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Wayne Auto Salvage Inc
1911 US-117, Goldsboro, NC 27530, United States
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Wayne Auto Salvage Inc

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Ph
Review №1

Shout out to Penelope! Got me mileage on a motor from 3 years ago. Thank you for being an amazing human being Penelope!

A
Review №2

I specialize in ECU programming. We ordered 2 parts, one of them was wrong. We got in touch with Wayne Auto Salvage, I believe we spoke to Scott. Scott shipped out the correct part the next day, and we got a return label to send the old part back. I have to say, in 12 years I have never had such a positive experience. Most salvage yards dont care, theyll blame you for ordering the wrong part, theyll make you to pay for return shipping etc...Mistakes happen, but when you resolve it and make things right, thats what makes you a professional.. Wayne Auto Salvage, I will continue to support your business.

Wa
Review №3

Bought a 05 Honda stero from them . Excellent customer service from Scott he took the time to find exactly what I needed. Shipping was fast. Im very satisfied and highly recommended them.

Al
Review №4

Ms. Angie was phenomenal. She was very helpful and informative and very knowledgeable.

Da
Review №5

Didnt have it....pointed me in the right direction. Awaiting delivery. Awesome folks!

De
Review №6

Worst place ever!!! Our company ordered a part from here on a MONDAY for a customer and was told that the part would be in by the end of the week, so we waited and waited and on that FOLLOWING THURSDAY we called only to find out that the part they ordered had scratches on it and had to be returned, and ordered another one which was supposed to had been delivered within a week AND ONCE AGAIN IT WASNT !!!!! so now we have been calling for days to speak with the guy who ordered it name SPENCER n he keeps us on hold FOREVER....We handled everything on our end and have not gotten the same from these guys.

M
Review №7

Very poor communication and management. I was told my part would be ready to picked up by a certain time, I live hours from the location, I arrived on time and 45min later someone finally told me it wouldn’t be ready until the next day because he had a busy schedule. They easily could have communicated that hours before.While standing in the waiting room I was asked what I was there for, this woman got the information from me and never mentioned anything after. Not that I was to wait or what I was waiting for, I had to wait until another person came out of their office to again ask for help and tell them what I was waiting for and he told me it wouldn’t be ready until tomorrow “most likely”.Then after when we tried to find out what had happened and why we were communicated with. They wouldn’t talk, they kept redirecting the line to the person who told us the part would be ready to pick up, but he wouldn’t answer the phone. They had no respect when I was there and zero respect after I left. They COULD have found handled the situation well and kept a long term customer but is seems they’re incapable of doing so.

Pa
Review №8

I absolutely love this place, they have amazing service. They are my number one go to place for my truck needs! I highly recommend you check them out! You won’t be disappointed.

La
Review №9

She was thurough in making sure we were getting right part. Pleasant. Let others know that were noticed

Mi
Review №10

Good place to get what you need

Al
Review №11

We found the motor we needed,we are visiting these place once again no doubt.

St
Review №12

Good place to turn your clunker into $$$.

To
Review №13

Prices are stupidly high!

4l
Review №14

Angie has always gone out o her way to help us. She is so knowledgeable and she seems to be able to find whatever we are looking for. Thank you to everyone at Wayne Auto Salvage!!!

Br
Review №15

Knowledgeable and friendly crew! Plenty of parts in stock for excellent prices. I would definitely consider it one of the better salvage yards Ive been to... Only negative side note/word of caution would be that due to the fact that all the vehicles are exposed to the elements in combination with the age of the vehicles, the majority of parts may be significantly rusted or in otherwise poor condition, so certainly carefully inspect whatever you buy.

ja
Review №16

Great service. Arrived in less than 20 minutes. Got me in my car in less than 10 minutes. Highly recommended

Ka
Review №17

Excellent customer service and helpful with all my questions I had. Especially for someone with limited knowledge of car parts. Bruno took his time explaining and listening to my concerns. Highly recommend for all your Auto Savage needs. Will return again.

Br
Review №18

Great service!! I highly recommend it. Bruno has been helping me get a few parts I needed for my car, he is very knowledgeable and reliable. He has great customer service and professional. Thank you for your service.

