The owner himself came to my house changed the ignition out on my car! This is not the only work that he has done for me he also fixed my cooling system and my air conditioning system All at reasonable prices and very timely. This is by far the best automotive repair shop in Fort Walton Beach and probably the best automotive repair I’ve ever been to. You can depend on him to be honest and forthright I will continue taking all of my vehicles to him. Thank You Joe!!!!

Not going to lie, hard to find a place that knows their stuff and doesnt just try to sell you things. They give great breakdowns and are very visual with presentation to explain their findings. I will definitely be a customer here as the level of customer service is beyond anything i have experienced elsewhere in the area, the level of knowledge is truly impressive and beyond comparison to anyone else in the area. Dont take my word for it, go through and give them a try for yourself and you will see the amazement as I have. Will spread the word best I can and recommend anyone go here if you want to be treated fairly and great service to your vehicle.

Thank you Monica, Joe, and the rest of the team! I appreciate your business and service. So, for those of you looking for your next oil change, or auto inspection, etc.... Reach out to them! I highly recommend it. They take good pride and value in their time and service. They have a lot of respect for their customers.

My check engine light came on repeatedly. Joe and his staff did diagnostics and assured me the problem was not severe. They fixed the sensor lights and all was well.I also used synthetic oil for years. Joe and Monica, in an effort to save me money because of the age of my car, recommended that I use regular oil during changes. The staff are great and Joe and Monica are hard-working people with good work ethics. They won’t rip you off and they’ll be up front and honest with you! I highly recommend Phoenix for your auto service needs. And it’s a big plus to support a young couple not afraid to work hard in this day and age!Thanks Joe and Monica! Y’all rock!

These guys are fantastic! When I took my 01 Saturn in to check everything out they informed me that the motor mounts needed to be replaced and that a few other issues were going on. I wasn’t able to take care of the issues that day but they topped off my oil anyway! They gave me their time and they were so patient with me! Because of the demand for parts they weren’t able to get a part for my transmission in quickly but that’s not their fault at all! :) I was able to get a new vehicle and will always trust them with my car! Thanks so much!!!

I recently had an electrical issue that other places wouldnt touch. Tried these guys out on a recommendation before going to the dealership. Joe and staff had me sorted in a matter of minutes and saved me hundreds of dollars. Highly recommended.

Quick and professional, great prices. Cant complain. Keep up the good work 👍

Love this place! Clean, quick and professional. Very happy with the service and friendly staff.

The workers there are honest they work hard and dont mind giving you a professional opinion for free they dont try to price gouge mechanic Joe is truly a master

Highly recommend Phoenix Auto. Honest, reliable and informative. These are competent people who actually listen to and work with you.Thank you to Monica, Joe and Brian.

What a joke.. they wouldnt even just change my oil filter with out doing a full oil change .. ill never even try goin back

I recently switched over to these guys from a competitor and I am blown away by how much I love my new mechanic. We bring all of our company vehicles here. They are prompt, fair, honest, and the customer service is through the roof. Please don’t hesitate to give these guys your business; you won’t be disappointed.

Got my oil Changed and tune up here they are pretty Friendly and fast

James and brian always get me right in and out from an oil change to extensive repairs, fair prices and always quality work! Who doesnt like a mechanic that offers to show you the parts they actually replaced assuring you get what you pay for?!

Honest mechanics who undercut Honda dealer on a clutch replacement by $1000 including labor! That plus an AC recharge and spark plug replacement took less than a week for them to fix. %100 going back for all future diagnostics and repairs!

Excellent service. Very friendly. And wont try to sell you something you dont need.

These guys rock, Veteran owned, super honest and reliable work, and just outright nice people. Huge thanks to Joe and his team for helping my 97 Ranger see new life for the coming years!You guys ROCK!

I brought my car here twice this week.. first needing an oil change and a couple of things looked at.. Being a woman I’m always cautious of being taken advantage of... NOT HERE!! Every single person that works here is so nice and so patient.. and HONEST! Which is huge for me.. They kept me updated on everything while they were working on everything.. and they do competitive pricing.. These guys will be getting my business from here on out!!

