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European Auto Care Frisco
4900 Preston Rd Ste 105B, Frisco, TX 75034, United States
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European Auto Care Frisco
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Ma
Review №1

Great shop! Nick is very nice and knowledgeable and Imi does a good job in the back shop also. Yes I recommend for European car care.

Be
Review №2

Professional business who knows how to work on European cars. I have a 2005 Saab and the convertible top would not work properly. I went to several other mechanics and I was turned immediately away until I came here. With no hesitation they fixed it and I became a customer for life. They now service on all my cars and I have been happy with all my experiences with this company. Highly recommended

Ba
Review №3

Since we are new in the area we just randomly went to this car shop but it was a great experience. Staff is very nice and polite and professional. They showed me exactly what is wrong with my car and why I should get fixed. After getting it fixed, I feel the difference in the drive and so glad I found European Auto Care for my car.

Ge
Review №4

If you are looking for a first class European automobile service professional - this is the place to take your vehicle. Great service, in-depth knowledge, friendly, and the price point is very attractive. I highly recommend that you check them out.

Bo
Review №5

Brought in a C300 and the guys at European Auto Care took great care of the car. Services were completed on time and prices were reasonable compared to dealerships. I definitely will be bringing my other cars here for servicing and repairs in the future!

Ed
Review №6

This was my first time to use non-Dealer service, so I was a bit nervous. But everything went great, the staff explained everything that was happening to our car, and Jamie (our tech) went above and beyond to make sure the Mercedes was tuned up and safe for the road for my family! And they saved me money! Great experience!

ve
Review №7

I just want to thank European Auto for taking care of my Jetta for years. It would have never reached 333,333 miles without your maintenance, suggestions and care. Always honest and professional. Looking forward to reaching 400k and then 500k. Everyone that I sent to your shop were very satisfied and happy as well

Ho
Review №8

These guys are the best. Problems not found by dealerships are found here. They have worked on all my cars from high line to exotic they never disappoint or repair things that don’t need to be done. Honesty and integrity is all I can say and never take your car anywhere else !!!

So
Review №9

Imi and his team are doing an excellent job. Highly recommend place for European cars. They are doing great work on the cars and are very affordable compared with many other places.

Ti
Review №10

Nick gave me a great price on my service. Awesome to see his service dog. He is super friendly! Anything from here on I’ll take to this shop.

Ri
Review №11

You cant just tell me I have transmission problem and hug money. be better at communication. the counter people dont be RUDE at customer and ask for positive rating. if 0 star was an option i would have happily given it. why these guys take customer for granted.

Yo
Review №12

Never should have given my BMW here. first of all said tire is bad and need to replace quoted me way too high. I went my regular place got discount. place look terrible. people are not great. they dont reply.

Al
Review №13

These guys have GREAT attention to detail and are very genuine with their work. Will definitely only bring my 1 series to them when I need something done!

Ca
Review №14

I reached out to the team at European Auto Care when my AMG needed brakes and the Mercedes dealer could not take my car for two weeks. I have never gone to an independent on any of my Euro cars ever before. I reached out last Thursday and explained I needed brakes on my AMG. Nick told me if I cam in Tuesday morning when they opened he would get it done. Well, I got there Tuesday morning and it was done b y the end of day. no issues, less than Mercedes would have charged me, the brakes and rotors are all OEM and they did what they said. I will most definitely be using them instead of the dealer.Also, I looked in the service bay where they do the work (I always do that) and it was clean, well organized and they leave plenty of room around the cars to work; All good things. thanks for the great service !

Gr
Review №15

They where outstanding honest and surprisingly cheap. They gave me a huge discount and kept me updated with everything going on. There was nothing sketchy about this place. I highly recommend them to anyone with a bmw!!

Jo
Review №16

Imi and the team at European Auto have been taking care of two of my vehicles for several years now. Saved me tons on an aging Range Rover that would have cost me a fortune at the dealership. When looking at buying a used mini, they caught a head gasket leak that the selling dealership missed. Very knowledgeable and straight-forward on options, cost, and recommendations.

He
Review №17

For sure I am not going back. dont waste your money here. you have to go there time to time :D. service is poor, commuincation is poor and yes you get email for good review. not worth a dime

Gi
Review №18

This place is great!!...I have had nothing but great service here...both mechanical and customer services have been exceptional...the owner, Imi, is such a man of integrity and honesty!...his staff, Nick, Chris and Jamie give exceptional customer service as well...they have actually extended the life of my car!...I will continue to drive the distance to receive great service like I have been!