Co
Review №19

Prices are down on scrap metal at this time

Mo
Review №20

Sold me a bad alternator and they are taking their sweet time to replace it or give my money back. Won’t call back & won’t answer phone. Stay away & buyer beware because good customer service is non existent here.

as
Review №21

Great place!! They have any part you Need, i have been dealing with Bruno for the past year and have been provided with great customer service the entire time. Prompt and fast service, highly recommend them!

Mo
Review №22

Only been here once and its a little unorganized. I walked in there and there was a bunch of people standing around but nobody at the front desk. I stood there inside the lobby for at least 10 minutes before anybody came out and asked who was next. I had already called and purchased my order over the phone. I just needed to go there and pick it up not very good directions on where to go to do that if youve never been there before. When I drove around back to pick up my order the man that checks for your order sheet was very rude. dealing with him over the phone was a lot easier than dealing with them in person. They need more signage and more directions on where to go for certain things. Prices were not bad but had to drive a long way to get there just to be treated rudely. Would go again if I had no other option.

Ro
Review №23

Only had the choice of 1 star. I ordered a part and a week later got a call that the part wasnt there . Yes they refunded my money but thats beside the point. I held up my end of the transaction and as a business they should have also. Bruno was the gentleman I dealt with. I did speak with the owner and was told he would look into the matter. Im sure Im forgotten by now. Im in Va so Im just a nobody to them. I learned my lesson .I found the part I needed from a reputable company .

jo
Review №24

Will not pick up the phone on hold for almost an hour! Dose no one work here? Ridiculous!!!!

Mi
Review №25

I have been doing business with Bruno @ Ext. 224 for a while now and he never disappoints. Great service, great parts, and an all around great experience!

De
Review №26

Great Friendly And Made Sure I was comfortable with merchandise.

ch
Review №27

Cant believe anything they tell you about delivery

Br
Review №28

Great company to deal with. Ive been dealing with Chris in sales for years. Very friendly and always willing to help wherever he can.

Ky
Review №29

Bruno is always able to locate the parts I need and is very easy to deal with! If you need help with any automotive needs I suggests using him on ext. 224.

Ro
Review №30

Great staff just wish they delivered all of what they sell

Co
Review №31

Great Place to Do Business with. Bruno & Spencer always take good care of me. Look forward to many more Future transactions. Trust Waynes Auto Salvage for all your Auto Parts needs !! Team PRP

St
Review №32

I been working with Tim for over a year, he is prompt and never lets me down... Easy to work with if theres a problem.. Use him as your salesperson next time in...

jo
Review №33

Thank you guys! Great service and great/clean parts!

Be
Review №34

Excellent customer service and Bruno was very helpful at the location and when I called in to ext 224 he is very knowledgeable and answered all my questions. Definitely would recommend going here and I will return again.

Tu
Review №35

Spencer was on the ball. A+++. Great communication and fast processing! Thanks guys!

Ca
Review №36

GREAT EXPERIENCE WITH A SALESPERSON NAMED CHRIS THOMPSON HE KNOWS HIS GAME ID PUT HIM UP AGAINST ANYBODY BAR NONE !!

Mi
Review №37

We have used Chris Thompson for several years now for 2 of our businesses. He is great!! Ask for Chris at Ext 206.

te
Review №38

I deal with Bruno @ ext 224 on a regular basis, great guy, very helpful and knowledgeable . Id recommend talking to him for any of your auto parts needs.

Se
Review №39

Purchased yesterday. I was happy with the whole process of ordering and picking up my part but when I got home I realized I had been sold an F150 door they said was keyless, but could not get me a picture to verify. The door was only a power door, not keyless, which would have a sensor and button on the door handle. So now I need to buy a real keyless handle, wiring harness, the memory seat controls, and either install myself or pay a shop. All would have been present and installed on a keyless door. I am not convinced it’s worth it to fight them on it, but be warned, you cannot trust the description alone. Demand pictures before you drive to pick up, or buy elsewhere.

