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Extra Space Storage
10986 Allisonville Office Dr, Fishers, IN 46038, United States
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Extra Space Storage
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Sa
Review №1

This is a classic bait and switch. Got me in at a great price for the unit and within 90 days increased it 50%, then 9 months later increased it by over 200%. I dont mind paying a fair price but they clearly are betting that people wont want to mess with moving all of their stuff out after increasing the rate more than 2x the original amount in less than a year. Shady business practices.

Li
Review №2

I have kept items at the Greenwood, Indiana facility for over a year. It was very clean, and their operation was convenient and efficient. They supply rolling carts to move boxes with which is great.

Da
Review №3

We booked our unit online the evening before we needed it. When we arrived with the truck we were met right away with helpful staff. There were carts, which made unloading a breeze. The unit was clean, well lit and the premises was well kept. Security cameras were visible, so we felt our belongings would be safe. Very happy with this location and the staff!!

Wi
Review №4

This place has been really good clean safe and I cant say anything bad about it. Everything is upfront out in the open and the service has always been good.

Pe
Review №5

My wife and I had set aside time to visit storage places in the area we will be moving to and you can say it played out like the bed scene in Goldilocks & The Three Bears. The first storage place was too hard:- price was okay but the facilities rubbed us the wrong way for an outside unit. The second storage place was too soft:- the facility was like a new house but cost too much for an inside unit with no incentive, the beauty of it was very inviting just not for our pocketbook. The third storage place which is Extra Space Storage happen to be just right. It was just a little further down along the street where all the storage places we visited are on. The CSR who helped us was very courteous and attentive to our needs giving all the info that we needed to feel comfortable with our decision to choose Extra Space Storage.

Ch
Review №6

Everyone is friendly and helpful! The units are clean and everything is well taken care of. Security is great, as well

H.
Review №7

Very nice clean facility. Well maintained. Highly recommended!!!!!

De
Review №8

Having to have extra storage is not one of my favorite things...but I have beenvery lucky to have Extra Space close by.Management is so easy to work with and the storage facility is ALWAYS very clean. Great location.. Big shout out to Emy for being so helpful!!

Pa
Review №9

Professional and friendly! The representative was very helpful and courteous when it was time to move out. I highly recommend them.

T
Review №10

I cannot say enough wonderful words about the assistance this office provides. Don’t think about the service aspect of storage, it does make a difference. 10 stars if I could!

jo
Review №11

I recently decided to rent a storage unit at Extra Space Storage and it was a breeze. The helpful staff walked me through the process and in minutes I had my unit and all the instructions on how to access it. Thanks.

Sa
Review №12

Emy explained the break down of costs and answered all questions that I have had. She was extremely helpful. The whole mov in process was easy and painless.

Ch
Review №13

Nice clean facility. Agent helped me finish contract online because I’m an older gentleman and couldn’t complete it on my phone.

Jo
Review №14

Keep raising prices over $50 at a time! Horrible customer relations. I am moving out as soon as I can find another place.

Vi
Review №15

Company location is convenient. The facility is always clean and easily accessed during normal business hours. Staff are helpful and Emy, in particular, has been exceptionally helpful .

Ja
Review №16

Our experience with Extra Space in Fishers was excellent. The staff was friendly and very helpful whenever we called and addressed all of issues. We chose this storage facility for location and ease of use. Having a climate controlled unit inside that did not require the use of an elevator was key. This made move in and move out much easier and quicker. We would use them again if needed storage.

Je
Review №17

Emy is very helpful and provides best service

To
Review №18

Outstanding! Clean and well kept. I highly recommend Extra Space Storage.

Ka
Review №19

This was such a great experience. I have three storage units and I was vacating 1/3. Chanele was awesome. She not only unlocked the door to “allow” me to enter the business office (pandemic has changed so much) but she also allowed me to use their restroom. I mentioned I would sweep out my unit and she said oh don’t worry about that I will take care of that for you. So so nice and courteous of her.She is a consummate professional. The company has a great asset in her. Thank you Chanele.Kathy Stuart

Ch
Review №20

Super easy in and out with Emy

Dr
Review №21

Expensive and nothing really stands out, its just blaaa.

To
Review №22

Good location for our business, easy in and out.

He
Review №23

There are not enough words to express how happy I am with Extra Space Storage the staff is always so helpful and the location is in a wonderful area dont have any complaints everything has always been well for me they are extremely professional and they put up with me so that says a lot thank you for everything to the staff at Extra Space Storage

Ti
Review №24

It is was a good place and experience to rent from. Note, the rates kept going up which is why I left.

Ma
Review №25

Just got off the phone with Chanele, the whole process of renting a storage unit from Extra Space was smooth, easy, and friendly! Had my unit code within 10 minutes of filling out the form online. More affordable than some of the bigger names. Highly recommended!