Fast & always nice no matter how busy

These guys are ALL BUSINESS!! Each one of the service technicians are professional and knowledgeable.I went in for a simple oil change and they checked EVERYTHING for a couple more bucks!Will definitely go here again!

These guys are on top of it! I would recommend them to anyone. They are there to truly help you fix your car and not break your bank.Bonus ** locally owned**I always love supporting local businesses!

Got the suspension repaired in my Honda Element the same day. Great service!

Highly recommended!! Needed to get an oil change and tires rotated. Was nicely greeted upon arrival and was immediately brought into the shop. Took absolutely no time to get the services done and they answered any questions I had. Professionalism, promptness and quality service is what youll get by coming here!

Very professional and quick, I will always bring my vehicle back to Phoenix when I am experiencing an issue!

By far the most professional and experienced staff i have dealt with for years. I will be a return client for sure.

Liar liars! Dishonest, deceitful, bunch of liars. I noticed small oil spots in the driveway and upon closer inspection I noticed a small amount of oil around and dripping from the drain plug. My most recent oil change was at this place so I stopped in and told them it was leaking, expecting them to tighten it. They denied it. Insisted it was “bone dry” and wasn’t leaking but I felt the guy tighten it while I was sitting there. Here are before and after photos, an hour and a half apart. The oily dripping photo is before I went up there and the clean one is right after I left their shop. I don’t appreciate being lied to.

Found this business with great ratings, and its small business owned. Everyone has been hit by pandemic, but maybe the smaller businesses have been hit harder. Thats why I chose to go there- I was stunned when I pulled up. Within a few seconds I was being pulled in. Was asked if I was there for an oil change, yep, the team went right to work. They were hustling the whole time, moving with purpose. Brian and his team were calling out everything they were doing. Halfway thru, another teammate found a screw in my tire and I asked can we plug it, yep. He did a diagnostic with soapy water and found it had not punctured the tire and told me. Very pleased with the integrity, you dont see that everywhere. Overall, very professional, polite, and were there to take care of you and get you on your way. Highly recommend this small business and team.

Fast, professional and dedicated to making sure you understand all work done and why. Highly recommend

Fast and great service. I highly recommend over less expensive places.

I have had nothing but good experiences at this shop they are quick knowledgeable and very fair priced

Worst place to get oil change they dont care bottom cover left hanging off ...oil cap left off almost ruined my engine

I would recommend everyone to go here not just a oil change place very helpful

The best place in Fort Walton Beach check it out

No wait time!! Great quick service. Entire staff very professional. The other 4/5 places I called were end of the day or 2 days out from an appointment for and oil change. Highly recommend!

Always great work!

First time here. Great service and friendly. Keep it local.

My experience was very proffesional and friendly. Im a single woman who didnt felt taken advantage of, the complete opposite actually. They worked with other auto part dealers in the area to make sure my parts and installation was completed on time and with perfection.

Great place. Got me in and out quickly. Very friendly and honest staff.

One of the best mechanic shop hands down!!. Made me feel like family..

I have used many of the oil change services around the city. This particular shop (especially the couple of gentlemen who have been in charge of the bays the days I have been there) are definitely top shelf! The prices are competitive, but the true care for customer and the little extras they do for you to show you they want your business etc. are something that has been lacking in the auto repair/service industry for the last two or three decades. These guys have earned themselves a loyal customer!

These guys definitely made me feel safer today hAd brake pads put on. Great personality and service.Will be back!

New management, these guys are legit. Joe Migliorino priced everything, gave me the best quote in town, and scheduled me to come in and get the work done. Front end suspension work, shocks, rotors, brakes... boom. Joe did the work, he showed me what was wrong with the parts he replaced by showing me the difference between the old and new part. He answered my stupid questions and got it done within the time I was told that he needed to complete the work. Joe was the man, he explained everything, he was direct, and he gave me options. I was so impressed that I brought my daughters truck in for a power steering issue, he diagnosed it and didn’t charge me anything because it was just low on fluid. No up selling, scare tactics, or pressure. I was in the shop for hours and I was impressed with how honest, efficient, and courteous they were with every one. Do what you want with this review but I am a firm believer in giving credit where credit is due and thats rare these days. Veteran and family owned, this shop is a rare gem.

