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Rooms To Go Outlet
4782 Hulen Park Dr, Fort Worth, TX 76132, United States
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Rooms To Go Outlet
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Ma
Review №1

The lady in the store was nice when I was ordering the guys in the back didn’t help load my sofa they put it on the bed and walked off. The lady inside said they would help us put it on and get it strapped down. They didn’t do that. They closed the gate on us and all five of the men back there watched us struggle before closing the gate. I won’t be returning. I really like the deals but not the disrespect. If you do plan on buying I’d just get a delivery person to deal with the headache of picking up for you.

Ca
Review №2

They had really nice stuff but when me and my boyfriend went to ask for help after looking around we come to find at least 4 workers just sitting and sipping away on their own drinks. After they answer my boyfriends questions and we turn to walk away and exit the store they proceed to all join in laughter... very uncomfortable!

Do
Review №3

Do Not Buy from them! They lied to me. When I purchased my sectional couch they said it included everything at the show room floor had!When it was delivered it was missing a piece and they said oh no you have to pay additional for that!When I know I asked the salesman if all the pieces are included and he confirmed yes!I said I would have to purchase it an extra $350. I was having my whole family come in from out of state so I agreed to purchase the extra counsel and they said no I could not do it over the phone that I would have to come out and purchase it then schedule for delivery and pay an extra delivery fee. They were rude and uncaring!Also when I was buying that couch they wanted $600 additional for the warranty and when I refused it they said only the couches that they had in stock came with the warranty so I would have to be on a waiting list to purchase the couch without the warranty!!What a scam they’re all the same couches they just want you to pay for the warranty and make an extra $600 I should’ve known right there was a red flag and should of walked!!Very disappointed

St
Review №4

Good store and prices but avoid the delivery service. Delivery people are lazy and not careful. I was left with the leather couch being scraped up and a broken leg thanks to the deliver people.

As
Review №5

After reading reviews about this place, I was skeptical about what my experience would be, but I was actually pleasantly surprised. My husband and I were kindly greeted as we walked into the store and shown to the couches section. Jerry was great and answered all of our questions. They had a decent selection, exactly what I would expect for a clearance outlet. Some couches were parts of sectionals and had connecting components missing, but again, not outside the realm of what I would expect for a clearance outlet store. My husband and I found a nice blue, reclining couch with just a little tear on one side, and the price was great - right in the range of what we were looking for. Jerry got us checked out and the payment process was smooth. When we first walked in, we did see a lot of employees sitting on the couches, and the general atmosphere of the place was less enthusiastic and professional than what you would experience in a regular rooms to go, but our experience, with Jerry in particular, was good. He was kind, professional, and helpful. No complaints from me. :)

Ne
Review №6

Great place to furnish a new house! Prices are more affordable than the regular rooms to go stores as long as youre willing to compromise a little on designs, colors, and sometimes furniture condition. Its great if you have flexibility with decor! Michael was extremely helpful, patient and knowledgeable. The selection is constantly changing but it makes for fun trips to find little gems. Keep in mind youll have to pick up yourself to avoid shipping charges which may get high.

Ol
Review №7

Absolutely love this place, Monet helped me so much with the process of buying my first sofa. I will definitely be back for any other furniture needs in the future.

Ho
Review №8

This company makes you realize how incompetent furniture stores really are. They literally make you check out three times at different counters and go around to the back dock just for a small picture. Why do you make it hard on your customers. Especially at an outlet!!! Not a smart tactic and terrible service!! Also to top it all off when we went around to the back they took forever when it was one small picture we could of walked out the door.

Ta
Review №9

One of the type of place that youd need to go to see what items are available from time to time. They dont always have the same things. It is kind of exciting seeing the things that they get in..... then..... something speaks to you and you get a great find at an amazing price!! Looking for a few more items for my home, excited to see the options that comes in with their shipment!

Gl
Review №10

Great prices, lots of selection, great staff. I am not much into interior design. But I found a display living room I liked and bought everything. Made furniture shopping easy.

Ha
Review №11

Decent stock not a bad spot to get good deals and find great furniture!