Do
Review №26

Emy was excellent and very helpful! Space is spotless!

Ke
Review №27

Emy is fantastic to work with! I highly recommend 106/Allisonville for all your storage needs!

Fr
Review №28

Extra Space Storages personnel are very professional and helpful. They assist you at every turn and make sure you are informed well before you make any decisions. They also do the same once youve made your decisions in training you how to do everything to make sure your storage experience is as smooth as possible.We decided on getting one of the temperature controlled units and were very pleased with the unit.Also, we decided to go with Extra Space Storage because they take Covid-19 seriously, and make sure surfaces as well as other aspects of Covid-19 risks are mitigated as reasonably well as possible.They go the extra mile, and were quite pleased with our decision to go with them.

Sc
Review №29

Excellent service. Very professional and helpful.

Li
Review №30

I am extremely pleased with my experience with Extra Space Storage on Allisonville Rd. From my first contact with the very helpful call center, I then received a very friendly call from Lorin, the assistant manager of the store. She is delightful! I went by the facility and she showed me the RV parking space. I was very pleased with the site. The facility is very well kept and clean. Lorin made the process of completing the rental process easy and uncomplicated. I am looking forward to taking my RV to its new home away from home and I highly recommend Extra Space Storage on Allisonville Rd. Fishers, IN.

Ba
Review №31

Chanele is an ABSOLUTE ANGEL, she was incredibly sweet and worked with my situation to helped me to the greatest extent. she deserves a raise, heck even a promotion! i am truly grateful to have worked with her and i hope she has an AMAZING DAY.

Ad
Review №32

Chanele was amazing!! She helped us out so quickly, and listened to our needs. I would definitely recommend her and this place to a friend who needed it.

Co
Review №33

This store is very well kept, clean, and professional. Even with Covid-19 the employees are still friendly and helpful and willing to show you availability while still keeping a safe distance.The storage units are kept clean and are well lit to where you can still see within your storage units (I’ve been in some where it’s just too dark you wouldn’t be able to find any). The temperature controlled units are a comfortable temp as well!Thank you Chanele!

Da
Review №34

This was easy! I have never used a storage unit before, but they made it simple.

Sa
Review №35

Very easy, over the phone and email rental! Chanele was incredibly nice and helpful. We are pleased to find a month to month during our in-between time and this makes our move so much less stressful. Thanks!

Se
Review №36

Emy was awesome customer service for us and kept great care of us, Thanks!

Ju
Review №37

I had originally given this place a 5 star. Brent helped me and it all went smooth. I usually wait to give a review but he called me the next day and asked me to leave one. Mistake. I know better and to wait. The day I signed up, he put me on auto pay. I told him I didn’t tell him to do that and I don’t want auto pay. I like to pay my bills myself as I do every bill I have. He said he cancelled it and took me off auto pay. Well guess what? Went to pay my bill on the due date online only to find out it was taken out automatically. I couldn’t be more frustrated and angry. Every single big business is the same. They don’t care or listen to the customer.The facility and my storage unit is fine and I’ve had no issues besides they’re not open 24 hours, but I knew that signing up. It’s the office personnel that didn’t do what I asked and then pressured me into giving them a 5 star review. ABSURD. When my time is up, I’ll be finding another company to deal with.

Mo
Review №38

Lorin is fantastic! Her personality is energetic, friendly and uplifting! She took the time to help me get the appropriate space for the best deal. She also allowed me to view the space and walked me through all of details so I had a full understanding of the terms and conditions. She is amazing! Thanks Lorin!

hy
Review №39

I have had a terrific experience at Extra Space Storage due to Lorin. She has been extremely helpful. I’m 100% pleased we chose to rent from her. The units are clean and well maintained. Lorin is definitely an asset to this company! Whoever hired her deserves a pat on the back because they elevated the quality of the company as a whole. Thank you Lorin!!

MI
Review №40

Excellent experience, very fair price perfect location. Issac, the on site manager, was a big help! Walked me through the rental process, completed the sign up in about 10 minutes and was always there to answer any questions moving forward. Truly about as perfect experience as one could ask for. I would highly recommend Extra Space Storage. Great location, professional personnel, clean, safe and secure facilities at a fair and reasonable price.

Ma
Review №41

Great experience! The facility is clean, quiet, and really secure. Brent was personable and had everything ready for me when I showed up. Also, the whole process took less than 15 minutes. Highly recommended!

Je
Review №42

Walked in and within minutes James was able to get me into a beautiful clean indoor 10x10 climate controlled unit. I was able to get boxes and packing materials to make my move smooth and easy. This storage facility has a nice long driveway that makes entry and exit much easier than other surround storage facilities. This is also the cleanest storage facility I have ever been in and the prices are reasonable.

