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Holmes Auto Repair
15 Robinwood Dr SW, Fort Walton Beach, FL 32548, United States
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Holmes Auto Repair
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De
Review №1

I have been a customer of Holmes for over a decade and have trusted multiple vehicles to them. I was referred by a friend that his family has been loyal customers for several decades. Just that should speak volumes. From owner Mike to the friendly front end customer service folks to the expert mechanics in the back, I have had nothing but great experiences. They have always done quality work at a fair price, sometimes even much lower than expected. (Dont tell Mike!) Highly recommend!!

Tr
Review №2

They all were very nice and my car is running smooth. THANK YOU

Pe
Review №3

I was stuck in a parking spot at Walmart on a hot grueling day. Michael came within 15 minutes. He Jumped my car and followed me back to Holmes to change the battery.. I had only an hour to get to my dentist appointment when I originally called. I never mentioned that, and I was not late to my appointment! They have worked on all of our family cars for over 30 years. They are more than a great company they are family!

K
Review №4

I’ve always been impressed with these guys. So far I have had my Jeep there at least 5 times...because it’s a Jeep. Every time they fix it and they do a great job. This last time I took it in and they not only fixed the part that I brought it on for, but they also fixed a light that hasn’t worked for the last year. I didn’t even ask them to fix it, because it wasn’t a big deal to me. They definitely go above and beyond in order to keep their customers happy. I’m definitely never going anywhere else. Keep up the great work, Holmes.

R
Review №5

Check engine light on. Diagnosed and repaired in short time. Lube, oil and filter job and safety inspection done thoroughly . Hard to find a place like that around here to do work on a 30 ft. camper. Highly recommend...

Se
Review №6

Ive been going to Holmes Auto since 2015 when a cop friend recommended them. They always do a great job at a great price. Theyre very friendly and professional folks that you can trust to consistently treat you right.

Lo
Review №7

Holmes Auto Repair has been my mechanic since I moved to Florida. They were highly recommended to me by a colleague and Im glad they were! I live off of used cars and so Im no stranger to mechanics. Holmes has been friendly and very professional. Theyve always made time in their schedule to get me in and make sure to do a great job at a great price. The staff is honest about the state of cars and will recommend whats best for you and not just whats best for themselves to make a sale. I trust them with all my car repair needs. I would highly recommend them to anyone in need of repairs.

Ni
Review №8

Honest mechanics and they always take such good care of our vehicles. Highly recommend

Da
Review №9

In just a short period of time, I have come to fully rely upon and trust in Holmes Auto Repair. They will do what is needed and they do it right. As for value, there is no comparison, as they have saved me hundreds of dollars on needed repairs that i could not afford otherwise. I highly recommend Holmes Auto.

To
Review №10

So impressed with these guys. Was in Ft. Walton for a few days. Had some brake issues and needed an auto shop that could make sure it wasnt anything serious and that i could safely drive it back to Illinois. They quickly got me in the following day and told me was just a warped rotor and was fine to drive home but would need replaced once home to resolve the issue. They would not let me pay them for the diagnosis of the problem. Not very often these days you can find a shop that will look at a vehicle at no charge. Especially when they know Im from out of town and cant take my car there in the future to show appreciation. What a class act! Thanks Holmes Auto and their professional staff!

Ja
Review №11

Great service, awesome waiting room. Recommend highly.

Ni
Review №12

Ive been going to see Mike since I was 16 and got my first car. Professional work at a good price, Ill continue bringing my vehicles to them.

Jo
Review №13

Im new to the area so it was honestly a shot in the dark trying to find a good repair shop. Called a few places but no one answered. As soon as I called Holmes, Kami answered and was so helpful and professional. They worked with me on price and even gave payment options since I let them in on my current situation. The price was fair but the people who work there are amazing. I will recommend everyone to go see them!!!

Ch
Review №14

Friendly, courteous and honest repair shop. After reading reviews, for near by shops, I decided to give them a try. I am so glad I did. They resolved my issue at a fair price. I would not hesitate to take my vehicles there for needed repairs or service. They are definitely my go-to for any needed repairs/maintenance.

KC
Review №15

Fast, honest work. Great communication + reasonable prices. Amazing staff!

No
Review №16

I haven’t had auto service like this in a very long time. These people are exceptional in every way. I had an old Caddy that my late mother owned, and I wasn’t ready to give up on it yet. It needed a lot of work. They went over it thoroughly, called me with their findings and estimate, had it done in no time. I can’t believe how good that old car drove home from the shop. Quality like this is all too rare in today’s world. Well done!

