user
Walmart Auto Care Centers
12236 Montana Ave, El Paso, TX 79938, United States
Appearance
Walmart Auto Care Centers
Comments
Ma
Review β„–1

Fast, nice and inexpensive!πŸ‘πŸ½

Da
Review β„–2

Went for an oil change. They were Friendly and fast service.

Mi
Review β„–3

15 minutes in line to be told appointment needed to get tires, no thanks, too many other options in town

DJ
Review β„–4

Great service

Th
Review β„–5

Took my car to get new two tires in the back and they balance my tire and put a weight on it and these rims are aluminum and I talked to Joe the manager was disrespectful and they didnt want to fix the problem so dont go here bunch of bs Joe Im going to the top to fix your ugly attitude to me and just walked off if I was working there I take all you guys on worst place to go if I can have you a 0 star I would.

Ch
Review β„–6

Great prices

Je
Review β„–7

Fair price on tires but service was so slow. Not sure I’d go again!

Wi
Review β„–8

I appreciate the friendly people that help me to understand theyre stock that they carry and where to find it. They carry discounted items that you would not be able to buy at such low prices such as Radiator antifreeze oil and all the special liquids that are Vehicles need are discounted less than the regular auto parts stores out in the city although they do not carry large parts for our vehicles but all the liquids that it takes to run the vehicles you can find there or if you need lights electrical fuses hitches balls excetera excetera

Ra
Review β„–9

Needed to buy a car battery and an operator said she could help me.

St
Review β„–10

Long wait times, by long I mean long. Hours of waiting time. They do not update you on times. Cheap is the positive.

Ka
Review β„–11

This place is awful! So a few months ago they sold me some tires that were a little bigger that recommended size (that’s the way I bought the car). I just went back to get a flat fixed and service was refused because the manager said that I had the wrong size tire. I told them they sold me the tires. So you can sell me tires but can’t fix them? You guys are disgusting. I’m sticking with discount tires. They have integrity!

Gl
Review β„–12

Worse experience ever. Dont bother and waste your money and time with them. Decline service and still charge me for service.

ji
Review β„–13

Went in for a oil change. Waited 45 minutes to a hour and they told me that they dont have the tool to take off my oil drain plug(14MM socket). Never going back again

Fl
Review β„–14

They are committed to their people and respect warranty very well as long as you keep the receipts. Last week I had bad car battery for a while and decided to take it to Walmart and had it replaced with new one free of charge. Battery was about 2+ years old and was supposed to last for at least 5 years. Now new battery is all good. πŸ€—

Jo
Review β„–15

So sad a billion dollar companyπŸ€‘πŸ€‘ and only one register open I dont see them lowering their prices but they want you to self-checkout yourself basically do the employees job and dont get paid for it or at least give a discount if we use the self-checkoutsπŸ€” yeah right🀣 and then you have the police officer that supposed to be watching for the customers safety and gets paid $50 an hour on the phone texting probably watching Facebook who knows😞😣

Om
Review β„–16

Guy outside telling everyone about the 3 hour wait for an oil change. It was only 45 min ...seems like they dont want cars to go there for service. They should pay by the job not per hour.... Maybe it would work out better for Walmart, employees and the customers

Al
Review β„–17

Very knowledgeable and helpful staff. The wait was a bit ridiculous (3.5, hours) but they did a great job on my car.

Ru
Review β„–18

TERRIBLE CUSTOMER SERVICE.... I drove in at 7:05 AM. The attendant tells me that hell start the oil change on my truck as soon as he puts out some display tires. At 7:40 AM he calls me and tells me the guy that comes in at 7AM called in and that they wont start on my truck until 8 AM. I asked him...Why did you wait until 7:40 to call me. You just wasted 40 minutes of my time. I then tried to talk to the automotive manager and she trys to give me some excuse then just turns and walks away as if annoyed that I was asking why my truck was not being worked on. Last time I go to that automotive department.

Jo
Review β„–19

The employee didnt speak English and asked me if I spoke Spanish so he could explain the warranty to me. I had a car battery that was still under warranty but from what I could understand he couldnt replace it until I charged it at wal-mart, took it back a second time with paperwork and proved it had a dead cell. Problem was that they didnt have a battery charger. On to another Walmart to see if they have a charger and speak the english

Ha
Review β„–20

Doesnt answer the phone and customer service lied and told me the auto center opens at 8am but based on online hours they open at 7am

Jo
Review β„–21

I bought tires here and they couldnt install them they said. I bought two and per store policy I would need to buy all four. The rep kept offering for me to talk to his manager over and over again. Ive bought one and theyve installed. Very frustrating situation. I have a friend who can install my tires which is why I left but all and all the situation seemed very dumb.

er
Review β„–22

Close to home, always find what Im looking for.