My experience here is always the same, excellent. While I get my oil changed my tire pressure and other fluid levels are checked and taken care of.

The fastest oil change in town

I absolutely love the guys an the customer service they have Ive been a customer with them for almost 2 years theyve always taken great care of me I highly recommend this place to everyone

Great experience here. I pulled up and the guys went right to work just after mentioning I needed an oil and filter change. They were really fast and also mentioned a few issues with my rotor and brakes after I had mentioned about the car feeling funny. So I was able to go to the mechanic from the dealership where I purchased my vehicle at for them to fix this.

I would recommend to stay away from this place. I tried them and told the guy who greeted me that I only want an oil change, only oil. I then said 100% synthetic. I was shown the seating area. While in there I was treated about my name address... I told him that i only wanted oil changed and provided him my information. About 5 minutes later I see a guy pouring something from a jug into my engine bay. I told the guy I only wanted oil. Not any other fluids. I then went out and asked them to stop. I put in 100% rainex in my washer fluid and they just polluted it. They agreed to vacuum out all the fluid and I was told that I am copping a tude and I should have said no washer fluid. No brake fluid. No... Not only oil. I had to put in over a gallon of rainex in.For their verbal response I give them a zero and have recommend all I know to stay away and why.5MAR20Please spend more time listening to your customers requests than writing lies in responses to truths.

The gentleman did a great job on my car. Thanks Joe

Always fast and courteous. They are very thorough. I trust these guys.

This place was recommended to me and it was a great choice. Friendly team with upfront and accurate suggestions. Posed to not know much about cars and found technicians to be honest. I even witnessed extra efforts for customers (license plate light replacement). I would highly to others.

They do a good job, and are pretty quick. I cant take my car there because its too low. Its not modified either, so low vehicles proceed with caution.

These guys were awesome!! I came in with a problem cause by another oil change place as well as an oil leak. They talked me through exactly what the problem was and exactly what they were going to do to fix it. They fixed everything within a reasonable time and price. They will be my new place.

Great service!

I had a wonderful experience here. My car was not running right because I was neglecting getting it looked at. The car felt like it was going to stall so they took me in last minute. Literally every employee made me feel welcome and instead of rushing and trying to get me out of there. They explained basic maintenance and showed nothing but positively and understanding. I will be back : )

These guys are amazing! Awesome customer service, fast and reasonably priced work!!! Definitely my go to spot for now on

Excellent service and very family oriented. The staff always give me honest opinions about the condition of my vehicle. They have been extremely loyal and helped me in time if need. Best autoshop experience Ive had and prices are extremely reasonable. Definitely recommend.

I got my oil changed at a different place and they barely filled my car up, didnt check any fluids and charged me full price. I took my car here and the manager was extremely nice and topped off my oil, wiper fluid, and checked everything else for free.I would highly recommend this place to anyone who doesnt have the time to service their own vehicle and wants a trusty place with very nice people.

They are always polite and efficient! In more than one occasion they have dropped me off at work after leaving my vehicle for them to work on. Recently they came to my rescue after my husbands vehicle broke down and they offered to take his keys and tow it to their shop the next day! It was fixed by noon! Highly recommend this place!! They are no nonsense and reasonable prices!

Quick, friendly and the ONLY shop that offers a courtesy interior vacuum! No appointment needed, Just drive to the entrance and they guide you in, then they start working immediately. they offer everything from air freshners and wiper blades to oil changes brakes and even suspension work.

These guys are as honest as the day is long. Always courteous and professional. They have on numerous occasions given their expert advice and assistance!

By FAR the most positice experience I have had getting my oil changed... and I have lived in 4 states, 12 different cities. We recently moved here and I am so skeptical (especially being a young female) going anywhere new for my car. I read the reviews and stopped by on a whim after dropping my kids off at school since I had the day off. Not only did I get to stay in my car, the gentlemen who helped me were all incredibly professional. They changed my oil, filled my windshield fluid, changed my filter and the lights for my license plate all for $85. They also told me Id be needing new braked soon and quoted me a reasonable price if I wanted to consider them. 2 thumbs up!!!

Honest and fast. They warned me my filter likely wouldnt be in stock and I agreed to the extra cost for them to order from parts store up the road and run to get it. While I sat and waited they actually found one in stock and let me know the reduced price. They also offered a military discount.

