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BeMobile Inc. - Verizon Authorized Retailer
2790 S University Dr, Fargo, ND 58103, United States
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BeMobile Inc. - Verizon Authorized Retailer
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Ke
Review №1

Alex and his manager on shift went above and beyond to provide amazing service. This was probably one of the best customer service interactions I have ever had. Alex was very helpful, knowledgeable and professional. We also shared some laughs which I needed and appreciated. Thank you for helping me and fixing my problem with my new iPhone!

Al
Review №2

Lacey was an incredible help in getting me set up with my new iPhone 12! I’m typically an android user and she did an excellent job running me through the pros and cons of making the switch.She is so professional and personable with all customers that walked through the door. And make my experience an absolute breeze.

Ca
Review №3

This was the best Verizon experience I have ever had. Bill was great! He took the time to answer all my questions and make it quick and easy to pay my bill.

La
Review №4

We had great service from Dominick. He was very knowledgeable and helped get through the transfer process easily and quickly. And he had cool shoes.

Sy
Review №5

Parker was great, he helped me understand my phone and explained many things that I was not sure how they worked. He went above and behind to help me, Will recommend him to everyone that I know. The service at your store is great,.

Ci
Review №6

This was the best Verizon experience I have ever had. Lucas and Jordan were both great! Lucas took the time to answer all my questions and make me comfortable and get the best possible deal!

Ma
Review №7

Alex did an amazing job! Thanks again!

Da
Review №8

Tanner and Alex were so helpful and I was able to save money on my unlimited plan!! I love seeing how patient and kind all the guys are with their older customers. Best Verizon store in town!!

De
Review №9

Alex at the South University Fargo BeMobile was awesome! Patient, kind and helpful. Thank you Alex👏

Lo
Review №10

This store has great service! I went in with a lot of questions and Parker answered all of them. He was very knowledgeable and took the time to make me comfortable with everything. I will be using the store from now on for all of my Verizon needs.

Ka
Review №11

Parker was super helpful. He took his time, and answered all my questions. Definitely recommend

Ro
Review №12

Super thorough, attentive, helpful for someone who’s not super tech-y. Lacey was great!

Ho
Review №13

Dominic and Lacey were extremely nice when helping get everything transferred correctly to my new phone. Very personable and patient with their customers!!

Me
Review №14

45 minutes and still no one has even looked at us. 2 staff walking around but not helping, 2 helping the 2 other customers in here right now. Why does every stop in one of these stores over an hour wait to even talk to someone? Every time….. someone said try this one it is better and less busy… the less busy doesn’t seem to matter, busier stores have helped me in less time.

Cu
Review №15

Very good service and Parker explained everything well. Helped sync phone to car also. Very helpful!

Br
Review №16

I had completed an online order, unfortunately something in the system messed up when I went to pick up my phone from the Grand Forks location with Andrea. Andrea did all she could and I appreciated all the she gave me past closing time. Bill from Fargo was able to fix things and get me on my way.. Although they arent from the same store. They both deserve the review. Thanks again.

Do
Review №17

My husband and I and our daughter were extremely satisfied with the service at this Verizon. Parker answered all our questions and let us know of any deals we could receive. He also explained everything and made sure we understood how everything worked. I think mostly we were impressed how all the sales people worked together to not only help us but any and all customers that came in while we were there. We would recommend visiting this Verizon 100%!

Sa
Review №18

Parker was great and provided Excellent customer service! He updated 3 phones for us and took the time to walk us through the setup process and made sure everything was up and running before we left the store. He was patient, personable and efficient and just made a usually tedious process much more enjoyable.

Al
Review №19

We worked with Alex, amazing experience. And he has the same name as me 👍🏻

Mi
Review №20

Tanner did a great job multi tasking; helping myself and another customer at the same time with different tasks. He was friendly and understanding with an annoying problem. I will go back to see him instead of dealing with a larger store again!