Jo
Review №12

This is the best place to go!!! The people are so friendly and professional. Made you feel like family.

Ki
Review №13

Greetings are immediate and friendly. But the two stars are for the over priced and quality of products. They have worn or damage product that they are selling for astronomical prices. Seeing the pricing for those made me not want to see the pricing for their brand new product. You can find better quality at lower prices elsewhere!

Yo
Review №14

AWESOME CRRW OF PEOPLE!!Keep up the greatness guys and gals.

Ky
Review №15

Paid for my order on 2/25, they cashed the check on 3/10, and I’m still waiting for my purchase. Absolutely zero customer service. How they operate should be illegal, basically just common theft

Ti
Review №16

Customer service was on point. Michael our sales assistant was polite, professional, & took the time with us to make sure we found exactly the pieces we wanted for our living room. Prices @ this store reflect the floor display inventory they carry which was impressive savings.

Ke
Review №17

Always a great place to shop. Excellent customers service from all employees etc. A place to call home from home damn good team work

re
Review №18

This place is ok, given the fact that you are buying stuff that is discounted because it has some minor issues, or has been returned. Staff is nice to customers.

R
Review №19

Excellent customer service.

Mr
Review №20

We were greeted upon entering the store. Very friendly staff. Jerry G. was very helpful answering our questions. We puchased a cindy Crawford couch and chair at a 30% discount. We are very pleased with our purchase!

Ro
Review №21

Way too pricey for damaged goods and missed matched items.

Su
Review №22

Great place for shopping.No one follows you around .Got this night for $29.00.Thats a dealfor me.I would have never paid $129.00..One ausome couch,.I loved the stitching on it hats what caught my eye.And I love the reclining area,just l love it..

Ga
Review №23

Honestly do not recommend buying from this place. Ive been calling and calling, even the finance group acceptance now, and I get nothing. Ive bee calling when there open and its someone you have to speak to. Do NOT buy from here. You will get financially screwed. Im just trying to makes sure my things are in order and I cant get no assistance. Dont waste your money.

Te
Review №24

Felt like I was a bother for asking questions about a Kingsize bedroom set I had seen on Rooms to go website that I wanted to purchase, got told its not their store,couldnt help me...Asked about the only Kingsize bedroom set in the store,and was also told,it wasnt for sale!! Will not be going back

Do
Review №25

Kramer is awesome...low pressure.. high quality service... made me a fantastic deal on a recliner. I highly recommend u see him for your future furniture purchases.

Al
Review №26

Me and my husband specifically came here to look for a queen size set and no one asked if we needed help with anything or if we were looking for anything specific so we just left. We are a young couple maybe they thought we were just walking around which is still wrong to assume. You guys would of made a sale today but oh well🤷‍♀️

T&
Review №27

Great deals ask for Michael

Hu
Review №28

Excellent customer service. Very reasonable prices. Friendly staff. Overall excellent service.

Qu
Review №29

Been here several times before to furnish my 5 bedroom house. never once have I experienced the hate I did today. The manager made excuses for his poor excuse of a staff member who failed to do her job. It cost nothing to be kind and greet your customers! His excuse was that they’re short staffed but yet she’s just sitting at the door picking and choosing who she wants to greet and he’s okay with it! Purchased nothing and went across the street to overstock.I won’t ever return to a rooms to go!

Sa
Review №30

Found something great on my own. Reasonable prices!!

Mi
Review №31

I purchased a lamp. I noticed a salesmen saying this stuff is new. Some was new in box and you can you can tell its dinged. It maybe new, but damaged. I noticed a lamp that looked broke. New in store $130. It was priced for $30. I asked if we could light it up and test it. They said no. I thought thats fine Ill leave it. Not paying $30 for something that doesnt work. A lady came from the back. She said ooooo lets plug it in. Its pretty, i want to see it lit. It worked!!! So picked it up, bought it. When i got home, i screwed it together properly and got a nice lamp. Same thing happened at the Arlington location, except i didnt need to test it. I still use the lamps today. Great deals!!

th
Review №32

The time is 5:55pm they close at 6pm was refused entry by an employee. If you wasn’t allowing customers in why didn’t y’all lock the doors?