I have been going here for years and I enjoy the positive attitude. The crew is fast reliable and friendly. they have never once suggested anything that my car did not need, and in the end have always left the decision to me on weather I would like to proceed with a fix or not. I highly recommend this shop!!

Honest mechanics and good prices. Asked for all four brakes to be replaced, after checking them out the mechanic I worked with came back and informed me I only needed front brakes replaced. Will definitely be a repeat customer.

Super fast and reliable. They were very kind and friendly.

Service was good, friendly and quick. Same price as other oil change places but they didnt check lights or air filter. For $40 thats standard anywhere else.

This place has competitive prices, a nice staff, and theyre quick. Ill continue to get my oil changed here. If youre reading this, you should too :)

Very professional organization. I feel like family. Never had any problems and been going to them for all my vehicle needs since 2002. I recommend them to anyone.

It was my first time shopping with these guys/gals and I was impressed!I drove up to the shop not knowing what to expect. Pulled into the parking lot and a nice lady greeted me and offered to pull my car into the stall. Sure.I have the guys change the my brake light that was burned out and forgoe the cabin air filter I desperately need.They werent pushy salesmen. Just let me know about a couple things (brake light and air filters).Had me out of there in 5 min.Only gripe is its a tad pricy. But Ill gladly pay for the super quick service and lack of hassle.Ill be back here in 3 months.

Fast and courteous! Never once sold me on some bull. Never pressure me into buying anything. They always make sure my car is safe! Thankyou!

Have been taking my cars to these guys 4 years strong...quick precise and knowledgeable.....💯💯💯💯

Leason learned! Call for price first. Cost double of normal place I go with less service. Very disappointed.

If I could give them a negative star I would!! I was deployed and my wife went up there to get our truck fixed. They ripped her off, didnt fix anything at all!!! They only worked on the truck no longer then an hour and all of the work they supposedly did would of took them 3 hours or longer. I called to talk to the manage he was rude and yelled at my wife and me on the phone. Blamed us for everything. It was very unprofessional. I called and report them to differnt agencies for the illegal stuff they are doing to theiron customers. This is how they treat their military costumers!!!

These guys are good. Quick and professional!

Great service, straight forward and informal, very quick, couldn’t have asked for a better place to have my car fixed.

This review is based upon my experience with this shop. This is also my second experience with this location. I recently moved to the FWB area and being as I live on Racetrack Rd taking my 09 Yukon 2500 in for a routine service job seemed like a simple task. I chose this location due to its close proximity to my residence. I drive up, they direct me into the bay and I raise my hood.I run a 5W30 full synthetic oil in my truck because I drive a lot of miles. Anyway the oil change goes off without a problem or so I thought. I was charged $79.99 + tax. I paid and they direct me out of the bay.A few days later I come outside and notice oil underneath my truck. Well I keep my vehicles serviced on a regular basis so I know it couldnt from my truck. Living in an apartment complex we share parking spaces so I move my truck. The next day, the same thing. So I get down and look under my truck. My oil filter is covered in oil with a puddle directly beneath it. I drive it back to this location. I pull into the bay and step out of my truck and explain to then that they just serviced my truck and now its leaking oil.They pop my hood, the guy in the pit starts looking I guess. I hear him spraying something underneath which Im guessing was some type of degreaser. He calls another employee down into the pit with him, I dont know what was said because I cant hear them. After roughly 3 minutes the guy returns and tells me your rear main seal is bad along with your oil cooler line gasket and both need to be replaced. So I ask them how much to do the work. This guy replies $1200 for parts and labor on the rear main seal and another $60 for the parts and labor for the oil cooler line gasket. $1260+ tax to fix these issues. I was floored to say the least.Not having over $1200 on hand I asked them if they could top off the oil and Id see what I could do about getting these issues fixed ASAP. They obliged, put I think 2-3 quarts of synthetic into my truck and I drove home. Having to drive to Georgia the next day for work I was forced to rent a vehicle from FWB Toyota (fantastic place to rent from BTW). I park my Yukon, lock it up and rent the vehicle. Two separate times I had to rent a vehicle to go to work in Georgia. A total cost of over $400 + fuel. The whole time my truck sat at my apartment both my wife and brother kept a watchful eye looking for a continued leak but to my surprise no oil was leaking out after I carried it back to this shop.So when I returned from work and Im told by my brother that they couldnt find any sign of a leak this whole time. He had even started my truck up, moved it from different parking places, angled it just to see if it would leak. Not a DROP! So I raised the hood, pulled the oil stick and to my surprise, it was still full.So over the course of a week, I checked my oil every morning. It was full every single morning. No oil visible under my truck. Is it possible that when they serviced my truck they unknowingly left the oil drain plug or oil filter loose? Or was it a deliberate action?So I start thinking are these guys trying to scam me? My vehicle sports a Georgia tag and I still carry a Georgia drivers license. Could it be that they saw the tag and license and thought that Id pay for the work without thinking and theyd take me for over $1260.00. I cant say for sure. What I can say is I can find it extremely odd that a leak would mysteriously stop after this location looks at the vehicle again.I am in the process of drafting a complaint with the BBB as well as the Florida Attorney Generals Office Consumer Protection Division. This location contacted me by phone to inquire if I wanted them to perform the repairs. When I told them that this leak has stopped without my doing anything he seemed shocked. No further contact has occurred. I do know that I WILL NOT use this location EVER again!

