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Walmart Auto Care Centers
1550 Skibo Rd, Fayetteville, NC 28303, United States
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Walmart Auto Care Centers

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Pa
Review β„–1

The service here is pretty good. I dont know much about auto care, but I come here for tire replacements, assuming that the price is decent. The staff is nice. The wait can be long, depending on the day and how many people are ahead of you. But I guess you can shop in Walmart and give away more of your money as you wait... Idk... Its Walmart so 🀷🏿

T
Review β„–2

Just park there, easy access, not too busy, roamed around Walmart, picked up some amazing Caramel pecan, brown sugar and vanilla wax melts. I was actually looking for discounted patio furniture...no luck 😫 Thanks Walmart, for nothing 🀣🀣🀣 just joking, calm down

Do
Review β„–3

In and out quickly. Not busy when I was there. Friendly staff.

Mi
Review β„–4

The associate was outstanding and was very attentive and a true asset to Walmart auto service center

Tu
Review β„–5

Had oil changed they forgot to close hood properly in car and dip stick was hanging out of oil change tube. Glad we found it before hood came up going down the road

Dy
Review β„–6

Greg was very nice and helped me out ! Thank you !

So
Review β„–7

Couldn’t complete my service, rather than call me and simply advise me. I had to come back 45 mins later to find out. I couldnt get serviced

Jo
Review β„–8

They were extremely helpful, polite, and fast!

Sc
Review β„–9

Tried to get an oil change prematurely but they checked my oil and informed me it was still clean and that it was too soon to do it. Saved me some money today. Whats not to like about that?

Ph
Review β„–10

Came here for a flat tire repair. Don the shop manager gave the best customer service. Wait time are usually about an hour for service to be complete.

An
Review β„–11

Services usually take about 2 hours, even if Im 2nd in line (Ive never been 1st there lol) and Ive been getting tires from Wal-Mart automotive for about 10 years. Never have any issues afterwards. Road hazard is a must if you have bad luck with tires like me πŸ˜…

Ta
Review β„–12

I got there at 7am so Id be the first customer. Got my tire changed, was out in less than an hour.

Se
Review β„–13

Didnt have anyone working for a tire repair hours after opening.

Ir
Review β„–14

They are so helpful

An
Review β„–15

Great service blessins

Da
Review β„–16

🚨do not get your tires balanced here!🚨these people had no idea what they were doing, brought it back three times and they still couldnt figure it out. the first two times, they took off the weights on one of the tires and left the weights on the three other tires, so the vehicle was vibrating horribly, then the third time the supervisor did it, he put different types of weights on different tires so the vehicle still vibrated. finally i was fed up and was not going back a fourth time, so i went to another walmart and they actually solved the problem the first time, no more vibrations. i understand people make mistakes but the reason i am so upset is that they tried to blame it on me and the manufacturer before they even tried to figure out what they could have possibly did wrong.

C
Review β„–17

Nate did a GREAT JOB on my tiresπŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

Le
Review β„–18

We called yesterday to ask hours of operation for 4 tire change. We were informed to bring the car as they were open until 630 pm.Imagine our surprise when we go inside and the story is they are closing at 5pm because they are short-staffed. I asked what changed and the guy up front smirked and said he could not take any cars because their bay was full.Sounds like a huge management issue.

Li
Review β„–19

They are very SLOW!

Em
Review β„–20

Excellent service I was told 2 hours I left and 30 mins later my car was done .

Ke
Review β„–21

Came in for a tire rotation and oil change. Has one tech doing oil changes but he was also doing 3 other jobs. Each oil change took around 45 minutes. When car went to get tires rotated the techs decided that it was a good time to take a 15 min break. Spent 4 hours get 35 to r0 Minutes Work done. Was told the wait was 1 to 1 1/2 hours. They should fire the whole staff on duty today. Waste of time. It is actually worth it to pay more and go somewhere else. You get what you pay for

Au
Review β„–22

They Keep forgetting what Im there for. 3 times they brought my vehicle back in to complete the service that I agreed to be done to it. The cool thing was that the manager stepped in and I didnt have to pay for the new tire so over all Im satisfied. Thanks for hooking me up.

Ju
Review β„–23

Been getting oil changes 4 years was great till came 2 visit my granddaughter here in N.C. when car was ready said they didnt have oil filter charged me extra 4 one off shelf 3 ft. Away no way 2 treat a senior. At 75 wasent gonna do it myself

ja
Review β„–24

Dont waste ur time here.. That colord hair lady hates her life.. She gon make u hates urs too lol

He
Review β„–25

These guys were great! Got me a discount in my tires, installed the proper lug nuts on one side and had it all done in less than an hour!