Qu
Review №33

Son found a Queen bedroom set for a great price plus the mattress set. I found a end table new in the box for a great price.

Ja
Review №34

First, I want to point out that I have been to a couple several different R2G outlets and this outlet in particular is the cleanest and most organized.Second, shoutout to Vickie for going way above and beyond my expectations throughout my entire experience. I was in the market for a couch (on a very strict budget) and she was tremendously helpful in finding what I wanted AND at a price that met my budget needs!! Vickie answered all of my questions honestly and without hesitation.Highly Recommend ⭐️⭐️⭐️⭐️⭐️

To
Review №35

Sales people chasing you to buy

B
Review №36

Dont waste your time here they had nothing nice. A lot of broken, beat up, damaged furniture. I get a scratch or slight damage but everything here is broken, missing essential parts, or damaged to the point its not usable or disguisable. They still have the price way to high for what looks like heavily used furniture.

wi
Review №37

The tags took a little bit to understand the prices. In my opinion you would be better off going to the actual furniture store to find what youre looking for instead of an outlet. But the employees were friendly, helpful, and knowledgeable.

Co
Review №38

Beautiful furniture. Was not in our budget price was to high.

Na
Review №39

I was searching for kids furniture. They didnt have much of a selection at all!!

Ma
Review №40

We called and explained that our mattress seemed to have a defect after owning it for less than a year. The manager told us to bring it in so they could test it to verify the defect using a board of wood. We were very worried because of Covid-19 how the mattress would be handled because we slept on it every night. So we put a blanket on my truck drove it 30 miles to the location. After arriving the Manager and another employee came out lifted the mattress off my truck threw it on the nasty warehouse floor, the manager sat on it pushed on it and then told us the warranty was voided because the manager saw two spots on the mattress cover. REALLY! This manager SCREAMED at us to take our mattress and leave!

Le
Review №41

This store has unique items and awesome pricing. Miguel was so very helpful and extremely patient with my two young grandchildren. He helped us find everything we were looking for with no pressure. He answered all of our questions expertly and he carefully looked over the furniture pieces and pointed out any flaws. Margie, the cashier, was also very friendly and patient with the kiddos. I highly recommend this store. Yes, look the item over carefully before you buy and if you dont want to put a little elbow grease in on a piece that needs it, dont purchase it! I love my beautiful over-sized chair I purchased as well as my 1 box to lower my mattress. The 1 box was quite a find! Thank you, Miguel!

Ta
Review №42

Didnt have anything that I wanted

Em
Review №43

I ordered sectional and had to wait one month. When it did arrive, the middle piece had too much padding and would not connect properly. I will not get piece until end of January. I purchased I’m July. This is so ridiculous. I will NEVER order from this cheap place again.

Su
Review №44

Oh my, what a great place to go if your looking for furniture.. The prices are great, they have couches, tables, dining room stuff, bedroom furniture and all at a great prices. The employees are very friendly and helpful.

T
Review №45

Our sales person was Carlos & he was great, didn’t hound us or follow us around all day. We purchased a recliner & it was a great deal & a beautiful piece of furniture, looks wonderful in our home! Definitely go back for future purchases.

de
Review №46

I like browsing at the selections sent over from other stores. Sometimes, they have a good selection of marked down items. Of course, the salesman are nice theyve trying to make a sales.

Be
Review №47

Was very satisfied

Le
Review №48

My mother and I went in just to browse and Micheal was very helpful! We didnt end up getting anything yet as I want to get my significant others opinions but we will definitely be back! Very impressed with the customer service and quality of the furniture.

No
Review №49

Some of the furniture is dirty and obviously used. I watched guys bringing out nice looking furniture and in the process of setting it out on display, ripping the fabric and dropping one end to the floor from head height. Most everthing in the store is lowered in price, but also pretty damaged.

Do
Review №50

I am so happy with the furniture I found here and can’t believe the price I got it for. What’s even better is they are delivering it to my new apartment within just a couple days! I am so excited!

Ni
Review №51

Quick and easy they were great

Ka
Review №52

Very cool place to get furniture that needs some love or not at a great price. Kramer was very helpful and explained everything very well. We will be back soon!