Wi
Review №43

What a great experience! Fast, easy, and hassle free. Chanele had us all set up in less than 10 minutes. Very clean and well kept grounds. An overall wonderful experience would recommend to anyone! Thank you for all your help Chanele!

Ru
Review №44

Made the reservation online, process was quick and easy. Received a call the same day to confirm. Brent was great and super friendly. Facility is clean and secure. Had me in and out quick. Highly recommend. Thanks!!!!

tt
Review №45

Shannel is been very kind and efficient it has been a pleasure dealing with her. I hope this tells you what a great employee you have. -Ed Soergel

Lo
Review №46

I reserved a unit this week, but then needed to transfer to another unit. Chenell was very helpful and made this an easy and smooth process! I’ve always found extra space storage staff to be very professional, courteous and helpful!

Na
Review №47

Clean and well lit storage area and actual locker very easy to reach from parkin lot.

Jo
Review №48

I can’t say enough good things about this company and location. This is a great facility with really nice units. Easy access for large trucks as well which is a plus. The customer service was outstanding and very helpful!!!

No
Review №49

Emmy was amazing. Thank you for the great service and throwing away our trash after moving into a storage unit

Ra
Review №50

They are very friendly and helpful. Always work to keep client happy.

Al
Review №51

Very friendly service! Great, safe place to use.

Je
Review №52

The manager is amazing. She is always helpful and professional.

Je
Review №53

Loved this storage company. The manager was really helpful with helping us select the perfect sized space. The experience was overall great. It was easy to get in and out any time I needed. Unlike most competitors, they include carts at every entrance (in the indoor spaces)

Gi
Review №54

Excellent customer service from Isaac and Lorin. They answered all my questions and helped make sure I was happy when I left. They do what they need to help you make the right choice. They facility is always clean and well maintained. I will recommend them to everyone.

Ni
Review №55

We moved from Elkhart to Fishers and needed to rent some storage for 6 months before we moved into our newly built house. We found Extra Storage. Today is our move out date. Can’t say enough about Isaac, the manager. He has made our move in and out so easy. We rented 3 climate controlled units. I would give him (and Extra Space Storage) more than 5 stars if possible.

De
Review №56

Great experience today. Staff is knowledgeable, fast and super friendly. Unit is extremely clean. Very good rates too. I highly recommend.

D
Review №57

Chanele and Brent gave us great customer service and answered all of our questions. Came in for one size and upgraded to another unit. Thanks for a great and smoothe transaction you two!

Jo
Review №58

I am very pleased with my storage unit at the facility on Olio Road in Fishers. It provides me with the extra space that I need for my business and is conveniently located close to home. The in and out procedures are easy, while providing a level of security that makes me feel comfortable that my items in storage are secure. If you are contemplating renting a storage unit, I highly recommend that you work with Lorin who is very helpful and really worked with me to assure that all of my requirements were met in selecting a unit that was a match for my needs. Thank you!

Ch
Review №59

The facilities at Allisonville Self Storage are absolutely top-notch! Brand new units and the prices are some of the best around!The real gem here is the staff, however! Always professional, courteous and willing to work with your needs. Never a hidden fee and theyre honest and up front with you every step of the way!

jo
Review №60

Chanelle was excellent! Great customer service

Sh
Review №61

Very helpful. Clean units. Reasonable and convenient! Chanele is very helpful and awesome!

Ma
Review №62

Chanele was great! She helped me figure out what unit was best for me and fit my budget. She alo gave me helpful tips on how to pack my glassware and other fragile items. I would recommend them to anyone looking for storage space.

An
Review №63

A+ experience - I moved from a home to an apartment a few months ago. A big part of me selecting Allisonville Storage was because they give you full use of a nice sized truck for FREE (except minimal gas charge). You cant beat it. Also, Jimmy and the rest of the group were very friendly and courteous. I would HIGHLY recommend using them for any move!

Ma
Review №64

In February, I had the pleasure of meeting and working with the Manager Jimmy and I must say he is the consummate professional. Not only was he forthcoming with all of the details/costs associated with the unit, but he was also very accommodating with me and my particular dilemma. Units are brand new so theres no issue there and he was EXTREMELY helpful even though he didnt have to be. HIGHLY recommend Allisonville Self Storage as you are getting top of the line customer service.

Ke
Review №65

Issac was awesome! Very friendly and made my renting experience easy. Showed me couple different sizes of storage rooms he had available so I was sure to get a big enough size for all my items. Provided CLEAN HASSLE FREE FRIENDLY EXPERIENCE.

St
Review №66

Had a great experience Chanel explained everything. To a t she was very professional a very nice lady.

NI
Review №67

Easy. Taller than 7’ doors which is needed elsewhere..

Ka
Review №68

Absolutely great experience. Isaac was really friendly and helpful, he talked me through the entire experience. Any questions I had were immediately answered and I was able to get a unit and be in and out within 30mins. Absolutely loved the service I got, and am happy to rent a space from this location.

