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Sleep Outfitters
1617 N Dixie Hwy Suite 105, Elizabethtown, KY 42701, United States
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Sleep Outfitters
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Da
Review №1

Carlie was great help and was really patient with us while we decided. Great customer service and experience.

Da
Review №2

Carlie was great! She greeted us as soon as we walked in and she was very knowledgeable about all of the products. She was able to show us and let us test out everything we needed. We got an awesome deal and we’re very impressed with how quick the delivery will be. We’re very excited to get our new bed!

aa
Review №3

Carlie was the best sales person ever she is very knowledgeable on all products sold in the store. We walked in 45 minutes before closing, she was still up beat and helpful. She made us feel comfortable with such a big purchase. We bought the Tempure lux breeze with TempurErgo smart base.

He
Review №4

After calling around to numerous places, Carlie was by far the kindest person over the phone. Very informative. Great prices. When arriving, she was busy with another customer but still took a moment to let us know she would be with us shortly. Very kind during whole interaction!!!!

Ki
Review №5

Richard was very helpful. We had a great experience shopping for and purchasing a mattress.

de
Review №6

Richard at the Elizabethtown store is very nice and taught me a lot about my temperpedic mattress that I didn’t buy from him or his store. I did buy sheets for my mattress from him he recommended and when it’s time to get a new mattress I will be going to visit him. If your looking for a mattress go see Richard at Sleep Outfitters in Elizabethtown, Ky.

As
Review №7

Thank you Richard for helping me find an amazing bed for my mom! She was super happy with the simple speedy process and the variety of selections. I can’t wait to come back to chose one for myself.

Mi
Review №8

The BEST CUSTOMER SERVICE EVER!!! Way better than most other places! We had Richard helping us and he was amazing!! I’m so excited to get my new bed !!

Ja
Review №9

Richard was so helpful! We purchased the wrong bed a few months back, and Richard helped us return the bed and find the bed best suited for our sleeping needs! Hes an extremely good listener, provides prescriptive solutions, and will get you the best price!

sa
Review №10

Wonderful experience. Richard was so helpful and insightful. Im new to the area and was in need of a new comfortable mattress for me and my boyfriend. Richard explained everything so well and so professionally. He even welcomed me to Kentucky. I would definitely recommend shopping here and please speak with Richard Mcintyre for all your needsThanks Richard for everything.

Ja
Review №11

Adam was the absolute best. Did not waste my time nor did I waste his. I came in there with my sister who is with special needs. Adam was very patient and understanding.Adam was kind and sincere. Told him what we needed and he delivered. Adam is a well mannered employee. I appreciate employees that are willing to go out of there way help. Thank you so much AdamHannah says it’s comfy

Do
Review №12

Carlie was so pleasant to work with. She went over all the mattresses I looked at and broke down the prices and did variations of what I could get and what might work better for me because of my handicap. What a great experience. Thanks Carlie at the Elizabethtown location.

Lo
Review №13

I went into the store needing a mattress and I was overwhelmed. Carlie was able to talk to me and walk me through all the different selections. I’m grateful she took the time to help me make an educated purchase.

Bl
Review №14

We love our adjustable base and mattress. Richard was very knowledgeable about all the products. If you need a great mattress definitely check them out.

Ru
Review №15

Awesome store to buy from. I have bought several beds from this store and have been satisfied with the products they offer. Service is fantastic and the employees are very courteous. They go above and beyond to satisfy customers and meet their Needs. Richard was my salesman and I will ask for him every time I shop there.

Ja
Review №16

Richard took my wife’s call to confirm a certain bed was in stock and when we arrived, we’re greeted by Adam who did a wonderful job of showcasing the two twins for our teen. We picked one, to find out it was not only on sale but that they offered military discount. So, A+ 5-Star review for Richard/Adam and Sleep Outfitters E-Town for this smooth transaction. Thank you, Gentlemen. We will be back should we be in the market for another mattress.

