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AutoZone Auto Parts
8800 N 43rd Ave, Glendale, AZ 85302, United States
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AutoZone Auto Parts
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Da
Review №1

Matt G is the man. Changed my battery with no problem! A+ service. Thanks again Matt

ST
Review №2

Went to get a battery for me girls car an found a new place to go for car related stuff.😀 Mr. Shane was Awesome!! he helped answer my questions an educate me on these new cars an their batteries. he even found time to install it for me. Thank you Mr. Shane.

li
Review №3

Great customer service David was very patient with us even though I don’t really know about cars I would definitely come again! he was great answering my questions and getting helped

An
Review №4

Fast and easy. Convenient hours.

Ge
Review №5

When you need top notch service I recommend this place personally. The fact Im a member so I get notifications of sales, and the deals a pure higlight. When it comes to parts yes for sure YES but thats not all once your there to maintain the cleaning sparkle and products we love to use. They are all professionals and look to help when asked.

Ch
Review №6

Thank you Ken Ross for helping me replace my harness on my headlight! I would of never figured that out on my own! Thank you thank you thank you!!!!

Me
Review №7

I went in to get my battery tested and Deon was rude and seemed bothered when I asked. He stated it was the alternator when he checked the battery. With that being said I took it to the dealership in which they said my battery was bad not my alternator. My car does have 2 batteries in it which the dealer did replace the other but they did not replace the 1 I had originally got at autozone a couple of years back. I went back to Auto zone to get that auto zone battery replaced since the dealership said it was no good. Unfortunately I was not able to find the warranty with auto zone on this battery. When I again went back after the dealership to replace the battery to auto zone I again encountered Deon. I asked about replacing it. He took his battery tester to my car and again stated it was my alternator. He made no suggestions or anything so I made a couple of calls while he went inside without saying anything. I went back inside and spoke with Dylan which had great customer service and helped me out. Since we couldnt find the warranty I decided to go ahead and purchase a new battery. He was great, replaced the battery gave me suggestions on the battery and which 1 would best work. I asked Dylan if I can keep my old battery since Deon said the battery was good and I wanted to take it to the dealer to get bench tested. Dylan put the battery on the battery tester again and he showed me that the battery that Deon had originally tested and argued it was good now showed it was a dead battery and no good. I did thank Dylan for helping me out and showing me and I did mention to him that maybe Deon could be taught more on using and ready the tester. My 2 stars are for Dylan. As for Deon very bad customer service and poor skills to be working at auto zone as he cant even help with a simple battery reading. He seemed bothered to even be asked a question.

Mi
Review №8

Got the parts I needed and good help

Ho
Review №9

My car coolant dried up. I got immediate help here, and my journey continued.Thank you.

Ry
Review №10

Very nice, professional and helpful. I would never go to another autozone.

Da
Review №11

Very professional very kind did appreciate the service off of43rd and Dunlap

Da
Review №12

They did not have many coolent choices. And if they did they were nit out on the floor.

Bo
Review №13

The store was nice and clean. The employees were polite and very helpful with helping me find what I needed. Thank you.

Jo
Review №14

Very helpful Let me work on my truck

Ka
Review №15

Clean store.. Friendly and helpful staff. Love the guys at Auto Zone! Always knowledgeable and willing to lend a hand :-)

So
Review №16

They have always been very helpful and kind when I go to this Auto Zone.

BI
Review №17

I just left AutoZone I have a 1997 and the guy did not know how to work with it and all I needed was advice on fuel treatment I believe they should put people that are experienced or teach them about what they are putting with but in certain shifts at the store that do not care about whats going on with your vehicle and thats sad to say because my family are mechanics and I see no passion

Me
Review №18

Helpful and pleasant people! Always my place for parts!

Mo
Review №19

People very helpful.

De
Review №20

Dont know what they are trying to pull but I called and got a price over the phone for the exact model battery I needed and sent my wife to get it and they tried to Jack the price up by another 60 bucks yeah not another dollar spent here thank god for Oriellys

Da
Review №21

Call in on a part they were able to hold it till I came in so very fast service

An
Review №22

Clean and staff ready to help

TC
Review №23

Excellent Service. Knowledge varies... Busy location. Expect to wait in line.

