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Dollar General
1530 N Hampton Rd, DeSoto, TX 75115, United States
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Dollar General
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Je
Review №1

This store doesnt deserve this 1 star!!!!!I emailed the corporate office last night & I have not received any type of reply. This is my email......I was in this store the other day & what a disappointment! This store needs a manager who actually knows how to run a store & employees who can do their job with a smile on their face. The current manager doesnt have a clue as to what he is doing & these young kids that he has working in this store spend more time on their phones instead of acknowledging the customers & helping when needed. This store has no air conditioning & hasnt had air conditioning for over 2 weeks. There are fans on with cords all over the floor. No signage anywhere to prevent someone from tripping over these cords. THIS IS A LAWSUITE WAITING TO HAPPEN!!!!! This is a safety hazard to the employees & the customers. Not only that, it is unsafe working conditions with the temperature outside being in the triple digits. I was even told by an employee that DeSoto Inspection instructed the store manager to close the store down immediately & yet they are still open. How is this acceptable & how does Dollar General justify this. Why are these employees working in this unsafe condition?

Ch
Review №2

Shawn Doesn’t Deserve To Be The Store Manager!! VERY UNPROFESSIONAL & I Will Be Contacting Corporate AGAIN.

Br
Review №3

Omgggg this was the only store open during the winter storm, there were two men working the store not once did they complain the people kept coming in until the cashier said yall please wait 30 minutes I need a break! He said it with such humility that the people understood and waited! Great job i hope those faithful employees got double pay or shown they were appreciated!

Po
Review №4

🤗The store is convenient literally.👂There is a new guy that work at this location named Robert he is very professional. He has very good customer service. He should be a manager here. He is always nice and very attentive. I waited and watched him be nice to everyone that came to his line. He has no respect of person. 👍👏👏The prices are good. I like the fact that it is in and out when I visit this location. They are well stocked. The Clerk was following CDC guidelines and wearing his mask.They always have what I am looking for at a great price. 🤗

Te
Review №5

Manager has no customer service skills at all! He needs to be retrained! Barely says two words to the customers. No hello, thank you, here’s your total or here’s your receipt or nothing and he talks on his phone while checking you out and still doesn’t acknowledge the customers. I purchase a few things from the 75% off basket, but they were still regular price. He did try to adjust but really didn’t know how. Store was cluttered, hard to walk around AND the line was long and slow!

De
Review №6

I love this store, and the atmosphere, the guy that works there always speaks, and play good old school music. Love it!

VA
Review №7

The staff was very helpful and professional the young lady at the register so bubbly and so friend a lady was socking stop to help me and my father some things in the store this was the store on Hampton and I 20 in dallas great customer service

Li
Review №8

I am trying to get a job and they said they are desperately hiring- and it is quite evident that they need workers. However the manager said they would call me for an interview and I still havent got it. Hopefully I get a call because I have rent to pay

Mc
Review №9

The staff iz always nice and friendly. And the store stays pretty much stocked; and clean...

Ro
Review №10

In and out decent pricing

Br
Review №11

Clean, great staff! I always go to this location

Ma
Review №12

Very convenient put the prices could be better

te
Review №13

Never open on time. ALWAYS 15-30 minutes late.

Al
Review №14

Good. Social distancing enforced. Good prices.

Ja
Review №15

Great customer service experience. Reasonable prices.

Ke
Review №16

A store full of people and the cashier was no where to be found.....just saying

de
Review №17

Found what I needed and the customer service was good

Gl
Review №18

They close when they get ready to..... Like now theyre supposed to be open until 10pm, but its 7:15 and theyre closed

Ro
Review №19

One of the Best Dollar Store Locations in the city!! CUSTOMER SERVICE is AWESOME!!

Bi
Review №20

Long line on the day I went. Good service and had what I was looking for.