Mi
Review №17

Richard made everything quick and easy for our first mattress purchase! Super friendly and helpful service.

Ta
Review №18

Adam is an absolute fabulous employee!!!! He instantly stood up and walked to me and greeted upon the door opening. He was very friendly. I already picked out the mattress I needed to buy for my son and I wanted to see the mattress and try it out. I ended switching the mattress I wanted and Adam was so helpful with this process. I felt bad because he had to keep picking them up and putting them down so I could test the firmness of each of the three. I was able to find the perfect mattress thanks to Adam and get a early delivery date and I am so excited!!! As I was waiting for Adam to complete my transaction I found it highly impressive how he would maintain conversation with me and politely excuse himself to address the new customers that walked it. His ability to remain calm while being the only person working that day and taking care of three separate customers was impressive. We even spoke a little about the military. So to Adam I say thank you and to Sleep Outfitters I say you all have one heck of an employee and a hard worker. Thank you again!!! P.S. GO ARMY BEAT NAVY (Inside joke for Adam :)...)

Ca
Review №19

I suffer from nerve damage and needed a special pillow for my neck. Adam was able to help me and explain everything to me. He was compassionate to my disability and helped me tremendously. I cannot stress enough for people to spend a few extra dollars for good bedding that your going to spend 1/3 of your life laying on.

Tr
Review №20

Mr. McIntyre was extremely helpful and went out of his way to get the bed to the store. I highly recommend sleep outfitters and working with Mr. McIntyre!

Ma
Review №21

Very pleased with our experience.Looking forward to our new bed.

Ch
Review №22

Adam was great! I honestly don’t like dealing with most salesmen and I had a really good experience in the store. He was very helpful and knowledgeable. I will always refer people to see Adam at sleep outfitters.

Je
Review №23

Richard was super nice, professional & helpful helping me pick a bed. They have fantastic prices, great inventory & the store is immaculate. I will definitely shop here again.

Jo
Review №24

I had a wonderful experience purchasing 2 beds. Richard went out of his way to serve my needs. We talked over the phone for an hour before store hours. He helped in deciding which bed would be best for my aging parents. We chose the adjustable tempurpedic bed and they couldnt be happier. He even came to the house to program the bed and ensure my parents knew how to use the remote. Thanks for the exceptional service Richard!

Na
Review №25

Very happy with our experience with the Sleep Outfitters organization. We had already visited other mattress stores, and had an idea of what we were looking for. Greeted at the door, it was obvious the store was serious about safe protocols due to Covid. We were fortunate to have the manager as our sales person, who knew his product well. Absolutely no pressure to buy, but we did after lots of testing different styles. Our mattress was delivered the following morning at the scheduled time by professionals, who delivered and removed our old mattress/box springs in ten minutes, while wearing masks, gloves, and shoe coverings. Very happy with our purchase.

Fa
Review №26

I went to another store before coming here. The last store didn’t even acknowledge me walking in. The moment I came in I was greeted by Richard McIntyre. He let me take my time to check out all the mattresses and he didn’t mind my 7 year old playing like the kid he is. He made sure everything was clean and disinfected and explained all the differences in the mattresses to me. He knew I couldn’t make a sale right then because I wanted to confirm with my husband and he graciously still continued to work with me. I liked that he didn’t try to push me in to a sale right then. After I got home I called him and the deal was made! Excellent customer service and just an all around nice guy. Now I’ll have a new mattress in time to recover from my surgery!! Thank you Richard!

Ci
Review №27

I recently went into Sleep Outfitters to just look at the beds, not thinking I would be buying one that day. I met Richard McIntyre when I walked in and was greeted with such professionalism and kindness. He was excellent with his knowledge of what would be best for my needs and not pushy at all. He was extremely helpful with the entire process from start to finish. I even received a phone call the next day from him letting me know that there were a couple of cancellations for deliveries and checking to see if I would be interested in moving my delivery date sooner. I would highly recommend this business and location if you are looking for a new mattress or accessories. I definitely will shop here again for my future needs and would highly recommend Richard to assist you.