I had gone to these guys from 2010- 2015, with absolutely no issues....I thought tgey were friendly, fair and honest. However, the last time I was in before moving in 2015, an older man with glasses worked on my vehicle. I just did not get a good vibe from him and was right when I saw my bill with an extra charge for an oil cap, that was lost either between oil changes or at the time. He told me I wouldnt be charged. However, I was. My issue was not the cost of the item, but the decietful nature which I was charged.I moved back to Fort Walton in 12/2017 and remembered they were decent. So I took my Jeep in for an oil change. Everything seemed good, except that man was still there. I was right to have a bad feeling, a week later, my engine blew. It appears as if they put in bad oil or dirty oil because a mechanic who towed me 75 miles home said the oil felf gritty and smelled nothing like oil. I believe because people were not paying attention, they did not do this correctly. Thank goodness I am a lawyer!

Loved it! Very fast and courteous service! I will be going here for my oil changes from now on.

These guys are awesome and always take care of me. Me and my father have been going here for years, I trust them with any car questions I have with absolutely 0 bias.

At first, seems like a pretty good customer service: courteous, friendly, informative these are strong business qualities do keep it. I said I just needed an oil change, air, and tire rotation. I understand everyone needs to eat, but apparently these people needs hearing aids and listen well if they want to keep customers. Not my usual oil change, but I was in the area so I figure give this area a try and hope for honesty to follow through. All the sudden I needed air filter and brake and steering wheel fluid which was fine, but not fine when I never said it was okay on a fuel treatment which can be cheaper if purchased by yourself at walmart or auto zone. Probably thinks you are not in a budget.Update: came here 3/02 to get tire rotation and oil change. Yesterday, at the unusual oil change I go. Mechanic informed me that a lugnut and screw needs replacement and will cost a 100 dollars more. So tire change wasnt done and I came back to this place. Behold, lies the problem on my left side back wheel, mechanic said the replacement will only cost 3 dollars. No expert on mechanic, but the last mechanic who help me on this place over jam the screw, me not being an expert could not stop this guy by messing up my lugnut and screw to prevent future car accidents. Today is 5/23. Thanks for the help, I do appreciate it. It is not free. 20 dollars car rotation only. If you want help ask for Joey if the guy is still around. Another mechanic was going to charge me a Florida disposal fee. I ask what did they dispose? And took it off.

Very friendly and quick service!

Great friendly service, and quick as always

Great place friendly service. And fast.

Quality, Fast, Great work

I love these guys. Always quick service and friendly.

Pulled in and they got to work. Great staff

Friendly, fast service

Good quality

The staff here are allways friendly

Helpful, thorough service with fair prices.

The guys here are great fast!

Quick service and military discount

I took my car in there and 2 days later the oil was as black as a coke they just drained a little bit and added some new oil.

Awesome customer service

I ve only used it once...ask me again in a yr!

Fast service

Love this place!

Fast