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Diva Beauty
3237 N Pleasantburg Dr, Greenville, SC 29609, United States
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Diva Beauty
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Ja
Review №1

I visit this store at least once a week. The owner Shanna is extremely helpful, patient, and kind. The customer service is really exceptional. Shanna goes out of her way to help you find exactly what you need and want. The prices are very reasonable and they have a large selection of products and also offer services you wouldn’t find at another beauty supply store. The store is very clean and organized in a way that makes sense and isn’t overwhelming. I will be a forever customer at this store! I would highly recommend this location for all of your beauty essentials!

Ly
Review №2

They are always polite and have great services and I just love coming to them. Don’t miss out on the lashes she does a great job and they last.

Sh
Review №3

New 2 the area and love this store, 1 stop shop! They do lashes and eyebrows here. A place us Divas can go❤

Ka
Review №4

The women are very nice, they’re always very helpful. They have everything you’re looking for from clothes to braiding hair to eyelashes, very reasonable prices also!

Co
Review №5

This is my favorite hair store I love the lady that work there great customer service and a wonderful atmosphere they make everyone feel like they’re at home

Pr
Review №6

I love the young ladies that run the store. If they don’t have something you’re looking for, You can count the next visit within a couple of weeks they’ll have it. The selections of the products are amazing as well. Overall the store is great and can’t wait to see what the future holds for them. I also love how organized the store is. Not too many beauty supply stores are well organized. Make sure to visit and check out the great hair supplies as well as clothes and shoes. And feel free to give them an input to better the store for the community.

SA
Review №7

If they dont have it they will order it. Great place very helpful.

Ti
Review №8

This is my favorite store!!!! Love the ladies they are so sweet 💕 Good vibes and good energy.🦋

Ly
Review №9

Great store! I visited last week and the two women helped me pick out a better shampoo for my hair. Ive really noticed a difference and cant thank them enough. I really liked their hair accessory section too. Ive been wearing my different hair clips every day!

Mi
Review №10

A very nice, clean and organized store. The shop owner was friendly and helpful.

Ju
Review №11

Im going to start off by saying Diva Beauty is the place to shop. Ive been coming to this beauty supply store for years. Whatever you need they got it from makeup to wigs. If they dont have it in stock they will order it for you. The customer service is amazing... I mean amazing...... They do it from lashes to brows. Im a longtime loyal customer and I always will be... I definitely recommend this establishment to anyone thats seeking great products and wonderful customer service.

TO
Review №12

I LOVE this PLACEEE… I’m from Chicago & My Friends ( Owner & SIS) DOES THE BEST LASHES & BROWS IN SOUTH CAROLINA 😍😍 that’s also have the BEST CUSTOMER SERVICE..I love YALL❤️PARIS

To
Review №13

This place lived up to the great reviews. They are super nice and helpful.

Hu
Review №14

Very nice place & people….Awesome lashes❤️

Ke
Review №15

Everyone was incredibly kind and helpful! I found everything I needed and will definitely be back soon. Thanks for the great service!

Yo
Review №16

Great store, great service. Overall super happy with my experience shopping here.

Ca
Review №17

It’s always a pleasure to shop at Divas the staff is always super friendly and always have everything I need in stock it’s also a pleasure getting my lashes and make up done she always does a outstanding job I love it there.

Ke
Review №18

I Love the Women who Work here!!

Je
Review №19

THEY HAVE EVERYTHING! The customer service is wonderful and the lashes and brow tint is die for. !!!!! If I could post a picture I would just to show you ladies how good they do 😍 !!!!! It’s your one stop shop !

Sy
Review №20

The ladies were super friendly and I found more than what I was looking for.

La
Review №21

The woman over in the wig section was extremely nice and helpful!! They had a good selection of wigs too!

Ne
Review №22

Excellent customer service. The owner was very friendly, the employee was extremely helpful

He
Review №23

I got my eyebrows done here. The ladies are great and they are helpful. I will be coming back again!!

Ro
Review №24

I LOVE DIVAS!!! FROM THE EYEBROWS TO THE LASHES 😘😘

Sa
Review №25

I love divas beauty supply. Its my one stop shop for everything beauty related. Even has a stylist in the back🙌🏾🖤

Ch
Review №26

Great place to get hair care products

Te
Review №27

Awesome colors and beautiful selections

La
Review №28

Great customer service from two lovely ladies!

