying at another company

ro
Review №19

Good experience

L.
Review №20

Helpful and knowledge employees. Highly recommend. Have been going here for years- saved me a lot of money in the long run while repairing my car myself..Just basic care over 20 yrs: Tune ups. Oil Change, Batteries, etc. I am over 300,000 miles strong on my 99 Toyota Camry now. Keeps on going!

Lu
Review №21

I got my battery changed and everything went to my satisfaction. The staff is extremely helpful and friendly. This is the kind of business you want to come back to!

Be
Review №22

I am an older adult and I needed assistance with the check engine light on my Jeep. A very knowledgeable female employee helped me. This employee, Jules, checked the code and also added coolant to the radiator eliminating one of the problems the vehicle was having today. It was so nice to go into a store, be greeted with a smile by someone who knew what she was doing. This store earned my business. Give it a try!

Am
Review №23

I wish I was correctly informed by Jules that if I needed my battery charged by them I would need to be the one to take out the battery out myself. I brought my car to them about 3 weeks ago and was told that they could charge my My battery and that they would take the battery out and charge it for hour and a half. Maybe I’ll add removing a battery to my list of things to learn/do but on a Sunday afternoon before going to church that’s not the Sunday I have planned for, therefore they did not get my business and Goodyear did.

Je
Review №24

Had ordered struts online -- hard to find classic = 24 years old -- and accidentally ordered the wrong part (3 out of 4 aint bad!) ... returned it here (local store) for a full refund! No hassles! Would have been five stars if they had had the right part in stock or price-matched with Amazon! Oh well! Still darn good!

An
Review №25

I stopped in to consider purchasing a Freon refill device for my vehicle but had some question about the underlying issue of my uncomfortably warm car. An associate at the desk, Nathan, gave me some solid troubleshooting advice that did not lead to a sale but ensured I would be back when the time comes to execute the solution.

we
Review №26

Very friendly, helpful staff. Willing to brave the elements to help out.

Ry
Review №27

Everyone here is very helpful, I love that they put my wiper blades on for me

Ji
Review №28

Employees were helpful and accommoding, very friendly.

sw
Review №29

Great service from great employees!

Er
Review №30

Good knowledgeable people and most items in stock or can be gotten from the warehouse the same day. Prices are comparable to other places

Na
Review №31

Great friendly staff

Bl
Review №32

Great service

Ed
Review №33

Good selection & prices.

Da
Review №34

Decent auto parts store. Usually has what you need, as long as its not for an obscure antique or something.

To
Review №35

Solid price and excellent service.

S
Review №36

What can I say, its an auto parts store. Love me some auto parts and tools

Sc
Review №37

Appreciate their free battery and alternator test

Da
Review №38

Bought wiper blades and was glad they offered to put them on. It saved me 30 min and a little frustration. Theyre very helpful.

an
Review №39

Nice guy screened my car for issues aftwr Maintenance light came on & gave me good advice.

Am
Review №40

Customer service could use some improvement. Employees should be more aware of treatment between men and woman.

Da
Review №41

A very nice auto parts store with helpful employees.

Mi
Review №42

The service was great. He helped me find the tail light, so I had purchased and installed it in less than five minutes.

Ju
Review №43

I am normally an advocate of Advance but this location houses some fairly incompetent employees. I have been here for 2 days and they have given me wrong brake rotors, brake shoes, messed up two online orders and are extremely unhelpful and un-knowledgeable. I will drive the extra 20 minutes to the next location just to avoid the hassle of dealing with this location ever again!

Ro
Review №44

Everything you need for your vehicle. Friendly and informative staff

W
Review №45

Quick in and out, had the parts I needed, no wait time and a clean store. What more could you ask for.

St
Review №46

Nice guys. Normally very helpful

Br
Review №47

Needed a car battery quickly, they installed in 5 minutes

Ma
Review №48

Had what I needed and were very helpful

Ko
Review №49

Ive been going to them for years for different car issues. Always nice

-
Review №50

Always have what I need

Bo
Review №51

Pretty nice and have what we need.

Ty
Review №52

The staff here are always helpful and give honest opinions, not just trying to always upsell. Ive come to trust their expertise when sifting through poser products to find the ones that actually work.

Pa
Review №53

Good service every time I come in. The staff is always helpful and polite.

De
Review №54

Sean was a great guy👍🏾

js
Review №55

The guys here are pretty helpful and the prices are comparable to other parts stores

Aa
Review №56

Superb selection of in stock parts, great prices, staff are friendly and eager to assist.

Gl
Review №57

Great help and assistance. Military discount.

Je
Review №58

Good prices and always seem to have the parts I need

Ro
Review №59

Very helpful employees and great selection of car items.

De
Review №60

Great folks, I always appreciate the effort they go to in being helpful and courteous.

Ri
Review №61

Staff is always very helpful.

Da
Review №62

Average auto-parts store. Staff could be a little more helpful, but Im not expecting a lot from a chain auto-parts store.

Ke
Review №63

Im not writing anymore reviews. This is tedious and illogical.Google will post your pictures from a place regardless of whether you add them to your post or not, so beware.

St
Review №64

Very helpful excellent service.

Cy
Review №65

Thry asked about the vehicle being an EX or RX and per dealership they only made 1 oil filter after 2000

Jo
Review №66

Kind staff . Parts waiting for me . In and out 5 min .

Ch
Review №67

Very helpful people and clean store.

Ca
Review №68

It was well maintained, and it had friendly service!

ja
Review №69

Jules in this store will not price match amazon but the autozone down the street will.

Le
Review №70

Dirty and disorganized. Staff is constantly changing and seems to have very little knowledge of products. Manager is VERY rude. I will never go to this location again.

ma
Review №71

Good store good people

Jo
Review №72

Ask for freon it had just went off sale but employee told me about mail in rebate

Ty
Review №73

Great parts for great prices.

Ro
Review №74

They are very helpful

Ro
Review №75

Great customer service

he
Review №76

Helpful staff

Jo
Review №77

Need a part in a hurry? This location usually has it in stock, and if not, the location off Nike usually does.I like the loan-a-tool program, no sense on buying a specialty tool for a one-time job.

De
Review №78

Always helpful, and knowledgeable!

ca
Review №79

Very nice staff

Br
Review №80

Brian was so incredibly helpful!

Ri
Review №81

The manager is very rude. I will not go here again.

Ro
Review №82

Nice store for parts

Ke
Review №83

Its were I get all my auto parts!!!!!

IT
Review №84

Everytime I go in there, they are always complaining .

Ja
Review №85

Always helpful staff

Gl
Review №86

Came in to change a light bulb. No one asked me for help. I got the wrong one. Brought it back and was a huge hassle.

Ca
Review №87

I always come here... But they close at 9pm through the week not 10 like Google says

Mi
Review №88

Getting parts for my car

Jm
Review №89

Helpful employees

Ra
Review №90

Too costly store

Je
Review №91

Love the place

Be
Review №92

Good

Ka
Review №93

O Reilys is cheaper..

Ke
Review №94

Friendly

Ry
Review №95

Friendly staff

Ca
Review №96

Parts

Information
21 Photos
96 Comments
4.2 Rating
  • Address:4708 Cemetery Rd, Hilliard, OH 43026, United States
  • Site:https://stores.advanceautoparts.com/oh/hilliard/4708-cemetery-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 614-527-9116
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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