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3rd Street Garage
8961 3rd St, Frisco, TX 75033, United States
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3rd Street Garage
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Ma
Review №1

I cannot say enough good things about this auto shop! Hands down the most communicative shop Iv ever been too. QUICK turnaround time, no joke. I called for pricing ( which is the best around) asked when I could bring my car in. 8 am that next morning I dropped it off, Micheal had already ordered the parts and it was finished by 4 pm. Trustworthy kind of business! Do not hesitate bringing your car here. Thank you 3rd street garage!

Ch
Review №2

The Manager Michael is honest and thorough. He takes time to explain all options & issues in a manner that I could fully understand. The jobs are done timely and he even follows up to confirm that the Kobe was done with satisfaction! In these days who does that?!

Ja
Review №3

Got some last minute repair work done to my sons truck. They were amazing. We had to go out of town the following day and instead of finishing the work, they gave me the part and let me do it at home. I highly recommend 3rd Street garage. They are professionals that know what their doing in the garage and in the customer service department.

Ka
Review №4

We just moved back to Texas and this business was highly recommended for car repairs. My a/c was running low and Mike said it just needed Freon …. Other places wanted to replace the condenser. So, if you are looking for someone trustworthy, very honest and fair, this is the place to go. This is the only repair shop that we will be using. Thank you Mike for such great service.Kathleen

Th
Review №5

Great Service. I hopped in for a noise I was hearing under my car. The owner took care of it with grace and no $$. I was blown away. Thanks so much from the little lady who stopped in. Blessings coming back at you 100 fold 3rd Street garage.

Pr
Review №6

Please please come here!! They are so great!!My undercarriage was loose, but I work most days until 6 pm so I had very little time to actually bring it in to get it checked (Id have to use my lunch hour). This garage just happened to be the nearest to me. I gave them a call before I had to go into work and explained my situation, said they could see me. I come in a little early to find that they adjusted their lunch schedule for me (which is sooo incredibly kind). They take a look, fix a clip, and have me out in time for me to me to have lunch still. All without charging me! They literally made my day I can not recommend them enough.

De
Review №7

My catalytic converter was stolen off my car as well as my O2 sensor. I came in to have the car looked at so I could get a quote on how much the repair would be. From the get go I felt that I was getting honest feedback from Michael and his staff, and he helped me understand the damage in detail and was great clarifying any questions or concerns I had. Not only was the customer service excellent, but he also was able to help me save a significant amount of money by offering to do the repair in a nontraditional way so that I wouldnt have to get a new catalytic converter, new O2 sensor, and exhaust pipes separately. My car was ready to go within about 24 hours of having the car inspected. I truly felt that I was being cared for throughout the entire process and it was clear to me that 3rd Street Garages mission was not to make another dollar, but instead to positively serve and support me as a customer. Will definitely be bringing my car back here next time I need an auto shop!

Su
Review №8

Great fast service. Customer service was amazing.

Ca
Review №9

My dad owned his own auto repair shop for over 40 years before he passed away a couple months ago. It was so important to our family to be able to find a repair shop that would take care of our cars as if we were like family. We are grateful to have been referred by friends to Third Street Garage. Many would say my dad was the best mechanic in my hometown and he charged below market rates and even worked on cars for free when families could not afford to pay. Because of my own experience in our family business, we value honesty and integrity and fair market rates. We have worked with Michael at Third Street Garage for each of our repairs and he has been honest, thorough and quick to communicate with us on the status of our vehicle. We are grateful for their work and the most reasonable pricing in town. Michael and the team at Third Street Garage have treated us and taken care of our vehicles like they would their own family. When we needed our van worked on before making the long drive back to Illinois for my dad’s funeral, the team at Third Street Garage got us in quickly and made sure our van was going to be safe for the long drive. When the last thing we wanted to think about were car repairs during a difficult time, it was a blessing to have been taken care of by this team. Look no further if you want a repair shop with a team who will work on your vehicles with integrity and honest estimates and pricing!

Je
Review №10

Went in today for my State Inspection. While I live nearby I was unaware of this shop until my friend showed me their ad. After looking up their reviews I was impressed and decided to give them a try. I was so glad I did! The staff was friendly and they were able to get to my car right away. I was on my way about 10 minutes later feeling overall pleased with the price and the professionalism and friendliness of the staff. I absolutely would (and will) recommend 3rd Street Garage to my friends.