Ki
Review №29

I love this store.. Been going here for years.

Va
Review №30

Great selections and convenient

Mo
Review №31

They up sold me successfully and Im not thrilled about it. The hair is nice but not enough of it. I told her I needed enough to make a full lace wig and she basically sold me a pack of extensions. I shouldve just bought what I was looking at before she asked if I needed help. Paid $130 for only half of what I needed and now I have to go to another hair store tomorrow and hope I can find something that will blend with it to finish my unit. Not the happiest.

Al
Review №32

My first time coming here, I found it because its listed as black owned. I thought Id receive better service and treatment because of that. Im a licensed cosmetologist in SC and frequent many beauty supply stores to serve my clients styling needs.This is the worst experience Ive ever had. I was helped by the cashier who was Asian, not black. She directed me to the most expensive products instead of what I was looking for, stood beside me the entire time, and tried to make the most off of the transaction instead of admitting theres a professional discount.I purchased hair glue in this purchase, Tuesday this week.The glue was old and didnt work, so I contacted the supply to see if I could exchange it. The owner (Asian, not black), said I could exchange the glue for another with my receipt.I came to exchange around 4pm Thursday, and the same cashier was there. She tried to dismiss me by saying come back tomorrow, the owner didnt tell me that.Then after I refused, she called another woman to the register who tried not to exchange the expired glue they sold at 2.99 a jar.I refused to take no for an answer and finally received an exchange as promised by the owner. Then the cashier shewed me away like a mouse or unwanted fly and said, no more return.This place is the worst for customer service, backing their products, and adding value to the customer. I will never purchase here again, neither do I recommend anyone else does. They have terrible customer service and dont stand behind their products when theyre obviously expired!I wouldve given them no stars if it was possible. Thumbs way down for diva beauty supply.

Da
Review №33

Well stocked store with a variety of choices in many areas, from beauty supplies to clothing. The staff is very friendly as well. Recommend this place for your beauty supply needs.

Jo
Review №34

Bought two really expensive human hair lace front wigs. They trimmed lace without trying it to fit. They Swapped one for a different style on us. Didnt realize it until later that night. They will not make it right.Save your money and go to the shop on Cedar Lane.Spineless

Ju
Review №35

I love this store. The service and selections are great along with really reasonable prices. I drive an hour each way just to visit them. Great job guys!

Ta
Review №36

I have all natural hair no relaxer and I waited 6 hours to get my hair pressed. When I sat in the chair I was there for 25 minutes while she blow dried my hair straight. Then she told me she would have to do the rest of it the next day because it was closing time. Had the nerve to ask for payment. I walked out without paying because the service I asked for was not done and I had to wait 6 hours for it still not to be done. Now every time I go in the supply part of the store we exchange looks.

P.
Review №37

Every place has its good days & bad days. Today was good. Very helpful & they had what I needed.

da
Review №38

The store was great. I had a good experience there. But getting my hair done was not so great. Very bad experience with getting weave put in.

SC
Review №39

I will never go back to that store again. The owner of the store (Michelle is her name) is very rude and has horrible customer service skills. I noticed someone wrote a review stating as long as you dont try to cheat them and act ghetto, you will get A+ customer service! Which is wrong!!! I’m definitely not ghetto and I always pay for my services. Before one of the ladies left I went there to get my hair done by one of the stylist in the hair salon back in 2009-2010. About two or three weeks ago was my first time going back there since 2010. While catching up with her she spoke very bad of the stylist that left the store.. That should have been a red flag for me but nevertheless I stayed and had my lashes done. I only go there to get my lashes or eyebrows done. And the two times I went she was very rude.. It looks like she is only nice to the ones she knows or if you are buying hair products. One time she even stopped in the middle of doing someone lashes to help another customer which great customer service to the lady she helped but not the person in the chair.. She was gone for over 10min and had a line of people waiting on her. It’s not like she does not have other people working in the store to help the customers. My last straw was that she does not tell people beforehand that she is done for the day with doing lashes. She will have people sitting there waiting for 15-20min before letting them know… This is not A+ customer service..