B
Review №53

Again. Be vary aware of the quality of furniture.For the same price you can find much better

ti
Review №54

When you walk in the sales people look at you like your bothering them. No one acted like they wanted to help me. They just sat on the couch and looked

Jo
Review №55

Go see Miguel! He is the nicest salesman I ever met. I didnt feel no pressure to buy. Every piece of furniture I selected he made sure that it worked properly before I took it home so, I wouldnt have any issues.

Pr
Review №56

I am writing this review to voice my concerns and disappear with Rooms to go. I ordered bedroom set online on August 26,I loved the set so much that I paid it in full and was willing to wait 2 months for the delivery. On October 26,my furniture was delivered but the dresser had something wrong with it and the delivery crew assured me that they will be back in a couple days with a new dresser then attach the mirror. I did not receive any email for the whole week. I ended up calling on the 2nd of November checking when the delivery is coming so I can be sure someone is home. The rep I spoke with was not even showing that my order wasn’t completed. She offered for another team to deliver but the best she could do was November 17th. I had no choice but to agree, I have already paid for the set in full. Imagine the frustration. She offered me store credit of $50,this can’t buy anything really at rooms to go. I never write reviews or such but this was a terrible experience. Pics of the dresser that was left are attached below. I need to speak with management on this because this is not right. I wouldn’t want another customer to go through this.

Ad
Review №57

𝔾𝕠𝕠𝕕

Mi
Review №58

Great prices...I like it

Bi
Review №59

Not very excited about this store. Choices are limited to what they receive on a regular basis. No warranties on furniture comes as is on the up note theres decent prices are prices are marked at a discounted price. Staff is willing to help also but they wont stay on your heels theyll say hello and then direct you to the furniture that youre looking for and then walk off. If you need their help you can come and get them. One of the stores is located in the mall parking lot which might be hard to spot from the road.

Br
Review №60

Great price on a new bed. Vickie the sales lady was awesome, delivery options and service was great. I will shop there again.

Br
Review №61

Limited selection, but it is an outlet store so thats expected. We went on Presidents Day and were greeted but not harassed, which was greatly appreciated. We found a table with both loved and purchased it the same day.

Ca
Review №62

I do not recommend this location at all. Came to this location on 1/19/19 and the staff standing near the front door did not bother to speak nor did they ask if I needed help with anything. However, other Non-African American people walked through the door and were kindly greeted with a smile and were asked if they needed help with anything. There was one African-American lady that came all the way from a different side of the store up to the front, to ask me if I needed any help. I spent a total of 15-20 mins in the store and she was the only staff there the entire time that assisted me. All the other staff just looked at me and did not bother to say a word. Very sad to hire staff that only help certain people. I will never recommend anyone of color to shop at this store for anything. Very unpleasant experience. They need to shut this place down. Period.

Hi
Review №63

They have a really good selection of merchandise and the sales people are helpful. Their delivery is done by outside contractors and ran a day late.

Da
Review №64

(Dans wife posting) Salesman Jerryl was helpful from the first moments we were in the store. I brought my elderly mother, who has mobility issues. She was looking for something very specific, and he worked hard to accommodate us, looking in different corners of the store and actually bringing pieces to us on a dolly. I dont remember when Ive experienced such good customer care.

Mi
Review №65

Awesome furniture

Al
Review №66

1. First time that we bought a table from him, the guys in the back took roughly 27 minutes to help us. Once they went to get the table they came back out and informed us that they had broke the table while picking it up and that was the last one.2. Came back literally almost a year later and decided to get a dining set. Well the chairs and everything was fine except for the table. When we brought the table back within 24hrs as they stated the manager questioned us as if we were lying and then had my husband unload the table. The manager then proceeded to try to figure out what was wrong with the table instead of exchanging it as they stated they would. He spent almost an hour doing so and made the executive decision that the table was indeed defective. Thus wasting our time and patience.

Ro
Review №67

My 22 yr old daughter is,looking for bedroom furniture. One of the places we went was Rooms To Go next to Hulen Mall. Oh my gosh. It was not a nice place at all. I thought it would look more like Ashleys Furniture where we had just come from. It looked more like a surplus store. Quite shoddy. Very unimpressive. Dont waste your time. Ashleys was SO nice and lots of helpful people.

