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Future Auto Care
37199 Moraine St, Fremont, CA 94536, United States
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Future Auto Care
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Ar
Review β„–1

I came to Future Auto for brake pads replacement after a recommendation from Big O Tires, Danville, but as per Future Auto, I did not need brake pads replacement, they saved me good $$$They also did a free tire rotatation and gave me a free inject cleaner.Thanks so much Sean for your prompt help and guidance πŸ™

Le
Review β„–2

I live in the same neighborhood hood and have been doing oil change with future auto care couple of times. They’ve done excellent job for oil change and tire rotation consistently. They also found an oil pan leakage one time, called me, quoted with reasonable price and got it fixed the same day. Staff is friendly and knowledgeable. Good job Sean!

Ta
Review β„–3

I have been doing my cars oil change in this business for couple times now. They have been very professional. The nice part is you can book the appointment online and just show up on the schedule time. They will take care of you.

Ja
Review β„–4

I had been here for several times. I remember clearly that there is one time, I wanted to do a simple maintain before a long trip. Sean found the problem with my battery and alternator, he fixed it in a short time to make sure we can go as planed. He also explained very details about the problem and always have a very polite manner. I would recommend all my friends come here for any car issues.

Al
Review β„–5

My front brakes were making noise so went to FAC to change the pads, after the inspection to my surprise the guys notified me that I do not need to get a brake job. These guys are honest and upfront. They have earned my business and I will be going to for auto services going forward. Charlie, you are the man!!!

Ap
Review β„–6

Customer service is great here. Staff was very nice and friendly. Will come back for more services. New favorite shop. Thanks guy’s at Future Auto Care Fremont Ca. From a new customer Amanda

Po
Review β„–7

I got the Groupon and the parking was difficult but not their fault and they took a little longer than expected on my car even though I had an appointment but what can you do. Overall, I am happy but know even with an appointment it’ll likely take 2 hours or so for an oil chainge. If you want it to be quick, I would recommend going somewhere else. Thanks Charlie and Bryan!

Vi
Review β„–8

Appointment is suggested as this is a popular place. Service is amazing, they explain what is needed and recommended. Have come few times, never disappointed. A+.

Ma
Review β„–9

These guys are great they handled my truck with care. This is my second time visiting this location to get the oil changed service was good, technicians are professional.

ni
Review β„–10

Be careful of this shop they are shady! I called and made an appointment. Before I made the appointment I gave them all the details about my vehicle which is a normal Dodge work van. I waited a 1/2 an hour after the appointment was scheduled. The technician proceeded to tell me that it was going to be a $100 for the oil change because they had to do it on the ground because there were no lifts available for my van. Why did they make me wait half an hour to tell me that the price would increase by 3 times the normal amount?

Ke
Review β„–11

Perfect service. Great service and customer care. Reasonable price!

R
Review β„–12

Great customer service . Shawn was awesome. Highly recommend

Pu
Review β„–13

Each time I visit Future Autocare, I always receive the best service, price and best guidance about my vehicle. Thanks Future Autocare!

Su
Review β„–14

Beware of these cons! Bought a groupon for $44.99 for full synthetic oil change with free tyre rotation, 35-point inspection. Jason and the crew gave a BS about why its unsafe to rotate the tyre, did not do any inspection. They did not do the oil change saying that the oil is leaking and gave me a quote of $988 to fix it and change spark plugs. I insisted on getting the oil change done anyway. They said they did it but Im not certain if they did. The oil looks blackish, putrid and grainy. The groupon is a scam (I was still charged $10) so see some reliable auto shop

Ca
Review β„–15

I can’t speak for the shop itself, but I bought something on OfferUp from one of the employees (I think he may be the guy that runs the place). He had the item listed for $200, but after he committed to selling the item to me he had offers for up to $300 and more, but he stuck with his word and sold to me for $200. If he’s this honest and trustworthy with a personal sale, then I’d think he’d be similar in his business dealings!

Ch
Review β„–16

When I first took my car to sean, I had already been told by another shop that my cars exhaust system would need $2k to replace. Sean was able to demystify the problem and explain/offer a variety of solutions from more temporary hold overs to full replacement, along with the pros/cons of each.In short, Sean and his team’s expertise and service are so good that my entire friend group now drives down from Oakland to Fremont to get our cars serviced.

Mu
Review β„–17

Great service, efficient, great price!

Ju
Review β„–18

They did a great job on my car and advised me issue that my car has.