Sh
Review №40

Best shopping experience Ive had in a beauty supply store in my life, and Im not exaggerating. I always get anxiety when going to beauty supply stores. Time after time I have either experienced rude unhelpful store clerks and, or have to put up with finding things on my own in a store environment thats unorganized and filthy. Yet this store was well organized and shockingly an employee there said four words to my family and I, that I never have heard in a beauty supply shop, Can I help you?. I got everything I needed with help,so I will definitely return here in the near future. On a side note I live over 60 miles away from this store, and have been to several beauty supply shops closer in radius to my residence and Diva Beauty Supplies is far more superior than all those.

Ta
Review №41

Michelle has a very very nasty attitude with her customers at times. Her husband is very very nice and is always nice and friendly. I was treated so bad the last couple of times I went by her that I vowed to not get my lashes done by her ever again in life. She got an attitude with me for blinking because the glue was burning my eyes. She is VERY VERY IMPATIENT!!! I wont ever give them business again!!!In a way thats been good because now my lashes have grown beautifully. Were bringing her business, but yet she acts as if she is doing us a favor.

re
Review №42

Asian lady in charge was rude. My first and last time coming here

Cl
Review №43

Didnt care for the Asians ladies attitude rude and pushy but the black girl was really nice informative and helpful. I ended up leaving going to another hair store getting my hair pieces after all

Ta
Review №44

L love love this store

Te
Review №45

Great service and prices

Sh
Review №46

Great customer service, knows a lot about the products they carry. Great prices and overall a joy to shop with.

ad
Review №47

I got my first weave there. it was terrible. i do not recommend going.

ca
Review №48

As far as the service in the back where you can get your hair done its great. I loved the woman who had cut my hair!!! Now the owner (the woman) horrible customer service. I will never shop there again! I do plan on letting the nice lady in the back do my hair but i will buy my products else where and bring it in the store. I saw some hair i was interested in but it was a 8 which i dont care for. There was a mannequin with the same hair but looked longer. The asian woman said that it was the same hair and that it was the 8. Now around the mannequins neck was a sticker that said 12 and i asked her about it and she said it had to do with the head not the hair. My boyfriend was with me and hearing everything. So going off of what the owner said i purchased the hair. When i got home i opened the pack and unwrapped it and could definitely tell it wasnt the same length as on the mannequin. I wrapped it back up the best i could and the next morning called the owner. She asked if i opened it and i told her yes but i didnt use it. She then asked if i cut it and i said no. Thats when she said to bring it in to exchange it. I went to the store she looked at it and she said that i had to keep it because it had been opened (mind you i told her this already over the phone) I explained to her that i am not asking for a refund i just want a longer length which i felt was justified since in my eyes it was false advertising by the owner. She said that she never said that it was the 8 hair on the mannequin but only the same style(which was a complete lie) She then kept telling me no very rudely because she wont be able to resell it even though the hair was still brand new. We ended up getting into a huge argument and her husband (the owner as well) stepped in. While he was trying to explain to me and to make me happy the best he could his wife was talking loud and i guess she felt intimidated because i have a pretty good vocabulary and tried to use that as some sort of shot toward me. (how, i dont know). So as the man is helping me she contiunes talking but in what ever language it was that they speak. So folks PLEASE i beg you if you need your hair products go else where. Honestly i seen other hair stores for cheaper any way..Just needed to vent that out!!!

Ta
Review №49

Really enjoyed my experience there

Ki
Review №50

Nice people, hair is just unorganized.

Ro
Review №51

Prices overboard

Qu
Review №52

Prices are way to high not enough costumer service

Pa
Review №53

Friendly staff

Ka
Review №54

Love this place

Je
Review №55

Really good service

an
Review №56

Love it

Go
Review №57

Rude Owner

Information
41 Photos
57 Comments
3.8 Rating
  • Address:3237 N Pleasantburg Dr, Greenville, SC 29609, United States
  • Site:http://divabeautysupplies.com/
  • Phone:+1 864-467-0790
Categories
  • Barber supply store
  • Beauty supply store
  • Beauty salon
  • Cosmetics store
  • Hair salon
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:1–6PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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