Ve
Review №19

Why would you ask more money on oil change. no professionalism. and ask for review. happy now

Mo
Review №20

They think they can take advantage of a old lady like me. took my greatly maintained car to these people and experience is horrible. i had to call my son to understand these charges. he said they took advantage, i should have paid much less. i am scared to go back t o that place. not a friendly place

Ma
Review №21

Took my car for engine light. Didnt me a quote even if i asked many times and in the afternoon gave a ridiculous high amount and asked me to keep the car for long weekend. Took my car back and went for some other location for less.

Pe
Review №22

Drove from Plano to do the service. After reaching understood parts will be ordered. Communication is poor. Place is nasty, looked very weird wont go there again

Ga
Review №23

Had minor issue on tire. They asked me to replace all. Later checked in other places, these guys charged me way more extra. I should have done some research before going with these guys. Not recommended .

Ch
Review №24

I Only Asked For Oil Change. They Called me in middle of my work And told me bunch of things. I said just do the things needed. Now my car show engine light. Never it has before. Called them to check, they said they going to charge me to look into it. Very very bad service I have to look for service somewhere else

Re
Review №25

My car had a some music playing problem. i thought just to fix it. it wasnt a must but thought its better. OH BOY!!! these guys. they charged 1000+ for this and said they found some major issue. later i checked with friends and it could have cost me much less. i regret my decission

La
Review №26

The service was Excellent, 335i was repaired using only the best parts.Was repaired quickly and promptly. I always use there service for my European cars.

Ma
Review №27

God knows!! why I have come to this place. Horrible horrible experience. How these guys got any license to work on expensive cars. Went for simple fix and came out with all the issues in the world. You need to fix this, this needs to be fixed asap.

Bo
Review №28

Please avoid. Took my car in good condition and they messed up my car completely ... thinking of selling my car now :(. very dodgy place. No timeline for the work. took may car for 3 times for electrical issues and still they are not able to figure it out. I have to keep going to this place.Ohh yes, they have a dog which they may use on you if you confront on bad service.

Si
Review №29

Please stick to your time. I had to call several time and follow up. dont be RUDE at customer, I know you dont care.

Ax
Review №30

Dropped my car off on Monday, waited until FRIDAY to get a diagnostic. Ive worked in the car industry ordering parts, and when they eventually gave me the diagnostic, all the parts were marked up four times over. Tried to charge me $1,000 for a part that costs $100 online. Rip off. Waste of time. Never again.

Da
Review №31

Drove from McKinney but not worth it. No one is there to take your request properly. You have to wait to find someone to talk to. after that service is poor. Refered by a friend but this place is not up to the standards. Not very experienced staffs ... wont be going back.

Ro
Review №32

Very bad service. they have no expertise in european cars. paid so much but the problem never got fixed. no one picksup phone. and at the end they ask for review, here is my review. engine repiar didnt work. had to gotwice still the engine light is on and everytime they tell me some problem that i never had.

Fa
Review №33

Great work. Great management thank you for servicing my Benz!

Mi
Review №34

DONT GO TO THIS PLACE. rip you off. Bad attitude. No respect to the customer. They dont know what they are doing and most probably break your car even more

Ca
Review №35

The team is super efficient and I had a great experience! Chris pumped and checked my tires while I was on my lunch break.

Ma
Review №36

Gave car for engine light after 2 day it again came back doing trips to this shop. very bad service.

Si
Review №37

They are not good at all ... avoid at all cost unless you want to sell your car ... instead of fixing issues they create more issues ... issues after issues. took my car A service cam back with a damaged car.

Jo
Review №38

Muy malo. not coming here. they scold me behave very bad!!. gave car for repair, they broke it

Er
Review №39

Rude rude people. Dont answer the call properly. Had to call several times. Rubbish place. Never going back. Dont get proper answer for what they did on my car 😢

Sc
Review №40

Great service, very quick. My first time coming to EAC but I will definitely be back for the next service I need.

St
Review №41

Gave my car for oil change ... They called me for more stuff. Did all the work and charged me a lot. I had no option but to do it. Place doesnt have a good vibe.

Ch
Review №42

Spoke to a guy there to get a quote on a VW Diesel. They quoted me about $500 more then any other shop and the service advisor told me they’d change the spark plugs while they’re in there... I’d probably recommend y’all hire someone who knows about cars to quote them.

Si
Review №43

Just bought an audi. Had to complete some minor repairs. This shop knows what they are doing.

Mo
Review №44

My car has been serviced/fixed by the professionals at European Auto Care couple of times. Both times the service, professionalism of staff and environment was of TOP QUALITY. The owners are very honest and will provide the best possible quote to get the service completed and the turn around time was quick as well. I highly recommend this workshop to owners of any European car. Keep up the good work guys.

