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Generation Custom Jewelers
6950 Lebanon Rd #103, Frisco, TX 75034, United States
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Generation Custom Jewelers
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Ma
Review №1

The folks here are great! I had to have my Aggie ring cutoff (long story) and they didn’t even charge me. I recently had them repair/resize the ring. It was less expensive than I expected and they completed the work quicker than quoted. It looks awesome and I would definitely recommend!

Fe
Review №2

I brought my rings in to be resized and ended up having them soldered, cleaned and had the prongs freshened up as well. The staff was very friendly and answered all of my questions and gave me some helpful advice and suggestions. I dropped it off and picked it up the next day. It was beautiful and fit perfectly and the soldering was so clean.

sn
Review №3

Went to get my bracelet and necklace fitted, and it was all done within 30 minutes. Very friendly and knowledgable owners, Franklin was a big help!

Sh
Review №4

My husband and I got our rings custom made here. They did an outstanding job. We loved working with Krista all the way up until our wedding. I’ll definitely be referring people there.

mo
Review №5

Absolutely the BEST in the area! My husband has had custom pieces made for me there and the attention to detail is amazing. Definitely recommend visiting them for all your jewelry needs!

Ro
Review №6

I had a last minute custom order that most jewelers in the area could not prioritize. I am happy to say Franklin and Generation Custom Jewelers was able to take on the job and did a fantastic job. They also had some of the best, high quality jewelry I had seen in this area. This is after going to Jared and other nationally syndicated stores. I ended up buying several items beyond my custom order. I am more than happy with my jewelry.Generation Custom Jewelry has a new customer!!!

St
Review №7

Generation Jewelers are amazing at what they do. My wife and I will forever be grateful for their talented work. From start to finish, they were top-notch - from dealing with a nagging customer (me) to making sure the product was something they were proud to create and call their own work. Thank you!It was great to see my wifes wedding ring from inception, through the molding process, and then the final result. Ive never been more intrigued in a piece of jewelry in my life. Thank you!Ive attached some photos of the whole process of creating the ring.

Me
Review №8

I love this place. I had a couple of loose diamonds and those people made up a beautiful ring and pendant. They are extremely professional and do excellent work! They are also very patient and very knowledgeable. I highly recommend this company.

Ch
Review №9

These guys are awesome!Great work, great service, and they go out of their way to help.I bought my wife’s wedding band and engagement ring here and she bought my wedding band here as well. They do great cleaning, building and re-sizing!

Ga
Review №10

Beautiful and unique jewelry pieces! Krista was very knowledgeable and helpful.I highly recommend the store.

sa
Review №11

Generation Jewelers combined two special rings into one beautiful custom ring for me. They were helpful, professional and patient throughout the entire process from the time I walked in the door through the time I left with the finished product. They kept me informed every step of the way with pictures and suggestions. The final result was stunning! The price was very reasonable for the work that was required to design and complete my jewelry. The work was done quickly and with amazing accuracy and attention to detail. From now on, they are my go to jeweler. It is a family business and you can feel the difference in their business and the large jewelry chains. They truly care about making the customer happy. THANK YOU GENERATION CUSTOM JEWELERS!

da
Review №12

They are always friendly and knowledgeable… great selection as well!

Mi
Review №13

My wife and I were first referred to Generation Jewelers for a complicated watch and bracelet adjustment. They did a fabulous job on the repair and their customer service was outstanding and prices were more than fair. Since this time we have returned on three other occasions for a variety of custom jewelry repair and refurbishment. It is so refreshing to find a Jeweler (or any retailer) that provides such outstanding service in every way. I cannot recommend them highly enough and will certainly return when the need arises.

St
Review №14

The owner is amazing to work with and very friendly with all of his customers and their needs. The inventory is gorgeous and you will be happy you came here!

Li
Review №15

They truly live up to their reputation! Awesome customer service. I have been there twice and they are always willing go out of their way to help. They value their customers and it is so refreshing to see that! I highly recommend this place whether you want to buy something or even get repairs. They have all the facilities to serve you 100%! Top notch 👌

Sc
Review №16

Walked into Generation Custom Jeweler thanks to a recommendation from a local jeweler that was out of town. I’m glad I did. The gentlemen went the extra mile and we’re patience with me. I had a good amount of questions regarding my future engagement ring. They answered all of them. Honestly, I left and visited a few other jewelry stores. Wasn’t impressed! I came back later that day with my mind made up and picked the ring. Wife was surprised I picked the “perfect” ring. This place worked with me and I was pleasantly surprised by the amazing customer service. Thanks again guys!

ra
Review №17

I cannot recommend Generation Jewelers enough!!! They truly offer top notch service with exceptional attention to detail. So much so, that I entrusted them to create a custom piece for me out today of my Grandmothers wedding Stone, that is very very special to me. They worked with me patiently the way a true artist would, listening to my ideas to create a custom paint piece that I now wear every day! You won’t find better.

