I have ordered sympathy lamps numerous times from this store and have never had anything but an exceptional experience. They send email notifications during each step of the process. Lamps have always been delivered very quickly (most same day!!). They are high quality and absolutely beautiful and the pricing is very fair. They are a great remembrance piece for anyone who has lost a loved one. Highly recommend.

I was so happy to find a very special gift on this site! It was out of stock everywhere! I was even more pleased that the item shipped the very next day and arrived perfectly gift wrapped! Awesome!! Will shop here again! Denise Zuniga

Reflections by claudia has served our family for a few occasions and weather we purchased for someone or received a gift it was beautiful.

I wish there were more stars to give! My boss of many, many years is leaving (with very little notice) and I wanted to get him something special. He is a huge fan of this company and talks about it often, so I thought Id see what they had to offer. ...... two hours later (said in her best Sponge Bob voice) What dont they have to offer? The items are absolutely stunning. Soooo little time and so many questions. Due to the short notice (I needed the gift within a week) I emailed the company on Friday and the staff (HUGE SHOUT OUT TO RUTH) could not have been more accommodating. We settled on a gift and they shipped the same day. I received the gift today - Tuesday and BONUS it is beautifully gift wrapped and the card and font used gorgeous! I also have to add that their catalog of offerings is surprisingly very affordable. The quality superb. Thank you Reflections! Thank you, thank you, thank you. You rock

My family received a lamp as a gift from Reflections by Claudia when a family member passed away. We think of him every night when we light the lamp. We have since gifted lamps to others who have lost their loved ones. Such a nice reminder of our love for them.

Whenever I need a meaningful gift I call Claudias first. The quality of the gifts they offer is second to none. They also ship over the USA too which is incredibly helpful!

I just received a lovely stepping stone in memory of my beloved cat who recently passed away. The stone had an image of my cat and was engraved with my cat’s name. The stone was beautifully wrapped, complete with a bow that had paw prints on it and it also included a heartfelt personalized card from the sender. The delivery man was very kind and offered his sympathies to me. I was so touched when I received this cherished gift. I highly recommend this business.

Lots of high-quality merchandise to select from; friendly and helpful staff. Excellent customer care.

Employees are so sweet and helpful. Great store.

The lamps are beautiful and make amazing gifts. The customer service is above and beyond anyone’s expectations and the shipping is incredibly fast!

I wanted to order a memory lamp for a friend of mine who’s father passed away. I initially used Google to search for places that had bereavement gifts near my friend’s home. I came across this website called Reflections by Claudia. I went to their website and then I called them directly as I had more questions about choices of the style of lamps, prices and shipping. I don’t remember her name but the lady who picked up the phone was so kind and helpful. She made me feel that she valued my questions and concerns as I expressed to her how long it would take for shipping. She then told me that she would personally put it in the mail so that it can go out with FEDEX. She emailed me later that very same day to let me know that she personally sent it out in the mail. Shipping was very fast, the next day, and my friend absolutely loved the memory lamp. It was great to know that I could select the color of the glass of the memory lamp as it made for a nicer touch. I would highly recommend them to anyone that is in the market for any kind of gifts and/or bereavement ideas for someone. Very nice people that work here and that’s what you need at this time. Would shop here again and no where else. Thank you to the staff here.

Beyond Expectations. One of my old friends wife passed away in VA unexpectedly. The obituary only came out on the day of the funeral. I preferred to send something more permanent for a memento so I started to look up Memorial lamps. That’s how I came across Claudia. The one I chose was absolutely beautiful and the price was more than reasonable including shipping. I requested a call to verify quality for the price and was reassured it was good. My friend was blown away and appreciated the gift. I will use Claudia from now on. Great people too. Highly recommend this place.

Reflections by Claudia is a meaning and beautiful way to remember our departed loved ones, with the gift of a memory lamp. Their customer service is also exemplary, and tremendous care is given to the shipment of each lamp, as well as to the wording on the cards that accompany the lamps. I would highly recommend Reflections by Claudia.

Very nice store she was wonderful ! Very helpful and kind .

I just Loved this store. The employees are so wonderful and very very helpful. Beautiful items for all occasions. They even wrap everything beautifully. I am diffently going back on a happier note.

Friendly, helpful people!

Had a small lamp that was in memory of a friends sons passing. Staff handled shipping details, simplifying the transaction during an emotionally difficult time.

Once again Reflections by Claudia has come through. They offer products and designs that fit your need in remembering the loss of a loved one. Ordering is simple and they keep you informed every step of the way. Thank You for your service. I highly recommend them.

The lady that helped us was extremely sweet.

I placed my order online, and it was processed right away. It was even gift-wrapped for me, when I went to pick it up.

Purchased a memory lamp for a friend. The selection is great, and the customer service even better.

Ive been on both ends as the reciever and giver of bereavement gifts and Reflections by Claudia has never disappointed. I cant think of one negative thing to say. They get it right even down to the packaging of their gifts. I have used them countless times over the last few years from frames, to lamps, to windchimes, and they will continue to be my go to for any bereavement gifts.

I have used Reflections a few times in the past. They are second to none! Always helpful chosing a gift and most recently assisted with a special note . Was grateful for all her help!