Ro
Review №21

Store needs to be neater and more personel

Ti
Review №22

Oh my God I wish there was another store closer besides this one to my home. Its always one person to do the checkout line and the lines are extremely long down the aisles. Not to mention there is no get up about the store clerk when checking out a customer. They take their precious time and want to tell their long life story as they sack the items very slowly...however they can have other workers in the store but either theyre outside talking or theyre in the back doing nothing or who knows what..stuff is always over the place and that store nothing is organized or put up where it should be Im confused maybe theyre understaffed and need more people.. but I will saying they need to have two registers open at all times. This location is busy with traffic flowing in and a customer shouldnt have to wait in line 30 minutes!!! Ridiculous

Eu
Review №23

It a fast pick up for anything you need quickly

Ho
Review №24

The one checker did an excellent job. Being that there were only two workers, the checker and a stocker. The line was 15 deep right at the lunch hour rush. No one in line was annoyed with the checker. But we were all a bit annoyed at there being only one checker to accommodate us. The customers before me as well as myself complemented her on A JOB WELL DONE.

Jo
Review №25

It was awesome to shop at General Dollars store

De
Review №26

Lots of movies and more in a cart with sign-60%off..but ring up reg.price.they wouldnt reduce it!

Su
Review №27

This place is always crowded with boxes of merchandise.... you can barely walk down the isles.... I understand that you have to keep shelves stocked.... but during the busiest shopping hours.... no one is moving anything.... its just sitting there... Ive been in the store where the lines are are extremely long with one cashier... and other folk working there busy doing nothing.... I skip by this store now because its a mess and so are the workers...

Ta
Review №28

Always have what I need need to watch the dairy expiration alot has been expired for a while

Ve
Review №29

This was the cleanest and easiest to shop Dollar General I’ve seen in a log time. I advise the cashier of my observations. She was status quo. Excellent customer service would have gotten 5 stars.

Vi
Review №30

Really good customer service and good prices.

As
Review №31

It says online that they are fully stocked in face masks. I drive 30 minutes over here to be told that they dont have any. Online, it says that the inventory is approximate. Something isnt adding up

bi
Review №32

The employees at this location are very nice and helpful.

Al
Review №33

I spend alot of time and dollars at this location, just because its close to home. I am big on customer service and find this location lacking badly.. Its not hard to say hello. Having a full conversation with the delivery guys when serving your customers is RUDE and this is an always thing.. I would love to give this rating a 4 stars because the young ladies during the evening hours are very helpful and always greets you..

Ar
Review №34

The lines are always so long and there are not enough employees working the register. This is the same problem no matter what time of day I come.

Sa
Review №35

Very nice and clean

An
Review №36

I always enjoy my visits there. Good attitude of the employees.

Je
Review №37

Need better management

Ev
Review №38

Products on carts in the aisles they had not yet been placed on shelves. Consequently it was hard to walk around the store.

Ch
Review №39

My favorite place great personalities

Ni
Review №40

This is my absolute favorite Dollar general to shop at, they are always stocked up and the service is so inviting

Fr
Review №41

Great service and clean

Th
Review №42

Almost have everything you need when shelves are stock. They need more help

Do
Review №43

They dont put prices on some merchandise

LV
Review №44

Usually very cluttered but it is improving.

Fa
Review №45

Need more workers and better stocked shelfs. Lines are always long.

Fa
Review №46

I rarely go into a dollar general due to the mess they have but this was awesome. This store was cleaned, organized, and well put together, I was so impressed that I complimented the manger.

Be
Review №47

It was awesome to find everything I needed.

Be
Review №48

Store was clean and not cluttered. This is not one Im familiar with just needed a gift bag and card. Staff was scarce I only saw the cashier when I got ready to check out.

Mi
Review №49

Low prices and variety. Not a true dollar store as most items are higher than a dollar. Good discounts though.

Ke
Review №50

Good customer service. They should just keep an eye out for the person that was in line with their pants full of stolen items from the waist down..... oh yea they got away.

Cl
Review №51

Quick friendly service

Ne
Review №52

I loved the service. Would definitely recommend to a friend.

B
Review №53

Clean store. Fair prices

Mr
Review №54

Young lady always said good morning

Ma
Review №55

Quick in and out. Nice store.