Se
Review №18

About 2 years ago, my wedding band broke. I finally took it in to a local jeweler a couple days ago. Danny resized my wedding band, soldered it to my engagement ring, and made it look like new. Great customer service and take pride in their work. I will be back for any jewelry needs!

La
Review №19

Honest, Reliable and Trustworthy! Whether buying new or needing repairs, Danny and Franklin are pure professionals. From replacing a missing stone in one ring to repairing a bracelet clasp and repurposing my worn prongs on my wedding ring, I couldnt be more happier with the results. Although the process to repair was more labor intensive than first thought, they stuck to their original quote and even finished faster than expected. Happy to have found my new jewelers in Texas!

ca
Review №20

Shortly after opening from the Covid shutdown a lady from Nordstrom recommended Generation to replace the battery in my Michelle watch.It was a very friendly experience.Last week I needed a necklace repaired. They quoted me 25.00 for the repair, but when I went back to pick up the necklace....no charge!He said it was a very easy fix and didn’t want to charge me.From my 1st conversation and my 2nd experience, this is a very honest and good family.I would definitely recommend giving your business to this family.Oh, and while you’re at Generation, you might as well go across the street and eat @tupy’s Mexican restaurant. ⭐️ ⭐️⭐️⭐️⭐️ also!!!

Ma
Review №21

Absolutely love this jeweler! They are so nice and continue to give the best service every time I am in. Whether its getting a dainty necklace fixed or it is getting my Yurman jewelry cleaned, it is always done perfectly!

Tr
Review №22

Got married back in May and they were so helpful! They very quickly made a wedding band that was a perfect match for my wifes engagement ring. Reasonable price and very kind.

Al
Review №23

I was told to see Franklin and Danny after my prior jewelry company gave me a tough time and didnt set the diamond in my ring correctly. Franklin knew what I had been through and took care of me. He did amazing work! If youre looking for great service and from some honest people -- this is the place.

Ke
Review №24

If you want to have a out standing experience with jewelry repair come to generations jewelers. They set stone for me in an existing ring and it was absolutely flawless!! They ordered the correct head and I was absolutely blown away when I received my ring.. The attention to detail is unmatched. I work in the jewelry business and I was So impressed by the attention to detail of polishing and setting the stone. They Understood that this was a family piece and they took such great care of it.. Ask for Frank or for Danny.. They will take care of family member . Because thats what jewelry is. They are my family jewelers from now on!!!

An
Review №25

Bought an engagement ring back in November 2019, this is really overdue. Service here was outstanding; I never felt pressured to buy, which was great. I went in with a general idea of what I wanted, but I didn’t know what they had. They showed me all the options & talked me through all the details. I found the perfect ring and after that it was easy. They worked with my budget and got me what I needed without haggling or pressure. They were open, honest & fair dealers. I felt like they wanted me to get what I wanted, instead of wanting to up sell me as much as possible. Can’t say enough, these guys were great. Highly recommend.

Sa
Review №26

Very humble and welcoming staff. I was immediately greeted when I walked in. Daniel was very honest, upfront, and even gave me information I didnt know about my jewelry I came to sell. I would highly recommend this business to anyone looking to sell and buy. They have very beautiful pieces in their show case! Satisfied customer!

To
Review №27

Great service. Very well informed and not pushy. Pleasure to work with. Went by today and got a replacement for my wedding ring I lost. They cleaned my wifes ring and were very accommodating. Great selection of watches as well. Highly recommend them.

Da
Review №28

Awesome and knowledgeable Staff Daniel was honest and open to all the questions I had. Went in looking for a starter engagement ring after going to multiple places, and this place had the best quality choices for my price range. Highly recommend!

Ca
Review №29

I needed my ring sized. They did it in house, the same day. Took 45 min. Great people with a great attitude. Thank You so muchI waited till my wedding is in 2 weeksThank goodness they got it done.

An
Review №30

These folks are amazing! Got 4 rings sized and polished to a super-shine all while I wAited!! I would trust them with all of your precious pieces!!