Sc
Review №45

Cheap service but bad service. why the dog??? cant believe this type of place exist in frisco. once you there they know how to make you come back. buncha cheats

Br
Review №46

Fast, knowledgable and better prices than dealer

Ra
Review №47

VERY BAD SERVICE. TOOK CAR FOR B SERVICE AND AFTER SERVICE ENGINE LIGHT CAME. I HAD TO PAY AGIAN TO FIX IT. PLEASE AVOID.

Me
Review №48

Why would you go here if they keep you coming here over and over. place is horrible. avoid at all cost. went for engine oil change and told need repair this, need to repair that. owner is a dangerous person avoid at all cost

Ji
Review №49

This guys are always friendly, fast and affordable!

N
Review №50

Not Happy!Incorrect work, pricing charged and estimates, and indifferent response after follow-up - disappointment after initial good impression after the first visit made after reading the reviews of other customers.As against the oil change charge of Classic BMW, European Auto Charge more and did not change the oil properly. It was for a 2005 Z4 purchased from a private owner. I asked to do a complete inspection and after I paid $125 just for that, there was no proper job except a couple of points for which a wrong (higher estimate) was given.This was the first time I went to a car service workshop other than company dealer as it was very close-by. I dont think it was the right thing to do.

Pe
Review №51

Great to work with. They take good care of my car and have always been honest and reasonably priced. Very nice guys.

Fr
Review №52

Amazing service by Emi and crew. I picked up my baby and it didnt take long for me to notice that she was back! Riding better than before. Highly recommended with competitive pricing.

Ch
Review №53

European Auto....Denri...was very friendly, detailed and knowledgeable of what they are doing took care my problem and update me every step of the way and made it there top priority to make sure l was not over charged and reasonable prices...l would recommend European Auto...To All Families and Friends...Thank you...again for your great and speedy service to my 528i BMW.

Ja
Review №54

Great shop with very knowledgeable mechanics. They definitely stand behind their work with a great warranty! The owner IMI is not the best people person but he runs a great business. His mechanics are very friendly and explain everything in easy to understand language, I will definitely recommend them!

Da
Review №55

European Auto is the best choice in N. TX for quality and efficient servicing of my Jaguar XJL. Thanks, Imi.

Ga
Review №56

The words I use to describe European Auto Care!Are Trust, Honesty an Integrity!“Trust” that you will get the best service for your car“Honesty, that your repairs are actually needed ! The service team will not try to add service that is not needed for the maintenance of your car!“Integrity” the sum of European Auto Care!I am a customer for as long as I own a European Car!I highly recommend them to anyone who needs the best European Auto Care!

Ni
Review №57

Great service and job well done. Happy to find a trustworthy mechanic to work on my cars. Give him a try he will earn your business

Ni
Review №58

This place will save you a lot compared to the dealership.

Is
Review №59

Awesome extremely fast professional work!!

To
Review №60

Awesome service. Highly recommend. Had to have suspension work done and now car drives just like it did when I drove it off the lot. $700 cheaper than BMW quoted me. Will be a customer for life.

Za
Review №61

I came in to have my 2011 335i looked at and they did an outstanding job! The owner actually stays here and works with his guys and they are all extremely friendly. Some may get discouraged by the prices they charge for work but that’s the price that has to be payed for owning a European car! All in all my experience with them was the best I’ve had with any shop! 100% recommended to anyone from the Frisco/ Dallas area.

Ke
Review №62

I moved here from Arkansas 6 years ago, and never seemed to find a mechanic shop that I could trust. I have always took my car to Arkansas, even towed it there, if I could not drive it. Why because I could not find an honest repair shop here in Texas. So, I had a shop here in Frisco screw me over real bad, with the cost, repairs, and service. I asked around and someone recommended European Auto Care in Frisco. When I explained that I needed someone that I could trust, give me fair pricing, and provide me with the best customer service ever, they said that they would do exactly that. Every time I have an issue, I know without a shadow of a doubt, that they will fix it, do it right, not overcharge me, and make sure that I am taken care of in the best way possible. I would NEVER take my BMW or Mercedes to anyone else because of the quality of service that European auto care provides me. Trust me when I say that, this is not scripted, I was not told what to say. This is how I truly feel. If you need work done, on your car, this is the place for you. They are the best!

Ah
Review №63

I had some major work done and service on my recently bought used BMW . They are honest and have the very best professional mechanics. OUTSTANDING Mechanical work and professional consultation. Always respond to your call. Very friendly, willing to work with you and knowledgeable!I will definitely recommend European Auto Care Frisco for all your car needs! Especially European cars.