Mo
Review №69

It was a very smooth proccess to rent at Extra Space. I called, gave them my information, and then when I stopped by it took me 10 minutes to have the keys to the unit. The associate in charge at Allisonville (Evan) is very friendly, professional and helpful. Exceptional service!

Eu
Review №70

Chanele is great . Super friendly and always willing to help. Thanks for such great service

Yo
Review №71

Very fast response. Very accommodating. I would recommend. Thank you Chanel!

Ca
Review №72

It was easy to get a space, a quick process and very friendly customer service! Lorin did a wonderful job. I’m glad I decided to store my items here!

Tr
Review №73

Chanele is great! This facility is always clean. Friendly place.

An
Review №74

Never had an issue with pricing or service here. Forgot my unit number and gate code too many times to count and they were glad to help me every time. Good hours and always quiet.

la
Review №75

Issac was SO helpful! He was prompt when I came in for my appointment, not only was he able to find me a great deal, he also gave me packing advice and stood in the rain to show me how to use the gate code! Awesome customer service! ❤️

Aa
Review №76

I stopped in to check on available units and was pleasantly greeted by Isaac.He showed me what was available and in just a short amount of time we finished up the paperwork and I was all set.Customer service was top notch!

Li
Review №77

Quick, Easy, Professional! Chanele Darner made the process painless! Great job!

J
Review №78

Great experience—quick, professional, helpful & easy to get the space I needed at a good price. Chanele is fantastic!!!

Br
Review №79

Go see Chanele for all your storage needs, super clean facility, answered all my questions, great prices !

St
Review №80

Didnt stay here very long, but thats not due to anything about this facility or its staff. Manager Jimmy was a pleasure to deal with. Explained all my options, pricing, etc. Business is super clean, well lit and cameras everywhere. If the grassy knoll in Dallas had this much security, we would have known for sure who shot JFK.Seriously, if you need storage space in Fishers, see Jimmy and his staff at Allisonville Self Storage. You wont be disappointed.

Ch
Review №81

Isaac, the manager of the facility, was incredibly helpful and took his time helping me choose the right unit. He went out of his way to demonstrate how to access the unit and demonstrated the security features. A great place!

Br
Review №82

Great customer service! Staff is super friendly and very professional. I even received a call a week after I moved in to make sure everything was going well.

Sy
Review №83

Isaac made the move in process so quick and painless. He was very efficient and easy to work with. The facility is very clean and has easy access.

Ch
Review №84

Chanele was very helpful and polite. The storage units are clean. Very positive experience.

Ph
Review №85

Chanele was fantastic! Helped me get my fathers car into storage by reminding me to bring registration and power of attorney and proof of insurance. Heck, she even went out and measured the unit to make sure car would fit before I drove all the way there! Competitive monthly price as well

Ch
Review №86

I spoke with Evan over the phone, he was very polite and helpful. I came into the store the next day and was helped by Isaac, who again was very polite and helpful. Very efficient process, definitely the easiest part of the moving process for me.

Ka
Review №87

Very helpful! Very efficient and very satisfied with customer service through lease process.

Br
Review №88

Very quick and hassle-free check-in. Upfront receptionist about terms and conditions. Convenient location and secure facility. Competent and well-priced.

Er
Review №89

Nice place, secure and clean. Some units are climate controlled.

La
Review №90

Chanel was very helpful and nice during my move from one unit to another. She provided exceptional assistance.

Pu
Review №91

Best Service! Was able to get right in and made sure I was able to!

Ji
Review №92

This is a very clean, organized, and convenient facility! Along with being very well run by Isaac, whos a real pleasure to work with! He was very helpful, and I couldnt be more pleased with my decision to lease a storage unit here!!!

to
Review №93

Wonderful service from Chanele Darner cant wait to move in.

Jo
Review №94

Chanele and Brent were very helpful. Great friendly people.

De
Review №95

Super nice staff - thank you Isaac! Facility extremely well kept! Highly recommend this location for the best service around!

Eu
Review №96

Staff was very professional and courteous. Facility was clean and inviting. I would recommend to anyone!!

Fr
Review №97

Six months storing household goods in a very clean, modern storage environment with friendly, flexible and knowledgeable staff. Movers commented it was the best they had seen. Recommend to others who want trouble free experience.

Ty
Review №98

Working with Evan was great. Fast and excellent customer service got us the exact unit we were looking for. No extra fees or anything!

Ap
Review №99

Good service

Sk
Review №100

Great service, clean, very professional. I would definitely recommend to anyone needing storage.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:10986 Allisonville Office Dr, Fishers, IN 46038, United States
  • Site:https://extraspace.com/storage/facilities/us/indiana/fishers/1000000995/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODM2OTEwOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 317-662-2907
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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