De
Review №31

Franklin and Daniel are expert jewelers and have the ability to repair any kind of jewelry. They have a great selection and location. I will not bring my jewelry anywhere else! I can’t wait to get my new diamond!!

Ra
Review №32

Great experience. If youre searching for a place, stop searching - this is your place. Super friendly, very thorough & knowledgable, fast turn-around, reasonable rates, and quality work. I had a silver ring re-sized, just picked it up, and couldnt be happier.

Ca
Review №33

Outstanding customer service. And their custom jewelry is exquisite and all created on site. I went in for a simple resizing of a ring, expecting to have to leave it for several days. I was pleasantly surprised when they said they could do it while I waited. Of course I fell in love with a custom ring while I waited, so I’ll be bringing the hubby in to see it! What a fantastic experience with super personable owners! I’ve found my new jeweler!!

Sy
Review №34

Love Franklin and Danny they’re the best! They did a custom engagement ring for my mom and it’s absolutely beautiful. Would definitely recommend for any custom projects you have in mind!

Jo
Review №35

These guys are great. They have 2 master jewelers in house and can custom make just about anything you want using traditional methods. This allows you to have a piece custom made by the master jeweler out of a hard wax, try it on, make changes, and repeat until you have the perfect piece. Im glad to see this method is still around when so much of jewelry is mass produced.Thanks for taking great care of me.

Jo
Review №36

Outstanding place with a friendly staff. The owners actually care about you. The craftsmanship is incredibly... next level. You have a vision let them know. They will make you about anything you can create! Franklin & Danny yall are the best keep being you.

Sh
Review №37

I had a wonderful experience with Generation Custom Jewelers. I did want to note the customer service I received was above and beyond. I needed my wedding ring resized; I was a bit nervous as this ring was my mothers ring as well. I wanted to take it to someone who understood the sentimental value of my ring as it was custom made. When I took it in, Franklin looked at it and also told me that the setting was worn down and with a hard bump the diamond could fall out. He showed and explained how the prongs in the setting had worn down over time. He explained how he could replace the setting and the new setting would look exactly the same and ensure that my diamond would be in place for many years to come. I am so pleased that he took the time to care about my ring. The resizing was perfect and my ring looks as beautiful as the day my mother first wore it. Thank you for a wonderful experience and taking great care with my ring. I highly recommend Generation Custom Jewelers.

Va
Review №38

My husband was able to customize my engagement ring making it very unique and different. He created the design online, and gave it to Danny to recreate the ring. Danny helped him pick out the most perfect diamond, color and design. I highly recommend Generation Custom Jeweler to create your next New Unique Custom Design Jewelry.

Ch
Review №39

They are some of the kindest, most friendliest people I have ever met. Very professional and well-mannered. They told me bad news about my jewelry, but still, the experience with them was great. They have repaired my jewelry before, also. I was referred to them. Would highly recommend for everything from repairs to buying and appraisals or testing. They do it all!

na
Review №40

The crew at Generation is fantastic!!! I went in to get a bracelet from the 1930s cleaned and I still can’t believe how great it looks. Everybody was super nice and they have a lot of great pieces. I will definitely be going back!

Me
Review №41

Top-notch service from Franklin. Very professional staff and fine collection of jewelry!!! Will be back

Da
Review №42

My purchase at Generation Jewelers was an amazing experience. I live in New York and ordered a Breitling watch from them I dealt with Steve and Danny both were amazing guys who helped me and worked with me more then any other jewler I have dealt with in my entire life! I recommend this place to anyone looking for watches or jewelry as I will be doing all my business here from now on. I just wish I lived closer I would come in just to talk to Steve! Thanks guys!!!

Re
Review №43

Love this place! My new go to jeweler! After going elsewhere, I thought I’d check out Generation and I’m so glad I did. One of the owners assisted me with my transaction and he was more than helpful. He was honest and informative and made it an easy decision for me. I will be back!

Ki
Review №44

I received a gorgeous custom name necklace from Generation Jewelers as a gift and absolutely love it! The design and sizing are perfect and the workmanship is of the highest quality. I highly recommend Generation Jewelers for all your jewelry needs. Thank you!