Aj
Review №11

Woo! At first look this place appeared small but clean compared to regular auto shops. Richard was prompt to receive and go through the ask. He knew his customer prior. Love to c folks like Richard. He got his team to work and set expectations regarding the time. They offer free internet through the wait. Work done to perfection as promised and car delivered. Issue fixed, feels great. Thanks much richard

Br
Review №12

Quick easy and professionalI will be going back in the future!

kb
Review №13

This is a 5 star review all the way around! I took my car to a mechanic near my office when my brake booster went out. They replaced the booster and gave it back to me- not fixed. I then took it back, they kept 2 weeks and still not correctly fixed. THEN I remembered the mechanic in Frisco - 3rd Street Garage- that actually saved me money a few years ago by telling me my AC wasnt actually broken. I made an appt online( a feature that I really like) and received a confirmation that same day. I dropped my car off- and Michael was great; I detailed my problem with my brake booster. He called me a couple of hours later and told me that the previous mechanic did not bleed the brake lines or ABS module after replacing booster! I am not a mechanic and even I knew you had to do that! I had that and an alignment done for a very reasonable price. It was ready the same day and now my brakes are perfect!! Thank you 3rd Street Garage! Ill definitely be back!!

Ta
Review №14

Recently moved from LA to TX, I was looking for a local Mech Shop to bring my 2010 Cadillac for minor repairs and upkeep. Im not one to spend an arm and leg on an older vehicle, but I was looking for honesty with results vs breaking the pocketbook and not resolving the problem. My car was having multiple issues, and I had the best customer service from Michael and Jerrod. They both were very attentive, gave me the best recommendation and cost for what was needed. I was able to drop off my vehicle, and repairs were completed the next day. Im one satisfied customer and will continue my business with them in the future.

Is
Review №15

I went to brakes plus and was quoted 350 for part labor and test. I told them I would need a second opinion, and my family suggested 3rd street garage. Michael and his team were able to diagnose and correct the check engine error for a third of the cost on Christmas Eve! This is a local mom and pop that has had my family’s business for over 20 years and just gained another loyal customer.

Ky
Review №16

Mike is excellent! Efficient and timely service and great quality work. I would recommend this shop to anybody. I’ll take my car here for as long as I can.

Am
Review №17

Very grateful to have found a place that I can trust and get my vehicle serviced at! Very knowledgeable about my Mercedes and openly discussed pricing up front.

Re
Review №18

I had an issue with an oil leak and a broken tail light. I called and spoke to Michael. I brought the car in and the issues were immediately addressed and fixed on the spot! Michael was professional, polite, friendly, efficient and honest. I will bring all my cars to the 3rd Street Garage from now on. I am so happy to have found this shop!

Ja
Review №19

Michael was so friendly and helpful and took great care of my care and fixed it right up! Great customer service! I highly recommend them!

To
Review №20

The team at 3rd street does a great job. We take multiple vehicles to this location and we have had different things done. The job always gets done right and at a competitive price.

Kr
Review №21

Went there for my state inspection. The experience was a breeze. Very friendly staff and excellent service.

Ja
Review №22

I took my Chevy Tahoe in to have the suspension checked, Jerrod was able to determined the problem and had it fixed the next day. While they had it Jerrod and Michael went a step above and checked my oil (which i knew it as about time) Michael called to recommend an an oil change. The pricing was less than what i had been paying for oil changes and agreed to have the work done My Tahoe drive like new now. Michael and Jerrod were Great !! If you are in the Frisco area or not check them out its worth the drive.

Ol
Review №23

I went because I had low tire pressure on my car. Stopped in there and was met by smiling faces. And even though all I had was some air put in my tires Mike, Jerrad,and Joey were very friendly and helpful and knowledgeable. Refused any type of payment. I felt like they genuinely cared about my safety. Highly highly recommended. Thank you guys!!

