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Gadget Genie | Cellphone Repair | Data Recovery | Smart Home Automation
2016 S 320th St Ste O, Federal Way, WA 98003, United States
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Gadget Genie | Cellphone Repair | Data Recovery | Smart Home Automation
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Do
Review β„–1

The name matches perfect with their services! πŸ†What ever electronic Gadget πŸ“² πŸ’» 🎧 πŸ”Œ that you are experiencing issues with or have any questions about, they are Genies πŸ§žβ€β™‚οΈπŸ§žβ€β™€οΈ on the field!!They will take their time to figure out whats wrong with it first!.. so they could then solve it correctly... and all at a very reasonable price...A standard practice, that sadly must repair businesses do not do any more.And best of all, this Genies do not come only with three wishes!! πŸ™Œ... so bring all your gear to them!.. They are HIGHLY recommend! πŸ‘

To
Review β„–2

I recently got my phone wet. I kept receiving a message that the phone wouldn’t charge because something was wet. I decided to put my phone in rice.After a while, I went to charge it and the cord wouldn’t connect to anything inside the phone to charge it.The next day, I looked online for a phone repair shop near me. Luckily, I happened upon the Gadget Genie store. I walked in. There were technicians at the ready to help.I ended up working with Chris, I believe. I told him my sad story. He looked at the phone, and said, β€œI’ll be back in a minute.”About 5 minutes passed and he was back. He had opened my phone and removed a rice kernel. I asked about the cost and he answered, β€œNo cost.”I was very impressed with this business. I’d recommend this group to anyone. They’ve seemed to have gotten it right-good service and competent work. This is my new electronics fix-it shop.Thanks!

Je
Review β„–3

Fast and considerate. Accepted a drop-in to fix an iPad and the tech was able to fix it while I waited. Great service!

Ar
Review β„–4

I took my tablet for a screen change. when I picked it up they informed me that it was not charged.I went home charged it, found out that it has no sound and it also works with the cable in place. I called them I was told to take it back when I arrive they informed me that I had to make another order (means pay again) all ready pay four hundred something… they should replace the screen charge it and checked everything possible to be fine before hand it to me .. I give this rookies 0.000 start 0.000 recommendations and 0.000 coming back! very am professional!

Ed
Review β„–5

Nathan is the bomb. He got me running on an old Samsung phone at a great value! Highly recommend!

Su
Review β„–6

I brought my iPhone 6S Plus in, because it had a cracked screen. (Ive had this phone for 7 years.) I mentioned an issue that I could barely hear people when talking on the phone. Turns out, your iPhone may look clean, but its gunky on the inside! Cleaned it out, and now my phone conversations are loud & clear. Home button is snappy and clicks again. No extra charge for cleaning out my phone. $80 to replace screen glass. Fast turnaround. I couldnt be happier! Chris is the best, also :)

Te
Review β„–7

Drive over 90 miles as these are the only shop who does micro soldering. I needed my charging port fixed. When I got there the guy was very nice and looked over my phone and found I didnt need to replace my port. I just shoved debree in a fit of frustration and it was really packed in. He got it under a microscope and pulled everything out and it worked! Plus side is he didnt even charge me! Great service, worth the drive honestly to save the money lol. Other shops wouldnt have done that, just charged me and replaced it.

An
Review β„–8

Drew did an amazing job in such a short amount of time. He fixed everything and the screen protector was straight. 😁

De
Review β„–9

Yall made my day. I appreciate all your help! I will be back and referring friends for sure! 10/10 WILL recommend.

M
Review β„–10

Nathan in Federal Way is awesome. Fixed phone quickly and inexpensively. Ive been to this shop multiple times and they always do great work.

Ad
Review β„–11

I was greeted right away when I walked in and the super helpful staff person was attentive and ready to help! I brought in my Surface Pro 4 for a non working type cover and blue screen of death when turning the camera on. Set it up to be diagnosed….will continue this once repaired or convinced to buy a new one.Also had an iPhone XR screen replacement done same day! I was told it would be done in 1-1.5 hrs and when I came back in this timeframe it was ready to go! Super helpful staff even stayed a few mins late to see me through my transaction. Totally worth the money when there is nothing wrong with your phone! Screen replacement is guaranteed for life and so is the tempered glass screen protector I purchased. I was referred to Gadget Genie when by my local computer repair place and I wasn’t disappointed. I’ll be a repeat customer for sure!