Lu
Review №21

Best experience ever. So attentive to my needs and wants!

Sa
Review №22

Second time I’ve used BeMobile, I can say nothing but good things. Parker was friendly, helpful and knowledgeable.

Gl
Review №23

Tanner did a great job today with my list of items needed. He understands what it means to give outstanding customer service. I would definitely give him and the store a 10!

Sa
Review №24

Parker was awesome! He was knowledgeable, kind, efficient, and a pro at customer service. Whatever he is making for salary and commission isn’t high enough, he deserves a raise!

co
Review №25

Super friendly and knowledgeable staff, alway visit this store when needing help.

Jo
Review №26

Parker was amazing. I was very frustrated with a different store in town. But i went here and worked with Parker. He was fast, efficient, and knowledgeable. I would highly recommend working with him.

B
Review №27

Alexander was fantastic! He helped me learn a new phone. He was so patient and friendly. I would highly recommend this store, Alex and Tanner!

TO
Review №28

They are always friendly and help me out with all of my questions. They even go above and beyond at times finding an extra deal here an extra deal there I enjoy working with these guys and gals.

Do
Review №29

Very helpful full filled all my needs definitely returning to this location

St
Review №30

Parker was so awesome to work with today. My daughters phone was totally ruined and she was locked out of her account. He spent time helping us get back into her account. She loves her new phone and I decided to get one too!

Da
Review №31

Bill was very helpful and answered my questions about upgrading my phone. Thanks Bill for being patient and helping this not so young lady out! 😊

Ka
Review №32

Parker is the best! Great guy, great service, and very knowledgeable. s/o Parker he saved my life.

ja
Review №33

Wow!! What a super fast and easy setup for getting our new phones, and transferring all apps and pictures and just everything. Tanner did am awesome job at explaining everything, great customer service!! Thanks alot!!

Ri
Review №34

Dylan walked me through the whole process and set everything up for meI had a few issues setting up my devices and stopped in but Dylan wasnt on staff at the time. Bill from Butte stepped in helped me even though it wasnt his sale. Bemobile is a great place for people who arent 100% comfortable with all the new technology. They are very kind and patient. Another 5 Star review for the whole staff. Great training by management in superb customer service

Er
Review №35

We were thoroughly explained all of our options available to us. Once we purchased our new phone, Parker gave us written instructions on how to properly set up new features available to us with our newly upgraded monthly plan.

Co
Review №36

Parker gave us excellent service. He was very patient and extremely helpful. Thank you Parker!!

Ab
Review №37

Dylan was so helpful! He tried everything he could before suggesting a new phone. He made sure everything was working before I left the store and was just an amazing help!

Ra
Review №38

Outstanding service every time I have stopped in. Whether it’s a quick question about the bill or to pick up an accessory these guys set the bar. As a business owner myself I know this is how you want to treat customers.

Na
Review №39

Very friendly, patient and helpful; answering many questions without making us feel silly for asking.

Ch
Review №40

Tanner went above and beyond to get me set up with a new phone quickly and efficiently. Very professional and knowledgeable. You are in great hands with Tanner!

Mm
Review №41

Patiently walked me thru my 1st smart phone!

sh
Review №42

Parker helped get my new iPhone setup: transferred data; néw screen protector; ordered protective cases. He was patient, polite and helpful.I won’t hesitate to come back.

Ja
Review №43

Never cease to be surprised. The phone I wanted to upgrade to wasn’t in stock in the Fargo Moorhead area, and the nearest one was in Valley City, and she went to go get it for me. I would love to recognize Lacey for her dedication, work ethic, and going above and beyond to make my experience the best. I would like to recognize Bill and Dylan for their outstanding customer service and am proud I made the switch to Verizon. Thank y’all so much.

Ju
Review №44

Excellent customer service and took the time to ensure I got the help I needed! Will be coming to this location for all future phone needs.

Ho
Review №45

Great experience and excellent customer service!