Le
Review №28

I had a great experience here on Memorial Day. Richard McIntyre was extremely helpful and patient.

By
Review №29

My Time with the Salesman was so very pleasant, I was given so much helpful information, that I needed in the aid,in buying a proper bed for my my 80 year. was a mother old mother with Health

Je
Review №30

Richard was very courteous and professional. Very helpful in picking mattress and pillows to suit my need. Thank you Richard.David and Rhonda Ramey.

RI
Review №31

Richard and Adam at the Elizabethtown store were outstanding. Honesty loyalty and professionalism goes along way with me and those two definitely showed me all three of those traits.Thanks for the great mattress

Bo
Review №32

Adam was a lot of help in helping me pick and purchase the mattress I was wanting. Thanks ever so much.Delivery was dropped off in scheduled period.

Ca
Review №33

Adam was very helpful! Did a little quiz and got us a mattress that ticked off all of our boxes. We’re so excited to get it in our home.

Br
Review №34

Adam at Sleep Outfitters gave us great, straight forward service. They made finding, buying, and delivering our bed an easy process.

Ja
Review №35

Great service. Really impressed how the staff went above and beyond to help us get a good nights sleep. Will be back next time we need a bed.

Mi
Review №36

Adam was highly knowledgeable and very welcoming. He answered all of my questions and was patient with my two rugrats in the store. I highly recommend stopping in to see him!

Ch
Review №37

Adam and richard madevit really simple and easy to buy a new mattress 10/10 would recommend buying a mattress from here

Le
Review №38

Richard was very professional and courteous. His knowledge of the products made it easy to pick the perfect products.

Da
Review №39

Richard McIntyre is extremely helpful and patient with us as we were changing our minds on the bed we bought. Je didnt hesitate to get our order exactly as we asked. Looking forward to our new bed

Mi
Review №40

Adam is wonderful! Very knowledgeable and helpful. I’m extremely happy with my purchase.

Me
Review №41

Richard was extremely helpful in getting us the perfect bed, delivery was set up fast. We are very happy we chose sleep outfitters.

Ke
Review №42

Excellent service, friendly smiles and very knowledgeable. Highly recommend visiting this place. Bring a blanket. LOL

Mi
Review №43

Adam was a wonderful sales associate and was one of the reasons we went with this company for our sales purchase. Defiantly ask for this salesman when making your purchase. A++ experience and a very easy purchase.

Sh
Review №44

Richard McIntire was wonderful and answered all of our questions and helped us order our dream bed.

Ca
Review №45

Excellent customer service! My husband and I had a great experience working with Richard. He was very patient with us and took extra precautions during COVID to make us feel safe and protected. He also stood by everything he said! Highly recommend!

Ph
Review №46

Sleep Outfitter, Elizabethtown, KY: First of all let me commend Jason Smith the Manager at this store for taking the time to listen to me and my need and understanding the urgency in which I was there. I explained to Jason why I needed the mattress and like a true mattress salesman he made sure I understood the difference in the two beds I was looking at which assisted me in making my decision to get the mattress I needed. Jason displayed excellent customer service, expert evaluation and knowledge of the the products and presented me with a price that beat everyone else in town. I highly recommend to anyone looking for a mattress to go see Jason at Sleep Outfitters and let assist you with getting the best mattress at the best price that will be the best product for your sleeping pleasure. GREAT JOB Jason, they need to give you a raise, customer for life.a

Pe
Review №47

Richard was so helpful. No pressure to make a sale.

Mi
Review №48

Staff member was very helpful and was able to recommend an affordable option for me.

St
Review №49

We had Richard help us find the perfect fit for our new mattress. He was incredibly helpful and polite. Definitely recommend going here for a mattress!!!! Great prices and discounts on early everything you buy!

Br
Review №50

Adam was very friendly, knowledgeable and professional. He listened to our specific needs, and was very helpful in guiding us to find our perfect mattress. I will recommend Adam at Sleepoutfitters, in Elizabethtown, KY, to friends and family.