Ja
Review №45

I just left Generation Jewelers and I have to say they were the nicest, most personable jewelers Ive ever met. Was able to get my wife the perfect ring she deserves and they gave me a more than fair price for selling some old jewelry. I would definitely recommend them to assist making the significant other happy!!!! lol

Wy
Review №46

Great people! Had a custom design that they created perfectly! Franklin is an incredible jeweler and Danny is awesome to work with! We will only use them

Wh
Review №47

The guys here are just so amazing! I purchased a ring and needed it resized, inspected, and cleaned and they did a phenomenal job. They will be my go to jewelry shop now!

Da
Review №48

Absolutely the best. Customer service was fantastic, prompt and freindly. Great selection in a non imposing atmosphere. You can get jewelry anywhere but you can not get the quality, personal attention and prompt service like this.

He
Review №49

Great customer service. Went it for a watch repair and had it fixed in no time and no hidden charges. Excellent work!

Er
Review №50

Beautiful store with Phenomenal options, As well as excellent repair services provided all here! Highly recommend to anyone the market for any type of High-End jewelry.

Su
Review №51

Generation Jewelers are amazing!!! They took care of my ring when I needed to size it; they recommended sizing balls and made sure my ring was in tip top shape too. You’ll be happy you came to them. Thanks guys! :)

Ch
Review №52

Franklin was super helpful and very friendly. I recommend them for all of your jewelry needs.

Do
Review №53

I received the most beautiful personalized necklace for my birthday from Generation Custom Jewelers! There was such precision used in my name and the necklace sparkles! I absolutely love it and plan to visit this jeweler in the future!!

Me
Review №54

I am so happy with my experience with Generathon Jewelers! I was looking for a simple ring resizing, and then having an old stone turned into a pendant. Danny was so helpful, talking me through my options, and I got exactly what I wanted! They were fast, friendly, fair, and I will be trusting future pieces to them as well!

Fu
Review №55

Dan at generation is your go to source for all your jelewry needs. I went in for a battery on my Movado and it was a fast and easy transaction. They also have a great selection of rings, necklaces, watches. Give them a visit you wont be disappointed.

Er
Review №56

Had a prong break on my engagement ring. Generation custom jewelers took great care of me and my ring! Thank you soo much!!

D
Review №57

I got my necklace repaired here, they finished fast and charged less then others in the area.

As
Review №58

Franklin took links out of my husbands watch and it took no time at all! Such a nice store, a great employee, and an easy experience. Well be back for sure!

Fr
Review №59

Very professional and honest place. They took great care of me and helped me get my wife’s ring fix extremely quick.

Ch
Review №60

Franklin and Danny do great work and i trust them with any piece. Cant beat prices and beautiful store too!

Al
Review №61

Best jewelry store I’ve ever been too. Awesome owner! Honest, fair, and now my jeweler for life! Check them out!

Ma
Review №62

Generations Jewelers did an amazing job repairing a few prongs on my wedding ring!! Looks better than new!! Customer service was wonderful!! Highly recommend!!

La
Review №63

Went in to get my ring resized and polish and it looks so beautiful. The service is amazing and all of the jewelry is gorgeous! Christian was so nice

Sh
Review №64

Excellent job they did to clean my rings!! Reasonably priced

Ni
Review №65

My go-to jewelers! These guys really know their stuff and they take pride in what they do. Check them out if you have any jewelry needs!

An
Review №66

Absolutely in love with my engagement ring from here! They are very accommodating, professional and friendly!

Ch
Review №67

I used to get my grills on the west coast... thought the days of customizing my grill were over now that my crib is in the south. For too long I was depressed thinking I couldn’t get that next level bling all up in my mouf... now when I rolled down the block, I couldn’t flash my growl at the honeys... then I found these dawgs and BLAMMO!!! My home boys hooked it up! They pumped out fresh grills to match my rims and my album covers! Now everywhere I go, I blow up the spot! Postín up ain’t never been this easy! I’m even thinking of going back to pimpin!Thanks for everything, Generation Jewelers! Shout out to Osodihno and Dirty Danny!! Keeping it realz——-

Mi
Review №68

Great customer service. I highly recommend Generation Jewelers.

Ro
Review №69

Great service! Kind, friendly and helpful. Thanks, Daniel!

Ch
Review №70

Very helpful and knowledgeable!!! Great selection.

Sn
Review №71

Capable,professional,friendly folks.Took my daughters torn chain,was fixed (while I was waiting)to look,like it never happened.Great job!

Information
100 Photos
71 Comments
5 Rating
  • Address:6950 Lebanon Rd #103, Frisco, TX 75034, United States
  • Site:http://generationjewelers.com/
  • Phone:+1 469-803-5656
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
  • Watch repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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