Ro
Review №46

My husband and I stopped in at Verizon for 2 new phones and to get on a senior plan. All our needs were met and we are very pleased. Customer service was top notch.

Do
Review №47

I just upgraded to a new IPhone 12 today. I was greeted by Parker and he did a great job of setting me up and accessorizing my new phone. Parker was very knowledgeable and answered all of my questions. I would highly recommend this store to anyone looking for a new phone or technical support.

Si
Review №48

Good at what they do. Friendly dudes. Happy with my purchase.

An
Review №49

Always very helpful and super friendly. I highly recommend them. Lacey, Tanner and Parker helped me out and they have all been great!!

Ro
Review №50

Parker was awesome. Super patient with all of our crazy requests any answered all of our questions so completely.

Ty
Review №51

Dylan was incredible. Highly recommend the south university location. He was provided excellent service and was knowledgeable about the products. Can’t say it enough. Thank you for the help

Ma
Review №52

Great place, super fast, and the guys (parker and tanner) know what’s up

Le
Review №53

The people there are very friendly and service was amazing they got us in and out like that

De
Review №54

Very knowledgeable and helpful. I would do business there again.

Da
Review №55

Great service, great person to deal with. Definitely a 10. See you next month for an update!

My
Review №56

Tanner and Lacey were friendly and very helpful! Highly recommend!

He
Review №57

This is my favorite Verizon store. I refuse to go anywhere else. Customer service is top notch!

De
Review №58

Upgrades are made easy every time I go here

Pa
Review №59

Alex was fantastic! Very patient with us and ended up saving us money!

Mi
Review №60

Excellent customer service was provided by the knowledgeable staff. They were very friendly and welcoming.

Ki
Review №61

Such an amazing crew! Thanks Parker and Lacey for all your help. Your team is great!

Ka
Review №62

Service was fast and I was helped with everything I needed! Great service!

Ta
Review №63

Wasn’t expecting to get everything done so quick along with detailed information -walked out the door with a new account and set up phone! Excellent service!

Tr
Review №64

Parker and Lacey were extremely helpful in getting my entire family set up with new phones, smart watches and an iPad. They made sure we got every discount we were eligible for. I would recommend getting your new phone here!

La
Review №65

Bill was so patient and knowledgeable. Thank you so much!

At
Review №66

It was great and super easy to get a new phone

Kr
Review №67

Excellent, personalized service. Parker is knowledgeable & worked me until every single detail was complete.

Ri
Review №68

If you need a new phone or just have questions with the one you got, this is the place to go ! Friendly, helpful customer service by all who work there. Lacey the Manager is one of the best!

Co
Review №69

Finally! I was able to visit my Verizon store to choose a new phone! Tanner and store manager Lacey were incredible guides, knowledgeable about every aspect. I couldnt be more pleased about my device, my trade-in value, the accessories, the right plan, transferring data, and the valuable advice. Over many years, Ive never had an unsatisfactory experience at this Verizon location. Highly recommended!

La
Review №70

Service was excellent! Thanks for making the upgrade easy.

Sh
Review №71

Tanner, service rep, is very knowledgeable about the products. He was friendly and patient in answering our numerous questions. We are very happy with how he helped us in making the best decision for a plan and products to best meet our needs. We will plan to shop there again.

Ka
Review №72

He went above and beyond to help with phone car connection! I appreciated his helping although it was more complicated than a phone issue!!!

Ju
Review №73

Lacey is awesome!!! She has helped me on two occasions and has solved all my problems and answered all my questions. And she did it quickly!!! She is very good also at multitasking. Had to take a phone call and help another customer and was able to do it all efficiently! I hope she’s here a long time. She’s definitely my go to gal!!! Thank you Lacey...you lifted a tremendous weight off my shoulders!🧡

Su
Review №74

Got a call that my new watch was in. Stopped by and Tanner had it set up and ready to go for me within minutes!! It was great!