Sh
Review №51

Great service. Thanks Kristen.

Ca
Review №52

Richard was very helpful and nice.

De
Review №53

My husband and I bought a bed three weeks ago from the Elizabethtown store. Our salesman was Richard and he was excellent. Everything he told us he did. He was very professional and mainly he cleaned everything we touched, and I felt very comfortable and safe during this pandemic in the store! Shout out for Richard!

Ja
Review №54

Richard was such a great help! Excellent customer service, and a great value for my money! Thank you Richard I am sure to be a repeat customer. :)

Ju
Review №55

Richard was awesome, got a great deal on two beds, awesome service and delivery!

AD
Review №56

Great customer service!

Ja
Review №57

Adam was awesome!!! Thanks for helping us find the right mattress.

ma
Review №58

Am very happy with their return policy. We had bought a mattress and were not happy with it and Richard McIntyre made the exchange a very easy process. Would recommend for your mattress needs.

Jo
Review №59

Ran it today to grab a new mattress. Jason is the man he asked us key critical questions on sleep patterns and lined my wife and I up with a mattress within 5 minutes. He was very knowledgeable and respectful. Overall experience with him was 20 minutes from introduction to out the door. Jason youre the man! Thank you so much!

Ka
Review №60

My husband and I had done some shopping for a new mattress and really hadnt had much luck until we walked into Sleep Outfitters in E-Town. Jason was knowledgeable, friendly and extremely helpful! We found our mattress quickly and was in and out in 20 minutes. We had a very good experience!

Ja
Review №61

Adam at the store in Etown KY was very helpful. He was very attentive and knowledgeable. Thanks again for the prompt service and follow ups.

Co
Review №62

Great in-store experience. My wife and I were well taken care of by Jason Smith who gave us great customer service. We described what we were looking for and he showed us the available options and didnt try to up sell us on anything. We visited other stores nearby that tried to bait and switch us with the price at the last moment. Not at this store. Recommend this place over Mattress Firm.

Ma
Review №63

Richard was very professional, knowledgeable, and patient as he helped us find the right mattress and adjustable base for our needs.

Ma
Review №64

Doing business with Jason at Sleep Outfitters was a wonderful experience.He answered all our questions and helped us make the best decision based on our specific mattress needs. We got a great deal and delivery was swift and efficient. Would definitely recommend this store for your next mattress purchase.

Ma
Review №65

I am very pleased with the expert service I received from Jason Smith at the Elizabethtown Sleep Outfitters today. I had done some research and was ready to buy. He answered all my questions and gave additional information. I know I got the right mattress.Thank you Jason!

Br
Review №66

Jason Smith at Sleep Outfitters “hooked” us up. His knowledge of the product & willingness to explain the differences was well appreciated. Thank you for a job well done!!!!

Rh
Review №67

My husband and I went to buy a new mattress and met Jason. He was wonderful he helped us find exactly what we needed. We both have neck and back issues. He found us the perfect mattress to meet both of our needs. He spent a lot of time with us and was very knowledgeable. I was so glad we stopped in!! What a nice place to go!!!

Jo
Review №68

Obviously great products. But we honestly shop here for the amazing knowledge and information to meet your individual needs and the honest, truthful service of Jason Smith. Weve followed him from his previous employer where we were blown away by his service with 2 separate mattress purchases.Highly recommend you ask for him and see for yourself.

Mo
Review №69

Jason was great to work with he was very friendly and conscious of my budget for a new mattress for my daughter. We looked at a few other places and he was the most selection. He was her knowledgeable about the different mattresses.

St
Review №70

Jason was very engaging and knowledgeable about every mattress. I was unsure and overwhelmed with which mattress to purchase but he was able to answer every question I had. He listened to all of my needs so I was able to have a perfectly suited mattress delivered to me the very next day!