Sa
Review β„–19

I am here for oil change. The service is excellent!

Ka
Review β„–20

I have been to this place future auto zone yesterday for my brake pads replacement. And these guys at future zone are so nice and humble. They replaced my brake pads properly on time and also gave me good discount on that which i can afford. Thank you future auto zone. I strongly recommend this place for all kind of auto services. πŸ‘πŸ»

Bi
Review β„–21

Took my Acura ILX in for the Groupon oil change. This shop does not provide a detailed, itemized listing of the services done in the 35 point inspection, any measurements on tire tread and brake pads. Nor in the invoice does it show the parts used in the work. They do indicate in the invoice any issues, but all repair shops provide detailed itemized invoices and services performed with the condition and measurements. They also did not put the correct tire pressure. They put 30 psi in all my tires, but the ILX actually takes 33 to 35 psi in front and 32 to 33 psi in rear. Will not return and will be going on May 2nd to another place to get the job done correctly.

Me
Review β„–22

My friend & I had a great experience getting our two cars fixed. We were able to drive home after a 30-min repair, while the other car stayed overnight for more extensive rep. My friend and I also super appreciated Sean, hes knowledgeable & helped us through what we needed for repairs.If youre thinking about groupon, Id recommend going & asking for the groupon deal to be honored. Theyre happy to do that & it better supports the people who run local businesses.

Ro
Review β„–23

This shop has some good techs, especially Daniel. They have a very competitive deal on Groupon for an oil change, filter and tire rotation that is hard to beat. I would highly recommend. Also, Jeff, the front line rep, was super courteous and practiced excellent Covid protocols.

Da
Review β„–24

Really friendly people, great value. I have been coming here for a few years and I’m happy I did.

La
Review β„–25

The manager was very humble and down to earth. Price was very reasonable and good customer service πŸ‘

ak
Review β„–26

Fast service. Also the vehicle inspection was very detailed and they helped me figure out the issues in my car

Ni
Review β„–27

I came here for a oil change. The service was really great. Will come back again.

Lu
Review β„–28

Awesome people. I felt like family and friend.

Az
Review β„–29

I got a voucher for this place so I made an appt and went. When I got there they said just wait, I ended up waiting on the street in the hot sun for 20 min. I decided to cancel my voucher and the guy working there was cursing every 5 seconds and didnt even care I was there. I highly recommend going somewhere else for an oil change. Midas on Washington is a place I frequent, theyre really friendly and have great prices!

Sa
Review β„–30

If you just want to change oil/replace only brake pads based on groupon price. Their Labor rate is very expensive than other regular shops. They have quoted me 150$/ hr and many shops near by charges around 100 to 110$ /hr. Besides labor charges, All part prices are highly jacked up. So brake rotor just resurfacing, they have charged 80$ for rear, while they have quoted me over 100$ per new rotor for WBR brand, while online price < 65$.

Na
Review β„–31

One of my close friend recommended me this location and ask me to see Jeffery, very helpful and professional person.

Yi
Review β„–32

Excellent and transparent service at a very competitive price.

Al
Review β„–33

Incredible service, prices and quality!! I now drive an hour from Oakland because I can’t imagine working with any other auto body shop :)After experiencing issues with my Subaru for the past year (which I had been told would cost me at least $1500), Sean was the only person to clearly and honestly break down the problems and provide cost-effective, quality solutions. He also helped me to prioritize what needed to be done now vs later.

Ha
Review β„–34

Staff are professional and very helpful. Sean is great and was able to answer all of my questions and provided recommendations for all the services that my car needs with reasonable price. Will definitely come back.

Di
Review β„–35

Great service and super friendly staff! Went in for an Oil Change and 35 point inspection and they were very through. They explained what work would be needed on my car in the future and how much it would cost. I shopped around and their prices are very reasonable! They are honest and did not over charge or try to sell me something I didnt need. They even replaced my brake light bulb for free -Auto Zone charged $40 for the same job! I will definitely be going back. Highly recommended!

Dh
Review β„–36

Reasonable prices

T
Review β„–37

Excellent service with good price. The reception dude (maybe the owner) was very nice and mechanics are also friendly. Definitely going back for my future car works.

An
Review β„–38

These guys are awesome!! They have a great system, so despite needing to order a part for me, had me out of there by lunch time.They did a great job on my breaks and rotors and even found one of my mounts had a loose screw (and tightened it), lol. I laugh, but its really nice to do business with those who care. I highly recommend this place!