Da
Review β„–12

I visited gadget genie to get my cell phone screen replaced the staff were very helpful and also suggested other features of this business other products that are offered. The price to repair my phone was cheaper than other repair shops that I visited and I was told 2 hours to repair it and was done when promised. I recommend this business for your repair needs as I enjoyed my experience here and all my future needs will be done here GREAT job gadget genie.

An
Review β„–13

Chris was phenomenal all around professional and a genuine Soul thanks for taking care my phone and giving me a great deal on it. Appreciate you Sir.

Ca
Review β„–14

You guys here brought my phone back to life! Great customer service got phone fixed in a timely manner will recommend to my friends and family

Ch
Review β„–15

They were very professional and knowledgeable about phones. I had gotten my sim card stuck in my phone and the gentleman was able to dislodge it for no charge. I definitely will tell my friends and Im going back to purchase the liquid glass to protect my screen. The other salesman in the store gave me an convincing example of why I should get his product.Very nice experience working and talking to these techs

se
Review β„–16

I went in to get my Nintendo switch repaired and a gentleman by the name of Nate was very helpful, unfortunately it could not be fixed and it was almost the same price as a new switch. He took some money off the new switch for me and he was super friendly, I highly recommend this place.

Os
Review β„–17

Hands down the best repair company Ive ever worked with. PERIOD. I had my work phone (a Nexus 5X) repaired by a company in Seattle and it extended its life enough for me to get some, but not all my data before it died again. After taking it to 5 repair shops in Seattle, all of them said my phone was unrepairable for various reasons. Chip off wasnt an option, The data is encrypted and inaccessible, The phones chips have burned and cannot be melded back.I had heard of Gadget Genie and was reluctant to make the drive before, but after I exhausted all options I could find, I took my phone to them and explained the issue. All the staff are highly professional, kind folks who said there was a chance it could be repaired, but that it would take time and be difficult. Joe worked on the phone and after about a week, called me with incredible news. He successfully did a true chip off, without damaging the data, on a donor board 5X which they provided. I couldnt believe it. Everything was intact and accessible. He even backed up the data on a flash drive, just in case something went wrong with the phone. I used my same pin, got in, and backed up the rest of my data. I would trust them to repair any and all of my electronic devices. They are worth the drive and any difference in price. The experience is proof enough. I am forever grateful for these guys and they do. Thanks yall!

Pa
Review β„–18

I live north of here by 2 hours. I had used another service shop to replace a cracked screen, but due to a family emergency the owner wasn’t able to assist with the warranty replacement. He arranged for me to have the warranty honored through Gadget Genie and I’m so grateful not only to Mitch for arranging the warranty repair, but how absolutely fabulous Nathan was working with me. His customer service was nothing short of exceptional and I imagine you would be hard pressed to find a better repair service for your device in the Federal Way area.Thank you Nathan!

Si
Review β„–19

Amazing what Gadget Genie can doIf you have an Error 14 on your iPhone he is the guy to fix it. Mailed phone from Phoenix. He recovered all Data and backed it up. Life-saver.

Ja
Review β„–20

After getting my screen replaced, my phones battery wont fully charge anymore, they are clearly doing some shady business practices and also, They charged $120 for a screen replacement on my $70 phone, I didnt want to reinstall the apps and everything so I went with it.

Aa
Review β„–21

Had a repair done to my Galaxy watch.Took a little longer than expected but the customer service and price were unbeatable!!!Highly recommended!!

La
Review β„–22

I dropped my Samsung Note 20 and cracked the screen pretty bad: multiple hairline fractures, impact points, and even had LCD damage. I took my phone to a competitor yesterday and had them laugh at me when I asked them if they could fix it ASAP, then told me it would take all day only for them to then tell me a few hours later that my phone was in such condition that if they tried to work on it any further, they would potentially destroy my phone.As someone who relies on their phone for income purposes, this was extremely distressing for me. However, the competitor recommended me to Gadget Genie and not only did they take the phone on, but they managed to get it fixed in an hour and it looks better than ever! They also had an alternative form of payment (Acima credit) so that I didnt need to make a massive payment immediately!These guys are super friendly, professional, and - most importantly - know what theyre doing. When you have a store sponsored by Samsung tell you that your phone is unrepairable and another store tells you thats no problem!, you KNOW you gotta give em a chance! Thank you Gadget Genie!