Ri
Review №71

Richard met us at the door with a smile and a handshake. Invited us to look around and ask questions about any product. This is the only store in E-Town that sells Tempurpedics and we were in the market. He explained to us in detail about the different versions of each bed and helped us select our forever bed! Customer care was one of the best we’ve ever experienced and Richard is to thank for all of it. Definitely our last store for any bed we’ll ever need. Thanks to Sleep Outfitters and Richard for this more than pleasant experience!

Je
Review №72

We purchased our first mattress in November of 2019. Jason explained the Comfort Guarantee at that time (100-120) days, there about. We had no inkling we would be using it. But come February, we did just that. Stopped in, spoke to Richard McEntire, and told him our dilemma. He was a JOY to work with. We picked out our new mattresses at that time and we have been 100% in love with our beds. I thank God every night when I lie down to go to sleep. And “Thank you,” Richard, for being so supportive and making this exchange hassle free and taking care of the details. The delivery guys were courteous, professional, quick, and cleaned up after themselves. Thank you, Sleep Outfitters. Happy customer.

PE
Review №73

Just wanted to give a shout out to Richard for being so helpful with helping me with a workers comp case. I had a client with a broken back that did not want to give being able to sleep with her husband. I was able to work with Richard and he made sure that we had every possible comfort for our client. Thank you Richard for making my job easier and helping to make my client happy!

Ca
Review №74

I have been to many mattress stores and it wasn’t until this one we dealt we needed to buy our tempurpedic beds. We dealt with Jason and Richard and they were amazing. They always took into account our needs versus the best options. They strive for costumer appreciation and it shows in every interaction with them. Thanks guys.

Ad
Review №75

Great service. Knowledgeable staff. Jason took great care of me and took the time to make sure I found what I wanted. Highly recommended

Da
Review №76

Couldnt be happier with the experience that I had at Sleep Outfitters.Jason is an outstanding representative for this company. He was extremely polite and very knowledgeable about the products in his store. I would highly recommend this store to anyone.

Re
Review №77

QUALITY PRODUCT and AFFORDABLE PRICESOur salesman, Jason, was knowledgeable and friendly. We received excellent care! The delivery service was also top quality- polite and careful efficiency with setup. We highly recommend this business!

Em
Review №78

Jason Smith was more than pleasing to work with! not only did he allow us to choose the mattress we wanted, he educated us on each mattress in the store and how mattresses effect the way we sleep. we truly felt that we were knowledge enough to make the best decision for us. we are happy customers and will be back!

Me
Review №79

Richard is awesome! So helpful and customer service is on point!

Sa
Review №80

Sleep Outfitters was our second stop on the day...and after our experience there, it should have been our first. We had the opportunity to work with Jason. He was incredibly friendly, kind, and knowledgeable of their products/mattresses in general. He worked hard to stay within our budget (working with us on prices), and found us several mattresses that were amazing! When working with Jason, you forgot that he was a salesman because of how personable he was. I HIGHLY recommend anyone looking for a new mattress to head here OVER anywhere else in the Louisville/Elizabethtown area, it is well worth it! We are all looking forward to new restful nights, thanks to Jason and the amazing team over at Sleep Outfitters!

Ja
Review №81

Had an awesome experience with Jason, definitely an easy guy to work with and get the best bang for your buck! Went to every store in town and settled for this one and glad we did. Awesome people awesome prices!!

Sh
Review №82

Went in to find the best mattress for my lifestyle. Jason helped me with all the facts and took as much time as I needed to be completely squared away. Easy process for such an important decision. Thank you so very much.

De
Review №83

We purchased our second bed with mattress from Richard McIntyre. He was so helpful. Made sure that we were happy and comfortable!! I will recommend this awesome store to all my family and friends!! Thank you again for being so attentive!

Te
Review №84

WoW! Buying a mattress nowadays is complicated! I learned so much! However, after going to multiple stores and websites, it can be overwhelming. The expertise that Jason Smith (Elizabethtown) afforded was phenomenal! There wasn’t a question I had that he couldn’t answer, SO knowledgeable and patient. With his help, I feel that I’ve made the right choice and an investment for a good nights sleep. Thanks so much Jason!