Ra
Review β„–23

They sell motorcycle batteries and will assist you but they dont install them

T
Review β„–24

Very professional and very fair pricing, job done fast and painless.

ni
Review β„–25

Awesome they lent me tools to get my battery out thanks papas

om
Review β„–26

Tire balanced took a little longer than expected but good service all in all. Also great pricing

Lu
Review β„–27

Good service but the wait is crazy. 4 hours for an oil change and a tire patch.

Te
Review β„–28

Excellent Service in Heater Dept and adapter dept for heater for my small camper!! Great Guys!

Ch
Review β„–29

Best prices for oil. Cheaper than Autozone

Th
Review β„–30

First time was great service but the second visit was not good at all.

co
Review β„–31

So far have not had issues with their work. They service my vehicle in a timely manner.

Kr
Review β„–32

Fast friendly service most of the time when theyre not busy, weekends are pretty packed,

Ca
Review β„–33

These guys are actually really good. I know Im surprised about this as well...

Ve
Review β„–34

Good service.

Fr
Review β„–35

All ways get good service.

JC
Review β„–36

Bought tires at a different location. Had a nail on rear right tire three days later. The manager at this location said they could not fix it. Went to the store who sold me the tires and they said the other store never wants to work.

Cl
Review β„–37

I dont know it good sometimes but it good place to get everything

H3
Review β„–38

Quick and fast shopping, I just went for some wipers blades

Jo
Review β„–39

Fast professional battery check for my car with no hassle.For Free!

St
Review β„–40

They tried to charge me for a tite covered under their waranty.

Tr
Review β„–41

These guys who work here are really sweet. If they dont have something you need in stock, theyll call other locations to find it

Pe
Review β„–42

The manager at the auto center was quick to help us out. Was right on it.

Da
Review β„–43

Couldnt find a technician, so has to wait until one showed up

Jo
Review β„–44

Cool fua and so useful for families

sa
Review β„–45

They’re always understaffed so even a simple oil change takes 2 hours, and they gleefully turn away customers. Just save your time and money; go to an ACTUAL mechanic.

Mo
Review β„–46

Fast and friendly service for getting your oil change (or tire service) while you shop.

TX
Review β„–47

Usual supercenter walmart but it gets ridiculously crowded lately

Jo
Review β„–48

Good service from staff.

So
Review β„–49

A cant do that attitude everyime Ive gone, the convenience of getting it done while you shop isnt worth the shitty service.

Yv
Review β„–50

They helped with my car great help

Jo
Review β„–51

They are always friendly and polite.

J
Review β„–52

Showed up at 9am on a weekday and was told there was a 3 hour wait just for an oil change. 😞

Ca
Review β„–53

Oil change. Good job.

bo
Review β„–54

Not very knowledgeable. Beware coming here

Da
Review β„–55

Worst auto service of all the Walmarts in the El Paso Area.

Ro
Review β„–56

They just dont know how to do their job, dont go there!

Kr
Review β„–57

Plastic covers were left in the car and no one called to tell me my car was ready even after I left my number. I was expecting my phone to ring, not hear my name over the intercom, which I didnt.

li
Review β„–58

They didnt update the next check out change sticker.

O
Review β„–59

Good fast service

Pa
Review β„–60

Very slow service 1.5 hrs just to change a tire.. Crazy!

Ro
Review β„–61

Not enough employees, long wait to even get greeted.

G
Review β„–62

InNOut fast n friendly

Se
Review β„–63

Honestly they broke a sensor while they were changing the oil and they dont want to take responsibility

Za
Review β„–64

Worst customer service. Not qualified personal, I will never go back to this place. Dont go there!! You will loose your time and they will messed up your car!!

Jo
Review β„–65

Always take my truck to get oil change now with management cant do it because new B.S staff

Tr
Review β„–66

Rude staff. Didnt use their services and would not return.

Wm
Review β„–67

Always good.

Vi
Review β„–68

Great service!

Ye
Review β„–69

Went to get an oil change and they told me my drain plug was stripped and they couldnt touch it.

Fa
Review β„–70

Staff was nice.

To
Review β„–71

Slow ! Employees with rude attitude

He
Review β„–72

Basic oil change

Ro
Review β„–73

Good service

Ma
Review β„–74

Great service

co
Review β„–75

Fast Service

40
Review β„–76

They are very professional here

Ra
Review β„–77

It is really the worst customer service, all of them are liars !!!!!!

Er
Review β„–78

Fast and friendly

je
Review β„–79

Great service

En
Review β„–80

Bad services

jo
Review β„–81

Change a flat

Gu
Review β„–82

Everything in place

Ce
Review β„–83

The price

Ca
Review β„–84

Like always πŸ’

Lu
Review β„–85

Very practical

Hu
Review β„–86

Some of my favorite places for car maintenance

an
Review β„–87

Very friendly staff

Information
5 Photos
87 Comments
3.7 Rating
  • Address:12236 Montana Ave, El Paso, TX 79938, United States
  • Site:https://walmart.com/store/3763-el-paso-tx
  • Phone:+1 915-255-4039
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Similar organizations