Lu
Review №24

These guys are awesome! I showed up at 4:15 desperately needing to get my car inspected so I could get my registration renewed before leaving on a road trip the following day (gotta love procrastination). I ran in telling Michael at the front desk that I had to have it done by 4:45 pm if I was going to make it to city hall in time before they closed for the weekend in order for me to get the registration done. Luckily, his inspector had just shown up and they were able to get my car inspected and done within 15 minutes, making sure I was taken care of. Michael even gave me a cookie from Tiff’s Treats while I waited! Great customer service!

pa
Review №25

As a mechanic for 25 years, now in another job, it was still hard for me to trust a garage to do my repairs, I did some research and found 3rd st garage Frisco, Michael took complete care of me and my vehicle, he took all my worries away, explained and educated me on what the process and cost would be. Everything was done in a timely manner and cost efficient. I will be a repeat customer and highly recommend this garage, Michael is my go to from this point forward. Thank you 3rd st and Michael.

Jo
Review №26

Could not be happier... Very professional, polite, and attentative. One day turn around.... Felt like a home town shop, not a commercial get you in and out merry go round. Will not hesitate to call back!

Be
Review №27

After getting multiple quotes that were overpriced for our car repair, I remembered a friend recommended 3rd Street Garage. So we took our car there to be repaired. Not only was our car repaired correctly, it was also a better price. This Garage is very friendly and they completed the repair fast. I highly recommend.

Co
Review №28

I decided to bring my car here on a friend recommendation and I will now be a repeat customer. These guys took care of my car in a timely fashion, Jerrod helped explained what was going on with my car and Michael even took the time to explain when my car would need maintenance on which part. Its refreshing to find a place that actually makes me feel like they care about my car and pocket, never once did I feel these guys were going to add on other issues they would find. Already made plans to get my oil changed and car inspected here.

Ke
Review №29

This garage has a great staff, Mike the manager and his employees worked diligently to rectify my issue as quickly as possible. They have earned my trust and are now my preferred garage. Thank you Mike!

Da
Review №30

Only place I taking my cars. Honest, kind, helpful. Everything you’d want in a repair shop.

an
Review №31

We all know that car repair is the WORST because you never know how much it’s going to break the bank! I have frequented 3rd Street Garage a number of times in past years. Each experience was fair and satisfying. Last week was slightly different as Michael and his crew extended a comforting environment. They were very courteous and thorough in explaining to me the issues of my vehicle. I’m not a mechanic by any means but I know when something is shown and explained to me, it’s easy to put “trust” in the experts and be assured that you’re getting the service that you need. Go see Michael, he’ll take care of you...

An
Review №32

I have to say Michael at 3rd street garage (Frisco) is definitly my go to for everything cars/trucks. I am new to town and was referred to this garage and was so impressed by the amazing customer service, prompt attention, direct and honest conversation concerning my repairs and the accuracy in the repairs. I am pleased and able to relax knowing my truck is running actually better than it ever has. 5 stars all the way. HIGHLY RECOMMEND

Do
Review №33

I have trusted 3rd Street with all of our cars (up to 4 cars at a time) for nearly ten years. They’ve helped me get as much as 200,000 miles out of our vehicles and their service and quality are top notch. We’ve never had a questionable item on our bills — the charges are always fair and reasonable and they take time to explain everything. Last, their turn around is typically fast, especially if they know we are in a pinch (daughter in town for only a few days from college). It’s great having a shop you can trust!Douglas Webb

An
Review №34

We have trusted 3rd Street Garage with all of our cars for 5+ years. They are always honest, straightforward, take time to talk to me about repairs, and extremely professional! I highly recommend this Frisco small business!

Ca
Review №35

Michael Woolley helped me and was so kind and professional. He knew exactly what I needed and took the time to explain everything to me. I would highly recommend him and 3rd Street Garage to any and everyone.

Ca
Review №36

Great service, staff, and ownership. They were very accommodating to my schedule and very kind. Great pricing as well. I’m new to Texas and this will definitely be where I choose to take my vehicle because they were reliable and honest.

Da
Review №37

We recently had our car fixed at the shop and they were so kind and professional!! They did an incredible job on the car and went above and beyond on fixing it.

Be
Review №38

Excellent service as always! Great group of mechanics.

