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Ferguson Plumbing Supply
6323 N Mesa St, El Paso, TX 79912, United States
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Ferguson Plumbing Supply

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Fe
Review №1

My first here,, Danny was very helpful, will certainly visit this store in the future.

Ty
Review №2

Entrance and parking is annoying for bigger vehicles. They run out of alot of stuff but its great place for what it is.

Th
Review №3

Outstanding work outstanding job thank you gentlemen for your help and for having everything we need to

sa
Review №4

Salesperson was very helpful and knowledgeable about the products he sells. A little pricey but the service is top notch.

Ma
Review №5

Had a great experience 2/20/2020 with David and Mike. They were very helpful and got me on my way quickly. Props for the good customer service which is becoming harder to find. Thanks again for helping me get those laundry line valves!

Cl
Review №6

Had a very bad customer experience. Was called a liar in front of a couple of employees and even the managers little kid.The guy that helped me originally was great very nice and helpful.When I went back with an issue is when the original sales guy was no longer there and the guy in charge, let me have it.Think Ill stick to ordering off the internet or driving to the eastside.When I saw that they have almost a 4.8 star rating I was shocked. Then I noticed a pattern that I see quite a bit. For every poor 1-2 star rated review, that is generally very detailed and personalized. There will be a slew of very vague and general 5 star reviews.

si
Review №7

Great service, the guys a super helpful .

za
Review №8

Great people! Helped me with everything I needed! Very friendly to every person for anything they needed.

Jo
Review №9

Sold me defective electric heater. Would not take it back within 30days. Kept giving me faulty replacement heaters (two of them, Im convinced they knew they were bad!) until I got disgusted. Then it was to late for a refund/credit. Youd think theyd want to keep a happy customer for only $45 bucks. Guess not!!!Be careful & read their policies!!! Its not like HD & Lowes!!

Ja
Review №10

Terrible. The guy basically said that he did not have the part. OK, so how can I acquire this part? Online? Sure. Any particular part number? No. He tells me to take a picture of it and send it into the Delta Company and maybe they will replace it for free. The other guy pipes in, or you can just buy a whole new faucet. They need to look up the word customer service. They did not want my business and had no wish to help me. So, they go on my BOYCOTT list. Boycott Ferguson plumbing!!

An
Review №11

Extremely bad customer service, very rude and not helpful at all!!!

H
Review №12

We’ve been working with this company for the last 16 years and it’s keep getting worse and worse and worse to the point where we never going to order from them anything we used buy light fixture air-conditioning and plumbing but no more is the worst company ever to work with specially since they hire a new manager

Ge
Review №13

Good customer service. Usually has the stuff you need to get the job done.

Mi
Review №14

Needed a very specific tool to complete a job. Asked the guy at the cashiers desk if they had it, and if it was the right one. I even apologized in advance when I asked the question, How sure are you that this is the right tool? Best response in the world from him, Over 20 years experience is telling you that I know what I am talking about.Couldnt argue with that so I trusted him and bought a different tool that what I had originally planned. Got back to my job and found out that he could not have been more wrong. Needless to say I had to end up delaying the completion of the job, refund the customer a little bit of money, and was stuck with a tool that I would never use.I have heard some good things about Fergusons so I figured I would give them a shot. Will use them only as a last resort from here on out, and with EXTREME caution.

Be
Review №15

Always a good service and the personal is so helpful

El
Review №16

Good customer service and are very knowledgeable

Be
Review №17

Great service!

Pe
Review №18

Awesome customer service!!!! Went in not knowing much about what I needed and they walked me through exactly what I needed to do...

Ch
Review №19

Employees are helpful and knowledgeable!

Ra
Review №20

Quite alright.

Ju
Review №21

Great service!!!

Information
3 Photos
21 Comments
4.1 Rating
  • Address:6323 N Mesa St, El Paso, TX 79912, United States
  • Site:https://ferguson.com/branch/n-mesa-st-el-paso-tx-plumbing
  • Phone:+1 915-581-3076
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Pipe supplier
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–12PM
  • Friday:Closed
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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