Ms
Review №56

Great store for quick pick me ups, but they should have more cashiers on the register during rush hour...5p_630p.

To
Review №57

Love that store.

Ki
Review №58

Not well stocked

RB
Review №59

It was a nice visit the employees had great attitudes and it also is my favorite spot to shop.

pa
Review №60

Very polite staff & great quality items

Te
Review №61

Tire foam is the cheapest.😃♥️

cy
Review №62

Looking for sale item: fabric soften 😣 not found!

Er
Review №63

Dollar general on Hampton: Unfriendly, rude. Poor customer service. That one star is being nice.

To
Review №64

Need more help. Lines are always extremely long and most times its only 1 cashier. Alot of times its only 1 worker in the entire store which is dangerous. Turnover rate is high.

Wa
Review №65

Asst.mgr.,is very nice and helpful always at work I told her,polite and very friendly

Ve
Review №66

The people was nice

Br
Review №67

Their customer service skills are terrible. They dont care about the customers. And its always a long line with one register open. This store needs new management.

Fa
Review №68

I just needed batteries for my camera

Pe
Review №69

Please get all the stock carts our of the aisles. Those carts block the products, whats the problem, not enuf people to stock the shelves? I hate trying to navigate around thise big carts

Ja
Review №70

The young lady that was my cashier was probably the best customer service rep that I have ever encountered at your store.

Au
Review №71

Great visit !The lady at cash register was very nice to me thank you

Sh
Review №72

The shelves are empty possibly due to renovation. There was also a discrepancy with a elderly lady in a wheel chair trying to get her money back. This incident held up the line for quite a while. I think another measure should take place when incidents like this happen to keep the line moving.

De
Review №73

The convenience, products sold in the store is why I shop there.

ly
Review №74

Very unorganized. Hard to find items. Lots of things out of stock.

Da
Review №75

Overstocked not enough room walk thru the isles.

Ma
Review №76

Clean floor and restocked shelfs

Ki
Review №77

Real clean and the employees are very helpful

KS
Review №78

The cleanest one Ive seen.

De
Review №79

Organized, clean, fast checkout and a toy for the grandbaby @ 40% off : )

Pr
Review №80

Aisle are just narrow..

Re
Review №81

Great bargins consist of household things

Te
Review №82

Nice quick run in place.

T
Review №83

You can always find something you really dont need but want.

Ey
Review №84

I WANT A BETTER EXPERIENCE FOR MY EVERDAY DOLLARS. I go to this store because its the closest but they have horrible customer service. One of the ladies there is just rude or could use some ppl training. The store is not stocked properly and cluttered for them to ONLY OPEN 1 REGISTER as they all act as if they are so busy stocking they cant speak or help.

Ja
Review №85

I found everything I needed

Ty
Review №86

Best customer service ever!!

So
Review №87

I will never, never come to this location. I literally caught a couple having sex on one of the aisles. They looked up and just there.. With all the boxes blocking the aisles, I guess they figured no one would see. My 11 year old was with me.I told an employee and all she said was okay. Ridiculous

Ch
Review №88

Because it have good price..

Li
Review №89

Flood at the doorEverywhere elwas cleanNice people

Dw
Review №90

Nice price over all the store.

ri
Review №91

It was very clean every thing you need they had at the general,The people work there was very nice I would go back any time when am in the aera

To
Review №92

Its was bad, it was very hot like the air conditioning wasnt working. Very short staff and very long line.

Wi
Review №93

I love this store! Normally, I wuld give five stars, but, service needs to b quicker!!

Ba
Review №94

I go here often. It is always clean and not cluttered.

Lo
Review №95

You can find most items here, fun visiting, easy layout to find items

De
Review №96

Good place to shop, reasonable priced, friendly service.

Ke
Review №97

One of my favorite fast shopping places

B
Review №98

Nice place good workers

Je
Review №99

Theyve renovated the inside beautifully

Sh
Review №100

Ok

Information
51 Photos
100 Comments
3.9 Rating
  • Address:1530 N Hampton Rd, DeSoto, TX 75115, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 972-646-2590
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
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