Al
Review №40

We bought an engine that supposedly had 26,000 miles on it and they said we had a warranty for 90 days.The engine was mounted and the truck only ran about 10 miles until the check engine light come on. We checked it and the computer said cylinder 1 had misfired so we replaced the spark plug and the wire. We cranked again and drove for 5 minutes and the check engine light came on again. We went back to the shop and the truck was leaking a mix of coolant and oil so we called the company to explain what happened and they asked for pictures of the taps they put on the engine but we didn’t check the marks before because they hadn’t told us about it. After sending pictures, they said the engine was overheated and that the warranty didn’t cover that. How is it possible for an engine to overheat if it only ran for 10 miles? I do not recommend purchasing anything from here because I believe this could happen to anyone. We lost the money we spent on the installation and the engine, and the company blamed us for their mistake.

Le
Review №41

WORST CUSTOMER SERVICE! We had picked up three motors and the customer service was worse each time. We ended up with a broken tail light. Never going there again!

Mo
Review №42

Excellent service & parts provider. Bruno is the best they got. Call him for any parts needed, ext. 224.

Na
Review №43

Been working with Tim for awhile now. never lets me down and always willing to help me. will always order from him

AN
Review №44

Bruno at ext 224 is the man. He will go the extra mile to take care of your automotive needs. Call Wayne Auto Salvage and hit ext 224 for great service!

Jo
Review №45

A pretty good place to do business. The prices and service are decent

Ra
Review №46

I have known Chris Thompson for a long time and he is a go to for quality auto parts and quick service, and all ways tells me the truth no matter what.

Dw
Review №47

Chris is who I always deal with and he is awesome every time! Great service!

Na
Review №48

Always have what you need for a decent price

Jo
Review №49

CHRIS IS THE MOST AWESOME BADA#@ SALESMAN I HAVE EVER DEALT WITH..IVE BEEN IN THIS BUSINESS A LONG TIME AND HE GOES WELL ABOVE AND BEYOND TO MAKE SURE IM TAKEN CARE OF BIG OR LITTLE HE TREATS IT ALL THE SAME AND EXTREMELY PROFESSIONAL!!! DONT GET NO BETTER THAN CHRIS AT WAYNES!!!!

XC
Review №50

Bruno is always fast and reliable definitely one of my favorite salespeople there definitely deserves 10 starts

Ne
Review №51

Great service and great parts. Never had any issues with their parts. Bruno Aleman is always ready to help find what you are looking for.

Ro
Review №52

Needed some parts for my Jeep and Bruno @ ext 224 was able to hook me right up. Had called LKQ and Youngs and they were either to high or didnt have what I needed. Thank U Bruno for you help, Im a customer for life now!!

li
Review №53

All salesman are helpfull an always help me find what i want. especially bruno ext 224

Fr
Review №54

Service a tad bit slow,but great people all in all

Sh
Review №55

I work with Greenville Auto World in Greenville, NC. We buy alot of parts from Waynes Auto Salvage. Chris always goes above & beyond to help me. If he doesnt have access to a part, he will find it elsewhere & have it delivered to me. Thanks so much Chris & Waynes Auto Salveage.

Ri
Review №56

Great place for parts bruno always has the hook up ext 224 great guy

Za
Review №57

Ask for bruno ext 224 fast and easy to deal with will call again

JU
Review №58

CHRIS IS A VERY GOOD PARTS MAN. THANKS FOR ALL OF YOUR HELP!!!!

ha
Review №59

Good place

Mi
Review №60

Poor poor customer service. I bought an item from them and ended up not needing it. I did not even open the box. I called them to see how I can go about returning it and they told me it’s not their problem. I guess they don’t believe in repeat customers.

Ca
Review №61

Bruno ext. 224 IS the man that can make it happen! Great people to work with

St
Review №62

Come see Bruno for all part(s) needs quick service friendly atmosphere!!!

Ed
Review №63

They are very helpful and my sale man was Bruno really help me out!

Br
Review №64

Waynes auto salvage is a great place to get quality used parts, they have always been quick to get me the parts that i have needed. I deal with bruno @ ext 224 he will get you set up.

br
Review №65

Not a good place to get parts wantvu to pay before getting ur part been 2 days still ant got my transmission thay are know for saling bad transmission to

Re
Review №66

CHRIS IS THE BEST! CALL HIM FOR ALL OF YOUR PART NEEDS...HE GOES ABOVE AND BEYOND FOR THE CUSTOMER!