Yo
Review β„–23

The tech helped me reattach my Apple Watch face at no cost. Other places would’ve charged me $20 for 5 mins of work, which I was prepared to pay, but he generously did it at no cost. He mentioned to me that it took no effort. I am very appreciative of his honesty and integrity, but again his generosity. I’m very happy with the service I received. I will gladly continue being a customer for other needs.

Ma
Review β„–24

The BEST!!!! THEY DID SUCH AN AMAZING JOB ON MY PHONE!!!! 10/10 RECOMMENDED. Yal better stop letting whoever fix your phone and come fix it where the quality’s good at! THANK YOU SO MUCH GADGET GENIE!!!!! YAL THE REAL🐐

Je
Review β„–25

When you drop your phone on the daily, it’s important to have somewhere reliable to take it in. Gadget Genie has always operated in a professional, timely manner and while maintaining unbelievably reasonable rates. I’ve had Alex work on my phone multiple times and his work is impeccable. I’ll be a customer for life!

De
Review β„–26

I am so impressed with Master Tech Joe and his team of technicians. Joe took extra care and time to repair my iPhone SE that had lost screen imaging. Having my SE back operating fully again is so great. I am referring Gadget Genie for all repairs of your smart phones!

Fa
Review β„–27

Thank you Chris Holts with Gadget Genie for your help with my shattered iPad screen! Fast, responsive, professional, friendly and does great work! I’m very happy.

He
Review β„–28

I went to Gadget Geniefor the first time andimmediately greeted andhelped by Ron. He wasnice, professional,knowledgeable about their products. I arrived frustrated with my phone issues and left happy

Jo
Review β„–29

These guys are amazing! Were able to repair our MacBook for a fraction of what Apple quoted. Timely and very professional!!!! Highly recommend πŸ‘

He
Review β„–30

Hello Joe and Team!I am very happy to learn that this pm my son pickup his macbook air after (almost) a month repaired in GG. My son also told me about a message he received from GG team, detail of works and parts replaced. Thank you Joe and Team for bring it back to life. Keep up the good work!STRONGLY RECOMMENDED!

Ma
Review β„–31

Repaired my S9 screen in a timely fashion at a good price.

Sa
Review β„–32

This place rocks! I would recommend this place to everyone. Unfortunately, they were unable to fix my drone but they didn’t charge me for the labor cost in trying to trouble shoot my drone. They even replace a wire in it and still they didn’t charge me β€” GREAT SERVICE! I definitely plan to be back when I have issues with my other stuff.

Ab
Review β„–33

Very professional and awesome customer service. Had 3 IPhones fixed with such a great price. Because of their great service I always come from Kent to this place.

Jo
Review β„–34

I needed to replace my screen to an IPhone. I did a Google search and up popped Gadget Genie. I use reviews wholeheartedly to help make a valued decision as to where I bring my business and this place had a 4.8 star review out of 5, which is usually a good sign to me. Upon reading the first page of reviews I was sold and didn’t need to go further.I stopped by on a wed. a.m. a little after they opened and Joe greeted me. I told him what I needed and the possibility of water damage. After a consultation Joe started taking it apart. Thank goodness no water damage but my battery needed replacing. I initially didn’t want to spend the extra $ for a battery but chose to since it was already apart. Joe suggested a case and screen protector but again I initially thought I could get it cheaper somewhere else. After reconsidering on the case and screen protector, I went ahead and bought it since time is $. And I needed to protect my phone after getting it fixed.In conclusion, Joe took care of me and finished the job in under an hour! If I ever need my phone repaired I will be back to Gadget Genie and hopefully Joe will be able to take care of me. I’m sure any of the other guys can take care of me but regardless, I will be back. Thank you Gadget Genie!

Ka
Review β„–35

Great, quick service!