They are great. Everything is done beautifully and very timely

Excellent quality and great customer service!

Great company. Have orderd several times and have never had an issue.

So many wonderful gift items for so many life events. I love the wrapping, the personalized cards, beautiful bows and convenient shipping. I always find just the right item for everyone on my list. Thank you to everyone at Reflections for their attention to great customer service.

They are always helpful, have beautiful products and the care and concern of what you need has no price.

First visit. Pleasantly surprised at the level of detail in the service provided, from greeting to wrapping the gift and creating a personalized card (on the spot) with the gift! The wrapping was beautiful, nicely done! I didn’t expect the gift wrapping part. I would only say as a constructive comment a little more exposure to different ethnicities would help create a warmer atmosphere for all involved. Otherwise it can be a GREAT PLACE to shop!

Claudias Gift Shoppe was fantastic in helping to pick out an item for someone that recently passed away. Thank you so much for your expertise during these situations.

Excellent customer service. Really easy to use and very helpful. Beautiful merchandise.

Kathy the owner of Claudias Reflections is so kind beyond words! She helped me out SO much today and I will be forever grateful for her.P.s if you read this Kathy my daughter LOVES the unicorn!Please don’t ever stop being you. You’re a genuinely good person.

This store is absolutely gorgeous!!! I love how it is not just for bereavement gifts anymore! Cathy Belleville has done a remarkable job with this store. There are gifts for birthdays, graduations, milestones, new babies and more! Please come check out this great place that has excellent and empathetic customer service. They sit you down and take the time to make sure your gift, card and wrapping will be perfect! Reflections By Claudia is the best place to go. Once you enter the store, you will know what I mean.

I went into the east longmeadow store to purchased a lamp and all the staff was so nice and helpful. They let me look around and then when I needed help gave me recommendations and wrote a beautiful card. I was really impressed with the service.

Always have a great experience always satisfied with the product and service love there lamps

The staff here are always very courteous and offer their assistance quickly. They offer a variety of quality memorial items at reasonable prices. Gifts purchased here will last forever and are much more personal than sending flowers. You can find just about anything within your price range, regardless of what it is. Their website is great for browsing as well.

A very special Thank You to Cathy! I received a beautiful lamp in 2010 in memory of my father, and it has been lit every day for 8 years. I recently broke the glass shade while moving furniture for the holidays. Reflections by Claudia customer service was prompt, thorough and quite generous. Im excited to say that a replacement shade was on its way in less than two days! Thank you very much for bringing light to my holidays, in more ways than one! Highly recommended...5+++ stars!

This store is beautiful, and so are the ladies working in there. So kind and very helpful! I will definitely use them in the future 💙

I received a beautiful hummingbird lamp today in memory of my Mom...brought tears to eyes...my Mom and I both loved hummingbirds...couldnt have been more perfect~

Classy and comforting gifts from the heart available here. Respectful employees and kind as well. Made our purchase for a sad occasion feel special.

I was given a lamp from my coworkers when my grandfather passed. It’s a beautiful piece!. Today the light burned out after over a year of being on 24/7 I went to see if she had a replacement bulb and she did. Their customer service is above and beyond. Such friendly, accommodating and knowledgeable staff! Thank you Reflections!

Everyone is friendly and kind to work with at reflections by claudia in the last year all of my lamps i have purchased have been put right where requested. Love working with the RBC FAMILY...

Most cordial and went above our expectations

Amazing customer service .. I placed my order via phone call and it was like I was shopping in the store. I was walked through all the available products and messages to be sent. Highly recommend!!

Beautiful showroom. Excellent staff and service. The selection was great. I highly recommend this business

I purchased a lamp from Reflections when a clients mother passed. The staff was very helpful in choosing the piece, wrapping it, and writing out the card. I highly recommend.

Great service

Amazing staff! I suggest this place to everyone. Thank you to the Reflection by Claudia staff for makeing a hard time a little easier to deal with.

Cathy handled a previous issue with utmost concern and sincerity.I will definitely return :) Beautiful selection! Thank you!!

What an outstanding store! The bereavement gifts are fabulous, but its the personal attention to detail and the personalized cards, etchings and inscriptions that sets them apart. They ship nationally too!

Lovely selection of memorial gifts. They include a personalized card and gift wrapped our selection

Love her memory lamps, sure beats spending money on flowers that die soon after. So many to choose from and very accommodating owner

Awesome. Great products at a great price. Staff is wonderful to work with caring for your needs.

Always love getting gifts from here. Wonderful quality, excellent customer service, and fast delivery!

Excellent selection. Excellent service.

Wonderful place to shop. Pleasant knowledgeable staff.

Loved the store! They had very nice selections, friendly employees, and a wonderful owner.

Love it, nice and knowledgeable staff. They write a beautiful kards with the gift you purchase.

Awesome gift shop, attentive assistance makes for a great experience

Amazing place for gifts of all occasions.

Staff very helpful and down to earth

Beautiful lamps & genuine staff. //jp

Could not have been more helpful or considerate.

Staff very nice and exceptional quality of merchandise

So incredibly helpful and compassionate.

Extremely helpful, polite and quick.

Nice gift ideas

Wonderful gifts

Best experience!!