Ji
Review №67

Some of the best customer service Ive ever received. Prompt. Friendly. And always dedicated to catering to all my used auto part needs, at prices I can afford. Ask for Jack. You wont regret it!

JP
Review №68

Tim is the man, he is super helpful and always has the best prices.

Om
Review №69

Did a review of this place but thought I was putting in a review of the scrap yard across the street. Never had a bad experience at Waynes and always had what I needed.

Tr
Review №70

Went with my sister to get fuel pump

Ti
Review №71

If I need a part Im calling Bruno, he is kind and knowledgable and always gets me what I need, Thanks Bruno!!!!!!

FR
Review №72

Bruno Is the Best he waited for me a little Iam so happy I could pik up my motor. Great Customer Service 👌

Ra
Review №73

Shout out to Bruno for the wonderful customer service! Deff returning!

Ty
Review №74

I will only deal with David Jones. He was the one who called our shop to promote their business and the timing couldnt have been more perfect. We bought parts from him that day. He has given me excellent customer service. Im very pleased with the service hes provided me Im definitely a return customer!!!!

Ji
Review №75

Make sure to talk to Chris, Honest, Fast service, and most of all GREAT customer service

Ga
Review №76

Poor customer service. Ordered and paid for a part and there was no communication to advise me that they were not able to fulfill the order. It took over a week of constant follow ups to get the refund processed.

Pa
Review №77

2nd best place to get auto parts from. And the best thing about it is I dont have to do the dirty work twice. They already have it pulled off for me.

CA
Review №78

Weve been doing business with this company for almost two years. Spencer always goes above and beyond to help us out. Were greatly satisfied with the customer service we received from Spencer. Thanks!

Br
Review №79

Great place to purchase parts! Go see Tim he will get you taken care of!

Ro
Review №80

Tim Martin is the guy to talk to. Great service, good person.

Sa
Review №81

Called waited 4 hours for a response then called back gave all info that i had available the guy was very rude and disrespectful got an attitude very unprofessional.....

Mi
Review №82

Always a pleasure to do business with Colby.

Wi
Review №83

I bought a transmissio from them and i got a 3 months insurance, took transmission to the mechanic to installed and transmission was shot, this is not a good place to buy car parts especially transmission or motors, dont come to this place, you will regret it.

ga
Review №84

Dealt with Bruno at ext. 224, was very prompt responding to emails and got me the parts i needed fast

Br
Review №85

As an employee of Benchmark Morehead City, LLC I order parts from WAS on a very regular basis. Awesome staff, great prices, and fast shipping!

La
Review №86

Awesome customer service! Knowledgeable sales staff. A true salvage yard, not junk.

sh
Review №87

Great place great parts speedy service

Ti
Review №88

Friendly and experience!

Tr
Review №89

Can you guys let me work over there I am 16 so idk if yall could but I am just asking

Te
Review №90

This company rip me off $2300 they sent out a motor with a busted hole in the block and then tried to say did it happen at my mechanic shop when tried to talk to themThey would not give me another motor or my money back I recommend everybody stay away from this company The motor supposed to have a 90 day warranty and it was two weeks after I got it couldn’t get my money back

Do
Review №91

Chris is awesome to deal with recommend him highly

Ch
Review №92

I speak to Chris when looking used parts. Chris always puts my need and concerns a priority and does everything he can to get what I need.

re
Review №93

Cheap. You just have to bring you own tools to get off parts you want.

Ro
Review №94

Good.

Sp
Review №95

Quality, late model, used parts. A top notch sales staff with knowledge about any part!

sa
Review №96

Customer service is lacking waited at least 10 minutes before someone acknowledged us. Then turning in the core waited another 10 minutes for someone in the back to help us.

To
Review №97

Good place to buy used car parts

To
Review №98

Good service, reasonable pricing. Salvaged parts not junk

Ro
Review №99

Bruno was particularly helpful finding my part

Ma
Review №100

These guys are great bought a ac pump for my truck and it was bad they exchanged it for me with smiles. Will buy more parts in the future.

Information
19 Photos
100 Comments
4.2 Rating
  • Address:1911 US-117, Goldsboro, NC 27530, United States
  • Site:http://wayneautosalvage.com/
  • Phone:+1 919-734-3958
Categories
  • Used auto parts store
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
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