Be
Review №68

The furniture is not too bad, not too overpriced. I have purchased from this location before with no issues. That was three years ago. Yesterday jan 5th2020 it became a problem. MANAGEMENT is POOR. **** IMAGINE this.. Im standing at the counter ready to pay. standing directly in front of the cashier on the other side of the counter..We are at the L, and im right next to the corner of the L. Im buying a 100.00 rug. And ready to hand it over, and then she ask sir, would u plz move over to this other spot.The other spot was about one foot away. Except on the other side of the L . We were at the edge of the counter. It made absolutely NO SENSE TO ME, so i said.. no... CAN you not sell it to me if i stand here? This woman, paused, and gave long thought to the situation. It was a big problem for them. And I have no idea why. This blew up, she called the owner by phone, who vision is just as short sighted. He came to assist her. And asked me as well to move.. Stating, every customer stands there... How ridiculous..Again, I explained it made no sense to me, and asked them if they would sell me the rug if i continued to stand where I was. They looked at each other in disbelief and confusion not knowing how to process the fact before them, the gall of a customer like me not to be willing to move one foot. hey owner, why not ask you employee to move? Ever think of that solution? He then said, go ahead and sell it to him, but I want his name.. And He proceeded to ask me not to come back to his store.I can tell u this. Associate MARGIE, and whatever the owners name is..you are a pair of muddleheaded buffoons.. She stated because her drawer was on this side. Should that matter to a customer where you decide to place your drawer? Ever think about maybe getting up out of your chair? Of course not, that would be FAR TOO MUCH TO ASK.. You both will be out of that position soon, and you will remember why. You wanted my name? A servant of the Lord Jesus Christ, and something tells me you both got to experience that exact spot you wanted me to stand in last night for yourselves. In Jesus name, amen.

Fe
Review №69

Worst experience I ever had at a Rooms To Go. We went on a Sunday to look at some furniture, when we finally decided to get a bookshelf, Vickie help us out, she was very kind and very helpful with the entire process. However, when they sent us to pay for the bookshelf, this old lady who was a cashier, refused to take my moms passport as an ID, because they did not take foreign documentation as proof. First of all my mom was going to use her debit card, and we explained from the beginning that we were going to use a debit card. Up to this point, we still dont understand what is wrong with using a passport as an ID, all we wanted to do was pay for it. If you dont want to experience racism, we would highly suggest to go somewhere else.

Mi
Review №70

Very bad attention do not want to help us open the credit because according to they were already 8:33 and they wings 8:30 close that part of the credits and the uncovered is the part of the furniture. that is illogical that we manage 30 minutes to come and before doing so did not specify anything on the page or in their television ads and when talking to the store manager Alrx said that if the employee was correct and he could not do nothing because it was the fault of the brand rooms togo and nothing could be rude or even apologize

To
Review №71

Vickie went above and beyond to help my Mother and me select the perfect living room set! She also found a coordinating chair that worked great!

Ma
Review №72

Purchased a bed. They do not offer a delivery service but refer you to a third party. Told them I would pick it up myself and asked that they have it disassembled and ready to go for the next day. The salesperson said that they would do this. Showed up with a rented truck and furniture piece had not been touched. Took them almost an hour....expected better.

Sa
Review №73

Victoria is always helpful, just need to find the stuff Im looking for

An
Review №74

I went to look at some barstools that were in an ad I had just received in the mail. I asked the salesman that was at the front door and he said the sale was over . I started looking around to see if anything interested me,when a sales lady came up to me and asked what I was looking for so I told her I had originally came to look at the barstools and she said they were sold out ! 🤷‍♀️needless to say I left and wont be going back.

El
Review №75

Nice thing at super affordable prices. N i personally loved that the sales associates are following me around pushing me to buy. I can shop comfortably n they r ready to help when im ready

J
Review №76

Terrible experience. Won’t return!