Da
Review №39

Brought my wifes car in with an A/C problem, which turned out to be more significant damage than we thought. 3rd Street were fast, courteous, personable, and gave us a good price on the repair. Highly recommend!

El
Review №40

I called the shop because another mechanic told me I needed my brake fluid flushed. Bill took my car promptly, examined the fluid and educated me on what the fluid should look like. Turns out my brake fluid is perfectly fine! I will definitely be back for anything I need in the future.

Al
Review №41

My car needed some major maintenance and a lot of TLC! Mr. Bob took great care of my car and she is running completely beautiful I wouldn’t recognize her if I were put in my car blindfolded!! I thank God for His favor that I felt extended to me through Mr. Bob! No one else is touching my car from now on!

ty
Review №42

Great reliable service by the guys at 3rd St Garage! Would highly recommend to anyone need car work done in the Frisco area.

To
Review №43

Michael Wooley is one of the most helpful and professional managers Ive encountered. Thankful that he was able to get everything back to where it needed to be. Highly recommend!

Ja
Review №44

Everyone was so nice! I will definitely be returning for all my car needs. Thanks y’all!!

Mi
Review №45

Very trustworthy and went out of their way to make sure I understood the issue. Highly recommend to any females who are weary of being taking advantage of. I will definitely continue to trust them with my vehicles. Great group of people.

Mi
Review №46

Had a flat tire that they quickly patched for me. Thank you!

Ro
Review №47

Best endorsement is that Im a repeat customer and will continue to be.

La
Review №48

Michael the manager was awesome and the mechanics there treats your car like it is his own and makes sure your good Togo and they both got with me and I had a leaking transmission pan and they found it and luckily they didthanks for the amazing service

as
Review №49

Fantastic shop. Michael is the best you can get. Highly recommend this place.

Br
Review №50

Michael was friendly and professional. They had my Jeep in and out quickly and didn’t attempt to sell me something I didn’t need. Will be back! Thanks Michael.

Ke
Review №51

This was the GO TO garage in Frisco for a long time for quick, FRIENDLY, and excellent service.I would take all of our cars here, since we have so many, it was beneficial to make the drive.Since they have different management, they are 2 to 3 times as much now!Ridiculous.Just went in for timing belt and water pump replacement and was going to be near $900 for an older model Honda Accord... !?! Wth. I just got a price for half that at Brakes plus. 😐Now!! So, they put back together the car and so we leave 3rd street and we get to Brakes Plus, and now there is a gushing of radiator fluid from the car. Never had a radiator problem. We ran the engine all day today. No radiator problem at all.Now, all of a sudden there is a crack in the radiator... just doubled our cost!?!? Wow...

An
Review №52

I have an Amazing story, about Max and the staff at this best kept secret in Frisco Texas located right down town. One, if your a @Lyft Driver you must check this garage out. First things first, they are professional for the following reasons. They open when they say they open! You are greeted by people who actually care about service, and thoroughly addressing vehicle issues. In my case it was my brakes and rotors. Get this, I took my vehicle to several different places, and each one of those places didnt thoroughly look at the problem before speaking. Its quite refreshing to know I can count 3rd Street Garage to meet and exceed my expectations. I hope you will give these guys a look. Cheers!

Mi
Review №53

I came in to 3rd street garage with a big problem with my brakes which another place had replaced my calipers and pads. Long story short they screwed up my brakes pads calipers and rotors. I came to 3rd Street to see if they could fix the problem. Michael (the manager) was very professional, pleasant and easy to talk to. I explained my problem. He got Jerrod ( the mechanic) To look at what was happening. Everything needed to be replaced. Michael worked with the other place and made them pay to replace all the parts and labor. So it didnt cost me more money. Michael called me everyday to keep me posted on the work. He also has called me a couple time after I picked up my truck to make sure my truck was running ok. Jerrod replaced everything and took his time to show me what the other place did wrong and what needed to be done. It took a few days to rectify the mess the other place did but my truck is fixed and I will now only take it to 3rd Street Garage. Thank you Michael and Jerrod for the GREAT service.

