Great store and employees! Edwin was really helpful and quickly handled my shipments. Outstanding interpersonal skills! He really brightened up my day.

Horrible customer service. Asked for a piece of tape to finish packing my box was told “our tape isn’t free”. Use Fedex

Is my go to store! The service is incredible And the owner is super involved and ensure customers are taken care of. Super fast service!!!

This UPS store is the best! They have a nice group of employees and the owner is caring and helpful 😊. Great customer service!

Been there multiple times, service is always fast, friendly & professional

Todays visit went well. Quick and easy, the way it should be. No long line.

Great customer, best ups store.

Staff has always been friendly and helpful when I drop off my packages from Amazon. They are quick but regard you with friendly respect.

They are so nice and friendly, i was sending a package to a p.o. box in ireland, i was sure that they could send it, but the manager said they did not do p.o. box in usa but was unsure about international, and didnt want to send it as he knew it contained important documents, he called head office and they do not deliver to p.o. box in ireland, he could have just accepted it to get the money but went out of his way to make sure. Very professional.

Great job very nice people

Amazing staff very helpful.

Wonderful location, right off main road, fast service, great employees. Love the printing option! Very close to everything and very neat and organized.

Their customer service is great!

Amazing customer service!

I went to this store and the staff was super friendly and the service was quick. Ill continue to come here and I strongly recommend this place.

This is a convenient location with a reasonably quick service, friendly and helpful staff. Ive been coming here for several years and never had any issues. Id recommend this store to others.

With social distancing, stood in line before closing to get into store to mail Christmas gifts to my family. Store was to close at 4:30pm. At 4:20, the manager came out and locked the door and turned off the open sign leave a whole group of people outside. He refused to say anything and explain why he was being so mean as to shut out people who had been waiting in the rain (even though it was well before closing time). Not at all a good, friendly things to do in our community. People will remember and should remember how poorly UPS has treated them.

They arent willing to help when a package is missing.

Good service!

Mark was awesome. Came in early on a Sunday to process 40-50 boxes to be shipped for work. I highly recommend!

The efficiency, the cleanliness and the prices of the store is incredible and unmatched. And with all of that, You are in and out right away with no hold up.

Very professional and amazing customer service. Loved my experience, will definitely be back!

Very excellent customer service, I do recommend it

This place gets you in and out so quickly, been going here for years and the staff always exceeds my expectations. Thank you guys you all really do a great job and I appreciate it.

Danbury store nice guy, a little slowNeed 2 people at counter

Best customer service ever, very helpful Staff and friendly.

Excellent customer service. They are always helpful and friendly.

Excellent service, I have a small toy company and need to ship every day. I started coming here instead of the Brookfield center after the covid virus severely limited the hours there. This store is very well run, everyone is very careful about safety but still gets you in and out efficiently. The staff are knowledgeable and friendly. This store is a model of a well run establishment adapting to the new world.

If I could rate zero stars I would. This place is run by a man that is never present for notarys. Finally when I caught him he was indecisive on whether or not hed do it. Shipping a package out I wasnt guaranteed on an actual date to arrive for UPS ground. Theres no public wifi for some reason in a place where it is vital to use your phone. Must be real cheap charging for computer use which is oddly bizarre. Stores overly crowded with people 6 feet apart is nonexistent. Mark the mysterious manager needs to learn better social skills and better social distancing!!!

Everyone is extremely friendly and very polite. Great service, super reliable and a pleasure to work with!

I had to ship a package back to Amazon and I showed up with a label and open box. I had no tape at home and thought because I was going to a UPS store, they would have tape I could use - that was a bad assumption.The store doesnt provide free tape, especially when doing a UPS drop-off service. The box needs to be taped up, labeled and ready to go. They make absolutely no money on these types of shipments.But no worries - they allowed me to use their tape as a courtesy. I offered to buy a roll of tape, but he pleaded not to, as he would provide it this time. He politely asked me to come with a ready to ship box and I totally understand and will do.Sometimes we take for granted what appear to be small expenses, but for small businesses these can add up to big costs. It was very nice of them to provide the tape for my shipment free of charge.That customer service goes a long way! Ill always use this store to ship packages!Great job!

Excellent customer service, manager is very respectful and nice, employees are very helpful and accommodating. Will definitely be returning to this location thank you for a good experience

Perfect Service and very friendly staff especially the manager is a very professional and helpful.