Ro
Review β„–36

My PS4 Pro spent a month at CPR repair. 75 to just look at it and was told 150 to replace the power supply which may or may not be the problem. Took it to GG. They said if they couldnt fix it or find the problem its free. 3 hours later and 129$ (100$ for hard drive) and it was ready for pickup. Works like new. Ill be back with any electronic repairs I need in the future. Reliable quick service and they wont try and rip you off. What more could you ask for?

Er
Review β„–37

Got 3 iPad mini screens repaired in two days, and one was finished in less than an hour. Repair quality looks good. Prices were very competitive and the customer service was great. They even did a quick button re-solder on my keyfob!Unless the screens disintegrate in the next year, highly recommended!

Ry
Review β„–38

Chris helped me with mycracked screen it was actually just a screen protector that I didnt know I had on it. High integrity and great customer service!

So
Review β„–39

Awesome service, really will look at a problem and see if you really need a fix. A+

Ma
Review β„–40

They make life so easy. In and out. Had my stuff back and repaired in less than a day. Super nice, professional, and affordable! Definitely gonna be back if I need anything else repaired!

D
Review β„–41

This is an exceptional store and the customer service is legendary. More companies need to operate the way this one does.My Wife and I came in for a repair for her cell phone and Nathan and Brian were great to work with and offered unbelievable service by completing the repair for free since it was not what we had thought was wrong originally. Turned out to be a configuration issue.Nathan even graciously offered his time to help us switch a sim and SD card, helped us in transferring data from one phone to the other, plus we got a free cell phone stand too!Do yourself a huge favor and come in and see these guys for all your electronics repair needs, as you wont be disappointed. This is our go to store from now on. A++ and highly recommended!

Ka
Review β„–42

My daughter dropped a little water on my macbook pro 2017 which I bought the brand new one $899 in a promotion . The mouse pad and keyboard stopped working but it was turning on and I could use it with external mouse and keyboard. The system was running and it was completely functional. They called me the next day and their staff told me it is the worst case scenario in liquid damage that he ever seen! I answered that I thought the worst case scenario is when the laptop not turn on at all, but as I knew that liquid damage could be serious in some cases, I didnt argue with him. He told me that keyboard, mouse pad and mainboard should be replace and it will cost $540 with tax. It was exactly the same as cost of the used one but I preferred to keep my own. So I accepted that and they repaired it for me after a week. When I started working with my repaired laptop, I realized some keys are sticky and one key is hard to push ( I didnt have this issue with my ex keyboard so it was obvious that the keyboard is a used one). I called them and started to explain that you got $540 to replace the keyboard, mouse pad and mainboard but the keyboard is used and the keys are not working properly. The representative simply hanged up the phone! I couldnt believe that happened on purpose so I called them again several time, but no one answered my phone! I thought it should be a network issue and waited ten days to hear from them but no one called, so I decided to write this review to warn customers that they are using the used parts to fix your devices and will ask you to pay for the brand new amount.

D&
Review β„–43

Nathan waited on us was so very helpful in solving my battery problem.It tested ok but it was not holding a charge. He suggested installing a high capacity battery and so far it has been great. He also installed a new protective cover on my phone, cleaned it up and now it looks like new. This was all done in about a hour. Very please and will recommend them to family and friends.

Jo
Review β„–44

Awesome place to take your electronics too. Had a charging problem with my phone, took it there and they thought they fixed it but the phone had more problems that expected. Refunded all my money even after they put a bunch of time into it. Staff was extremely helpful and friendly. Will definitely take all my electronic needs to them! Amazing company!

Le
Review β„–45

I went two cell phone repairs shop before going to Gadget Genie. One was located at the Outlet Auburn plaza the repairman there did not even tried to hold the LgV40 that i was asking him to fix it, he just look at me and said that he does not have any parts for the Lgv40. The next day i went to another repair shop inside the Commons mall and was told the same reason. On that same day i went to Gadget Genie repair shop, the repair guy plug in the LgV40 to make sure that i was telling him the problem of the cell phone then he told me that he will order the charging port for it and that it will take not less than 5 days. He told me right there and then the costs of the repair including the labor and of course the costs of the charging port was included already to that amount. It was a reasonable amount knowing that LgV40 phone is to complicated to open(well that is my own opinion after seeing it to β€œyou tube” websites). Guess what? They called me the next day afternoon and send me an email as well telling me that the phone was ready for pick-up. My words are long but to tell you this, those guys from Gadget Genie are very professional, the inside of the store was clean and those guys are very accommodating. Your money is worth when you are looking for a repair shop to have repaired your gadget. I highly recommend Gadget Genie for all your cell phone problems and Lap tops too.πŸ‘ŒπŸΌπŸ‘

Ed
Review β„–46

Great job as always! Take all my tech repairs here! Btw...Alex is better than Joe!!