Re
Review №64

The owner is a great guy who enjoys what he does. Friendly, along with very good pricing and negotiation. Brought my BMW 328i in for O2 sensor code and they had those replaced, installed new spark plugs, and changed the oil in under 4 hours. Great guy, and great work.

SA
Review №65

Great hospitality and professionalism exists here. I towed my Maserati Quattroporte Q4 due to battery being completely dead and had some engine failure issue but Imi and his team were able to fix it in a timely and affordable manner. I will definitely come back here with my maintenance checkup and for my other cars. Thank you, Imi!

K
Review №66

Great shop! If you have a foreign car come here as they are way cheaper than the dealership and will give you a warranty. The customer service is great and they will get your car fixed fast.

Ed
Review №67

Had some major work done again to my 7 series at European auto. Always extremely pleased at the speed and quality of the work done on my car. The owner Imi, great guy and is always dedicated to making sure your car is repaired correctly and quickly. Very happy that I was able to find an auto repair shop, that I can trust to do the job right, the first time at a very reasonable price. Thanks again Imi.

Da
Review №68

Met High ExpectationsI took my BMW in to change all fluids (trans, coolant and brakes) and check the battery. All the work was done to my expectation, plus the battery found weak and subsequently replaced with a stronger battery. The work was also completed when promised. Very satisfied with this shop and will go back for future services.

Da
Review №69

Going to get the highest professional service available when you visit. Very thorough, and outstanding communication throughout. Only place we will take our mini.

La
Review №70

Brought car in for new battery and spark plugs. I was in and out in 4hours ( due to the type of battery they needed to order). Also, the owner later discovered the battery was larger and more expensive than what he first quoted me, but he honored his initial quoted price! I will definitely be back! My 2012 BMW 528i is running smoothly!

Fa
Review №71

Imi and his team did a great job looking after my 335 for a reasonable price in relation to the work done.Great shop and good team to work withThanks for everything! See you next time I need to bring the car in for some work.Cheers,Farman

Bo
Review №72

Got a quote for $495, dropped the car off overnight and took the day off from work. The next day I was told they made a mistake on the quote and it will be $1200. Wasted a vacation day and picked up the car and took it to another shop the next business day. Reason giving 3 stars is because Imi seemed like a nice guy and was apologetic.

Br
Review №73

I have been getting my Range Rover serviced here for several years. I’ve never had any concerns about the quality nor any doubt that they were appropriately taking care of my car.I recommend.

Da
Review №74

Wonderful service where the owner truly cares for his customers & their overall experience! They had my car in and out for an oil change...with no hassles & at a competitive price. I will definitely be taking my GL450 back!

Er
Review №75

Excellent shop! Although I had a previous bad experience at the BMW dealership, I was still a bit hesitant about taking my car to another repair shop. However, after evaluating the reviews, I finally decided to bring it to European Auto Care and I was amazed with the customer service. I talked to Joel and Imi, they were great! They managed to have most of the service and parts covered by my extended warranty, the mechanics are very good, the prices are competitive and I’m very satisfied with the service.

La
Review №76

Had a few bumps on first and second visit which I will put down to miscommunication on my part. I will say tho the service is great and the owner is willing to do what it takes to make sure you are satisfied with the work. I will definitely bring my BMW here for any future work.

Cr
Review №77

Amazing mechanics and customer service. Joel helped get my wifes BMW back on its wheels in one day after he heard that she needed the car to travel to work. Good prices and the repair is once and done. These are now my goto mechanics. Thanks Gentlemen.

a
Review №78

After getting the run around from Overseas (they used to be good but now they just lie), I took my car and brought it here to work on a clutch replacement for my Audi. I was a little hesitant to have them work on my car because it is a tough job and my first time with them but very happy with the result. Honesty is hard to find these days but I felt Imi was straightforward and his prices are very competitive.Definitely my #1 pick in the area for work on my Audi.

Ja
Review №79

I was very pleased with the fast and excellent service! They were very professional.

Da
Review №80

EAI replaced the brakes, rotors and drums on our vehicle. They offered to do it the same day, but I didn’t need that. They had it done by the next day, did a great job and were significantly lower priced than a competitor where I had previously taken the car.The work was done a month ago and the brakes have been great. Very happy with them and will take my cars there again.

Ed
Review №81

Had an issue with my 330i. Imi the new owner was fantastic. Explained what was and wasnt needed in-order to rectify my several issues. Quick to keep me informed with the status of my vehicle and repaired the issues in less then 24hrs. Extremely pleased with the price and the quality of workmanship. Will definitely return and recommend him.