Ol
Review №77

I am highly disappointed in Rooms to go. First of all, an item I purchased came out of the truck damaged and I also purchased a tv console that the contractor would not assemble because he received instructions from Room to go not to assemble it because the contractor wouldn’t be paid to assemble it!!!! That is crazy because online the item specifically says Room to go will deliver and install it. I will not buy from rooms to go in the future. They are deceitful.

Mi
Review №78

Im a repeat customer here and Ive always had pleasant experiences w staff. They get you in and out w friendly service. Great deals at this store!

Ar
Review №79

Bought a brand new king sized mattress and box spring from this store. We were told if we didnt like the mattress we had 90 days to return/exchange. We are 36 days in and the mattress is already developing depressions and is causing both of us back problems. Called the store where we were both treated poorly and told that we were never told any such thing. Furthermore, the bed would have to have 1.5 inch depressions and we would have to bring it to the store for them to evaluate before it could be replaced (not upgraded). I now know why this place has such a poor rating on Google. Might be an OK place for ding and dent furniture but dont buy a bed here. $1200 plus tax down the drain...

De
Review №80

No assistance from workers. Mostly broken furniture

T.
Review №81

Not worth going to.

fl
Review №82

Good deals!! I went for a bench and ended up with a sofa too😁👌🙈

te
Review №83

Was going to buy a $975.00 couch,until I saw a lot of scratches on the side and also gauges on bothered end corners,where it had been dragged..All they were prepared to take off was $50.00...And whom ever the person was that the sales employee had to ssk,never even came and looked at it..Not good..This is damaged goods.Definitly expected more than $50.00 off a damaged $1,000.00 couch..I may inquire again,but I want the manager to look at it...

Pr
Review №84

Absolutely disgusted with the lack of customer service provided at this location. After purchasing a dinning set advertised as brand new in the box, we unpack the merchandise and discover several flaws including some cracks in the wood that was painted over. I call the store back and was told my only option is to disassemble the set and drive over half an hour for an exchange! Whats even more deplorable is that the manager talks to me as if its my fault and even implies that we should have open the brand new box in the store! Doesnt even bother to offer some sort of discount upon confirming the damages! I will never shop here again and will be contacting corporate and the BBB. Dont waste your time here and Ill be sure to spread the word on social media.

Lo
Review №85

This is an outlet.. not a Rooms to Go so inventory is mainly rejects, discontinued, old floor models etc. If youre in the area or looking for a deal, go here. Would not go out of my way though.

RO
Review №86

Purchased date 8-19-2017. Sectional was deliveried mix match and damage. Three weeks to fix order. Refused to refund, only to replace or fix. They tried several counter offer.. I refused to wait 9-6 or 9-15-2017 to get order right. What about you ?

Ma
Review №87

Thank You so much to Associate Michael Greenleaf for holding this amazing painting for me after driving all the way from McKinney- we were running late & he offered to stay way past his work hours to wait for me! He has excellent customer service & very sweet! He is what we are missing in customer service these days! Thank You for holding this wall art for me- when no other R2G wouldnt! Thanks :)

Ke
Review №88

We were not greeted at the door and we had to go and find somebody to help us. The delivery service they use is a second party. The delivery people told us they would be here a little after 7 and at 9:25 pm, I am still waiting. The person who helped us said the delivery included set up and the delivery guy said it doesnt include set up, now they want us to pay $40 extra dollars on top of the hundred they are charging us even though they are late and still not here. Customer service from both Rooms to go outlet and delivery drivers are a big fat 0. We will never return to this store.

Wa
Review №89

This was our second purchase with rooms to go. We were delivered the wrong color recliner and had to wait a month before they sent the correct one. We were also given a broken coffee table, which had to be re-delivered. Third, we never received the lamp that we ordered. In fact, I had to call back and change it out twice. They have everything backordered. What a joke! Never again.

Sh
Review №90

Absolutely horrible. Bought a bed a few months back got it first day receiving was great second day out came the bedbugs never had a problem until buying a new bed been fighting them for past 2 months I wouldn’t recommend buying from this place.

Al
Review №91

Prices are low indeed but most of the stuff here is so damaged i wouldnt want it in my house. If you have a flair for small repairs though you could get a whalenof a deal here for cheap prices.