Ta
Review β„–26

Worst experience ever! Arrived at 830! Left two hours later for two tires, balanced n mounted!!!! I had one car in front of me! Every other place I ever been to took 1 hour maybe! Had them manually put on by my husband who’s an Army mechanic! It doesn’t take 2 hours. Department manager was so unpleasant, unhappy, and rude! Never again! I watched as my car was only looked at not even messed with like it was not a priority!

Al
Review β„–27

Called this location 10 times to get no answer. Needed to know something so I would not waste a trip out here. What is the point of having phones in your store when everyone to dam lazy to answer them

Ma
Review β„–28

I am very satisfied with the service that I received they did a wonderful job changing my oil

Aa
Review β„–29

They were courteous well-mannered and gave good advice

le
Review β„–30

Go here for yellow top batteries. Best replacements in town.

De
Review β„–31

Jessica had great customer service skills! Everyone is very polite!

Jo
Review β„–32

I was amazed on how nice the tire department staff was I will def return they changed my flat in no time at all and the mechanic was very nice

Ge
Review β„–33

I REALLY am thankful for the guys at the RAMSEY ST location..One of them offered to help me replace my battery even though it was close to closing time..This GENTLEMAN definitely calmed my nerves..told me that my battery was okay..Very APPRECIATIVE of the way he talked to me.His co-worker called him GandalfπŸ˜πŸ’•#goldenasset

Ma
Review β„–34

Very slow, over 3 hours to tell me my tires just need air and my tpms sensor will go off. Even the associate said it was ridiculous for it to take this long when there werent that many vehicles there.

Wa
Review β„–35

No one spike tho me about how the oil change went. How the oil looked, when to come back, if I had any questions nothing just took my money and have me my keys.

Ze
Review β„–36

The customer service is and has been great but the wait isnt worth it. Low staffing which makes it a long wait.

Ma
Review β„–37

Horrifying

sa
Review β„–38

Please don’t even waste your time. Everyone was beyond rude when I went and not helpful at all.

Vi
Review β„–39

Wonderful service, everyone was super nice.

La
Review β„–40

We had an issue with our car and they handled it perfectly and professionally!!!!

Ta
Review β„–41

I would give 0 stars if it was an option! Never enough technicians to handle a afternoon shift.

Ja
Review β„–42

Came in at 9:45 am to get a single tire put on my car after one went flat. It is now 12:00 pm and they still haven’t started working on my car. THAT’S TWO HOURS AND FIFTEEN MINUTES to wait for a single tire. I may end up waiting another hour. Don’t come here is you don’t want to spend your whole day here!!

Ma
Review β„–43

Too slow all I needed was a battery got there at 1015 they finished me up at 140 smh. All the money Walmart makes and u got like 3 4 people working. I wont be back

Fr
Review β„–44

They stuck sell you tires but dont put on 40 series

Br
Review β„–45

Went to get an oil change expecting to for it to take an hr or so was done in 20 minutes!!!

As
Review β„–46

Will Never Take My Car Here Again!!!! Wish I Could Give Them No STARS!!!

Al
Review β„–47

Great prices and friendly staff

Ad
Review β„–48

Fast & Efficient Service!

Ja
Review β„–49

Purchased tires here in August. They overtightened the lug nuts so badly that when I went back for a rotation they had to strip a nut and damaged the stud to get one of the wheels off.Im currently waiting at another shop to get the damage repaired, then have to go back to seek reimbursement.Edit: Im going to upgrade my review to 3 stars since they reimbursed my repair costs, but Im still pretty annoyed for the inconvenience.

Lo
Review β„–50

Great place very helpful

Ki
Review β„–51

They did what we needed them to do and fairly quickly.

Wi
Review β„–52

Got tired installed, was in and out in about 45 mins.

T
Review β„–53

Takes 1.5 hours for an oil change. i pulled up and sat there for 15 min before someone told me i could leave my car in line and wait inside

To
Review β„–54

Just go somewhere else. Staffed by idiots.

Sh
Review β„–55

Fast, poliet and helpful.

Se
Review β„–56

Bring a book because the wait is long. They have only one guy at the register

Ta
Review β„–57

Slowest place Ive ever been to. 2 technicians working and 3 hour wait for tires.

do
Review β„–58

Went there on a Sunday.Website says it opens at 6am.It dont open until 10am on Sunday

Ri
Review β„–59

I had no issues

Ja
Review β„–60

Ray is really nice

Du
Review β„–61

Fast service

Gr
Review β„–62

Fast service

Ro
Review β„–63

Car care

Fa
Review β„–64

It was ok

S
Review β„–65

I was waiting about 3 hours for them to change 1 tire!!!!!! Their workers were not good workers. One went to lunch for about 1.5 hours another was walking around the garage!!!! BAD BAD BAD!!!!

Information
3 Photos
65 Comments
3.5 Rating
  • Address:1550 Skibo Rd, Fayetteville, NC 28303, United States
  • Site:https://walmart.com/store/1238-fayetteville-nc
  • Phone:+1 910-868-9802
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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