Sa
Review β„–39

Had the pleasure to meet the owner Sean and his team. Very nice group of people. not pushy, very honest on recommendations. They even has membership includes 2 times of free oil change and free towing service. Im super happy to find this hidden gem in Fremont.

yi
Review β„–40

Good service

Al
Review β„–41

All of the employees were really nice. They were very busy, but finished the work in a good amount of time. I am happy with the price too! My rav4 got new front brakes and rotors, new oil pan, oil change and tire rotation. I will come back to future auto care for my next tune up. Thanks!

Pr
Review β„–42

One stop solution for oil change and brake installation. Owner is nice and friendly. Technicians are very professional and helpful.

Ja
Review β„–43

I live in San Jose, but driving to Sean & his team was worth the drive every time! Great customer service and great work on my vehicle. I went in for brake pads and a backdoor that wouldnt lock. I highly recommend Future Auto Care to anyone!

Br
Review β„–44

We got really taken care of by the guys over at Future Auto. They made sure we got what we needed, with good attitude and went the extra mile to make sure we were happy. Sean is a caring guy and easy to talk to, and gave us a good deal. Thanks guys!!

Gr
Review β„–45

APPOINTMENTS DO NOT MEAN A THING HERE. Worse than Walmart for wait times. Oil change took 3 hours. Unorganized staff, would never go back.

N
Review β„–46

Great customer service! Very professional and the know their stuff! They only sell what your car actually needs! Highly recommend it! Definitely going back!

Ch
Review β„–47

Arrived and was not acknowledged so I went into the office space where a guy, Sean I think, told me to wait in my car until there was an opening in the garage. Once they moved the car theyd finished working on, I was directed to park in the narrow stall, though it mightve been easier if theyd moved the car since they are familiar with the target. I waited around some more in the office and tried to get Seans attention but he sent Charley, presumably because he was working on my car. I tried to explain what I wanted done and that I had a Groupon for the service but he cut me off. I still dont know if they used conventional or synthetic oil, and Charley didnt check my Groupon beforehand to confirm what Id purchased. Once they were done with my vehicle, I was informed some of the service activities couldnt be performed, like tire rotation, and asked if I wanted them to complete additional work like transmission flush. Since the customer service was so poor, on top of Charley exclaiming F*cking oil changes! and badmouthing a co-worker to another customer, I asked for a print out of the 35 point inspection report to take elsewhere. Despite seeing official invoice paperwork and detailed reports strewn across the desk, Charley grabs a sheet of note paper and scrawls a few things that need repair. When I ask for readings of the tire tread, he says he doesnt know where the gauge is, finds it, then huffs as he walks back, telling me a single value, not 4, and not writing it down either. When I turn my car on, both my MAINT REQD and tire pressure lights are on. Charley says he wasnt the one working on the car, but hell reset the MAINT REQD light and that the tire pressure light will turn off after some driving. Days later the tire pressure light is still on. I also dont have a next maintenance due sticker.

Ri
Review β„–48

They are friendly and service is value for money. Saturday is super busy for them so had to wait for some time.

PR
Review β„–49

Good honest friendly people. Visited twice here for Brake service and oil change. Very nice professional guys. Strongly recommend their services.

Sa
Review β„–50

Really appreciate this business did a lot for me and beyond took care of my auto problem also assisted me with extra help went out of their way and took their time I really recommend this Business great management and positive workers

Ju
Review β„–51

Excellent quick fast service from Sean. Had a broken window and this gentleman had a quote and estimated time to repair in less than 5 mins. Service just doesnt get any better than this. He even over estimated the time for completion of the work and called me to let me know it was done! If I ever need quick small repairs or fix a broken window, this is the place to go!

Va
Review β„–52

My friend recommended them at the beginning, I went there four times now, they have done great jobs. Fast, reliable, quality works for fair pricing.

Ve
Review β„–53

I had a 10am appt to recharge my ac, I pulled up and checked in. The guys right away pulled my vehicle in and started servicing it right away. They are very friendly, professional and out going. Nice small corner spot but very good. Found them on Groupon but I’m definitely coming back for other services!

Cl
Review β„–54

You couldnt ask for nicer people to work with, very professional and knowledgeable. I recommend booking online in advance as these guys can get super busy!

Ch
Review β„–55

Great customer service. Super friendly. A+ on service.

S
Review β„–56

Went twice, good work, but really long waits. Also our battery was dead at the end of the 2nd job, looks like they left it on listening to music or something.