Ch
Review β„–47

These people could not be more honest or professional. The customer service is top of the line. The value compared to Apple is hundreds less.

la
Review β„–48

I stopped in first thing in the morning and they opened early for me and got a new battery in my phone quickly. I very much appreciate the work.

US
Review β„–49

Cracked screen, port charging problems & a great inspection of devices. Cell phones, laptop & tablets. Very precise, accurate & knowledgeable staff. Thanks

Am
Review β„–50

I went here to get my daughters cell phone fixed. She broke her headphone plug off in her cell phone and the guys here were super nice,very professional, and helpful. They were able to pull the broken plug out, her phone works still, and he didnt even charge me! I wish I would have given him something now because I really appreciated them fixing it and saving me money from buying a new phone.

Ol
Review β„–51

Best customer service ever!! I will from now on, no longer go anywhere else for any type of repair, not even to my service carrier.My iPhone charger port needed to be cleaner out, as well as a piece of the charger broke inside. It was removed and cleaned out within 5 minutes- and within another 5 minutes, my phone had a new screen protector put on.Very happy with my visit, and so thankful I was able to preserve my iPhone 11 ProMax and not have to file an insurance claim for a new one!! Thanks so much!!

Ak
Review β„–52

One of the best place to go fix your any type of phone. I have two phones that they are fixing. One broken glass, one have a problem with part. He fixed my first broken glass and due they predicted the time to fix is not correct, they fixed for me for free and also give me a C-type phone Charger. Amazing professional and friendly staff. Recommended for all

Ja
Review β„–53

This place is awesome! I went in for a case/screen protector deal they had and they put the screen protector on but didn’t have any cases for my phone, so they said the protector was on the house. Earlier that day, on a different phone I had them replace the home button and a new battery and plate inside the phone, all for a super fair price. Go here, you won’t be disappointed. Their reviews are awesome for a reason!

F
Review β„–54

I guess there isnt much point in echoing the sentiments of 320 reviews but these guys are fantastic. 3 interactions all timely, professional and with flawless results. If you want the best experience I would recommend asking for Nathan. Just an all around good dude who will lower your blood pressure when you are in tech crisis. I would recommend them wholeheartedly.

Da
Review β„–55

Very friendly, professional, and knowledgeable. Worked hard to diagnose the problem with my switch.

Gr
Review β„–56

Joe literally saved the day! I received the devastating news of Long screw damage on my iPhone6.Over 4000 photos(not backed up of course) have been recovered thanks to joe!! Incredible work. Joe is a legend!

Mi
Review β„–57

~ βœ…Verified purchase ~Fixed my iPhone screen for $100 cheaper than the next guy. Phone works great. Thanks Gadget Genie!

Ja
Review β„–58

I have taken several pieces of equipment here for repair and I have bought products here. Ive been very satisfied. Excellent warranty, excellent service. If they cant fix your gadget they wont charge you.

St
Review β„–59

Went to Gadget Genie and Nathan saved pictures of my life long best friend my dog Benny and very important legal contacts I had

Be
Review β„–60

I just picked up a glass screen protector from this place and I thought it was cool that they will make screen protectors for any phone while you wait. It took 10 minutes to do, has a lifetime warranty and I only spent about $35 for my moto z4.

Ha
Review β„–61

This it the best I went here yesterday and already got my ps4 back and the guy there is awesome

Mi
Review β„–62

I broke my note 10 plus back glass on my phone the 2nd day I got it. Was very devastated since this is the first new phone I have gotten in a while. Called gadget genie. They gave me an accurate quote and told me to come on in. I came in the fixed my phone with in 45 min an gave me a screen protector, phone case and I got a 100 dollar insurance. For if I brake the glass in the future I work construction so very likely gunna happen. They were very profesional had my kids with me an my 1 year old daughter can walk an be loud an they were very understanding an accommodating. Thanks gadget genie for reviving my phone and giving my phone the protection it needs.