An
Review №54

I’ve trusted the manager, Michael, ever since he worked at a Honda dealership and he helped me with my Civic. He’s really good at explaining what’s happening with your car, timelines for how long it will take, and won’t BS you on anything. I am even happier to work with him here at 3rd Street Garage because the smaller crew is even better to get to know. I was even able to ask the mechanic, Jared, for little details when I was there today to have my truck looked over. We are leaving tomorrow for a long off-roading and camping trip and it is so reassuring to know our truck is in perfect condition and ready to go.I can tell you we’ll be making to drive from Richardson from now on, just because quality and trust are so important to me when we have a lifted off-roading truck and my lowered modified Civic. It’s hard to trust someone else with your babies, but once you have a place you know!

Jo
Review №55

My Cadillac Escalade started making a bad noise from inside the engine block on my drive to work last month. I have taken minor repairs to 3rd Street but nothing requiring an overnight stay. I pulled up to the garage and was treated by Richard, the new manager, and I asked him if he filed 3rd party warranty claims. It was an honest question since I never bought these money wasting instruments of profit for car sales people. He happily stated that they did file with these pirates and promptly started to diagnose my engine issue. He said that the Caddy 6.2 liter V8 has an ongoing congenital defect in the valve control system, which is what he thought it would be. The warranty company let me know that I had to front the breakdown of the engine to diagnose the problem. Richard was nice and knowledgeable and walked me through the process. He called me late that same afternoon to inform me that when he got the head off of the engine he was surprised to find a broken piston, not the valve problem he thought it would be. Well, fast forward a little, after 3 weeks of Richard constantly beating up the warranty company and removing my entire engine, he was able to repair the problem. The warranty company would not replace the engine which was Richards suggestion. They saved a whopping $500 on a $7000 repair. As annoying as it was to be out of a ride for the time it was in the shop, they did a great job of handling the call center “adjusters”. And at the end of the day I made a resolution to never buy a used car without the “dreaded” aftermarket warranty. Richard, Melvin and the crew did a great job and will get my business as well as referrals.

Ch
Review №56

My wife took her 2011 Honda Accord for an oil change, transmission flush, and back breaks changed out. Not only was their price better than the rest in the area but the service was amazing as always! We have had them deal with our vehicles in the past and each time it is great customer service along with superb work and affordable prices. Thank you Melvin and Richard for keeping my wife happy for me!

Er
Review №57

Never had a better experience dealing with car repair placeMichael was courteous, professional, and knowledgeablediagnoise my issue and did not upcharge or upsell any services.Service was quick and he check on me and update me on the progressI was stranded and he saved me BIGTIME.....even though I live almost 40 minutes away.... I will definitely go backsimply because of the service and Michael......Go see them for your automotive needs

La
Review №58

May start using this shop.Looks ok, can provide wide range of repairs.Bill, the owner, seems sharp & appears to be a Square Shooter.Will know more once I have an actual experience.

ch
Review №59

Tldr: if you have money to waste this is the placei dropped off my car during the night with a letter telling them what was wrong and to fix it. the next day i get a call and they tell me $560 which was shockingly high for what i had thought would only be $300-$350. heck they have done well by me in the past but not this time they charged me $72 to diagnose the issue even though i told them.they then over charge me on parts DL7764-6-10 the first google search takes me to autozone where its $142 they charged me $210 a whole $70 extra then the belt for the new alternator 990K6 $36 from autozone they charged me $59 maybe they just arent thrifty because its not their money.now for the $180 labor charge which i find outrageous for a job that takes 20 min if you have the tools and know how at least thats how long the youtube videos are but who knows i could be wrong on this point. i think they charge a minimum of 1 hour labor even if the work only takes 20 min so 1 hour of labor to diagnose which wasnt needed and 1 more hour of labor for a 20 min job. if this is industry standard god help usso in the end i feel i was over charged $165 plus the labor

Ve
Review №60

Good place, they sure take care of your car.

ad
Review №61

Even though i told them in the letter at the night drop off what the problem was and whats needed to be done they still charged me 70$ to diagnose it??? are you serious? I TOLD YOU WHAT THE PROBLEM WAS I DIAGNOSED IT i brought it to you to fix it. last time im going to 3rd street garage.

Jo
Review №62

Micheal took care of my vehicle and gave me a spot on pick up date and honored it. Im glad I took my car here

Ma
Review №63

My family and I have loved our experience with 3rd Street! Great customer service and affordable work.