De
Review №85

Great service. The sales guy there was excellent. He quickly figured out what it was we were looking for, gave some demonstrations and the whole process was just pleasant. The delivery guys were also friendly and efficient they were in and out in like 10 minutes flat... it was impressive. HIGHLY recommend going to sleep outfitters they have high quality products and you know you are getting the REAL DEAL with the adjustable frames.

da
Review №86

Ive been looking for a good mattress protector and Richard was very helpful and kind! Great guy to deal with, will definitely be back when we need anything bed related!Thank you Richard for making this a pleasant experience.10/10 would recommend to anyone!

Ch
Review №87

We had a great experience mattress shopping at this store. Richard McIntyre was great and very helpful. We appreciated him listening when we said we knew what we wanted and not pushing or rushing us. Delivery was very efficient and timely and we love our new Tempur-Pedic. We highly recommend this store!

Au
Review №88

I came to this location recently to try out some of the Tempur Breeze mattresses and was greeted by Richard. He was extremely knowledgeable and helped me compare models.He didn’t make me uncomfortable or pressure me to purchase on the spot. I felt like more than a number on a sales log.Thanks Sleep Outfitters and Richard!

Lu
Review №89

Jason was great!! He is knowledgeable of all things regarding mattresses and sleep issues. Delivery crew was extremely courteous and punctual. Highly recommend !!

An
Review №90

The two gentlemen that i’ve seen working are awesome people, they are very helpful and are honest with you through the whole process, we told them what our budget was and got us out the door a bit cheaper actually. I had made a mistake thinking i had bought the mattress cover and went back and got offered the same price as before, they stood by the word! Great people who i’ll definitely revisit and give my business to first before anywhere else!

Sa
Review №91

Jason at the Etown store took his time and helped us pick out the right mattress for our needs.Couldn’t of had a better salesperson. Never pressured us into looking at higher priced mattress and let us decide from the choices recommended to us for our back and neck issues.Highly recommend!

Pa
Review №92

Jason was AWEsome to work with and has tremendous product knowledge! He helped my mother-in-law select the PERFECT mattress! Thank you so much!

se
Review №93

Jason and Richard are very accommodating. They helped find the right bed at a good price. Very good service.

Am
Review №94

Had an amazing and speedy experience with Sleep Outfitters today. Picking a new mattress was anticipated to be stressful however the manager was awesome, helpful, and made me feel completely comfortable. Cant wait for my new mattress!!

Le
Review №95

Jason and Richard at the Elizabethtown store was very helpful in my purchase of a new bed! I would recommend all my friends and family to go to their store.

Br
Review №96

Came in from out of town to check on beds for a family member in E-town. I didnt end up actually buying anything, but my family and I were treated really well by Richard there at the store. Would recommend this pace if you need a bed around the Elizabethtown area.

ka
Review №97

Great service and very knowledgeable/professional. I felt like he listened to my back/neck problems and addressed which bed would suite me based off of that. He also gave me demos and let me try out what he thought would fit. Very thankful and excited for my mattress to get here.

Ph
Review №98

Jason was exceptionally knowledgeable, respectful, and just pleasant in every way. Treated fairly and honestly. Go there for great products, a clean showroom and great service.

Ji
Review №99

I bought a mattress from Richard and he made recommendations to me that were so helpful. NO high pressure sales. Just laid back and informative. Very friendly and very professional! Thx a lot!

Ca
Review №100

Received excellent & knowledgeable customer service from Jason Smith today!! New mattress is perfect for our littles bed!😊

Information
14 Photos
100 Comments
4.9 Rating
  • Address:1617 N Dixie Hwy Suite 105, Elizabethtown, KY 42701, United States
  • Site:https://sleepoutfitters.com/ky-elizabethtown-7-1V-Elizabethtown
  • Phone:+1 270-360-0133
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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