Very good customer service, one of the best ups store ever, Mark the manger very helpful and polite.

Absolutely terrible customer service. I called and left several messages for the owner attempting to track a package I mailed but lost the tracking number for and received absolutely no communication at all. The last attempt I made the clerks response was “well he has a medical condition “ with no other offer for assistance and left me on hold for 10 mins.

Good customer service

Manager has no idea what hes doing and can come across as very uptight and rude. I HIGHLY ADVISE that people do not ship here as Mark is very unprofessional.

Very nice and not crowded place and Mark is very nice and professional he is very helpful I can tell you the best UPS store in town

Owner mark was very helpful and diligently helped me track a missing package that I lost the receipt for.

It’s my favorite UPS! Nice and friendly people, always ready to help!

Many thanks to Mark at the UPS Store at 71 Newtown Rd in Danbury. Despite closing in just a minute he greeted me at the door with a smile and welcomed me in. I truly appreciate the pleasant and professional attention he provided me as well as the satisfaction in knowing my 3 packages were handled with care. I recommend highly and without reservations.

They are very helpful staff, clean store, and great price for my shipment.

Staff was very friendly and helpful.

I had to make multiple copies for some stuff for school and Mark was very helpful and offered me a student discount! Thanks Mark!

Friendly atmosphere. Excellent customer service.

Mark helped me out this morning was great in his help and service I dont understand why some of the responses I see saying hes rude and all that he want out of his way to helping me with what I needed to due

Very good costumer service

Visited this store for the first time today. Mark was extremely helpful. Outstanding service and sound professional advice. I will be doing all my future business at this store.

I love coming to this UPS. I ship my artwork there all the time and they always handle it with care! The staff there shows excellent customer service! The woman and the owner Mark are always friendly and pleasant.

This location wont accept UPS account numbers for billing. Made me use a credit card even though we had a UPS account number to use

I will never go anywhere else for ALL of my business needs, from copying to printing to even designing a pretty great looking business card PLUS shipping, they do it all with great customer service. The owner was so nice and helpful, I make sure to ONLY GO THERE for shipping.

On June 4th I was dropping off two Amazon returns and four boxes with Charter Communications equipment which I did not request and which Charter advised to bring to the store for return.Mark was kind enough to help me out with the waste boxes which Charter had sent.Thank you.

It has more than you thought it would. Very polite & they keep things clean & presentable!!!

Wonderful and courteous staff. Helped me through the entire process of my return.Will return for all future shipments.

Great customer service! Every time I come in the store the staff there is very helpful and polite. I’ll definitely be coming back there!

A++ experience at this UPS store. EVERYONE is well informed, very helpful and just very very kind and friendly. We ship for business fairly regularly and are in and out of this store quite often. Many of our shipments are expensive textile items but they are just as careful with small shipments as they are with larger more valuable items. Weve never had a problem and this crew goes above and beyond to be sure our shipments are safe, and, that all documents are in order. Prior to this, we we were using a traditional UPS depot. Never again. Were SO glad UPS store 6877 is here!!

Great customer service, very friendly and helpful

Great experience, the owner Mark was so helpful and friendly and he worked hard to make sure all my packages were shipped and packed with great prices

Great and friendly staff. Store manager is always willing to help as well! Highly recommended

Walked into the store and the man sitting down in the back just looked at me. Then a woman came out. The interaction was strange in verifying my address and asking if it should be sent from Chris or someone else. All in all the store had no personality. The hours on the door and the business card do not match. Looks like there’s an roof on their business card and it’s corrected in pen.I’ll never go back there again. Better service at staples.

Very nice and friendly staff!! The store is new and in a very convenient location. My favorite UPS to go to

Never fail to provide excellent service, they continue to go above and beyond any expectations, I highly recommend this store.

These guys are the best, fastest most professional. I recommend to everyone

I arrived 15 minutes before the store closed . The store manager was very helpful and professional.

Horrible customer service

I went to the store the serves was phenomenal everyone was so helpful

I like the smile and welcome when get in the store.5 stars customer service.

Great customer service! Very nice store

Great staff, very friendly. Fast processing

Nice fast place.

Great organize store very friendly staff. Thanks

Great service. Made shipping an absolute breeze!

Great customer service, quick and easy!

Very quick service and great customer service!

Very convenient store, professional staff.

Fast service good staff.

Very clean store. Friendly people

The best customer service.