Va
Review β„–63

I couldn’t have been happier! My iPhone screen cracked and home button stopped working. They fixed it within hours and didn’t gouge me with the price!! I would recommend this company to anyone and will use them again if I need to.

Ma
Review β„–64

Really good experience. Honest and very helpful will definitely be back!

ga
Review β„–65

Nathan R. saved the day & was able to get an ancient Nexus Tablet up & running. Thanks Nathan for helping me through a few twists & turns to get r done.

Mi
Review β„–66

Outstanding service and customer service with the rep. was above and beyond. left me at ease and comfortable. will recommend this service for anyone with doubt.

Ch
Review β„–67

They have some great people working there and have always been honest and able to fix my devices quickly and with excellent quality.

ha
Review β„–68

I love this place! I work in the same plaza, and I was about to drop my phones off while I was working, get then fixed, and pick them up within an hour. I’ve been there a couple times now, since I have kids who like to break phones. I’ve received the same great service every time. They even have CUSTOM phone cases and pop sockets!! I had to pick one up. Great quality products. Thanks guys!

Ev
Review β„–69

Same Day damaged and inoperable screen, data transfer. These guys did amazingly quick work to help us get our device info transferred and at a very reasonable price. I would highly recommend them

dl
Review β„–70

The screen on my phone went half white. i called them to see if they had the part to fix the screen and they said yes! and it only took 30 min, fast friendly and reasonable price, thanks guys

Ev
Review β„–71

Highly recommended for any electronics repair. I’ve brought in a broken iPad and Nintendo Switch and the turn around was same day fixed. These guys are quick and efficient and very professional. Thanks

fa
Review β„–72

Chris is the best. Truly a cell phone god.

Sc
Review β„–73

This shop does repairs that other neaby shops do not. The techs replqced the audio chip on an iphone 7. They were fast and got the repair done fast and I can hear calls and people can hear me again. Its great!

mi
Review β„–74

They were very polite. dunno about quality though. i have to get help moving things around from i phone to cmputer tho i phone. but the new i phone im now using is the 4th samsung in 4 months. stay away from samsung junk.

sa
Review β„–75

Well priced. The people here are very skilled and friendly. I always know Im going to get high quality work when I come here and they are always honest about if there is something else cheaper to try before going all out and replacing something I didnt need done.

Wa
Review β„–76

Very good and awesome professional he fixed everything. I have gone to him twice which I was close to through away my device but he fixed.

Mi
Review β„–77

Based on the damaged my daughter did on her screen I wasnt getting my hopes up that the phone would be fixable but they did an amazing job here.. they didnt have my screen when I got there but were able to order it and called me the very next morning ready for the phone. Took abt 2 hours for them to replace it. My daughter leaves out of state in 2 days and it was crucial we got it fixed before she left. We were so happy they could help us on such short notice!! Price was much better than having to buy a whole new phone!! Not that Im excited about being back in the future, but Im sure we will be πŸ˜‚ Highly Reccomend!!

Na
Review β„–78

I really recommend this place they are very nice and very professional. They really help you with your gadget and they dont rip you off.Thank you for helping me.

Da
Review β„–79

This guy pulled off the impossible! We were told by 5 data recovery companies that it wasnt even possible. Thank you so much!!πŸ™Œ

jo
Review β„–80

This is the best shop hands down!!! The employees are very friendly and welcoming. In fact, the owners are very nice and always working to make the customer happy. Joe, one of the owners is a legend in the phone repair game, but you would never know by talking to him. These days we keep so much of our lives on phones that dropping it in the toilet or some other crazy catastrophe would be devastating. Joe is that guy you call, he will find a way to recover your lost data and not charge you an arm or a leg even though thats what most would pay to recover those special memories!!!πŸ™πŸΌπŸ€™πŸΌ

So
Review β„–81

Not having the best experience with other tech repair shops, I drove an hour to Gadget Genie in Federal Way with my jammed-up phone. I got immediate assistance and the problem was resolved in minutes at the front counter.