Ha
Review β„–57

I called their number and i asked few questions like what company of oil you use and they are so rude he hang up the call without answering. I feel like i made a mistake to call them. Please watch out first before go there. Thanks guys i hope a day you will learn how to handle customers over the phone.

Di
Review β„–58

Not worth the trouble and stress for 0 quality and service while it is always over booked.

F.
Review β„–59

Fast and friendly service with very competitive pricing! Will definitely go back!

Vi
Review β„–60

Knowledgeable mechanics quality work reasonable prices

As
Review β„–61

I am gonna share the experience that I had here.1) Punctuality: I took an appointment for 3:30pm for work taking 30 mins and reached there on time. They started working on my car after 5pm only. If they are that busy then its better to not set an appointment. I would rather have reached there around 5 if they had said so.2) Oil change: I bought a Groupon coupon for full synthetic oil change and I dont know what oil they put because the guy there never asked which service I wanted and didnt look so friendly. Also, at the end the sticker on my windshield said that the next oil change is after 5000 miles ( which i dont think is the case for full synthetic oil).There was a 2nd guy, Shaun, he was pretty helpful and had a good attitude. He greeted me well and inspected my car well and explained what needed further maintenance. The two star for this place is just because of this guy.

Al
Review β„–62

No area for sitting and waiting while work get done.

Ku
Review β„–63

Got great service and deal from them! The owner Sean is super nice as well!

Te
Review β„–64

They helped me with my Le Bra every where I went no one could they ask for nothing. Thank You So Much

Je
Review β„–65

Theyre really friendly and the work is quick. They have WiFi while you wait for your car to be fixed.

Br
Review β„–66

Good place came in as a walk in and was able to get my car oil change and wheels rotated.

Xi
Review β„–67

Great and fast repairs, stopped by and they offered late night BBQ. Ill definitely come back for repairs!

Da
Review β„–68

Fantastic service! Best mechanic Ive worked with. Is very helpful, polite, patient, and fair. Professional service and they have WiFi. Definitely going back for any future work on my car.

Ra
Review β„–69

Very nice got my brakes done they really hookd me up

co
Review β„–70

Had to wait 45 min to get seen after my earlier apptAlso Mechanic was cussing another was smoking all while working

Ki
Review β„–71

Worst workshop I have ever seen so far, rude behavior, and they don’t go according to your appointment, wasted like more than 30 minutes and on and they don’t accept without appointment, both ways fu..., last things they curse all the time, will go other workshop rather wasting time here,

Ja
Review β„–72

Good and fast service... honest Sean!

Mu
Review β„–73

Excellent service

Sr
Review β„–74

Booked an appointment, Went for regular oil change, super friendly staff, prompt service and the owner is great gives good advice when things are wrong with ur car.

Al
Review β„–75

The owner Sean is a pretty nice person, he is pretty generous and warm hearted.He sold me a really good condition low mileage 2001 Nissan in a fairly good price. And before selling it to me, he even replaced all of the four wheel and fixed some minor problems for me without any extra charge.Now I’m driving this car and love it.What a shame that Google hasn’t correct their name so far. They had reported this issue to Google plenty of times. It makes people hard to locate this place.But anyway this is a worth visiting place for any car related issues.

Le
Review β„–76

Best people ever!

Ki
Review β„–77

These guys were anazing l felt that they went out of their way to help me. I will go to them whenever I needed help.

Ja
Review β„–78

Future Auto Care is a very reliable and trusted company. I would recommend them!

Fr
Review β„–79

Quality transmission repair provider! I will definitely visit you again!

da
Review β„–80

Awesome service. Thank you!

Ph
Review β„–81

Small repair shop

As
Review β„–82

Professional

Ja
Review β„–83

Great work, 65 an hour a steel

hu
Review β„–84

The changed oil was changed to the wrong 5w30, which was changed to 5w40 210 yuan, which is more expensive than the dealer. The air filter and the air-conditioning filter required 220 yuan of man-hours, and I only asked for another air-conditioning filter, and told me that the two are together. . It costs 80 hours for a battery that is 50% more expensive than the market price, so any price in this store must be clarified before deciding. This is the first and last time I went there.

Information
43 Photos
84 Comments
4.3 Rating
  • Address:37199 Moraine St, Fremont, CA 94536, United States
  • Site:http://futureautocare.com/
  • Phone:+1 510-565-1722
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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