Da
Review №64

Ive been using these guys since someone referred them to me in 2009. They are always honest and do terrific work on our vehicles!

Du
Review №65

I have dealt with Melvin for the past 15 years with extreme success. He is the best mechanic I know. I am very happy to see that he is still there and repairing cars. I do not know the new owner, but the manager, Richard, appears to be on top of the shop. I had my diesel truck towed to the shop on a weekend with a major diesel leak. They had the truck ready to pick up by Tuesday and the price came out to be less than quoted. A pleasant surprise. I took my wifes car in for struts and alignment and they got it out the same day.

Ki
Review №66

The absolute best experience I have ever had from start to finish. The customer service is above and beyond anything I have ever experienced. Will recommend 100% every time and will go to these guys everytime in the future! Thank you to the Third St. Team for saving my day!!

Ka
Review №67

Michael Wooley will most certainly take care of all your car needs.

Bo
Review №68

I have used this shop for almost 14 years now, you wont find a more honest and hard working shop. While the original owner moved on years ago the top notch service, at an honest price, has not.It may not be the prettiest or newest shop, but it is one of the best you will find for having work done on your car.

Sh
Review №69

Truly honest and great place to have your car checked out. They fixed my Honda exhaust issue with 1/5th of the price of what two other big players /service centers had quoted and would have ripped me off. Will take my car back any day to these guys. Melvyn was great!!

Ka
Review №70

I fully recommend these guys! They are always honest, they break down exactly what’s going on and what needs to be done to fix it, and their prices are always fair and they usually offer really good deals.

Ti
Review №71

Professional, expert technical capabilities and overall amazing service. Highly recommended to every car owner!

Ch
Review №72

Highly recommend this shop. They do great work and have some of the best rates Ive found in Frisco. Definitely worth getting a quote.

De
Review №73

Thanks again to Michael. Delivered as promised

Qu
Review №74

Great staff. They are quick and they dont charge an arm and a leg.(Mom and pop shop)

Ke
Review №75

I have always found them to be honest and thats really all I want. Honesty in my mechanic and a fair price for repairs

wr
Review №76

Amazing service, and truly genuine people. They gave me all the information upfront and made sure I was okay with all the decisions before fixing the car. Customer for life.

Jo
Review №77

Awesome mechanics! They always trwar me good.

Mi
Review №78

Fantastic auto garage, great prices and no pressure to pay. I had my car serviced here and I highly recommenced these guys to everyone!!!

Ke
Review №79

This is my one and only GO TO mechanic shop. You wont find a more honest and hard working team in America!

Bi
Review №80

They came and picked my car up, replaced the battery and dropped it back off in less than an hour. Excellent and Professional with reasonable prices.

K
Review №81

Melvin, James and Dominic took excellent care of me today. Needed a catalytic converter to pass inspection from Kwik Kar. Went in at 3:30 on a Friday, needing to have it done the same day, and they said no problem. They close at 6:00, but stayed until 8:00! to make sure I was taken care of. Not to mention, the cost for everything was 1/3 of what Toyota of Plano quoted. Couldnt have had a better experience. (And it takes a LOT, for me to submit a positive review.) Customer for life right here. Thanks guys!

Co
Review №82

Previous owner(s) where very friendly and fair.But it seems like 3rd street garage has become another typical mechanic shop, you go in for a light bulb, they hand you $2000 estimate for other stuff that if not changed the world will come to an end. Later you find out the light bulb was just loose and needed to be pushed back in.

Li
Review №83

Quick and friendly service.

Ga
Review №84

They took special care of my classic car. They were very knowledgeable and did great work!