Ke
Review №92

I walked in searching for a couch set on a budget and found an amazing one under 500$ for both sofa and loveseat within 5 minutes. When I walked to the center counter to pay a deposit of 20% to hold it so I could come back and pay the rest the next day the two older women behind the counter were genuinely just the nicest ladies ever. We sat and joked the whole time I was up their, when I came back the next day we continued on and she was truly just the heart of that place. Such a sweet and funny kind lady. And as I left she said bye Kelsey! And just that she took the moment to read my name and personalize saying goodbye to me definitely made a difference. The only complaint I do have is as I was at the counter the second day there was an employee on the floor, I never interacted with but as she was in the middle of the store with customers present she very loudly stated to another employee about ten feet behind her “ did you see that chair that sold for $62 yesterday?! I’d have been ashamed to put that thing out with the trash!” And laughed. And it struck a cord with me. We always are blowing up how terrible bullying is but here this lady is - rather the person who bought it was present or not- beating this guy down for buying this chair she apparently didn’t like. For al she knows this man might have no furniture and only 70$ in his pocket. For al she knows that man could end up using this one piece of furniture he was proud to buy new as his chair and his bed for the next two months. Maybe his late wife owned one like it and he wanted to remember her. Or he might not but regardless what the reason I found her remarks extremely rude and distasteful. Other then that couple seconds it was a pleasant visit though

We
Review №93

Michael my sales person was awesome! Kind friendly and helpful!

Vi
Review №94

Very helpful great service.

So
Review №95

Its best to stick with the regular RTG stores. The furniture at the outlet is as is and its not discounted very much. Not worth the trip!

Cr
Review №96

Todays service was very good. Other times it has been hit or miss. Your current employees are better st customer service than in the past.

Ti
Review №97

Their own private collection as well as some previously used pieces from furniture stores in the area.

Ga
Review №98

I called yesterday September 3, 2016 after 6PM. They sales person said they had two of what I was looking to buy, power adjustable splint king base and mattress. It was too close to closing time so I waited to go today.There were several sales persons at the door. I got the feel of pressure the minute we walked in. When I asked for the sales person I had talked to on the phone, the sales people at the door looked at each other like why would I ever ask for Jerald. I thought oh, have I asked for the worst sales person.One of them said he is over there. I asked where are the mattresses. One of the guys said they are back there. I remarked why do they always have the mattresses all the way to the back, a female sales person that was walking up said, No, the mattresses are just right back at that wall.Jerald came up and introduced himself before we got back to the mattresses. I told him I had called and he said he remembered and he walked us to the adjustable base and mattress.We were relaxing on the bed and my husband asked him So what is the price of what we are on? The sales man said $3300.00. I said that is not the price you quoted my last night.You quoted me $2899.00 He said oh, we sold those. Humm, I am smelling a bait and switch and told him so.He says Let em go talk to my manager Now I feel like the old car sales routine is happening. I went to the restroom and when I come back my husband tells me we can have the power adjustable base with some different twin extra long mattresses for a lesser price than the $3300.00. So we try the type of mattresses that was represented by a queen mattress. The price is still hundreds of dollars more than what I was quoted on the phone.One last time I asked Jerald OK what can you sell me for the price you quoted me last night? There is no option. He will not sell the two power adjustable extra long base units without any mattresses. Too much of a bad feeling so we walked out.We will never be back and if I had checked the comments online we might have saved ourselves an unpleasant hour or two going to this store.

As
Review №99

Best prices in the area, you just have to be patient and keep checking back

To
Review №100

Everything was fine... we just didnt see much for optionsWe still would recommend checking them outMaybe they will have what you are looking for

Information
28 Photos
100 Comments
3.4 Rating
  • Address:4782 Hulen Park Dr, Fort Worth, TX 76132, United States
  • Site:https://roomstogo.com/stores/texas/fort-worth-outlet-2908?utm_source=googleplaces&utm_medium=localsearch&utm_campaign=googleplaces
  • Phone:+1 817-585-2520
Categories
  • Outlet store
  • Bedroom furniture store
  • Furniture accessories
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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