Da
Review №82

Weve taken our 2015 Mercedes GLK to European Auto Care twice, and were pleased both times. We will continue to take it there whenever needed. A great alternative to the overpriced service at the MB dealer.

Il
Review №83

I had engine noise, and oil leaks near the engine compartments. They were able to resolve it at a reasonable cost. I am sure dealerships could have charged double the cost for the same amount of work. The owner was really great explaining in detail. I will return to them in the future. Thanks

BA
Review №84

Great experience - knowledgeable and friendly service team - clean and comfortable waiting area, will definitely go back.

Pa
Review №85

Great customer service*Quality work*Honest quotes*Honest pricing*Professional. I would give this place more then 5 stars if I could. When I walked in I expected the typical dirty shop but found a clean, professional car care place not just a shop. I left my car with the service engine light on. They gave me a list of things that needed to be fixed and suggestions of what was a priority (at my request) with a quote. My car was fixed, cleaned, and I payed what they quoted. This place not only cares a great deal about your car but about their customers as well. This is my BMW’s to go place!

Ke
Review №86

Great experience. The owner is fair and honest. I highly recommend these guys. Glad I found them.

Bo
Review №87

Eme was great! Gave me the cost up front and stuck to it. Overall better service than Frisco Ranger Rover dealership. We will be back!

Mi
Review №88

EXCELLENT QUALITY OF WORK!!! I was referred to this shop by another shop due to the complexity of the issue I was experiencing. I have an older model Mercedes. I had literally be experiencing this particular problem for about a year. I had taken it to a few other places multiple times; including there Mercedes Benz dealership on several occasions. I had spent a lot of money and each time I got the car back; the same problem would eventually show up. After taking my car to European Auto Care Frisco; my problem was fixed to complete satisfaction. It runs perfectly. If you want your car fixed properly; take it to this shop.

Da
Review №89

Imi is a great guy. I trust him with the repair of my Mercedes

As
Review №90

The best and most reliable BMW mechanics in my experience. Top that with great customer service, they make the service easy and hassle-free. When the mechanic changed brakes in my SUV, there found gasket leaks and the warranty provider was pushing back on the claim. Service manager, Imid, spent countless hours dealing with them and providing documentation and eventually they agreed to pay the claim. Without their help, I would be short on thousands of dollars on legitimate warranty service that I paid to cover.

Ar
Review №91

Wonderful experience at European Auto Care Frisco. Imi and his team do a great job and are a pleasure to deal with.

M
Review №92

Have always done great work on my Range Rover, have always kept the price we discussed before any work has been done. Honest company with good results.

Th
Review №93

I took my Volvo XC90 in to the shop, and the experience was truly remarkable. I have been in other service shops before and the level of service was absolutely great. But even beyond the service was the willingness to share details of the issue. I will definitely be recommending it to my friend and family. A++

An
Review №94

Came in for repairs on my Audis Suspension, they were able to get the service done way faster than expected and are very MILITARY FRIENDLY! Fair and upfront pricing.

Jo
Review №95

Loved this place! Great customer service! I’m so so picky where I take my car and this place is just awesome

je
Review №96

We bought an expensive European car and are regretting the upkeep - until now. We found European Auto Care and now have a place to take our car for fair and competitive pricing as well as professional service. I highly recommend,

Na
Review №97

I have been very pleased with the quality of work European Auto Imports has done on my Audi S4 on two different repairs and with my Bmw 335d. They are professional, good communicators and charge a fair price for the work they do (far less than the dealerships). Im looking forward to doing business with them for many years to come. Try them out. You will not be disapointed!

Ja
Review №98

Great food. Great service. Great shopping.

Ce
Review №99

Called about a break job on my 2014 XJL JAG . I saved 900.00 comparable to jaguar dealership prices .... got in early was out by noon with my new breaks and received 1st time customer discount which was awesome! Thanks guys ! Totally recommend and will go back if any new service needed !

Mi
Review №100

European Auto was able to detect an issue that nobody else was able to detect and fix the issue. I was always in the loop of what was going on with my car also. I was happy to take my car there and will be happy to take it back for all of my needs. I would definitely recommend to all of my family and friends. Thank you European Auto! VW TIGUAN.

Information
82 Photos
100 Comments
4.8 Rating
  • Address:4900 Preston Rd Ste 105B, Frisco, TX 75034, United States
  • Site:http://europeanautoimports.com/
  • Phone:+1 469-579-4595
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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