Gl
Review №75

Lacy helped me and she was great. Knows her stuff and she is very, very helpful.

Do
Review №76

Lacey is wonderful! I was doubting Verizon, but she had made me a believer again.

Da
Review №77

Staff was great and readily helped with enthusiasm

Le
Review №78

Knowledgeable and friendly.My first new phone in years and Im glad I picked their store.

Sh
Review №79

My husband and I recently bought new iPhones at your south Fargo facility. We worked with Lacey, a real professional. We were not comfortable with all the technology in our newly purchased phones. Lacy was patient, helpful and accommodating. She has even helped us when we have a question from home. We will always look for Lacey at Be Mobile.

Au
Review №80

Alan was outstanding! Helpful and patient...very personable.

Sc
Review №81

Lacy was a rock star. Top rate service. Thanks for making the upgrade so easy.

ju
Review №82

Tanner was great and fast friendly service. Well be back!

Re
Review №83

A few weeks ago I purchased a new phone as mine had been 6 1/2 years old and not even able to be charged anymore. Dylan at South University was amazing!! He worked overtime to help me purchase a new phone and accessories, gave me helpful advice, was friendly and got me up and running again! Everything was transferred successfully too!!Would ask for him again!

C
Review №84

Best customer service around!

pa
Review №85

He was very friendly and very helpful.

Mi
Review №86

Parker was very patient and he answered all the questions I could think of.

Sa
Review №87

The guy that helped us was very nice and he was very helpful and he knows what he is doing.

Su
Review №88

Lacey is knowledgeable, patient and clear and willing to answer all kinds of questions. A friend sent me to her and he was accurate in his praise of her.

De
Review №89

Our family just upgraded our iPhones, and we needed help transferring data and apps as well as setting up our phones. We received the best customer service we have ever experienced from Lacey. She was friendly and efficient, answered all of our questions, and she even called another store to have them deliver a case that our daughter wanted but was out of stock at Lacey’s location.Lacey deserves more than five stars. She scores a perfect 10 in customer service. This location is now our go-to spot for cell phone purchases and service.

Ju
Review №90

I would have rated this a 10 star if I were able. Lacey helped me very much when I had almost no where else to turn. I tried multiple Verizon offices and I dont mean to disparage them however I got the help that I meeded here.

ma
Review №91

Bill was a great helper and made it less stressful!

St
Review №92

Lacey was great. Very patient and thorough in all our questions. Thank you for the transfer and setup of our new phones.

Le
Review №93

Very helpful and knowledgeable about their products

St
Review №94

Lacey at the S. University location was my agent and gave me the best and friendliest experience. I watched Dylan with his two customers and he was great as well. Thanks guys!

Na
Review №95

So helpful and professional! Will only go here for my cell phone support!!

To
Review №96

Let me just say I am not one to normally leave a review. But to say Jeremiah earns one would be an understatement. He is hands down the most knowledgeable person I have ever met in this industry. He made it VERY easy and comfortable to get a new phone. He showed so much fun and excitement with every step he took with us! We will come to him every time in the future. Cant wait to send him more business as well. If you would ever doubt getting a new phone because of all the haggle and nervousness go see the fine young gentleman! Thank you very much Jeremiah!SincerelyTom

Du
Review №97

Had great service today at Verizon in south Fargo

De
Review №98

After a very horrible experience at the corporate store, and a 45 minute wait...went to independent store and had the best experience from them....I will never visit a Verizon corporate store again, and if I have no choice but to go to one I will switch to a different carrier.

la
Review №99

Great & fast service, super nice people!

Da
Review №100

5 star rating for Be Mobile Inc. Store #2790. Lacey and Bill were excellent sales representatives and took care of getting my cell phone up and working again. Thanks

Information
9 Photos
100 Comments
4.7 Rating
  • Address:2790 S University Dr, Fargo, ND 58103, United States
  • Site:http://bemobile.com/
  • Phone:+1 701-281-8009
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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