Sm
Review №24

43rd Ave between Dunlap & Northern great location. 4 registers open, in and out in 10 minutes. 35th Ave South of Glendale SUCKS! Rude employees with only 2 registers open. Well worth leaving and driving a couple extra miles.

Je
Review №25

Awesome place - also love their hat collection

Ro
Review №26

Found what I needed without a problem and great customer service.

La
Review №27

DONT SHOP HERE. These guys do not know parts at all. 2 trips 2 different vehicles both times they sold me the wrong oil filter wrench causing me a lot of time and frustration on 2 separate occasions. Incompetence! And the manager just wants to sell you stuff even if you CLEARLY do not want it. I couldnt give 0 stars but I wish I could. Now I still have to deal with them again for a refund. ☹

Ju
Review №28

Okay but staff is not helpful when finding parts they just say there is another one in this area and they do not have the part so Im just on a wild goose chase for a parts

Ro
Review №29

Employees need to be aware of their customers and help where help is needed no one acknowledged us or even care that we were standing there in line with no 1 else on the another register besides 1 person that was too busy answering phones

Sh
Review №30

Everyone I have had help me were on nice & very helpful.

Ju
Review №31

Ken the manager & his team are awesome. Ive been going to them for over 5 / 6 years & we followed him from him last store.

Fa
Review №32

Found what i was looking quickly... however all the employees were in the back... had to wait for minutes till someone showed up...

Br
Review №33

Great Customer Service! My Father in law was stranded, I drove to rescue him as he is disable. I removed battery, drove to AutoZone (8800 n 43RD Ave Glendale,AZ.) as are known for quality batteries among other items. Store was knee deep in customers, we waited patiently as did others. I was amazed at the attentiveness by employee known as MaryJane. Once it was our time at counter she offered suggestions as to what was best for his vehicle, reminded us to purchase installation kit too. MaryJane was very knowledgeable and Ultra professional. Many thanks for hiring a winner in our book!

St
Review №34

Great service and great advice to make the job a little easier.

Vi
Review №35

The young lady that assisted us was very helpful, pleasent and knowledgeable.

En
Review №36

That store is the best and has great service and low prices

Jo
Review №37

The store manager, Ricardo was so awesome. He got a huge issue corrected that happened at another store. He then delivered the part to the shop where our car was. I will definitely do business at this store again and I recommend that you do too

Ev
Review №38

Company policy is that customers must wear a mask. My policy is nobody will force me to wear a mask. Time to end this madness so a few loud mouths feel good

Ja
Review №39

This auto zone always has everything u need

ca
Review №40

Thank you check my battery and giving me a credit because it wasnt fully died but it needed to be replaced. You guys are awesome!

Sh
Review №41

Staff very very up to date on the product s they have in there storeI all so would like to say if you need help with your car or just need the right part you can get it there and if they dont have they are more than happy to find it for you even if its at a different companies

JU
Review №42

Good place. I was acknowledged right as I walked in the store. Line was a bit long but they are always like that.

Ar
Review №43

I had the best experience this past weekend at AutoZone. Derek is the man. He went above and beyond his call of duty. Instead picking the car part out, he actually transformed AutoZone to his personal garage. He fixed my car right there on the spot, and I am forever grateful.

Ei
Review №44

Friendly people a Great Place to shop for car parts and other things I need, like tools and equipment..

Ad
Review №45

You go there to get parts. I understand that. Maby they should consider hiring a few employees that have mechanical experiance. Nothing against anyone working there now but ive had them hand me wrong parts so many times that i almost have to follow behind the counter to help them do their job

Ap
Review №46

So apparently anyone can work at Auto Zone now...no need to have any knowledge of cars or how they work. Oh how things have changed ....😟

Cy
Review №47

I Like Auto Zone, They Just Didnt Have What I Was Looking For, Because Its A Dealership Item.

Ki
Review №48

Very helpful staff.

Yo
Review №49

This Auto Zone is filled with helpful people who can find a part or check your battery. Sometimes they will even help you find where your new part needs to go. The location is conveniently located. I will go to their location even though there is one next to me.

Er
Review №50

Cant test your battery if it is too low. Staff was friendly.

No
Review №51

The salesperson was very helpful and they had a good selection of products. Check out was quick and easy. All in all good service.Norm

Mo
Review №52

I always get the help I need when I reached the Autozone, i wish i can rate 6 stars for good experiences i had at the place🙏🙏🙏🙏

He
Review №53

Cashier Shane was very helpful and friendly he went beyond to put a battery in my truck.