Ja
Review №85

Talk about customer service....I had a great customer experience today at 3rd St. Garage! Im a 2nd time customer at 3rd St. Mack and Melvin took really good care of me...they took the time needed to handle the jerks for my warranty and Melvin accomodated transportation by driving me to my destination while they serviced my car. Although my car repair was much more than I was prepared to spend (given the fact that the extended warranty did not kick in), their prices are pretty reasonable compared to other places and the work is quality. They are thorough and honest. I will be using them again. Just FYI, they like donuts and kolaches!Janice / Nissan on 8.23.18

D
Review №86

Initial experience was just fine, but work had to be redone. Second trip was a total nightmare. Employee and owner had my wife to the point of tears when she questioned the bill. They called her names and insulted her. Even followed her out of the building when she walked away and couldnt talk with them any more. I called to find out the story and get some resolution. I was met with nothing but hostility owner was smug and didnt offer any assurance that I would even feel safe with my wife doing business with them. Horrible people could not rate any lower.

Ka
Review №87

I almost wish there was an Unknown label quality because I dont want to give a bad review to this place since I never got to experience them.Anyways, had an appointment at 8am when they claimed to open because I had to get to work immediately afterwards. At 8:15 with two phone calls, knocking on the door and just trying to find someone, I finally left because no one would answer.

Gi
Review №88

They went way beyond the norm of great service and friendly people. Customer for life!

Lo
Review №89

Contacted them for some work on my truck, gave them my info and never heard back from them!So I guess they are out of business, or dont want any more business, since they obviously arent professional enough to even contact me back on my inquiry!!Wouldnt use them now anyway. I never trust any so-called business, who cant even be bothered with getting back to someone. Extremely bad business move.

Ho
Review №90

I go out of my way to take my car here - honest folks and they stand behind their work.

Da
Review №91

Awesome place to get a good price on repairs.

La
Review №92

Beware!!!!We picked these guys because of the good reviews on Yelp. Boy, did we make a huge mistake.!!Our car was making a squeaky belt sound and we took it in, they diagnosed it right away and said they can “fix” the problem without an appointment. When we went to pick it up, they told us they are waiting on another part that they couldn’t get until tomorrow so the sound may not go away completely. We paid the bill and left with the car squeaking even louder than before.... next day we came back, and got that other part. We had to pay another bill for that. Forward one week, the sound is back.... very loud squeaking. We took it back again, and now they are saying it’s something else. We decide to give them a second chance and had another part replaced ...costing us twice the original repair! As we drove off this time, all the steering fluid leaked out from the part they replaced this time and the steering wheel started locking up and we had to turn around and go back, to get the parts changed out AGAIN!HUGE RED FLAG!!!!Guess what!?The squeaking sound still hasn’t gone away. By this time we figured we had invested so much time and money at this place. We wanted it fixed right. So we went back again, and this time they had the car sitting all day without looking at it. When we show up near closing time to see what’s happening because they never called us back! Rich ( the manager) told us they adjusted it and it should be good now. Ofcourse the very next day, the sound came back.... in total we took the car to 3rd street garage 4+ times and paid 3 bills for a problem that never got fixed. Lots of wasted time and money!!! We are now taking it to another mechanic and they quote 80% less than what we paid 3rd street total. We called to complain and Rich said to bring the car back to them to fix it .... would you??!!! Enough is enough!! We wasted so much time and money.They obviously don’t know what they are doing! They also refused to reimbursed ANY amount of money back, even though they didn’t fix the problem we went to them for in the first place! STAY AWAY! Would give them no stars if I could..... it’s a shame that we thought they would have the integrity to do the job right the first time... or second, or third... I’m sure you get the picture.******Update: Although I did not hear from the owner personally. I did get a call from Rich (the manager) to apologize and offer a 23% refund. Which is the amount I needed to pay my new mechanic to fix the squeaky belt correctly ( which took only a few hours). The squeak belt problem is finally resolved after a frustrating and costly month.

Mi
Review №93

Went to another garage and thought the price was a liitle high, decided to call 3RD Street Garage. Was very happy to get a fair price. They even stayed late to finish up my vechicle on a Friday night.(2 hours late). They did excellent work, highly recomend them!!!!!

Te
Review №94

Honest and dependable

Je
Review №95

They are honest hardworking mechanics.

Bi
Review №96

Been with them through 2 wrecks and when my transmission died. Would trust them with my car any day!

Jo
Review №97

Very friendly staff

Information
53 Photos
97 Comments
4.5 Rating
  • Address:8961 3rd St, Frisco, TX 75033, United States
  • Site:https://3rdstreetgarage.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 972-335-1153
Categories
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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