Al
Review β„–82

I’ll never go anywhere else for repairs! I’ve gone here twice for to separate devices and they were so friendly, and efficient. Yesterday I dropped my iPhone and cracked the screen at 12:30. I arrived at their store just after 1pm, went and had coffee, came back at 2 and it was ready. I was still plenty early to pick up my kids from school in Bonney Lake at 3. The gentleman that helped me (I didn’t get his name) gave me a great discount which really, REALLY helped me out! Will recommend and continue to go here!

Ma
Review β„–83

Very clean and welcoming environment. Staff was eager to assist me when I walked in. Brought in an old laptop of mine to be serviced. Was helped by the store manager Nathan who was extremely knowledgeable and very patient in answering all of my questions. Will definitely be returning for future repairs.

Ng
Review β„–84

Recently took my 2013 MacBook Pro to Joe at Gadget Genie. They did an awesome job in making sure the price was affordable and within reason for me to replace the screen as I was quoted over 500 at some places. Service was great and quick turn around time. Would recommend to any of my friends!Thanks Gadget Genie!

M
Review β„–85

If these guys cant fix it, nobody can. Great service, great prices, nice waiting area. I recommend them.

Ed
Review β„–86

Excellent service. Very professional. Highly recommend. They were very flexible as I couldnt pay for it for another week, so they offered to repair and I pay and pick up when I was ready, which saves so much time.Plus the communication was a huge plus. Its always nice to speak to a human as opposed to an answering machine.Again. Highly recommend. πŸ˜β€πŸ™πŸ“Ώ

Na
Review β„–87

Best place to get your phone or any electronic device fixed. The prices are always good and they first do a free diagnostic to see if its worth fixing and explore other options.

se
Review β„–88

Fast, reliable, cheap service. I highly recommend coming here. Although my phone wasnt fixed, Brian was honest, and gave us a full refund for it.

C
Review β„–89

I sent them an email requesting service and they never replied. Why would a business do this, especially during COVID time when business owners are struggling?

Ju
Review β„–90

I took my speedometer cluster to these guys to have in the connections re-soldered. At first, they said it would take a day or two to fix it, but within three hours they had it finished. My speedometer works fine. Great service from these guys. And a reasonable price. Five stars!

ch
Review β„–91

Fast and professional and nice guys also. I ran my phone over with my truck ? Maybe, we’ll the screen was fubar and they hooked it up real nice like for the right price. I would recommend these guys to anyone .

Br
Review β„–92

They had the cheapest rate, fastest service and did an amazing job replacing my Google pixel 3 screen! 10/10 would recommend and go here again! Thanks again guys!

ch
Review β„–93

Well back again a year after repair...they honored their warranty and fixed my phone no cost!! Love this place!!

pa
Review β„–94

Had a small system board that needed a piece to be soldered back on. Took no time, brought it home and plugged it back in and worked perfect. Thank you Joe and team for saving me the time!

Ce
Review β„–95

Alex did an outstanding job. He was very professional and organized. He had tons of knowledge about my phone. He also had me out in a timely manner. Someone give this man a raise!

Al
Review β„–96

Very quick service and friendly staff

Ju
Review β„–97

I love this place & the work that was put in the phone!! My baby daddy didn’t have to make an appointment in order to have his phone fix! Super easy and the work is excellent! Thank you for the amazing job that was put in the phone!! We will definitely come back. When I asked my boyfriend how long will it takes to fix the phone I wasn’t so sure if it would turn out good because the waiting time was 30 mins less! I was amazed! I strongly recommend this place for anyone who is looking for places to fix your phone.

Gr
Review β„–98

My phone needed the charge port replaced which required a micro solder. It was a Saturday and they had my repair completed in less than two hours. A whole new life for my Galaxy S 3! The price was very reasonable - less than 10% of the phones original cost.You can ship repairs to them, I visited their store in person. Helpful, practical and they listen to your needs.Thanks!

Fr
Review β„–99

These guys were great and fast. They were very thorough and my phone was ready in just a few hours.

Lu
Review β„–100

Alex was great he help me right away! As soon as you walk in you feel like you are taking care of. Highly recommended!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2016 S 320th St Ste O, Federal Way, WA 98003, United States
  • Site:https://gadgetgenie.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 253-336-4043
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics store
  • Home automation company
  • Mobile phone repair shop
  • Repair service
  • Security system installer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:10AM–6PM
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