Ka
Review №17

First off, Mike and his staff are incredibly kind and welcoming. They do top notch work at affordable prices. It’s a great feeling knowing that you can trust what your mechanic is telling you and not try to gouge you for more money. I refuse to go to another mechanic in the Destin/FWB area!

Sa
Review №18

My car broke down in Destin and I took it here and they ended up finding out it was my key fob and did not charge me an arm and a leg for anything else.100% recommend this place and will be using them again!

Je
Review №19

I have taken my car here three times now and every time the service has been great with a fair price. I would highly recommend!!

Te
Review №20

Mike and the staff of Holmes Auto were very friendly and knowledgeable. I had extensive work done on an older vehicle. Mike found a few issues I was unaware of and provided his recommendation on what should be fixed first. Excellent service I will recommend Holmes Auto to all of my friends.

th
Review №21

Holmes Auto is a great, full service repair company. They’ve been in business forever and that’s because they’re efficient, friendly and have excellent employees. They actually care about their customers and treat you like a person, not an invoice. I’ve had repairs done there on several occasions and can’t recommend them any higher.

Mi
Review №22

A local hometown business and nice people guarantee their work and they treat you like family I would tell everybody the same thing absolutely bring your vehicle to homes Auto body.

Al
Review №23

Great service and quality work with the friendliest staff in town! The place to go for your automotive needs.

Ka
Review №24

I worked with Mike at Holmes Auto repair the service was exceptional they didnt push me to buy something I didnt need they gave me my options they were honest and they didnt overcharge me and I would recommend anybody to go to them.even if your cars under warranty through the dealership you dont have to take your car there you can take your car to anybody you want I would recommend them to anybody.

Br
Review №25

Awesome trustworthy people. One the best experiences Ive had doing business with a automotive repair shop. Getting your car repaired and paying all that money is already hard enough lol, these guys get it, and know how to keep you informed without pulling trying to overcharge for things you dont need. Want someone honest and straight forward? Go to Holmes.

Ed
Review №26

Just want to thank entire staff for years of 5 star honest and dependable service. so lucky to be a customer.......

Mi
Review №27

Always Friendly and Professional 🙂

Ja
Review №28

Drove in from Texas, noticed I had a problem with my truck the day after we got here. My girlfriend is pregnant and I expressed my concerns getting into my truck and driving back if it wasn’t safe. They took great care of me and In a great amount of time! Thank y’all so much.

Sh
Review №29

Received a free diagnosis of the problem. The pricing of the repair was unbelievably low, 1-day turnaround, and everyone I talked to was very nice.

Jo
Review №30

Amazing staff and great professional work

Ka
Review №31

Exceptional service all the way around, definitely my new go to shop!

Ja
Review №32

Professional friendly staff, honest about the repairs you really need!

Pa
Review №33

Mike and his staff never disappoint and I highly recommend his vehicle repair services

Gl
Review №34

I generally dont write reviews, but my experience with Holmes Auto Repair over the last few years is worth reviewing. Very few businesses understand how to do customer service these days. Holmes Auto Repair gets it! Friendly, fair people with great communication throughout the process. I have had two of my personal vehicles repaired at Holmes, and recently brought a friends vehicle to be repaired there. I strongly recommend Holmes for auto repair.

Ho
Review №35

Excellent, friendly service. I would not trust anyone else with my auto maintenance and repair

Ka
Review №36

A great group of people that are like extended family. They have done many repairs for my family and myself and are always fast, efficient, and for a fair price. I would never use another company.

Jo
Review №37

Best towing service in Fort Walton Beach, super knowledgeable technicians, and super friendly office staff. You can trust Holmes Auto Repair to provide you with the best Solutions and services for your vintage and late model automobiles.

Di
Review №38

We were traveling and needed our car repaired, Holmes fixed our car the SAME DAY and we drove home safely!Fair price, EXCELLENT customer service 2 YEAR WARRANTY!They were so kind to us! HIGHLY RECOMMEND!

Ji
Review №39

Mike Holmes and the crew at Holmes Auto Repair are simply the BEST! It is one of the few places I feel comfortable just dropping my cars off and describing the symptoms, without getting detailed estimates; I know Holmes will do only the repairs needed, with superb quality, for the best possible price. And the very few times something is beyond the shops capability, theyll let you know honestly--and give you a great referral!Having lived all over the USA, Holmes is my favorite auto repair shop, period.