Mi
Review №54

Theyre easy to find locations cheapest prices around

R
Review №55

Calling corporate and head management. They pick up and hand up the phone. They lie and say their equipment is broken so they don’t have to come out and do the check engine.

Os
Review №56

Friendly service, helped install battery free of charge. Good price for new battery.

Fr
Review №57

Convenient location. Friendly staff and very helpful.. good prices.. they honor the warranty on the batteries they sell without questions.Plenty of parking handicap friendly place is clean and well organized..

Vi
Review №58

The staff was SO helpful!

Da
Review №59

This location has great service! They greet you when you walk in and check on you every few minutes to offer assistance which is great customer service!

ht
Review №60

I dont even know why I still try AutoZone, before oreyllis or Napa. My patience is running out with them

Mo
Review №61

One worker was very helpful, the other was not. Thanks to the one worker who stepped up I appreciate it enough to go back.

Jo
Review №62

I always go to autozone for my car needs very helpfull staff

Th
Review №63

The manager installed my battery, she could not get the positive terminal to sit flush. So now the terminal is halfway on. I mentioned that the terminal needed to be pried apart she said she couldnt do it because there was juice running.

Cr
Review №64

The customer service here is horrible. Everytime I go here, not even the manager knows what he is talking about. No not because I am a woman they have done it to my husband too. Almost gave me the wrong brakes after telling me I never purchased front brakes. He told me front and rear brakes start with so and so letters. While both us are staring at the screen with those in my account he says I dont have warranties on them . Its amazing how they have a job.

Ka
Review №65

I had called seven different Auto Zones around me and they all had terrible phone customer service, except for this one! Ken was very polite and helped me right away. When I went it to pick up what I needed, Paul helped me and he as well was very polite and had great customer service. Basically I went to a location out if my way just because the employees were very customer friendly, because it does make a difference! Great job guys!

Pa
Review №66

Excellent staff and very good at helping me find what I need. I recommend this place to any DIY person for auto parts.

St
Review №67

Those gentlemen were very helpful. I wasnt really sure about what I was going to do with my car but the young man was very helpful and didnt try to sell me anything I didnt need.Then on my second trip the young man was very helpful and prompt. He changed out my battery and got me on my way.

JE
Review №68

I went to the store around 8pm. Asked a bearded guy at the counter. He checked the part in the computer then told me the numbers and where to find it. (I was expecting him to just grab the piece and check me out at the counter like what I always experience in stores like auto zone.) So, I went and tried my best to find the piece but, I couldnt find it. So, I told him that I cannot find it. He looked mad and went to the isle and grabbed the piece. I am the only customer at that time and he was just there standing. Dont hire lazy staff!

Me
Review №69

We have been to this location many times. We have always been given,Excellent Customer Service....I would like to give a special thank you, to*** RONNIE ***A very knowledgeable young man..He go above and beyond, to help someone out..Thank you once again Ronnie....

Ro
Review №70

Line was too long

ci
Review №71

Went in looking for rotors for 2013 altima lady was not attentive she kept leaving me at the counter they had plenty of help. When she finally decides to help me she finds a pair in the system bt not in store she did suggest to call another store which at this point I decline and decide to go to orally instead. They took care of me right away and where very attentive

Pe
Review №72

Great clean place. Fast service. Good and friendly employees. I was taken care off the way I would treat others.

Yo
Review №73

If I could give them negative stars I would. I stood in line for a good 15 to 20 mins and a line grew behind us, so after they were done checking out and helping the people in front of us and it was our turned to be helped getting our battery checked the associate told us we had to wait 10 more mins for them to work on the line behind us. What I don’t understand is how it is fair to make us wait more so that the people behind us who got there after us don’t have to wait as much as me. Horrendous customer serviceReply: I dont have a problem with waiting for my turn to be served but when you cast me aside to help the people behind me in line that when I have a problem

Da
Review №74

The staff is usually pretty good here, conveniently locatedand open 24 hours.