Da
Review №40

Great customer service.

J
Review №41

I simply needed a fuse replaced as I am not young or nimble enough to be able to do it myself. I asked if they could do it and they sent a man out to do it. When I attempted to pay them for it they said there was no charge. I want to commend them for a very positive experience. I would gladly recommend them to anyone. Give them a try. I know it wont be free but I bet that they will do a great job.

Al
Review №42

Very friendly and professional staff, informing me every step of the way on servicing my RV. I never felt like I was at risk of being scammed and definitely felt like I was in good hands here. mike has a lot of experience and was excellent with communication and explaining problems to me in terms of what was essential and what could wait. I’d definitely recommend this place!

Sc
Review №43

Friendly, courteous and honest repair shop. They resolved my issue at a fair price. I would not hesitate to take my vehicles there for needed repairs or service.

C
Review №44

We took our Travel Trailer to Holmes Auto Repair to have them look at our bent axle. They let us know that our second axle was also slightly bent. Mike the shop manager made phone calls and did the research we needed to make an informed decision on what to do next. Mikes information and advise was clear and VERY cost effective! Never once were we offered goods we did not need. THIS IS A GEM OF AN AUTO REPAIR SHOP! OUTSTANDING customer support. Do not hesitate!

Cr
Review №45

The customer service here was above and beyond amazing! They gave me a detailed report of what was good and needed work on my truck and even talked to me about what was a priority and what could wait a bit. Im very impressed with how they do business. They will be my go to mechanic.

Mi
Review №46

Great service. Friendly staff. And they were spot on with the analysis of my SUV.

Jo
Review №47

I normally dont leave any reviews of any kind or anywhere but I just got my car back from this and Im very pleased. It was my first time having my car fixed there and they were able to fix a problem that a couple big named shops couldnt figure out. Excellent customer service, fair priced, and a good warranty. I couldnt ask for anything more.

De
Review №48

Good honest mechanics

Ga
Review №49

Excellent customer service, friendly, great communication and fair pricing...

Br
Review №50

Great job replacing a CV axle. Price seemed lower than I expected for the job.

Lo
Review №51

Good job on my truck

Ja
Review №52

Thank you for going above and beyond for me in my dire situation. I could never repay yall for the top of the line service that you all have provided for me!!! A Great group of professionals!! -13 Genesis.

Jo
Review №53

Great personalized service with fair pricing.

Ly
Review №54

After many years of service, and several referrals of friends and family, I must say Im very surprised to find out what happened to a vehicle I entrusted to Holmes Auto. My Mitsubishi Montero Sport 01 needed a transmission. I was told that no used or refurbished transmission was available with the contacts this shop had in Florida, Alabama, or Mississippi. They told me the salvage yard offered them $500 for the vechicle. I signed over the title and accepted the $500 and began the search for a new vehicle. Many months later, I saw my Mitsubishi being driven on local roads. Upon calling the shop for an explanation, I was told that salvage prices had dropped and they only offered $300 to the shop for the vehicle, so they opted to keep it. They then located a transmission, did the repair work, and the OWNERS DAUGHTER is now in possession of the vehicle. I was never contacted and offered the option to pay for the work and take back the vehicle. Many, many years of being a loyal customer, referring several family members and friends. I will never do business with Holmes Auto again, and will not refer anyone looking for automotive service.

La
Review №55

Friendly

Je
Review №56

The mechanics are not willing to fix a mistake on a camper that they “supposedly fixed”. Cost my friends over $1,000 & are not willing to take a look again to fix their mistakes.

Ma
Review №57

Excellent customer service! Great mechanics!

Wi
Review №58

If it aint broke, dont fix it!! Good motto.

Te
Review №59

Being from out of town Im trying to make a decision on auto repair these guys treated me right thanks again

Da
Review №60

Scamming scammers will scam.

Sh
Review №61

Great service and top mechanics and friendly staff.

Mi
Review №62

Great place for auto maintenance

Ma
Review №63

Awesome people to work with!

Ry
Review №64

Great customer service!

Za
Review №65

Great consistent service.

ke
Review №66

Great customer service.

Br
Review №67

Honest!!!

Information
11 Photos
67 Comments
4.5 Rating
  • Address:15 Robinwood Dr SW, Fort Walton Beach, FL 32548, United States
  • Site:http://holmesautorepair.com/
  • Phone:+1 850-243-1311
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Muffler shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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