Jo
Review №75

What happened to Jake, best employee Ive ever encountered at one of these auto places

Br
Review №76

AutoZone staff were very helpful in diagnosing what my check engine light meant, and then very helpful in cancelling my special order when I realized I was in over my head with that repair project. I wish I had gotten the names of the staff who helped me so I could give them a shoutout. It was after 9 on 8/3/18 if that helps.

Al
Review №77

I came here to get my battery replaced and the person who helped us, Ken, was very helpful and patient. It took about 10-15 minutes. Overall, the customer service was excellent!

Gi
Review №78

Always have what i need in stock

Ji
Review №79

As always they rock! The customer service is awesome every time I am there. They even helped me put the part on that I bought. I will be back for all my part needs.

Da
Review №80

Ive been shopping at AutoZone for decades with the occasional adventure elsewhere when required. They offer top notch aftermarket new, remanufactured and rebuilt parts. Ive found that when needed they stand behind their products and have always honored their warranty. I also appreciate being able to return parts at a store other than the one an item was purchased at. I know some of the managers and even some owners. These folks around here are knowledgeable and honorable. And most of the time their prices are right.

st
Review №81

Fast service with knowledgeable associates.

Ja
Review №82

They got me the part I needed, when the Ford Co. And another auto store could not!!!!

Ro
Review №83

THE EMPLOYEES ARE FRIENDLY AND VERY KNOWLEDGEABLE ABOUT ME VEHICLES.

Je
Review №84

Good service 👍

St
Review №85

Best Auto Zone around. Great customer service!

Me
Review №86

Right in the neighborhood too.. ever helpful staff

Jo
Review №87

Great place found what i was needing

DR
Review №88

I usually go to this auto zone. Its a good location. Neighborhood isnt that great but the guys in here are pretty awesome! The manager drove to my House to bring me a fan wrench When a employee gave me the wrong size and i couldnt drive there to get the correct size.

Be
Review №89

They have curbside delivery too if you order online

Jo
Review №90

We had Abdula help us with a dead battery. Not only was he knowledgeable, he was so friendly. Definitely a great experience!

Ti
Review №91

Generally I love AutoZone but trying to return this part its been a big hassle still five star customer service is always good its the association of AutoZone itself

Ya
Review №92

Really friendly and helpful staff 👍👌

Re
Review №93

Very clean store, knowledgeable staff. Only downside I found was that there werent enough staff members to handle the long, slow-moving line. Of course, the slow pace in line was likely the result of each customer getting individualized personal attention, so it was tough for me to be upset. Regrettably, I had a schedule to follow, so I ended up going to a different AutoZone.

Wi
Review №94

When to pick up parts made me leave without a mask even though I have a doctors know just unacceptable

pa
Review №95

Great service with helpful suggestions for customer issues.

Ed
Review №96

The store manager lacks customer service skills and appears to have little mans disease. He couldnt answer a question without givening attitude. He also didnt even acknowledge me when I said good morning to him. Autozone just lost a customer.

Su
Review №97

AWESOME service! They had everything we needed!

Br
Review №98

When I got to this store, I let them know I needed a new battery and at first, they refused to change it because, apparently, I parked in the wrong area of the parking lot? They refused because they didnt want to go into the sun to change it and that is supposedly a policy. Seriously? The sun moves across the sky during the day, so at some point, the entire parking lot would be in the sunlight. Do you refuse to change the battery at that time of the day if someone comes in? So then they tell me I will have to wait up to 2 hours to get this fixed. Really? So, after I told them I would wait in the store, he then goes out and changes the battery within 5 minutes. I was also told that I would get a $25 credit if I gave them my old battery, which I did. Did I get that credit? No. I sure didnt. So, I would not recommend going to this AutoZone. Actually, because of this AutoZone, I will be going to OReillys from now on. I will also be suggesting to all of my friends and family to stop going to AutoZone as well.

To
Review №99

Clean store, friendly and helpful staff. Been coming here for almost two years. Good store.

Ab
Review №100

Im in and out of this location constantly. Love the fact that it is 24 hour, and most of the staff is friendly and helpful. Only complaint is the lines are usually fairly long.

Information
32 Photos
100 Comments
4.2 Rating
  • Address:8800 N 43rd Ave, Glendale, AZ 85302, United States
  • Site:https://autozone.com/locations/az/glendale/8800-n-43rd-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2706&y_source=1_MjQ3MDc3NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 623-847-9533
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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